Lediga jobb Volumental AB i Stockholm

In a world where product size labels are unreliable, Volumental is the footwear industry's leading FitTech company. Our vision is a world without sizes, where every body fits. Our FitTech uses 3D scans and a one-of-a-kind, AI-powered recommendation engine to match everyone with the shoes that fit them best.
With top brand and retail partners worldwide, including New Balance, Red Wing Shoes, Fleet Feet, The Athlete's Foot, Ecco, Intersport, Crocs, and XXL, our footprint spans 3000+ stores across 58 countries, and growing!
The Role
As a Technical Support Engineer, you will be the interface between our technology teams and our customers. In a normal day you will likely sit down with our engineering teams to help troubleshoot a hard problem, document a new best practice for your colleagues in first line support, and later in the day have a meeting with a customer's IT department to help them understand how their network should be configured for the scanner to work optimally. This is a customer facing role where you will talk to people all over the globe and learn new things every day!
In this role you will be reporting to our Operations Team Lead.

What You’ll Do

2nd Line Support - Support our customers


We have thousands of scanners all around the world. Every now and then one of them breaks and does not work. As a Customer Support Technician you would help the customer troubleshoot, identify and solve the problem and make their day! More than that, your actions should be guided by this question: if we identify a new problem, how can we make sure the customers will be able to solve it themselves in the future?

Troubleshoot and bug hunt


Sometimes issues can be harder to identify or solve, so we need to pull in other people within our organization. You will likely talk to our engineers, Product Owners and Key Account Managers on a daily basis to understand how a specific feature is supposed to work, why it’s not working and what we need to do to make it work again. We work collaboratively at Volumental and during most days you will be interacting with different teams across the organization.


Repair and restore 3D scanners


Whenever a 3D scanner is returned to us from a customer, the unit will go through our Scanner Refurbishment Program where we either restore it to factory condition, or we take it apart to allow us to reuse parts for internal use. You will go through returned units, keep a log of quality deviances, and execute the needed repairs. Maintenance and proactive support

A big part of supporting our customers is of course finding problems before they occur. As a Technical Support Engineer, you will help build out monitoring and maintenance tools to identify future problems and automate workflows, minimizing the time you and others spend on repetitive tasks so we can focus on what really matters!


Logistics and Operations


Ensuring our customers have fully functional scanners is a key part of our support process. You will coordinate the shipment of new scanners to customers, manage the replacement process for faulty units, and ensure spare parts are available when needed. This includes tracking inventory, working with shipping providers, and maintaining clear communication with customers to minimize downtime and keep their operations running smoothly.
Who you are
Love computers and humans alike- You are equally comfortable interfacing with computers and talking to people, whichever is required to solve the problem at hand.
A great communicator - You love to interact with people from all backgrounds, and can clearly communicate complex concepts in a simple way.
Patient and empathetic - You care about people and always have their best interest at heart. And you know that sometimes this requires extra patience and understanding.
Analytical and data driven - You can tell stories with data, dedicating efforts to use this data to back your arguments up or even confront them.

Qualifications:
Fluent in English - Other languages are a plus!
Good Knowledge of network types and different network environments.
Good knowledge of UNIX/Linux based operating systems.
Working understanding, or experience, of working with Python and Bash.

You have previous experience with:
Identifying the components of a consumer PC and explaining what they do.
Using Linux and not considering the command line arcane and scary.
Being familiar with concepts like IP, MAC-address, apt, ethernet, bash, python and being able to explain what they mean to a person that isn’t.
Bonus!

Don’t let these stop you from applying, but please let us know if they fit you:
Relevant experience in second line support with focus on Linux environments.
A passion for sports or previous experience in retail. We find that both help our agents to better understand our customers.

At Volumental, we value innovation, collaboration, and a commitment to customer success. We strive to create an inclusive and supportive environment where all team members can thrive. We encourage a diversity of applicants to apply! Visa mindre

In a world where product size labels are unreliable, Volumental is the footwear industry's leading FitTech company, using 3D scans and a one-of-a-kind, AI-powered recommendation engine to match everyone with the shoes that fit them best.
Our vision is “a world without sizes, where every body fits.” With top brand and retail partners across the world including New Balance, Fleet Feet, XXL, The Athlete’s Foot, Red Wing Shoes, Intersport and Crocs, our footprint spans 3000+ stores across 58 countries, and growing! To date, we’ve gathered more than 60 million foot scans.
Our online product enables e-commerce sites to help their shoppers find the best-fitting footwear through our size-guiding tool. The product has experienced rapid growth and is now being used by almost 100,000 shoppers every month. This means we have to quickly leverage data insights, both to show how we impact our customers' KPIs, as well as to learn about our end users so we can keep iterating and improving our product.
Who you will work with
We are working in cross-functional product teams with a strong product development focus. Our team values collaboration, creativity, and a passion for innovation. We have an inclusive environment where everyone's ideas are heard and respected. Every team member has strong agency and is expected to have a holistic mindset on what needs to be done. Our work environment thrives when there is open, respectful discussion and the best (data-driven) ideas win.
If you like being part of the early stages of product development and working alongside technically skilled and motivated colleagues, this is your opportunity.
What you will work on
Our goal is to enable shoppers to simplify their purchasing decisions online, help them find the best size, and in the end decrease fit-related returns. To measure the impact and improve our product we collect a lot of different data points, some of which are:
How shoppers use our product, and where they drop off, as well as ask for feedback on the experience.
Mobile scans and fit preferences to generate footwear recommendations.
Orders and returns from our customers to be able to measure the impact of the product, like conversion and return rates.

