Lediga jobb Hyper Island Executive Education AB i Stockholm

Rollbeskrivning
Som vår Student Recruitment & Sales Specialist på Hyper Island kommer du främst att vara ansvarig för att sälja och marknadsföra våra Diplom program, YH program samt upskill kurser på en global marknad. . Detta är en praktisk och dynamisk säljroll med stort ansvar, där du kommer att ha en direkt inverkan på att öka både studentantalet och intäkterna inom vårt snabbt växande affärsområde.
Ditt primära fokus kommer att vara att identifiera potentiella kunder, initiera kundkontakt och försäljning via telefon, e-post, digitala möten och evenemang och hantera ansökningar. Vägleda potentiella sökande från första förfrågan till programstart, och säkerställa en smidig ansöknings- och antagningsprocess. Du förväntas ta ansvar för försäljningsmålen för programmen och kurserna, samt , sträva efter att uppnå uppsatta KPI:er och kontinuerligt arbeta med försäljningsoptimering för att omvandla leads till nöjda studenter. Du behöver ha ett helhetsperspektiv på försäljningsprocessen och ha förmågan att ta tag i uppgifter och en stark vilja att hitta lösningar, oavsett utmaningar.
Du kommer arbeta i vårt Student Recruitment och rapportera till Admission Team Lead. Du kommer även arbeta tätt med andra säljfunktioner i organisationen och förväntas vara engagerad i försäljningsaktiviteter som berör hela verksamheten.

Arbetsuppgifter och Ansvarsområden
Hantera inkommande förfrågningar och befintliga studentrelationer.
Driva vår försäljning, med fokus på outreach och kommunikation med potentiella kunder via telefon, e-post och digitala möten.
Ta ansvar för ambitiösa försäljningsmål och se dem som en möjlighet att bidra till Hyper Islands framgång.
Du kommer även att stödja delar av antagningsprocessen såsom granskning av ansökningar, koordinera intervjuer.
Ständigt söka och identifiera nya försäljningsmöjligheter, såsom att utveckla nya outbound-försäljningsstrategier och initiativ.
Vårda relationer och organisera evenemang för att inspirera, informera och antagna studenter innan skolstart.
Proaktivt hantera och uppdatera CRM-systemet (Hubspot) för att säkerställa datakvalitet och korrekt rapportering. Säkerställa korrekt och tidsenlig rapportering av försäljningsaktiviteter och framsteg mot uppsatta mål.
Arbeta effektivt i teamet men också maximera din individuella potential för att optimera kvalitet och effektivitet i försäljningsprocessen och studentupplevelsen.

Din profil
Erfarenhet av att ta kunder genom en fullständig försäljningsprocess.
Utmärkta muntliga och skriftliga kommunikativa färdigheter på engelska och svenska. . Eventuella ytterligare språk är ett plus.
En naturlig förmåga att kommunicera både via telefon och skriftligt.
En passion för försäljning och bevisad drivkraft att nå ut och interagera med potentiella studenter.
Erfarenhet av att hjälpa kunder att identifiera sina behov och vägleda dem till rätt lösning.
Erfarenhet av att arbeta med CRM-system.
Utmärkta försäljnings- och kommunikationsfärdigheter och förmåga att utveckla och vårda relationer.
En flexibel inställning med förmåga att se detaljer.
Du är en självständig, driven person, välorganiserad och proaktiv.
Starka affärsinriktade färdigheter och kommersiell känsla.



Terms
Start as soon as possible.
Location: Stockholm, Sweden
About Hyper Island
Hyper Island designs transformative learning experiences to enable growth for individuals and businesses. Through our global network of schools and business services, we put people at the heart of innovation, leadership, and change for success today and tomorrow.
Unionen contact: Linn Ålund Thorgren linn.thorgren@hyperisland.se +46 73 699 20 69 Visa mindre

Since 1995Hyper Island practise experience based learning in the space of YH. Working with "real companies" and "real briefs".Consciously designing alearning environment similar to what real life at times brings you, uncertainty and changedeliberately, yet carefully designed as part of the journey.2010 our collaboration with Teesside university has generated theopportunity to deliver Master's Degrees using the same roots inexperience basedmethodology, yet with the added depth of a Master's Degree.
Hyper Island deliver 3 Master's Degree programs starting 2 September 2024• Digital Management full-time onsite• Digital Experience Design full-time onsite• Digital Management part-time online
About the openingOur dear co-workerHanne is going on maternity leave and while she is away we need someone curious and brave to take on her role of Learning Designer & Facilitator.Time ASAP to end of december 2024.What about YouAs of what's important, first thing that comes to mind is an ability to meet people and individuals where they are, a natural respect of humans in different stages of life, do You also have the ability to design and deliver transformational experiences? Well then this is possibly for You. Please continue to read.About the RoleYour main responsibilities are to deliver and co-deliver two programs (however we work as a team and help / support each other and will not be fixed to specific areas of responsibilities) • Digital Experience Design full-time onsite • Digital Management part-time onlineAbout Masters Degree Programs The crew consists ofmostly more senior people from all round the globe. So far our upcoming crew is represented by 48 different nationalities, joining the program to step up their game and possibly change the way they approach life. (Great if You too have had the time for life experience.)The TeamWe are an online first team, yet you will be working on site, close to the crews (students), together with our coworkers in Sweden. Team alignment and team gatherings will always be online since we have half of our team outside of Sweden.
The experience we believe will benefit you in this role
• love & respect for humanity - meet individuals where they are•know what facilitation / process leading is - and not is• have plenty experience both facilitating and being facilitated• coaching experience / certification (its a mindset of Yours)• UGL experience / or similar (for its experience based learning design & process)• kaos pilot or similar alumni, an MA degree in any topic• be experienced supporting individuals in their career, coaching and challenging to find more potentialThe mindset we believe will benefit you in this role
• have a natural attraction to working in team and be a team member• flexible not rigid• able to take initiatives• excited & curious to learn new• role model and live what you preach• be ready to challenge Your own beliefs and ways of being• we think a strength is if You have experience in sales, or service jobsWe are not looking for a "teaching" mindset or approach
Work Permit RequirementsTo ensure a prompt start date, this position is open only to candidates who currently hold a valid work permit for Sweden or are citizens of EU/EEA countries. Applicants must be eligible to work in Sweden without requiring visa sponsorship.Please apply byanswering the questions below:1. Describe Your strength / challenge as a facilitator2. Describe Your main take away from a sessionfacilitated by someone else, and you participated3. Tell us something more that is important to know about you4. CV and relevant experienceWe will review applicants on an ongoing basis.We will notprovide applicants with personal feedback.If you have any additional questions, please contact Christopher-Robin (CR) Eklund directly via the link below. Visa mindre

Join Our Journey: Hyper Island Learning Experience Project LeadIn a world defined by constant change, Hyper Island empowers individuals and organizations to not only adapt, but thrive. Rooted in technology, business, and design, we're on a mission to shape the future through immersive learning experiences.
Your Role:The Learning ExperienceProject Lead plays a crucial role in managing Hyper Island's educational programs, fostering collaboration between the Facilitator Collective and the Industry Partner Collective, who together make up the production of our long term YH programs in Sweden.
This position requires agility, strong relationship skills, and proficiency in educational logistics. This role is a project manager working with various project management frameworks including agile and primarily holds responsibility for the programs' operations strategy, including establishing and facilitating cross-functional teams within the organisation matrix as needed.
What You'll Do:
Project leading in creating, calling and organising cross functional project- or course based teams in our organisational matrix in alignment with Hyper Island’s leadership philosophy.
Facilitate communication, collaboration and information exchange between external groups and the internal project teams.
Coordinating program resources such as program budgets. Approving invoices for assigned projects and courses, and cost control according to assigned budgets. Keep track of all program deliverables, mainly planning and scheduling of courses, industry leaders, and additional sessions crucial to create a positive student learning experience.
Oversee compliance with educational standards during audits.
Who We're Looking For:
You are a planner, a doer, a collaborator, a clear communicator, a questioner, a team player, a coordinator and above all: an organiser.
Your exceptional organizational skills, combined with your ability to thrive in a dynamic environment, make you an ideal candidate for this role. You are a team player who values collaboration.