As a Data Scientist within our online product making sense of this data will be one of your primary objectives. And, in close collaboration with the Product Manager and the whole team, you will:
Translate data into actionable insights, for your team and our customers.
Promote a data-driven mindset within the team, defining priorities and guiding best practices when it comes to methodology and technology.
Develop dashboards and visualize key metrics to help our customers understand how we impact their business.
Design, conduct, and evaluate A/B tests to improve the user experience.
Maintain and evolve our data pipelines.
Tackle a variety of exciting challenges as we grow!

Some of the tools you will be using to accomplish this are BigQuery, , Dataform, Python, and Amplitude. We run our products on Google Cloud Platform.
We are excited about you because:
A self-motivated and collaborative team member.
Curious and passionate about solving challenging problems.
Open to teaching others and learning new things.
Keen to work in a caring scale-up environment.

We expect you to:
Have strong collaboration skills for working with cross-functional teams.
Be a self-starter who can independently manage initiatives and drive them forward.
Have a Master’s degree in a quantitative field such as computer science, physics, statistics, or similar.
Be able to communicate complex insights effectively to non-technical stakeholders.
Be proficient in and Python for data analysis.

Bonus - Not required but nice to have, absolutely let us know if you have experience with any of the following:
Have 2+ years of professional experience working as a data scientist/engineer.
You have experience with e-commerce platforms, optimizing site performance and user experience through analyzing key business metrics.
You have worked with data pipeline tools like Dataform, DBT, or similar.
You have experience working with Google Cloud Platform.


What we can offer you:
Personal learning budget and access to coaching
Opportunity to work with a great team of 20+ nationalities in our English-speaking office
Occupational pension at ITP1 level
Flexible Public Holidays Policy
Options Program
Parental pay top-up
Wellness allowance
Dog-friendly office
Hybrid work policy (at least 2-3 days from our Stockholm office)

Join Volumental and be part of a team that's transforming the footwear industry with data-driven solutions. In this role, you'll have the opportunity to make a tangible impact on our product and our customers' success while growing your skills in a supportive environment. Visa mindre

Volumental is the footwear industry's leading FitTech company, using 3D scans and a one-of-a-kind, AI-powered recommendations engine (with 50 million individual foot scans... and counting) to match everyone with the footwear styles and sizes that fit them best whether you are shopping in-store or online.
Our vision is “a world without sizes, where every body fits”. With top brand and retail partners worldwide, including New Balance, Red Wing Shoes, The Athlete's Foot, Ecco, Fleet Feet, Intersport, Sun & Sand Sports, and XXL, our footprint spans 3000+ stores across 53 countries, and growing!

About the role
As a Customer Success Manager, you will interact with people across the footwear industry in a B2B environment - from HQ leaders to in-store sales associates and managers.CSMs ensure that both internal and external stakeholders have the insights, resources, and guidance needed to ensure optimal usage and value of our products. We are a scale-up, so you will have many opportunities to step up, lead and make your mark in the CS team and beyond. The selected candidate will be expected to share their Customer Success expertise with the team and contribute significantly to evolving our Customer Success practices to align with market standards. This is a dynamic role in which you will wear many hats, and we are looking for you - a passionate, hardworking, people person.

What will you do? Onboard customers. Equip them with the insights, training, and resources needed for a successful roll-out.
Training. Share knowledge with and provide continuous training for customers based on their specific needs and goals.
Strategy development. Identify key success metrics, determine customer needs and pain points, and create a plan for how to best support and retain customers.
Monitor and drive customer health and performance metrics. Provide insights, tips, and best practices to customers to ensure that they get the most out of our products.
Voice of the customer. Represent the needs of customers internally and provide insights to teams such as product, marketing, and sales to execute initiatives and projects.
Reporting and system configuration. Support customers by ensuring that our internal systems are set up to enable their success and provide insightful and actionable reporting on their use of our products.
Supporting the Head of CX in building out processes and structures for the customer success function
Qualifications and experience 2 + years of previous experience as a Customer Success Manager.
Strong knowledge of and has successfully applied the Customer Success toolkit, including playbooks, success plans, and QBRs.
Bachelor's degree in for example business, data science, or customer relationship management.