Key Skills & Qualifications:
• Impeccable verbal and written communication skills in English.
• Proven experience in a senior project manager role, preferably in education or a similar field. Bonus if you have experience working with agile methodologies.
• Outstanding communication skills, adept at liaising with diverse groups.
• University degree or another education and training we consider equivalent.
• Ability to manage multiple projects and meet deadlines.
• Proficiency in budget management and resource allocation.
• Proficiency in budget management and resource allocation.
Our Benefits:
• Flexible Work: Based in Stockholm or in commuting distance, we embrace flexible working arrangements to suit your lifestyle.
• Contract: Your rights and fair working conditions are assured under our collective union agreement-based contract.
• Vacation: Enjoy 25 paid vacation days to relax and rejuvenate.
• Well-being: Benefit from a sports contribution of 5000 SEK annually to support your health and fitness.
Location
StockholmHyper Island is waiting for you. Let's co-create the future of education together
Please note that if we find the right candidate the application process may be closed earlier than stated. Please present your documents in English. Visa mindre

Join Our Journey: Hyper Island Program Administrator
In a world defined by constant change, Hyper Island empowers individuals and organizations to not only adapt, but thrive. Rooted in technology, business, and design, we're on a mission to shape the future through immersive learning experiences.
Your Role: As a Program Administrator at Hyper Island, you will play a pivotal role in the seamless execution of our educational programs. Your expertise in administration, coupled with your ability to foster strong relationships, will ensure our programs run efficiently and effectively. Your mission will be to manage the logistics of our programs, acting as a vital link between students and Hyper Island’s administration. You will report directly to the Director of Program Operations, aligning your efforts with our overarching educational goals.What You'll Do:
• Streamline Program Administration: Efficiently manage and continuously improve program administration processes, while providing expert guidance to Program Managers on compliance with Yrkeshögskolan regulations.
• Support Students and Academic Compliance: Assist students with logistical inquiries, such as proof of studies and internship documentation, and manage academic administration tasks like grade entries and diploma issuance.• Coordinate and Evaluate: Collaborate with other administrators in Stockholm and Karlskrona to share program administration responsibilities, and lead program evaluation activities, including survey creation, analysis, and reporting to various authorities: Yrkeshögskolemyndigheten, CSN, Mecenat, ensuring compliance and accuracy.
Who We're Looking For:
You are a planner, a doer, a collaborator, a clear communicator, a questioner, a team player, a coordinator and above all: an organiser.
Your exceptional organizational skills, combined with your ability to thrive in a dynamic environment, make you an ideal candidate for this role. You are a team player who values collaboration.Key Skills & Qualifications:
• Impeccable verbal and written communication skills in English and Swedish.
• Proven experience in an administrative role, preferably within an educational setting within the context of the Swedish Yrkeshögskola.
• Strong knowledge of Google products and digital tools, coupled with the ability to quickly adapt to and learn new programs and platforms, is essential for this role.• Outstanding communication skills, adept at liaising with diverse groups.
• University degree or another education and training we consider as equivalent.
• A flair for team building and fostering experience-based learning environments.
Our Benefits:
• Flexible Work: Based in Stockholm or in a commuting distance, we embrace flexible working arrangements to suit your lifestyle.
• Contract: Your rights and fair working conditions are assured under our collective union agreement-based contract.
• Vacation: Enjoy 25 paid vacation days to relax and rejuvenate.
• Well-being: Benefit from a sports contribution of 5000 SEK annually to support your health and fitness.Terms:
Full-time, fixed-term parental leave cover. Hybrid work setup. Start as soon as possible.
Location
StockholmHyper Island is waiting for you. Let's co-create the future of education together Visa mindre

PURPOSE:

Support sales, post-sales and admissions for Hyper Island’s Master’s Programs team in Europe. You will become a key part of the Admissions Team with a shared goal and focus on achieving our recruitment targets across Hyper Island’s Master’s Degree Programs in Europe.

JOB DESCRIPTION:

As Customer Success Specialist in the Master’s Team, you will be responsible for parts of the admissions process, post-sales functions such as residence permit and relocation guidance, and other student and program-related administrative tasks. This is a hands-on, customer-service oriented role with a key impact on customer satisfaction in this fast-growing product area.

Your primary focus will be to handle student enquiries, initiate outreach in the post-sales and invoicing process, and to work with students directly to manage relationships, opportunities or issues via phone, email and information meetings. You will be expected to take ownership of the post-sales process, strive to meet set KPIs and work continuously with improving the customer experience. You will also host MA students on campus, and generate events, communications or other relevant activities to promote customer retention and loyalty.

RESPONSIBILITIES:

- Manage all post-sales activity including answering emails/phone calls about invoices, venue, location, accommodation etc.

- Be the main contact for Migrationsverket: advising students on residence permit and immigration responsibilities, in cooperation with Migrationsverket; manage and maintain well-organized records of student immigration status, and provide them with necessary guidance and backup for relevant residence permit applications.

- Support the admissions team and sales process as needed on applicant outreach, interview arrangement, acceptance and enrollment documentation etc.

- Support the finance department on student invoice matters.

- Collaborate closely with and support the delivery teams throughout program duration.

- Help with campus days logistics for all MA students in Stockholm.

- Nurture relationships and generate communications and events to inspire, inform and retain customers.

- Proactively manage our CRM database (Hubspot) to ensure quality and reporting.

- Work effectively in teams but also maximize your individual potential to optimize quality and efficiency of the admissions and post-sales process.

EXPERIENCE & COMPETENCE:

- 1+ years previous work experience within customer service, administration, project management, marketing or other customer-facing roles.

- Bachelor’s degree or higher education equivalent.

- Excellent verbal and written communication skills in English and Swedish. Any additional languages are a plus.

- A natural affinity for communication in person, over the phone or in writing.

- A passion for customer service and proven drive to reach out and interact with clients.

- Experience from working with CRM systems, Hubspot is a plus but not essential.

SKILLS & BEHAVIOURS:

-
Excellent communication skills; the ideal candidate is a natural networker.

- A service-focused mindset with strong attention to detail.

- Ability to develop and nurture relationships.

- You’re an independent self-starter.

- Well-organized, focused and proactive.

TERMS:
Full time, starting as soon as possible.
You will be reporting to the Director of Revenue, Courses & Master’s Europe.

LOCATION
Stockholm, Flexible Remote

ABOUT HYPER ISLAND

Hyper Island is a progressive learning institute that challenges companies and individuals to grow and stay competitive in an increasingly digitized world. We specialize in business transformation within the areas of tech & digital, innovation & creativity, leadership & culture. Our range of immersive programs and courses seeks to equip participants with the necessary knowledge and skills to lead the change and begin a journey of lifelong learning.

The need for this type of education and training is substantial and continues to increase across all industries. As a result, Hyper Island has grown exponentially during the last 25 years and is continuing to do so. We started off in a small Swedish town called Karlskrona then expanded to Stockholm, London, Manchester, Singapore, New York, and Sao Paulo. Visa mindre

Join Our Journey: Hyper Island Program Manager

In a world defined by constant change, Hyper Island empowers individuals and organizations to not only adapt, but thrive. Rooted in technology, business, and design, we're on a mission to shape the future through immersive learning experiences.

Your Role: Co-creator of the Future of Education

As a Program Manager at Hyper Island, you are not just a manager, but a designer, facilitator, motivator, and organizer. Collaborating with a team of innovative thinkers, your mission is to design and lead student learning journeys that prepare them for a dynamic digital industry.

You will be co-responsible for up to two programs in Stockholm.

- Design Lead (onsite, 45 weeks, fulltime)

- Content Developer (onsite 65 weeks, fulltime)

You will collaborate across campuses with teams running these programs from Stockholm and Karlskrona:

- XR Creative Developer

- AI Business Consultant

- Frontend Developer

- Motion Creative

- Data Analyst

- Digital Creative

- Motion Designer

- Business Developer

- UX Designer

What You'll Do:

- Design Immersive Learning Experiences: Collaborate with your team to design and manage student learning journeys, integrating interdisciplinary learning experiences across different programs.

- Project Management: Take ownership of assigned learning concepts within Hyper Island Programs, from planning to execution.

- Network and Relationship Management: Actively grow and maintain a network of speakers, trainers, and leaders from the creative industry to enrich our learning offerings.

Who We're Looking For:

We believe that you are a creative learning designer and facilitator of experience-based learning. You're a driven, goal-oriented leader passionate about individuals' personal and professional development. You thrive in planning, developing, and following up on business activities, individuals, and teams to deliver world-class learning experiences.

Key Skills & Qualifications:

- Relevant higher education or vocational education.

- Experience in experience-based, constructionist learning design.

- Experience in project management, leadership, and pedagogy.

- Passion for education, individual development, and digital/tech and design

- Exceptional communication skills, both written and verbal (Native/near native in English)

- Experience with educational leadership, process facilitation, change management, coaching, operational management or equivalent is a plus.

Our Benefits:

- Flexible Work: Based out of our school in Stockholm, we support flexible working to fit your lifestyle.

- Contract: Union agreement-based contract ensuring your rights and fair working conditions.

- Vacation: 25 paid vacation days.