We’re excited about you because…
You’re patient and empathetic and always have people’s best interests at heart.
You’re a natural communicator who actively listens and is able to clearly communicate complex concepts in a simple way.
You thrive in a scale-up environment and want to take ownership of your personal growth.
You are proactive and excited about being part of a growing organization where your contribution is crucial to the entire team’s success.
You’re a positive team player with low prestige, always willing to jump in and help.
You’re professional and personable and can easily balance the tango between the two.
You’re adaptable and open-minded, seeing obstacles as opportunities to learn and grow.
You’re honest, accountable, and dependable, not afraid to own up to mistakes and learn from them.
You are fluent in English - other languages are a plus


Bonus!
These are not must haves, but nice to haves, so please let us know if they fit you:
Analytical and data-driven - you can tell stories with data.
Previous experience from a start-up or scale-up environment.
Interest and/or experience in sports.
Experience with retail.
Other languages - we’re a Swedish company with a global reach!

Please note all applications must be submitted in English and that this is not a remote role. As there has been a lot of interest in this role, please submit your application by Monday 30 September.By joining Volumental, you'll be an essential part of the greater whole — able to drive initiatives and steer development while at the same time collaborating with other subject matter experts on our team. We encourage a diversity of candidates to apply! Visa mindre

Volumental is the footwear industry's leading FitTech company, using 3D scans and a one-of-a-kind, AI-powered recommendations engine (with 50 million foot scans) to match everyone with the footwear styles and sizes that fit them best whether you are shopping in-store or online.
Our vision is “a world without sizes, where every body fits”. With top brand and retail partners worldwide, including New Balance, Red Wing Shoes, The Athlete's Foot, Ecco, Fleet Feet, Intersport, Sun & Sand Sports, and XXL, our footprint spans 3000+ stores across 53 countries, and growing!
And that's where you come in! With our team headquartered in Stockholm and currently composed of 60+ people, we are looking for a Junior Accountant to join us, with a primary focus on accounts payable and assisting with accounts receivable.
What will you do? Own Accounts Payable: Manage end-to-end AP process, including invoice registration, coding, approvals, and vendor payments. Handle reminders and ad-hoc AP tasks.
Accounts Receivable:Assist with posting incoming payments, issuing invoices, managing customer inquiries, performing aging analysis, and following up on collections.
General Ledger Entries: Record daily and monthly journal entries, conduct bank reconciliations, and manage capitalization, depreciation, and currency exchange rate entries.
Balance Sheet Reconciliation: Conduct monthly balance account reconciliations to ensure financial accuracy.
Asset Management: Maintain and update the Asset Register for proper capitalization and depreciation.
Expense Management: Handle Pleo administrative tasks and export data for expense reporting.
Compliance & Tax Filings: Assist in reporting VAT and EU Sales Tax , support in reconciling the tax account, and help ensure accurate tax postings.


We are excited about you because… You have at least 1 year of experience in accounting, with a focus on AP and AR.
You are organized, detail-oriented, and can manage multiple tasks simultaneously.
You are proactive, eager to learn, and enjoy solving problems.
You communicate effectively and thrive in a collaborative environment.
You are open to learning new systems and tools.
You are fluent in English.With colleagues from over 20 countries and customers worldwide, it's truly an international environment! Swedish is considered a plus.
Bonus! Don't let these stop you from applying, but please let us know if they fit you: You have experience working with VAT taxes.
You are familiar with Fortnox accounting software.
You have experience with Ordway.
You are proficient in Excel.
You have experience with month-end procedures.
You have worked in a SaaS company before.
You have interest and/or experience in the tech industry.



You'll be an essential part of the greater whole — able to drive initiatives and steer development while at the same time collaborating with other subject matter experts on our team. We encourage a diversity of candidates to apply! Visa mindre

In a world where product size labels are unreliable, Volumental is the footwear industry's leading FitTech™ company. Our FitTech uses 3D scans and a one-of-a-kind, AI-powered recommendation engine to match everyone with the shoes that fit them best.

With top brand and retail partners worldwide, including New Balance, Bauer, The Athlete's Foot, Ecco, and XXL, our footprint spans 2500+ stores across 45 countries and growing!

Working with global enterprise brands rolling out our IoT and SaaS products in over 45 countries presents complex legal challenges. And that’s where you come in: we are looking for an in-house counsel to assist our legal team! On any given day, you will support the business teams in contract processes, be our go-to for all questions for GDPR, be a corporate law wizard, or partner with external counsel when building our plan to enter China. As an in-house counsel at Volumental, you will experience the fast pace of a scaleup with the opportunity to grow your role within the areas where you thrive best.

What you will do:


1. Be a legal advisor to teams at Volumental, including the Sales, Marketing, Operations, Management, and Product teams:

- Draft, review, and negotiate a variety of commercial contracts, including IoT and SaaS customer agreements, services agreements, distributor agreements, confidentiality agreements, data privacy agreements, and consulting agreements.
- Counsel and educate teams on contract terms, negotiation best practices, commercial implications, and legal risks.
- Collaborate in the development and operationalization of policies, templates and workflows to allow business teams to move quickly while addressing key risks in substantive areas.


2. Collaborate in the support of data privacy and other compliance initiatives, including keeping up to date on new and changing laws:

- Help our customer’s privacy teams understand how Volumental handles data and other privacy requirements as part of the sales process.
- Collaborate with our product development teams to ensure our products are built with privacy by design principles.
- Manage and mitigate legal risks by designing and implementing company wide policies.


3. Assist with corporate matters, IP, and strategic initiatives:

- Advise and assist with the legal aspects related to strategic initiatives, including entry into new markets such as China, implementation of new business models, new product areas, and investments into Volumental.
- Assist with option programs and board matters.
- Assist with trademark & patent applications and maintenance.


We are excited about you because...
- You have a genuine business interest. Knowing the law is essential, but knowing the industry and the company is critical to provide relevant, high quality advice. You have an ability to understand the business goal and are able to formulate a legal plan to achieve the goal.
- You are a thorough, diligent, educational, and service-oriented person with an ability to provide practical advice to non-legal team members on a variety of legal and business issues.
- You have highly effective interpersonal skills to distill complicated legal issues into plain English with an understanding that more is not always better.
- You have a strong sense of purpose, ambition, and a proactive approach to your work. While you will have the support of our Chief Legal Officer and other management stakeholders, you will be expected to be a “self-starter”, proactively driving forward matters with an appropriate level of autonomy.
- You appreciate having several contact points including in sales, marketing, people & culture, and development teams, seeing yourself as a natural part of the organization.
- You thrive in a fast-paced and ever-changing environment and are a team player with a “no task is too small” attitude.
- You have a degree in law from Sweden, U.S, Europe, or otherwise a common law jurisdiction and 2+ years of relevant experience.
- Experience advising on commercial, privacy, and/or technology issues in a B2B context is preferred.


Bonus!
Don’t let these stop you from applying, but please let us know if they fit you:
- Experience in navigating international firms, projects, and negotiations.
- You don’t need a privacy background to apply for this role, however an interest in learning privacy law is a great starting point. You will have external counsel resources available to help achieve your work goals.


We understand that you might not fulfill all of these criteria, but don't worry - you will have lots of opportunities to learn here!

We encourage a diversity of applicants to apply! We’re a friendly and talented group of 65+ people who enjoy learning from each other’s unique perspectives. You’ll be an important part of the greater whole - able to drive initiatives and steer your own development. Visa mindre

In a world where product size labels are unreliable, Volumental is the footwear industry's leading FitTech™ company. Our FitTech uses 3D scans and a one-of-a-kind, AI-powered recommendation engine to match everyone with the shoes that fit them best.

With top brand and retail partners worldwide, including New Balance, Bauer, The Athlete's Foot, Ecco, and XXL, our footprint spans 2500+ stores across 45 countries and growing!

Working with global enterprise brands rolling out our IoT and SaaS products in over 45 countries presents complex legal challenges. And that’s where you come in: we are looking for an in-house counsel to assist our legal team! On any given day, you will support the business teams in contract processes, be our go-to for all questions for GDPR, be a corporate law wizard, or partner with external counsel when building our plan to enter China. As an in-house counsel at Volumental, you will experience the fast pace of a scaleup with the opportunity to grow your role within the areas where you thrive best.

What you will do:


1. Be a legal advisor to teams at Volumental, including the Sales, Marketing, Operations, Management, and Product teams:

- Draft, review, and negotiate a variety of commercial contracts, including IoT and SaaS customer agreements, services agreements, distributor agreements, confidentiality agreements, data privacy agreements, and consulting agreements.
- Counsel and educate teams on contract terms, negotiation best practices, commercial implications, and legal risks.
- Collaborate in the development and operationalization of policies, templates and workflows to allow business teams to move quickly while addressing key risks in substantive areas.


2. Collaborate in the support of data privacy and other compliance initiatives, including keeping up to date on new and changing laws:

- Help our customer’s privacy teams understand how Volumental handles data and other privacy requirements as part of the sales process.
- Collaborate with our product development teams to ensure our products are built with privacy by design principles.
- Manage and mitigate legal risks by designing and implementing company wide policies.


3. Assist with corporate matters, IP, and strategic initiatives:

- Advise and assist with the legal aspects related to strategic initiatives, including entry into new markets such as China, implementation of new business models, new product areas, and investments into Volumental.
- Assist with option programs and board matters.
- Assist with trademark & patent applications and maintenance.


We are excited about you because...
- You have a genuine business interest. Knowing the law is essential, but knowing the industry and the company is critical to provide relevant, high quality advice. You have an ability to understand the business goal and are able to formulate a legal plan to achieve the goal.
- You are a thorough, diligent, educational, and service-oriented person with an ability to provide practical advice to non-legal team members on a variety of legal and business issues.
- You have highly effective interpersonal skills to distill complicated legal issues into plain English with an understanding that more is not always better.
- You have a strong sense of purpose, ambition, and a proactive approach to your work. While you will have the support of our Chief Legal Officer and other management stakeholders, you will be expected to be a “self-starter”, proactively driving forward matters with an appropriate level of autonomy.
- You appreciate having several contact points including in sales, marketing, people & culture, and development teams, seeing yourself as a natural part of the organization.
- You thrive in a fast-paced and ever-changing environment and are a team player with a “no task is too small” attitude.
- You have a degree in law from Sweden, U.S, Europe, or otherwise a common law jurisdiction and 2+ years of relevant experience.
- Experience advising on commercial, privacy, and/or technology issues in a B2B context is preferred.