- Well-being: Sports contribution of 5000 SEK per year to support your health and fitness.

Join Us:

Seize the opportunity to co-create the future of education at Hyper Island. This role begins as a full-time, temporary contract as early as possible from October 2023 until June 2024. Depending on forthcoming decisions by the Swedish Vocational Education Authority (Yrkeshögskolemyndigheten), this position has the potential to evolve into a long-term contract.

Apply Now:

Send us your application as sooon as possible via Teamtailor, including a two-minute video explaining 'Why you should hire me as a program manager'. Application is ongoing, early applications are encouraged as we close the process when the right candidate is found.

Contact Us:

For any questions, please reach out to:

Adem McKenzie Onah (PM team lead), Mobile: +46735985559, Email: adem.mckenzieonah@hyperisland.com

or

Jörg Teichgraeber (Head of School), Mobile: +46709627036, Email: jorg.teichgraeber@hyperisland.com

Hyper Island is waiting for you. Let's co-create the future of education together! Visa mindre

PURPOSE:

Identify, generate and support sales to Hyper Island courses in Europe, by proactively following up with inbound leads and contacting potential customers to be their main contact from first enquiry to course start.

JOB DESCRIPTION:

As Client Relationship Manager in the Courses team, you will be responsible for selling and promoting our online and on-site courses in Europe to a global market. This is a hands-on, high activity sales role with a key impact on growing the number of customers and revenue in this fast-growing business area.

Your primary focus will be to handle customer enquiries, identify potential customers, initiate outreach, and to complete sales via phone, email and occasional information meetings. You will be expected to take ownership over sales targets for your courses, strive to meet set KPIs and work continuously with sales optimisation to nurture leads into business opportunities. You need to have a holistic approach on the sales process and to be a real do-er with a nothing-is-impossible attitude.

RESPONSIBILITIES:

- Handling incoming enquiries and existing client relationships

- Drive sales via outreach and communication with potential participants via phone and email.

- Take on ambitious sales targets and see them as an opportunity to contribute to Hyper Island’s success.

- Constantly seeking and acquiring new sales opportunities.

- Nurture relationships to inspire, inform and convert leads into customers.

- Proactively manage our CRM database (Hubspot) to ensure quality and reporting.

- Work effectively in teams but also maximize your individual potential to optimize quality and efficiency of the sales process.

EXPERIENCE & COMPETENCE:

-
1+ years previous work experience within sales or customer service.

- Experience of taking customers through a complete sales process.

- Excellent verbal and written communication skills in English. Any additional languages are a plus.

- A natural affinity for communication in person, over the phone or in writing.

- A passion for sales and proven drive to reach out and interact with potential clients.

- Experience in helping clients assess their needs and guiding them to the right solution.

- The ability to think big but also to execute well.

- Experience from working with CRM systems, Hubspot is a plus but not essential.

SKILLS & BEHAVIOURS

- Excellent sales and communication skills; the ideal candidate is a natural networker.

- Ability to develop and nurture relationships.

- A flexible mindset with a sense for attention to detail.

- You’re an independent self-starter.

- Strong business acumen and commercial instincts.

- Well-organized, focused and proactive.

TERMS
Full time, starting as soon as possible.
You will be reporting to the Commercial Team Lead, Courses Europe

LOCATION
Stockholm, Flexible Remote

ABOUT HYPER ISLAND

Hyper Island is a progressive learning institute that challenges companies and individuals to grow and stay competitive in an increasingly digitized world. We specialize in business transformation within the areas of tech & digital, innovation & creativity, leadership & culture. Our range of immersive programs and courses seeks to equip participants with the necessary knowledge and skills to lead the change and begin a journey of lifelong learning.

The need for this type of education and training is substantial and continues to increase across all industries. As a result, Hyper Island has grown exponentially during the last 25 years and is continuing to do so. We started off in a small Swedish town called Karlskrona then expanded to Stockholm, London, Manchester, Singapore, New York, and Sao Paulo. Visa mindre

Hyper Island B2B Europe is looking for an experienced and motivated Operations Team Lead to join our dynamic organisation. You will play a crucial role in overseeing day-today operations, ensuring processes run smoothly and that we have the right procedures in place for us to support our clients and learners in the best possible way. The role is located in Stockholm and is a 15-month parental cover.

Hyper Island B2B partners with organisations, teams, and individuals, throughout Europe, that want to grow and develop their human performance in a digital world. As Operations Team Lead you will be a part of the European B2B leadership team and play an instrumental role in increasing HI impact for European learners and change makers.

We believe that you have 5+ years of experience in project or operations management, as well as experience in managing people in a leadership role. It is a benefit if you have expertise and passion for education in a business context and understanding of how digital is impacting organisations.

At Hyper Island change is constant. If you enjoy that pace, are experienced in project management and want to be a part of an ambitious and caring team, you might be a perfect fit for this role.

As Operations Team Lead you will be…

- Leading and managing a team of three amazing project managers to ensure that our operations and client projects are executed efficiently and effectively

- Responsible for gathering, analysing and presenting data to key stakeholders within the organisation

- Communicating regularly with other departments and senior management to ensure that the operations team is aligned with company goals and objectives.

- Formalising and following up on ways-of-working for the European team

- Developing and aiming for efficiency, profitability and balance in our team and projects through tools, processes and ways of working

We believe the right candidate has

- Experience in leading and managing teams in an operations setting

- Experience in developing and managing processes and ways of working in fast moving/agile environments

- Strong analytical and problem-solving skills and experience in working in excel/google sheets on a regular basis

- Strong project management skills, with the ability to manage multiple projects simultaneously

- Excellent communication (Swedish & English) and interpersonal skills, with the ability to effectively communicate with individuals at all levels of the organisation

- Ability to work effectively in a fast-paced, deadline-driven environment

Behaviours in our team

We hope to find someone that..

- Is motivated to continuously keep learning about both work and self - incl active work with self-leadership

- Thrive in a team led by purpose, vision & values balanced with clear measures and boundaries

- Believe in Team is Everything: thrive being part of a team and willing to contribute to team development and invest in that process

What you will find:

- Dynamic and varied work - No two days are the same

- Flexible and hybrid way of working

- Strong and caring leadership team

- Opportunities for growth and self development

- Wellness allowance/subsidy

- A creative environment where you will be sharing building with Hyper Island students

You are joining HI B2B Europe in an extremely exciting phase where common practices around Operations Management will play an instrumental role in succeeding in the European market, allowing for more people to make bold change happen in their organisations. Come join us and lead the change!

Terms

You will report to the Head of Learning Development of Hyper Island B2B Europe

Start: May 2023 or upon agreement

Terms: Fixed 15 month contract (parental leave cover), for the right candidate with a good chance of staying at Hyper Island in another role after the end of the contract.

Location: Stockholm, hybrid Remote (working from the Stockholm Office at least 1/day week).

The application deadline is March 6th. Please note that if we find the right candidate the application process may be closed earlier than stated. Please present your documents in English. Visa mindre

Hyper Island’s marketing team is looking to grow the team with a passionate person who can contribute to our growth and deliver results! We are seeking a Marketing Automation & Hubspot Specialist who will assist in the development of Hyper Island’s automation program including list management, journey builds, landing page creation as well as full-funnel reporting of all marketing campaigns through Hubspot.

If you love data and technology, and are keen to join a dynamic and growing company - we would love to hear from you!

As a Marketing Automation Specialist…

.. you’ll work in tandem with the Marketing Automation Manager, and collaborates with various teams across the company including Courses, Diploma- and Apprenticeships Programmes, Master’s of Arts -programmes, and Business Transformation to help build and execute multi-channel campaigns, gathering requirements and approvals, and assisting in building out marketing automation workflows. You will support the development and evolution of Hyper Island’s marketing automation program through focus on contact strategy and leads management. As a data-driven marketer, you will directly support full-funnel reporting and analysis of marketing automation journeys to help inform and shape our marketing strategy.

The role is located in Stockholm and we are happy to offer you a hybrid contract, allowing you to flexibly choose when you are performing better at our energetic office in Hammarby Sjöstad or focusing at home.

Now that you’ve got an overview of the position, here’s a more detailed look at what you’ll be doing as the Marketing Automation Specialist:

- CRM strategy and optimization

- Consult with Sales Managers to develop a strategy and growth plan using the Hubspot platform and email platforms, including, inbound marketing, website, and marketing stack integrations

- Analyse and translate marketing goals and objectives into strategic recommendations and tactical deliverables using Hubspot or other relevant platforms

- Work closely with leadership to support program and process evolution. Conduct ongoing testing related to subject lines, email copy, layouts and CTAs that drives conversion improvement.

- Designing and building automated email marketing flows and email campaigns.

- Create and manage lists, landing pages, forms, workflows, and email campaigns, including the template designs (emails & landing pages), etc

- Structure lead scoring and lead routing infrastructure

- Establish and maintain scalable processes that ensure best practices in campaign and lead management

- Report on, analyse and optimise email marketing campaigns and workflows

These qualities must be met to be considered:

- 3+ years of experience using marketing automation and email marketing

- Minimum of 2+ years in campaign management or campaign operations

- 2+ years of Hubspot experience

- Ability to manage complex projects with minimal direction

- Excellent team and internal communication skills

- Ability to take and give clear direction

- Take ownership of everything you touch and be driven to produce great quality

- Be honest, transparent, respectful, and altruistic in your interactions

- Can embrace, quickly learn, and utilise new technology platforms

- Experience with reporting on campaign performance and providing actionable insights and strategic recommendations

- The ability to prioritise tasks based on the impact they have on colleagues and KPI

- At least a vocational degree in marketing, communications, design, technology, or similar

Skills and Certifications

These skills and certifications are not required but are strongly recommended to be successful in this position.

- Certified or experience working in Hubspot

- Certified or experience working with other marketing automation tools Visa mindre

Are you looking to gain hands-on experience in the exciting world of digital marketing? Then this is the opportunity for you!

We are seeking an individual to join our team as a Digital Marketing Trainee. You will assist in the development and execution of our marketing strategies. If you love data and technology, and are keen to join a dynamic and growing company - we would love to hear from you!

We will offer you a rare opportunity to learn, by working hands-on with our different products throughout a year. After the first year with us, you’ll be able to deepen your expertise and work more closely with our products in a more specialised role.

As a Digital Marketing Trainee…

.. you’ll work in tandem with our Sales Directors, and collaborate with various teams across the company with initial focus on our Courses portfolio. You'll be responsible for assisting in the planning, execution, and optimization of digital marketing campaigns across various channels, including email, social media, and search engine marketing.

The role is located in Stockholm and we are happy to offer you a hybrid contract, allowing you to flexibly choose when you are performing better at our energetic office in Hammarby Sjöstad or focusing at home.

Now that you’ve got an overview of the position, here’s a more detailed look at what you’ll be doing as a Digital Marketing Trainee:

-
Assist in the planning and execution of commercial campaigns across multiple channels, including email, social media, and paid advertising.

- Collaborate with cross-functional teams and the ad agency to ensure campaigns are executed on time and within budget.

- Track and analyse campaign performance, providing data-based recommendations for improvement and regularly assessing against goals (ROI and KPIs).

- Identify consumer trends and insights to continually optimise spend and performance.

- Identify critical lead conversion points and drop off points to improve user funnels.

- Support the management of the company's website and updating product specific information.

These qualities must be met to be considered:

-
At least a vocational degree in Marketing, Communications, or a related field.

- Excellent writing and editing skills in English, with the ability to create compelling content across various channels. Additional languages are a plus.

- Detail-oriented and highly organised, with strong project management skills.

- Excellent team and internal communication skills.

- Can embrace, quickly learn, and utilise new platforms.

Skills and Certifications

These skills and certifications are not required but are strongly recommended to be successful in this position.

- Certified or experience working in Hubspot, Google Analytics and META. Visa mindre

As the Operations Manager, you will play an integral part in ensuring that our European operations are running smoothly in an efficient, stable, and profitable way. You will lead 6 people in the Support Services team and report directly to the Managing Director for Europe. The role is located in Stockholm and is a 12-month parental cover.

Job Description

The role of the Support Services team at Hyper Island Europe is to make the experience of working and studying at Hyper Island the best it can be. In practical terms, this involves facilities management of our two campuses, managing our core IT systems & services, administration of our 11 full-time programs, and managing the Employee Experience for our 100 staff in Europe.

The Operations Manager is the one that oversees this work and ensures that the members of the Support Services team are supported and have what they need to carry out their duties. Oftentimes this means that the Operations Manager is heavily involved with stakeholder management; coordinating efforts across the organization and with other teams & leaders.

Who are we looking for?

The skillsets we are looking for in a successful candidate is the ability to effectively communicate & coordinate complex processes with many stakeholders but also to quickly adapt plans & ways of working to ever-changing needs. A successful Operations Manager at Hyper Island should also have a pragmatic approach to what problems are most important to solve in order for the business & people to thrive, as well as an agile and learning mindset as no day is the same in this line of work. Lastly, you should have a coaching and mature leadership style as you will lead an experienced & autonomous team.

Responsibilities & Tasks

- The recruitment, onboarding, and exit process; ensuring it’s clear, thought through, and implemented across the organization.

- Coordinating part of the HR annual process involving staff surveys, development talks & the leader's community.

- Ensuring that the facilities in both Stockholm and Karlskrona are operated in a smooth and efficient manner; ensuring proper service for students and clients as well as continuously supporting the facilities managers on decision-making & budgeting questions.

- Ensuring that the admin process for our YH programs is conducted in a proper manner to assure that relevant documentation and data are delivered to the YH authority as well as supporting the Program administrators with larger development projects.

- Supporting the European hub with IT infrastructure such as new system implementation continuously updating & managing the users in the catalog of core systems.

Experience and competence

- Previous leadership experience is required, preferably from a similar role.

- Previous work experience in facilities management, administration, or operations roles, ideally from the education sector.

- Proven track record of improving processes

- Proven ability to take a helicopter perspective for the good of the company

- Structured way of working and an ability to document processes

- Strong communication skills; native Swedish speaker, fluent in English

Terms

You will report to the Managing Director of Hyper Island Europe

Start April 2023

Terms: Fixed 1-year contract (parental leave cover), for the right candidate with a good chance of staying at Hyper Island in another role after the end of the contract.

Location: Stockholm, hybrid Remote (working from the Stockholm Office at least 1/day week).

The application deadline is 6 February. Please note that if we find the right candidate the application process may be closed earlier than stated. Please present your documents in English.

About Hyper Island

Hyper Island designs transformative learning experiences to enable growth for individuals and for businesses. Through our global network of schools and business services, we put people at the heart of innovation, leadership and change for success today and tomorrow. Visa mindre

Job Description

Project Manager (Courses Europe)

As Project Manager for our European Courses, you support Hyper Island's Courses team in their mission to provide transformative learning experiences for our course participants. You are a planner, a doer, a collaborator, a clear communicator, a team player, and above all: an organizer. You live and breathe service, constantly on the lookout for the most effective and fun way to do things, and to be of service to the teams you collaborate with.



Relationships

Maintaining and building strong relationships with the European B2B team, especially with the Courses sales team and Courses delivery teams.

Maintaining and building strong relationships with incoming course participants and course alumni.

Responsibilities

Main responsibilities include, but are not limited to, the following areas:

Before an online or onsite course:

- Maintaining & creating clear customer-facing communication such as welcome & onboarding emails, landing pages and course calendars.
- Coordinate participant lists and assist with course & participant management, focusing on making sure participants are enrolled into the relevant learning platforms (e.g. Slack).
- Work closely with finance to follow up on invoices


For onsite courses;

- Managing all hospitality-related tasks for onsite courses such as catering, setting up and preparing the studio, welcoming course participants & setting up for lunch, and keeping things nice and tidy.

During an online or onsite course:

- Collaborate with facilitator team about changes and updates, through Slack


After course completion:

- Support participants with their logistics inquiries; creating proof of completion, payment receipts, and any other post-sales activities.
- Perform follow-up surveys, and create and send course certificates.
- Summarize and analyze course data, such as holding interviews with alumni, collect and collate NPS for all courses and more.




Other related tasks:
- Work closely with the Director of Courses, Europe on meeting set profitability and operational targets for the Courses product area.

- Be the point of contact for the UGL course

Areas of control

Maintaining hospitality costs & budgeting

Approving invoices & cost control related to hospitality and course delivery

Requirements

A genuine interest in administration, planning and organization.

Service-minded and eye for the small details that make all the difference.

Attention to detail and ability to self-organize.

Ability to develop and nurture long-term relationships.

Proactive and can think outside of the box.

A love for questioning how things are done and disturbing the status quo.

Excellent verbal and written communication skills in English. Any additional languages are a plus. Visa mindre

Business Development internship for Courses

Are you a business student looking for practical hands-on experience to kickstart your career in sales and commercial development? If that’s the case, this is a valuable opportunity for you to try out your skills in sales. We are looking for a talented and driven Business Development intern to join our team here at Hyper Island.

Job description and responsibilities

As a Business Development intern, your key impact will be on accelerated pipeline production and growth of our online and on-site courses in Europe.