Bonus!
Don’t let these stop you from applying, but please let us know if they fit you:
- Experience in navigating international firms, projects, and negotiations.
- You don’t need a privacy background to apply for this role, however an interest in learning privacy law is a great starting point. You will have external counsel resources available to help achieve your work goals.


We understand that you might not fulfill all of these criteria, but don't worry - you will have lots of opportunities to learn here!

We encourage a diversity of applicants to apply! We’re a friendly and talented group of 65+ people who enjoy learning from each other’s unique perspectives. You’ll be an important part of the greater whole - able to drive initiatives and steer your own development. Visa mindre

In a world where product size labels are unreliable, Volumental is the footwear industry's leading FitTech™ company. Our FitTech uses 3D scans and a one-of-a-kind, AI-powered recommendation engine to match everyone with the shoes that fit them best.

With top brand and retail partners worldwide, including New Balance, Bauer, The Athlete's Foot, Ecco, and XXL, our footprint spans 2500+ stores across 45 countries and growing!

We are experiencing high growth and are now looking to hire a Marketing and Sales Automation Specialist. As a specialist, you will be responsible for the Sales and Marketing strategy, maintenance, data cleanliness/viability and reporting of lead flow and contact records through our CRM platform: HubSpot.



What will you do?

- Maintain and update data in HubSpot to ensure accurate records of customer information are captured via forms.
- Organize and update customer databases that contain information such as contact details, purchase history, and marketing content awareness.
- Optimize lead flow and lifecycle stages in HubSpot through setting up workflows and sequences.
- Provide assistance to stakeholders in resolving issues by communicating with other departments within the company as needed.
- Provide support for sales activities by creating reports on lead conversion rates.
- Create training materials for new team members.
- Develop reports that track customer activity over time to identify trends in behavior or needs that may indicate opportunities for improvement.
- Assist in the implementation and integration of third-party products / applications on the HubSpot platform.
- Work with IT and HubSpot and other 3rd party vendors to maintain smooth operations and performance of the platform.




We are excited about you because:

- You have 1-2 years of SaaS sales or marketing experience.
- You have proven record of building successful partnerships across departments for an optimized lead recording and lead flow program.
- You have solid problem solving skills, analytical rigor and comfort with using data to prove a hypothesis.
- You are a great communicator, fluent in English and able to educate / assist stakeholders. With a team coming from over 20 countries and customers worldwide, Volumental is located in Sweden but truly provides an international experience to those who join us!


The ideal candidate has a progressive mindset and the urge to push the limits. We're looking for a curious outside-the-box-thinker, with analytical problem-solving skills and a high level of business acumen. We believe that you, just like us, are passionate about working in an entrepreneurial and fast-paced environment and can contribute to success through leading by doing.

You'll be an essential part of the greater whole - able to drive initiatives and steer development while at the same time collaborating with other subject matter experts on our team. We encourage a diversity of candidates to apply! Visa mindre

In a world where product size labels are unreliable, Volumental is the footwear industry's leading FitTech™ company. Our FitTech uses 3D scans and a one-of-a-kind, AI-powered recommendation engine to match everyone with the shoes that fit them best.

With top brand and retail partners worldwide, including New Balance, Bauer, The Athlete's Foot, Ecco, and XXL, our footprint spans 2500+ stores across 45 countries and growing!

And that’s where you come in: we are on the lookout for an experienced Sales Developer Representative (SDR)! The ideal person will connect with leads by tweaking messaging based on the audience, and that’s why they understand what keywords create interest, are structured and organized, and ace outbound efforts. We want you to feel confident in communicating with C-level executives within the footwear industry, and grow our pipeline one footwear brand at a time - such a fun challenge, right?


Your responsibilities will include:

- Working as part of the Sales team, helping us segment and move leads through the sales funnel. Together with colleagues, you will ensure that all our lead generation playbook is refined and our Sales department tools and support functions are operating effectively.
- Being the first point of contact for our customers plays an important role in ensuring that we create conversations with leads and make the best of each presented opportunity.
- Researching, asking questions, and adapting messaging to ensure that we reach the right customers in the right way. As we work with different cultures and organizations, this means adapting and testing new approaches and having a ton of grit (and fun)!
- Failing, learning, repeating. Our deals usually involve many departments within a company, from retail operations and e-commerce to marketing and R&D. To succeed, you need to be the type of person who is not afraid to analyze previous experiences and quickly implement new learnings.
- Analyzing, identifying, and building rapport with key stakeholders within organizations to help the Account Executive team generate pipeline and new qualified business opportunities.
- All the other things! One day prospecting, and the next, you will collaborate and drive cross-industry strategies with the broader team or ensure the CRM is updated, among other things. We are growing, and as we scale, we offer you an opportunity to thrive in a fast-paced and very collaborative environment.