You will drive our sales growth across Europe by enhancing and building our sales pipeline - identifying and qualifying prospective customers within target industries, exploring potential new markets, setting up initial sales meetings between prospective customers and the Courses Sales team, and reporting effectively in our CRM tool (Hubspot) to keep track of all leads throughout the sales process.

Your primary focus will be on outbound sales prospecting and lead generation, through a multi-channel approach of cold calls, emails, social outreach and independent research. This means the majority of your time will be spent on reaching out to potential clients through the early stages of the sales funnel and screening their intention to buy.

You will be a part of the Courses Sales Team and report to the Director of Courses, Europe with weekly and monthly results.

What we offer?

The internship is an opportunity to:

- influence the growth of the overall business while supporting and learning from our talented sales team as you gradually take more significant ownership of the sales

- create global business relationships with companies and kick-start your career in sales

- get to know the Hyper Island methodology and ways of working

- be an integral part of our tight-knit sales team and a bigger Business Transformation team

- have a space to develop and apply your research and communication skills as well as improve your commercial and sales abilities

- enjoy an inclusive, transparent and fun work environment where your thoughts, ideas and initiatives matter. We welcome your initiatives.



At the end of your internship we will provide you with references and letters of recommendation. Moreover, if there is great alignment on both sides, and you’ve demonstrated strong work ethic combined with great results, you may be offered a permanent position within Hyper Island’s commercial team.

This internship is part time and flexible to your schedule, so you can combine it with your higher education studies. However, you need to be able to work at least 20 hours a week (50%) with the majority falling between 9am-5pm (business hours). Your work schedule, depending on your availability, will be discussed during the interview process.

Who we are looking for?

You are able to articulate yourself. You have excellent written and verbal communication skills in English as English is the main language we use at Hyper Island. Other languages are a plus.

You are curious about business and working with sales

You like creating strategies and working towards goals

You are driven, organised and manage your time efficiently

You work effectively in a team but can also comfortably maximize your individual potential to optimize quality and efficiency of your responsibilities.

Terms

This is an unpaid internship position and we are looking for a 4 month internship commitment.

Start date: flexible / as soon as possible

Location: Stockholm / flexible remote

The application deadline is 17 June 2022. Please note that if we find the right candidate the application process may be closed earlier than stated. Please present your documents in English.

For questions regarding this position please contact Silvia Hemmelberg at silvia.hemmelberg@hyperisland.com

About Hyper Island

Hyper Island is a progressive learning institute that challenges companies and individuals to grow and stay competitive in an increasingly digitized world. We specialize in business transformation within the areas of tech & digital, innovation & creativity, leadership & culture. Our range of immersive programs and courses seeks to equip participants with the necessary knowledge and skills to lead the change and begin a journey of lifelong learning.

The need for this type of education and training is substantial and continues to increase across all industries. As a result, Hyper Island has grown exponentially during the last 20 years and is continuing to do so. We started off in a small Swedish town called Karlskrona then expanded to Stockholm, London, Manchester, Singapore, New York, and Sao Paulo. Visa mindre

Job Description
As an internship coordinator & career coach at Hyper Island you will play an important role in both ensuring Hyper Island’s internship collaborations and coaching our students towards the career they aim for. In this role you make a crucial difference for both - our students and their mentors in the relevant industry. You play a key-role to make the extended Hyper Island customer journey between our learning partners and students happen. Your task as an internship coordinator & career coach is to coordinate and quality-assure Hyper Island’s internship-courses as well as coaching students in their career development on a group- and sometimes individual level.

Who are we looking for?
You have relevant experience from talent acquisition, career counselling and coaching, HR, match-making or in coaching job seekers. You have strong communication skills and confidence in teaching or public speaking. You are driven by working towards clear goals, want to contribute to a more inclusive labour market and enjoy meeting people with different backgrounds, skills and competencies.

Responsibilities
You will be an acting matchmaker between the students and the industry they aim for. You will need to find smart and effective ways to quality assure internship placements by using digital communication tools, forms and surveys. You will play a key role for the students and their internship mentors and make sure that Hyper Island lives up to the expectations regarding training and learning on internship placements set by the Swedish agency for vocational education (Yrkeshögskolemyndigheten www.myh.se (http://www.myh.se)).

You will actively work with our learning partner companies and enable meetings between Hyper Island’s students with potential future employers throughout their education. You will also work closely together with Hyper Island’s program managers who are responsible for designing and leading our different programs.

The programs we’re currently running are:

AI Business Consultant
Business Developer on campus
Business Developer distance learning
Content Developer
Data Analyst
Design Lead
Digital Creative
Frontend Developer
Motion Designer
Motion Creative
UX Designer
XR Creative Developer (from August 2022)
Experience and competence

Requirements
Education: 1-2 years of higher education in a relevant field (humanities, social and behavioural science, human resources or project management) or 2-3 years of relevant work experience.
At least 1 year of work-experience.
You have fluent knowledge of Swedish and English, a third language is an advantage.
Previous experience as study- and career counsellor or job/career coach is a big plus.
A coaching certification is a plus.

Terms
You will report to Learning partner team lead Pernilla Hallberg.
Start: From August 2022.
Location: Stockholm
The application deadline is May 30th 2022. Please note that if we find the right candidate the application process may be closed earlier than stated as we will have an ongoing selection of candidates from when the job ad is first published. Please present your documents and the video in English.

About Hyper Island
The only constant in this world is change and it is happening at an ever increasing rate due to exponential, technological development.

At Hyper Island we train individuals and organisations to thrive in this ongoing change - within the areas of technology, business and design by providing transformative, practical learning experiences.

Hyper Island today is a global organisation with campuses and offices around the world. Yet we remain true to our original vision to empower people to shape the future, to change the world and become real world ready.

Our long term programs are higher vocational educations and funded by the Swedish state ( Yrkeshögskola (https://www.myh.se/)). Visa mindre

JOB DESCRIPTION:

As a Customer Success Specialist, you will be responsible for assisting the Sales and Facilitation teams in selling, promoting and delivering our online and on-site courses in Europe to a global market. This is a hands-on, 50% customer-focused and 50% high activity sales role, with a key impact on growing the number of customers and revenue in this fast-growing business area.

Your primary focus will be to identify potential customers, initiate outreach, handle customer enquiries and manage both pre and post sales activities via phone, email and occasional information meetings. You will be expected to provide excellent customer service, strive to meet set KPIs and work continuously with sales and customer experience optimisation. You need to have a holistic approach on the customer journey, and be a key part of achieving a shared team goal across Hyper Island’s course offering in Europe.

RESPONSIBILITIES:

- Manage all post-sales activity including answering emails/phone calls about registrations, rebookings, invoices, venue, location, accommodations etc.
- Drive sales via outreach and communication with potential customers and existing customers via phone and email.
- Take ownership over onboarding communications to inform and improve customer retention.
- Proactively manage our CRM database (Hubspot) and other sales reports/documents to ensure quality and reporting in terms of registrations/participants, sales revenue etc.
- Assisting the Sales and Facilitation teams in course deliveries, online and on-site.
- Take an active part in our evaluation survey and customer satisfaction improvement.
- Further engage in sales and administrative activities when support is needed.




EXPERIENCE & COMPETENCE:

- 1+ years previous work experience within customer service or sales.
- Excellent verbal and written communication skills in English. Any additional languages are a plus.
- A natural affinity for communication in person, over the phone or in writing.
- Experience in helping clients assess their needs and guiding them to the right solution.
- The ability to think big but also to execute well.
- Experience from working with CRM systems, Hubspot is a plus but not essential.




SKILLS & BEHAVIOURS:

- A flexible mindset with strong attention to detail.
- Well-organized, focused and proactive.
- Excellent communication skills; the ideal candidate is a natural networker.
- Ability to develop and nurture relationships.
- You’re an independent self-starter with a ‘hands-on, can-do’ attitude.




TERMS

- Full time, starting as soon as possible.
- You will report to the Director of Courses, Sales & Marketing.


LOCATION

- Stockholm, Flexible Remote

For questions regarding this position, please contact Crystal Norström at crystal.norstrom@hyperisland.com.



ABOUT HYPER ISLAND

Hyper Island is a progressive learning institute that challenges companies and individuals to grow and stay competitive in an increasingly digitized world. We specialize in business transformation within the areas of tech & digital, innovation & creativity, leadership & culture. Our range of immersive programs and courses seeks to equip participants with the necessary knowledge and skills to lead the change and begin a journey of lifelong learning.

The need for this type of education and training is substantial and continues to increase across all industries. As a result, Hyper Island has grown exponentially during the last 20 years and is continuing to do so. We started off in a small Swedish town called Karlskrona then expanded to Stockholm, London, Manchester, Singapore, New York, and Sao Paulo. Visa mindre

Who are we looking for?

The Hyper Island Student Recruitment team is looking to expand with a talent to help us manage and grow our admissions process.

Do you have an eye for detail and enjoy working on long-term projects ? Are you a natural of keeping track of many things at the same time and enjoy being a go-to person in a team?

Job description?

As Admissions Manager you are managing and operationally responsible to assess, admit, support and onboard students to Hyper Island’s long programs. The Admissions Manager is responsible for the planning and execution of the admissions and onboarding process for Hyper Island’s Nordic applicants, and continuous admissions for International students. The Admission Manager is also the main point of contact regarding Migration and student residence permits.

As a member of the Student Recruitment team, under the school umbrella of the Hyper Island business. You will become a key part of the Recruitment Team with a shared goal and focus on achieving our recruitment targets across Hyper Island’s full time programs in Sweden.

Responsibilities & Tasks

Plan and execute the annual Nordic admissions process:

- Duties include quality assurance that the process is in line with Yh guidelines and supports the admin needs and reporting.
- Designing Application Task, Admissions Days activities and hosting all related events, open houses and fairs.
- Coordinate cross-team and train colleagues and current students and hosting and presenting in front of big groups (online and in-person).
- Manage communications to applicants and acceptance lists.


Manage ongoing admission for international applicants:

- Schedule and host our Digital Admissions Days for our international students.
- Create contracts, assess and admit applicants and follow up to maintain and support these long-term relationship


Be the main contact for Migration Agency:

- Advise international students on residence permit and immigration responsibilities, in cooperation with Migrationsverket.
- Manage and maintain well-organized records of student immigration status, and provide them with necessary backup for relevant residence permit applications.


General marketing and content creation:

- You will work with your counterpart on the marketing team to produce communications in email and on the Hyper Island website.
- You will be responsible for the @hyperislandapplicants instagram account and will generally oversee the Hyper Island Application Task Support Group facebook group.
- You may be responsible for producing marketing materials like one-pagers, infographics.


Experience and competence

- Previous work experience from sales and administration.
- Very organized with good attention to detail - this is crucial for this position.
- Ability to execute long term planning of complicated project with many stakeholders, including your peers and superiors.
- Ability to work on your feet and quickly make decisions and pivot, often during live sessions.
- Good ability in Swedish, excellent ability in English - you will be speaking and writing mostly in English, but there is significant overlap with Swedish governmental agencies and you must be able to read and communicate in bureaucratic Swedish.
- Confident facilitating & presenting groups up to 100 people (online & in-person) - you will very often find yourself leading presentations and active sessions.
- Ability to develop and nurture long term relationships


Terms

You will report to the Director of Student Recruitment.

Start as soon as possible.

Location: Stockholm.

Full time position, during the 6 month probationary period, your job role will be Admissions Administrator, with the plan to take over as Admissions Manager in June (parental cover).

You will get a comprehensive and well-supported onboarding process with our current Admissions Manager and you will work alongside them during the 2022 admissions process, learning all of the skills and processes.

About Hyper Island

Hyper Island designs transformative learning experiences to enable growth for individuals and for businesses. Through our global network of schools and business services, we put people at the heart of innovation, leadership and change for success today and tomorrow. Visa mindre

Who are we looking for?

The Hyper Island Student Recruitment team is looking to expand with a talent to help us manage and grow our admissions process.

Do you have an eye for detail and enjoy working on long-term projects ? Are you a natural of keeping track of many things at the same time and enjoy being a go-to person in a team?

Job description?

As Admissions Manager you are managing and operationally responsible to assess, admit, support and onboard students to Hyper Island’s long programs. The Admissions Manager is responsible for the planning and execution of the admissions and onboarding process for Hyper Island’s Nordic applicants, and continuous admissions for International students. The Admission Manager is also the main point of contact regarding Migration and student residence permits.

As a member of the Student Recruitment team, under the school umbrella of the Hyper Island business. You will become a key part of the Recruitment Team with a shared goal and focus on achieving our recruitment targets across Hyper Island’s full time programs in Sweden.

Responsibilities & Tasks

Plan and execute the annual Nordic admissions process:

- Duties include quality assurance that the process is in line with Yh guidelines and supports the admin needs and reporting.
- Designing Application Task, Admissions Days activities and hosting all related events, open houses and fairs.
- Coordinate cross-team and train colleagues and current students and hosting and presenting in front of big groups (online and in-person).
- Manage communications to applicants and acceptance lists.


Manage ongoing admission for international applicants:

- Schedule and host our Digital Admissions Days for our international students.
- Create contracts, assess and admit applicants and follow up to maintain and support these long-term relationship


Be the main contact for Migration Agency:

- Advise international students on residence permit and immigration responsibilities, in cooperation with Migrationsverket.
- Manage and maintain well-organized records of student immigration status, and provide them with necessary backup for relevant residence permit applications.


General marketing and content creation:

- You will work with your counterpart on the marketing team to produce communications in email and on the Hyper Island website.
- You will be responsible for the @hyperislandapplicants instagram account and will generally oversee the Hyper Island Application Task Support Group facebook group.
- You may be responsible for producing marketing materials like one-pagers, infographics.


Experience and competence

- Previous work experience from sales and administration.
- Very organized with good attention to detail - this is crucial for this position.
- Ability to execute long term planning of complicated project with many stakeholders, including your peers and superiors.
- Ability to work on your feet and quickly make decisions and pivot, often during live sessions.
- Good ability in Swedish, excellent ability in English - you will be speaking and writing mostly in English, but there is significant overlap with Swedish governmental agencies and you must be able to read and communicate in bureaucratic Swedish.
- Confident facilitating & presenting groups up to 100 people (online & in-person) - you will very often find yourself leading presentations and active sessions.
- Ability to develop and nurture long term relationships


Terms

You will report to the Director of Student Recruitment.

Start as soon as possible.

Location: Stockholm.

Full time position, during the 6 month probationary period, your job role will be Admissions Administrator, with the plan to take over as Admissions Manager in June (parental cover).

You will get a comprehensive and well-supported onboarding process with our current Admissions Manager and you will work alongside them during the 2022 admissions process, learning all of the skills and processes.

About Hyper Island

Hyper Island designs transformative learning experiences to enable growth for individuals and for businesses. Through our global network of schools and business services, we put people at the heart of innovation, leadership and change for success today and tomorrow. Visa mindre

The only constant in this world is change and it is happening at an ever increasing rate due to exponential, technological development.

At Hyper Island we train individuals and organizations to thrive in this ongoing change - within the areas of technology, business and design.

Hyper Island today is a global organization with campuses and offices around the world. Yet we remain true to our original vision to empower people to shape the future.

Our learning approach is based on (https://en.wikipedia.org/wiki/Constructionism_(learning_theory)): at Hyper Island we learn by doing and making stuff.

Our long term programs are higher vocational educations and funded by the Swedish state ( Yrkeshögskola (https://www.myh.se/)). Our task is to make the participants real world ready, to make sure they are equipped to work within the digital industry after graduation.
With the public funding of our programs, we’re set up to (https://www.globalgoals.org/4-quality-education)’

Our strategic goal during the next five years is to democratize our vocational education even more in order to reach more diverse groups of people with our experience based learning journeys.

PROGRAM MANAGER

Job Description

As a Program Manager you collaborate in a team of up to five other program managers to design and lead our student’s learning journeys. Together with your team you are responsible for designing, managing, facilitating and administrating the student’s learning journeys throughout the time they are enrolled.

As a Program Manager you are a learning designer and a creator of experience based learning, a motivator, a creator and organizer. Together you will work for interdisciplinary learning experiences between different programs and fields of specialization, making our learners real world ready. The programs we’re currently running are:

- AI Business Consultant
- Business Developer on campus
- Business Developer distance learning
- Content Developer
- Data Analyst
- Design Lead
- Digital Creative
- Frontend Developer
- Motion Designer
- Motion Creative
- UX Designer
- XR Creative Developer (from August 2022)



Who are we looking for?

We believe that you are a creative learning designer and facilitator of experience based learning. We think you are a driven, goal oriented leader with a genuine interest in people´s personal and professional development. You can plan, develop, and follow up both business activities, individuals, and teams with the aim of delivering world class learning experiences.

Responsibilities & Tasks

- Collaborate with your team to facilitate, plan and organize the learning journey for the students.
- Project planning, administration and execution and follow up of assigned learning concepts within Hyper Island Programs.
- Actively grow and maintain the professional network consisting of speakers, trainers and leaders from the creative industry.
- Managing various projects such as Cross Program workshops.
- Continuous work with budget, forecast and cost control.
- Prepare for, perform, document and follow up on quality assurance activities.
- Participate in the process of applying and reapplying for new and current programs.
- Plan and lead the yearly Program Development process for the program.
- Support student recruitment and marketing.
- Collaborate with the support service team to ensure administration of the student's journey.