We are excited about you because...
- You have a Bachelor’s degree or at least 3 years of relevant work experience.
- You have 1-2 years of sales experience as an SDR with a proven track record of achieving sales quota.
- You thrive in a scale-up environment and want to take ownership of your personal growth. You’re excited about being part of a growing organization with a collaborative mindset, where your contribution is crucial to the entire team's success.
- You are driven, analytical, organized, and you see the big picture and sweat the small details.
- You are a hunter more than a farmer. You have tenacity. You are motivated by a challenge and don’t give up.
- You are fluent in English - we have colleagues from over 20 countries and customers worldwide. It's truly an international environment! Swedish is considered a plus.
- You are an excellent communicator. You balance the tango between being professional and friendly and can efficiently use e-mails, phones, and social media to find new ways to get in touch.




Bonus!
Don’t let these stop you from applying, but please let us know if they fit you:

- Experience working with B2B SaaS sales

- Experience working within B2B retail sales.



You'll be an essential part of the greater whole - able to drive initiatives and steer development while at the same time collaborating with other subject matter experts on our team. We encourage a diversity of candidates to apply! Visa mindre

In a world where product size labels are unreliable, Volumental is the footwear industry's leading FitTech™ company, using 3D scans and a one-of-a-kind, AI-powered recommendation engine to match everyone with the shoes that fit them best.

With top brand and retail partners across the world including New Balance, Bauer, The Athlete's Foot, Ecco and XXL, our footprint spans 2500+ stores across 45 countries, and growing!

We live in a time in which there is constant change around us. Across all industries, there is movement towards progress and advancement, for better or for worse. Here at Volumental, we sincerely believe in a brighter future, and we want to build technology that makes our world a better place. We make technology that helps people, and currently, we provide a 3D scanning solution that serves both shoe-shoppers and footwear brands like New Balance, Bauer, and ECCO. We know that technology is and will forever be advancing, and we want to be a part of driving it for a better future.

That's why we want to make sure that our solutions are adopted and utilized in excellent ways. And that's where our Key Account Managers come in!



What will you do?

You will be the main point of contact for our key customers based in Europe. In your role you will develop the Volumental-Customer relationship to ensure our solution is implemented and utilized successfully. Working with your customer success, operations and data insights teams, you will guide organization wide understanding and adoption across different business units creating a true omnichannel experience with our accounts. Through this you will manage product specific requests with a focus on the customer’s growth potential and strategic priorities.

Be a trusted adviser and drive customer and internal strategic alignment with Joint Business Plans. By connecting a wide number of account's stakeholders, keeping track of relevant industry news and understanding the impact of our solution on the trends driving the industry forward, you will help our customers continuously innovate their customer experiences and product offerings.

Together with Customer Success, you will internally represent our customers with stakeholders in Product, Marketing and all other teams. As the tech and product teams share their priorities and timelines you will ensure that they align with customer expectations and that we are forthcoming with any expectation mismatches.

Grow our customers through upselling our existing and new products. Proactively identify growth opportunities and show how our new products will contribute to the targets set by our customers.

Meet face to face with key customers for annual or semi-annual strategic reviews at their HQ with all the relevant stakeholders. Your customers will be based around Europe so you’ll have the opportunity to travel.

Drive our growth in Europe with new customers as a part of the Europe commercial team. You will work closely with your colleagues in new sales/BD, customer success and lead generation to reach your joint Revenue goals for the region.

We are excited about you because:

You are a collaborative team member with low prestige, willing to jump in where needed.

You have worked with B2B sales and/or project management, you are skilled at running projects with many stakeholders and are passionate about driving commercial growth for the benefit of customers, end users and Volumental.

You are driven, analytical, curious and organized - able to see the big picture and sweat the small details. You enjoy creative problem solving and analyzing what can be improved in our customer interactions to ensure we do better moving forward.

You understand e-commerce, its relationship with physical retail and the opportunities for innovation in the footwear industry - as you guide our customers through the journey of adopting new technologies to improve their customer experience you will need to understand their pain points and growth opportunities in depth.

You are easy to talk to, and are an effective listener. This role will require cross-cultural communication with stakeholders throughout large organizations, a key skill for this role is the ability to listen to stakeholders and understand their needs, goals, and underlying motivations

You are willing to travel. We work with customers around the world and this role will require regular travel to attend customer meetings, fairs and conferences.

You are comfortable working in English (other languages a plus)

By joining Volumental, you'll be an essential part of the greater whole - able to drive initiatives and steer development while at the same time collaborating with other subject matter experts on our team. We encourage a diversity of candidates to apply! Visa mindre

In a world where product size labels are unreliable, Volumental is the footwear industry's leading FitTech™ company, using 3D scans and a one-of-a-kind, AI-powered recommendation engine to match everyone with the shoes that fit them best.