Requirements:

- Higher education or vocational education in a relevant field.
- Experience or strong interest in experience based learning design.
- Experience in project management, leadership and/or pedagogy.
- A genuine interest for education and individual development.
- A genuine interest in digital/tech and design.
- High communication skills.
- Ability to manage constant change.
- Native/near native in English and Swedish, written and verbal.
- Experience with educational leadership, process facilitation, change management, coaching, operational management or equivalent is a plus.


We are aiming for a diverse group of program managers with multiple different backgrounds.

Terms

We’re opening up for several positions:

Full time, continuous employment contracts , 25 days holiday per year (pro rata). 6 months probation, 2 months notice period (2 weeks during probation) for external applicants, leading to a permanent employment. Start date: From February 2022. Alternatively temporary, one year contracts with the possibility for extension.

You will report directly to the program manager team lead Veronica Thunborg.

Application deadline is January the 28th 2022. Please note that if we find the right candidate, the application process may be closed earlier than stated. Please present your documents in English.

Location
The positions are based in Stockholm.

Apply

By sending in your application including a two minutes video answering the question; ‘Why you should hire me as a program manager’ via Teamtailor.

Contact

If you have any questions, please contact: Jörg Teichgraeber, Head of School or Veronica Thunborg, Program manager team lead, Stockholm.



Jörg Teichgraeber

Mobile: +46709627036

Email: jorg.teichgraeber@hyperisland.com

Veronica Thunborg
Mobile: +46722466761

Email: veronica.thunborg@hyperisland.com (mailto: veronica.thunborg@hyperisland.com) Visa mindre

Learning Designer & Facilitator, B2B

Hyper Island B2B is looking to grow our team with a person passionate about facilitating and designing learning experiences that are true to our core design principles: Learn by Doing, developing Self-leadership, Learn to learn and Real-world relevant.

For 25 years we have been trailblazers for the Hyper Island Way - the human and collaborative capabilities needed to make transformation and change happen. We are looking for you who is a learning nerd and wants to empower people to shape the future. Like us, you aspire to be a trusted partner to the bold change-makers of teams, organizations and businesses.

We believe that you have 5+ years of experience in facilitating & designing more complex learning experiences. It is a benefit if you have expertise and passion in the areas of Leadership, Collaboration, Digital Marketing or Innovation. We also appreciate the experience of Hyper Island methodology. At Hyper Island change is constant. If you enjoy that pace, are experienced in learning design in a business context and have a deep understanding of how digital is impacting organizations, you might be a perfect fit for this role.

Application closing Jan 10.

Start date: As soon as possible

As a Learning Developer...

.. you work project-based and with our open courses as well as business clients. Your main assignments are to design and adapt engaging learning experiences that meet defined business needs & learning outcomes, create learning materials and facilitate learning experiences.

You’re a creative problem solver, highly collaborative, and flexible in your ways of working. You’ll be reporting to the Team Lead Learning Experience, and work closely with our Hyper Island team as well as clients and our network of collaborators.

We expect everyone on the team to look for opportunities to bring even more value to our current clients, why you also need to be motivated to bring in new projects. Depending on your interest there are opportunities to take on product ownership for one or more of our products or responsibility for an area of business development.

The role can be located in either our Stockholm or Manchester hub. We are working with clients throughout Europe and sometimes beyond, which means work travel for onsite deliveries.

Examples of responsibilities for a Learning Developer

- Understand the client’s business needs and reframe them into opportunities for Hyper island to bring value

- Design and deliver experiential online, face-to-face and blended learning experiences for business clients & open courses

- Build trusting client relationships that are aimed at long term partnerships

- Have the potential to be a thought leader in topics of your passion





This is the Experience & Competence we are looking for



- Are an experienced learning designer and facilitator, with several years of practice working across industries and regions

- Have had a key role in organizations in change, either employed or as a consultant

- You are familiar with the language, perspectives, and priorities of various stakeholders in the business context (e.g. C-suite leaders, HR, leadership development, learning & development, marketers, creatives, etc)

- Have an interest in and are curious about digital transformation and how it’s impacting society and organizations.

- Passion for areas like Leadership, Teaming & Collaboration, and Creativity & Innovation.

- Experience and knowledge about Hyper Island methodology



Skills & Behaviours in our team

We hope to find someone that..

- Is motivated to continuously keep learning about both work and self - incl active work with self-leadership

- Thrive in a team led by purpose, vision & values balanced with clear measures and boundaries

- Believe in Team is Everything: thrive being part of a team and willing to contribute to team development and common ways of working



Example of Education, Experience & Competence

- Marketing, design, or business education, as well as relevant work experience in training or education

- Passion for education and digital technologies/innovation/leadership

- Experience of Hyper Island methodology



- Excellent client management and project management skills

- Confident communicator with great storytelling abilities

- Attention to detail and ability to self-organize

- Native/near-native English skills



Location Stockholm or Manchester (flexible/remote) Visa mindre

Identify, generate and support sales to the Hyper Island schools in Sweden and the UK.

This is a high activity sales role in a team responsible for building relationships with leads from all around the world while searching for our next cohort of excellent students. Your primary focus will be to identify potential students, do outreach, handling customer enquiries and to complete sales via phone, email and occasional information meetings. You will strive to meet sales goals but also work with outbound and inbound sales optimisation and other lead nurturing activities. You’d be expected to have an holistic approach on the sales process and to be a real do-er with a nothing is impossible attitude.

RESPONSIBILITIES:

- Drive sales via outreach and communication with potential students via phone and email.
- Take on ambitious sales targets and see them as an opportunity to contribute to Hyper Island’s success.
- Constantly seeking and acquiring new sales opportunities.
- Nurture relationships to inspire, inform and convert leads into customers.
- Proactively manage our CRM database (Hubspot) to ensure quality and reporting.
- Work effectively in teams but also maximize the individual potential to optimize quality and efficiency of the sales process.
- Reporting to the Director of Student Recruitment


EXPERIENCE & COMPETENCE:

- 1+ years previous work experience within sales/recruitment preferable in an outbound sales atmosphere, telemarketing or customer service.
- Experience of taking customers through a complete sales process.
- A natural affinity for communication in person, over the phone or in writing.
- Excellent verbal and written communication skills in English. Any additional languages are a plus.
- A passion for sales and proven drive to reach out and interact with potential clients.
- Experience in helping clients assess their needs and guide them to the right solution.
- The ability to think big but also to execute well; be nimble and quick on your feet.
- Experience from working with CRM systems, Hubspot is a plus but not essential.


SKILLS & BEHAVIOURS:

- Excellent sales and communication skills, the ideal candidate is a natural networker.
- Ability to develop and nurture relationships.
- A flexible mindset with a sense for attention to detail.
- You’re an independent self-starter.
- Strong business acumen and commercial instincts.
- You’re charismatic, positive, initiator and truly passionate for sales and creating long term relationships.
- Well-organized, focused and proactive.


TERMS

Full time, starting as soon as possible. This position is a temporary role to cover a period of parental leave, with a good chance to extend in a similar role on a permanent contract.

LOCATION

Stockholm

For questions regarding this position please contact Nina Rydeback at nina.rydeback@hyperisland.com or +46733347867.

ABOUT HYPER ISLAND

Hyper Island is a progressive learning institute that challenges companies and individuals to grow and stay competitive in an increasingly digitized world. We specialize in business transformation within the areas of tech & digital, innovation & creativity, leadership & culture. Our range of immersive programs and courses seeks to equip participants with the necessary knowledge and skills to lead the change and begin a journey of lifelong learning.

The need for this type of education and training is substantial and continues to increase across all industries. As a result, Hyper Island has grown exponentially during the last 20 years and is continuing to do so. We started off in a small Swedish town called Karlskrona then expanded to Stockholm, London, Manchester, Singapore, New York, and Sao Paulo. Visa mindre

Job Description

About Hyper Island

The only constant in this world is change and it is happening at an ever increasing rate due to exponential, technological development. Hyper Island specializes in digitally driven business transformation by training individuals and organizations within the areas of technology, business and design.

Hyper Island today is a global organization with schools and offices around the world.

Do you want to rise to the challenge (https://www.hyperisland.com/) and co-create the future of education with us?

Apply for this job and become a program leader at Hyper Island!

Founded in Sweden in 1995, Hyper Island is a global leader in education and professional development, helping individuals and organisations own their future and lead change.

In 2011, after a successful pilot program, we established a school in Manchester and have since expanded our operations in Manchester and London & Stockholm.