With top brand and retail partners across the world including New Balance, Bauer, The Athlete's Foot, Ecco and XXL, our footprint spans 2500+ stores across 45 countries, and growing!

We live in a time in which there is constant change around us. Across all industries, there is movement towards progress and advancement, for better or for worse. Here at Volumental, we sincerely believe in a brighter future, and we want to build technology that makes our world a better place. We make technology that helps people, and currently, we provide a 3D scanning solution that serves both shoe-shoppers and footwear brands like New Balance, Bauer, and ECCO. We know that technology is and will forever be advancing, and we want to be a part of driving it for a better future.

We are here to help people. And thus, we value our customers and the people who use our products greatly. Like a great parent, mentor, and inspiring friend: we are not here to just make customers happy, we are here to make them successful. When our customers use our products - we want them to truly gain value from our tech, solutions, and products. We want to help them do their best.

To be true to our values and goals of growth, we are growing our Customer Success Team and are looking to hire a Customer Success Manager.



As a CS team member, you will get to interact with different kinds of people across the footwear industry in a B2B environment - from HQ leaders to in-store, store associates and managers. You will also be able to work across functions internally and collaborate in a diverse team. This is a customer facing role, and we are looking for you - you passionate, and hardworking, people-person - you.

A Volumental Customer Success Manager is responsible for setting customers up for success through great: onboarding, training & education, performance monitoring, reporting, operational support, and collaboration with both internal and external stakeholders. CSMs ensure that both the internal Volumental team and our customers’ stakeholders have the insights, resources, and guidance needed to ensure optimal usage of our products; often utilizing different tools and systems to execute ad-hoc projects and tasks to support both internal and external teams. This is a dynamic role in which you may wear many hats. Ultimately, a CSM at Volumental promotes optimal product usage, retention, loyalty, and success through various activities.

What will you do?

- Onboarding Customers (from various levels of their organization)
We believe in doing it right from the beginning. You will meet multiple stakeholders from customer organizations and onboard them by ensuring they are best equipped with all the insights, training, and resources needed for a successful roll-out. You will ensure that our customers go through a standard onboarding process, which allows them to learn how to use and integrate our products smoothly. This could mean organizing product demos, sending a series of emails including tutorials, ‘how to’s’, setting up their accounts, and providing them an excellent experience when interacting with us at Volumental.

- Monitoring / Expanding
You’ll get to learn and play with data to understand customers’ performance and success, at an organizational level and down to the individual store level. Monitoring our customer health and performance metrics, you will provide insights, tips, and best practices, to customers to ensure that they get the most out of our products. Our aim is to help grow our customers for both theirs and our success. It’s a “win-win-win” situation here, ask us to explain later.

- Representing Volumental

You will be the primary point of contact during the onboarding process for training and roll out, and also the piloting process. We want to provide the best experience for our customers to ensure that they are set up for success. Whether it be an email, phone call, video call, f2f meeting, anything… you will be our customer-facing representative. Rep us well!

- Be Our Internal, Cross-functional Champion

By understanding our customers, their needs, wants, desires, and experiences to the core, you will be the voice of the customer and help provide insights to our internal teams such as: product, marketing, key accounts, and sales. CS work is often collaborative in nature - you work with team members across departments to execute initiatives and projects. We believe we’re stronger together.

- Strategic CS Growth & Up-Selling
You will understand them, you will know them.
We’re not sales people on the Customer Success team, and we’re definitely not the “typical sales people” you might have heard stories about. Being on the CS team, you will know the customer inside-out and the absolute best. You will know their experiences, their needs, desires, and even their business. And thus, who can better advise them on what and how our other products can help them achieve their goals? It’s you!

We’re here to help people be successful, and have a good time. So no we’re not “sales” people, but yes, we do have the opportunity to help the Sales team with their efforts.

Who we're looking for (does this resonate with and describe you?):



- Strong Active Listener - you really listen to and understand what people are saying and are able to re-communicate their message back to them. You like to take notes.
- Natural and intuitive communicator - you love to interact with people from all backgrounds, and can clearly communicate complex concepts in a simple way.
- Professional AND Personable - you balance the tango between being professional and friendly, and you want to master this dance.
- Passionate and Positive - we are all about good energy. We can train you on what you don’t know, but what we can’t train - is your natural energy.
- Humble and a Team Player - you’re a collaborative team member with low prestige, willing to jump in and help.
- Adaptable and Open-Minded- you understand that life throws hurdles and obstacles our way, and you see them as opportunities to learn and grow, and challenges to overcome. You’re not afraid to get into the trenches of admin, or enter high stakes meetings with stakeholders.
- High Integrity - you’re honest, accountable, dependable, an... Visa mindre

In a world where product size labels are unreliable, Volumental is the footwear industry's leading FitTech™ company, using 3D scans and a one-of-a-kind, AI-powered recommendation engine to match everyone with the shoes that fit them best.