This role works in the Masters courses and is responsible for running our Masters programmes as part of the design and delivery team.

Who are we looking for?
We're looking for two program leaders (one 100% and one 60% of a full-time position) for our two MA programs in Stockholm:
Digital management full time & Digital management part time.

About the master programs
The Digital Management master programs are Hyper Island's flagship courses and are designed to prepare students for leadership roles in emerging digital industries. This post-graduate programme provides powerful insights into the thought processes, tools and techniques that drive some of the world's most successful and innovative companies.

It has been designed with expert industry professionals and educators to allow students to develop the skills, understanding and knowledge that are required for an advanced strategic understanding of project management, leadership, technology, design, creativity, effective team-working, and entrepreneurship.

Digital Management runs as a full time course in Manchester and a Part Time course in London & Stockholm, the applicant would be working on the part time course in Stockholm at our Hyper Island School.

Responsibilities & Tasks

- Ensure the Masters programmes meet the qualification learning outcomes.
- Work with industry leaders and academics to develop innovative and challenging projects for students.
- Design and deliver learning sessions.
- Identify interesting speakers, industry leaders, workshop leaders from the creative and digital community
- Work with businesses and organisations to develop live briefs for student projects (clients).
- Support students through their learning journey to fulfill their potential within industry and academic pursuits.
- Facilitate student group development sessions including reflection and feedback sessions.
- Follow and manage the assessment and moderation process in accordance to our partner University guidelines.
- Supervise some students during their industry research project (equivalent to a Masters thesis).
- Build networks with industry professionals to support the design and delivery of the programmes.
- Perform applicant interviews during the student recruitment process.
- When appropriate working with our business clients on transformation programmes.
- Manage the programme delivery budget and administration, reporting on a regular basis.


Competencies and experience

Essential

- Significant experience of designing and delivering experience based learning workshops/programmes
- Facilitating groups and supporting teams to work effectively
- Project management and budget responsibility
- Masters degree and an understanding of level 7 education
- Delivering courses in higher education and/or post-graduate education


Skills and behaviours

- Strong people skills, especially working with students and professionals
- Able to build and maintain diverse networks of professionals and companies
- Excellent communication and presentation skills
- Highly organised with an eye for detail
- Ability to multi-task and manage multiple deadlines
- Adaptable to change
- Flexible, collaborative and willingness to work within a changing environment


Desirable

- Experience of teaching or facilitation in a similar role
- Prior Academic Assessment knowledge
- A network of contacts working in brands, digital, tech, creative, media or communications industries


Terms

- You will report to the Head of School, Jörg Teichgraeber as direct manager.
- You will work as part of the design and programmes team in the UK, Managing Director Nick Wright, but be based in Stockholm.
- Start in the beginning of June 2021.
- Location: Stockholm with a flexible work setting (remote, office, meeting students IRL)
- Continuous employment contract , 25 days holiday per year (pro rata).
- 6 months probation, 2 months notice period (2 weeks during probation) for external applicants, leading to a permanent employment


The application deadline is 2021-05-15. Please note that if we find the right candidate the application process may be closed earlier than stated. Please present your documents in English.

Purpose of the role

Hyper Island has a reputation for groundbreaking industry led digital education. This is an important role, responsible for being the custodian of this reputation and ensuring we continue to be perceived as the training ground of the future, which is recognised regionally, nationally and globally.

As the Programme Leader/Learning Designer you will be responsible for designing and executing our Masters programmes. The core competencies of a Programme Leader are learning design, learning facilitation and project management. You will deliver the curriculum framework, facilitate the process and create rich and challenging learning experiences for our students.

Hyper Island works with a methodology based on experience based learning. You will be interested in developing a detailed knowledge and understanding of the Hyper Island methodology with a focus on group facilitation, reflection, active listening and feedback tools. An understanding of Academia and Masters level education is desired due to the nature of the course. Visa mindre

Job description

As Courses Administrator you support Hyper Islands online courses team in their mission to provide transformative learning experiences for our course participants. You are a planner, a doer, a collaborator, a clear communicator, a team player, and above all: an organizer. You live and breathe service, constantly on the lookout for the most effective and fun way to do things and to be of service to the team you collaborate with.

This role is a 50% time general fixed-term employment from August 2021 until January 2022, with a chance of increasing the hours during fall to match the growing demand for on-site courses.

Responsibilities & tasks

- Ensure that the course's administration is conducted in a streamlined fashion, questioning every step along the way, and finding ways to make our work more fun.
- Support students with their logistics inquiries; creating proof of completion, payment receipts, and any other post-sales activities.
- Coordinate participant lists and assist with course & participant management.
- Perform follow-up surveys and create course certificates.
- Assisting the Facilities Manager with reception duties when possible.
- Managing all hospitality-related tasks for onsite courses such as catering, setting up and preparing the studio, welcoming course participants & setting up for lunch, and keeping things nice and tidy.


Experience & competence

- Impeccable verbal and written communication skills in English & Swedish.
- Previous work experience within the service industry, hospitality, or administration.
- A natural affinity for communication, team building and experience-based learning.


Skills and behaviors

- A genuine interest in administration, planning and organization.
- Service-minded and eye for the small details that make all the difference.
- Attention to detail and ability to self-organize.
- Ability to develop and nurture long-term relationships.
- Excellent communication skills.
- Proactive and can think outside of the box.
- A love for questioning how things are done and disturbing the status quo.
- Flexible, funny, team player.


Location

Stockholm

Terms

You will report to the Director of Support Services and join the Support Services team consisting of 9 other team members.

This role is a 50% time general fixed-term employment from August 2021 until January 2022, with a chance of increasing the hours during fall to match the growing demand for on-site courses.

The application deadline is June 21st. Please note that if we find the right candidate the application process may be closed earlier than stated. Please present your documents in English.

About Hyper Island

Hyper Island designs transformative learning experiences to enable growth for individuals and for businesses. Through our global network of schools and business services, we put people at the heart of innovation, leadership, and change for success today and tomorrow. Visa mindre

Purpose

Support and generate student sales to the Hyper Island schools in Sweden and the UK, by proactively contacting people interested in Hyper Island.



Job Description

This is a high activity sales role in a team responsible for building relationships with leads from all around the world while searching for our next cohort of excellent students. Your primary focus will be lead outreach, handling customer enquiries and to complete sales via phone, email and occasional information meetings. You will strive to meet sales goals but also work with inbound sales optimisation and other lead nurturing activities. You’d be expected to have an holistic approach on the sales process and to be a real do-er with a nothing is impossible attitude.



Responsibilities and Tasks

- Drive sales via outreach and communication with incoming leads via phone and email.
- Take on ambitious sales targets and see them as an opportunity to contribute to Hyper Island’s success.
- Nurture relationships to inspire, inform and convert leads into customers.
- Proactively manage our CRM database (Hubspot) to ensure quality and reporting.
- Work effectively in teams but also maximize the individual potential to optimize quality and efficiency of the sales process.
- Reporting to the Director of Admissions, Europe.




Experience and Competence

- 1+ years previous work experience, preferably within sales/recruitment, telemarketing or customer service.
- Experience of taking customers through a complete sales process.
- A natural affinity for communication in person, over the phone or in writing.
- Excellent verbal and written communication skills in English. Any additional languages are a plus.
- A proven drive to reach out and interact with potential clients.
- Experience in helping clients assess their needs and guide them to the right solution.
- The ability to think big but also to execute well; be nimble and quick on your feet.
- Experience from working with CRM systems, Hubspot is a plus but not essential.
- Bachelor's degree required.




Skills and Behaviours

- Excellent sales and communication skills, the ideal candidate is a natural networker.
- Ability to develop and nurture relationships.
- A flexible mindset with a sense for attention to detail.
- You’re an independent self-starter.
- Strong business acumen and commercial instincts.
- You’re charismatic, positive and truly passionate about your work.
- Well-organized, focused and proactive.




Terms

- Full time, starting as soon as possible.



Location

- Stockholm



For questions regarding this position, please contact Heidi Rundt at heidi.rundt@hyperisland.com.



About Hyper Island

Hyper Island is a progressive learning institute that challenges companies and individuals to grow and stay competitive in an increasingly digitized world. We specialize in business transformation within the areas of tech & digital, innovation & creativity, leadership & culture. Our range of immersive programs and courses seeks to equip participants with the necessary knowledge and skills to lead the change and begin a journey of lifelong learning.

The need for this type of education and training is substantial and continues to increase across all industries. As a result, Hyper Island has grown exponentially during the last 20 years and is continuing to do so. We started off in a small Swedish town called Karlskrona then expanded to Stockholm, London, Manchester, Singapore, New York, and Sao Paolo. Visa mindre