With top brand and retail partners across the world including New Balance, Bauer, The Athlete's Foot, Ecco and XXL, our footprint spans 2500+ stores across 45 countries, and growing!

These are exciting times at Volumental and we are looking for mobile app developers to join us in crafting our new Augmented Reality (AR) experience, powered by Artificial Intelligence (AI) and Computer Vision.

We’re happy to discuss the role with you and the project in person. Please feel free to reach out to us. We encourage curiosity!


What will you do?

You will work on our iPad progressive web app. This app supports footwear stores, staff, and shoppers. It uses a combination of 3D foot scans, retail purchase data, and AI to produce the best shoe fit recommendations.

You’ll also create the UI for tools that let us and our customers understand what goes on at any moment in thousands of shoe stores worldwide.

Furthermore, we’re always working to innovate and come up with new tools to enhance the customer experience. In this creative process, you will play an important part!

We are excited about you because:

- You have worked professionally with front-end web development in large-scale projects.
- You are interested in 3D and visualization frameworks like: Three.js, WebGL.
- You have experience with React and TypeScript.
- You have an eye for design and the details that make an app beautiful and intuitive.
- You are a self-motivated and collaborative team member.
- You are excited to learn new things and to solve challenging problems.
- You are keen to work in a caring scale-up environment.


Bonus - Not required but nice to have, absolutely let us know if you have experience with any of the following:

- You have an understanding of backend technologies like Go and Python.

- Have experience with other JavaScript frameworks like Angular, Vue.js and Svelte.
- Have experience taking a leading position in a team - for example, as a team lead or scrum master.
- Have a degree in computer science or similar.


What we can offer you:

- A tech stack built in-house with little legacy code
- Freedom to grow in different directions
- Flexible work from home policy
- Opportunity to work with a great team of 20+ nationalities in our English speaking office
- Generous annual vacation and parental leave (for both men and women) following Swedish national standards
- Dog-friendly office
- Relocation support to Stockholm. Visa mindre

In a world where product size labels are wildly unreliable, Volumental is the footwear industry's leading FitTech™ company, using 3D scans and a one-of-a-kind, AI-powered recommendation engine to match everyone with the shoes that fit them best. With top brand and retail partners globally, including New Balance, Bauer, The Athlete's Foot, Ecco, and XXL, our footprint spans 2500+ stores across 45 countries and is growing!

And that’s where you come in! We are looking for an experienced Accountant to join us, who will help us continue enabling data-driven decision-making, providing financial transparency and strategic input at Volumental.

What will you do?
- Own accounts receivable. Be in charge of the billing process, setting up new customers in the billing platform, adding and maintaining active subscriptions, creating billing runs and sending out invoices, as well as other tasks related to accounts receivable.

- Track that money is flowing in by monitoring accounts receivable, sending invoice reminders, creating reports - all in all ensuring that we are getting paid for the amazing value we are delivering to our customers around the world!

- Support management with internal expenses and claims by ensuring completeness and accuracy of these processes.

- Volumental has a strong recurring revenue, so you will be responsible for ensuring the completeness and accuracy of our software licenses.

- Support management with the Capitalisation of R&D and the annual audit.

- You will team up with our in house senior accountant to create policies, routines, and experiment on different possibilities that support our team as it grows, aiming for efficient and scalable solutions.

- All the other things! One week you may be presenting financial metrics in a meeting and the next you might be finding out how to improve a current policy. We’re growing, but we are still a scaleup and you need to thrive in an intense and very collaborative environment.


We are excited about you because...
- You have at least 2 years of experience working in a similar position with focus on accounts receivable. You feel comfortable with following some procedures the company might adopt, but you would also love to suggest and lead changes.

- You are organized and communicative, able to collaborate with multiple stakeholders while keeping track of administrative tasks happening at the same time.

- You are precise and analytical, able to see the big picture and sweat the small details. You enjoy getting things done while also focusing on accuracy.

- You are comfortable working in English and Swedish. Our customers are located all over the world and our team consists of many nationalities. This is part of what makes Volumental a great place to work!


Bonus!
Don’t let this stop you from applying, but please let us know if it fits you:


- Experience working with VAT taxes

- Experience working in a SaaS company

- Interest and/or experience in the Tech industry.


The Finance team is still being formed, so you will have an amazing chance to influence the future of the team in the company. We encourage a diversity of applicants to apply!

COVID-19 Notice
Our recruitment process normally includes at least one opportunity for a face to face meeting. Should you want to meet in person at the final stages of recruitment, we take all necessary precautions to ensure everyone’s safety. Visa mindre

Volumental’s vision is to shape a future free from sizes, where every body fits. As Volumental’s CCO, you will be instrumental in shaping and executing our commercial strategy to realize this vision.

Joining Volumental now is joining at an inflection point of expansion, being in 46 countries, 3000+ locations, new product launches and millions of people scanned with an amazing set of customers and leads. It’s now time to scale up and build v2.0 of our Sales team as we bring FitTech to mobile and to e-commerce world over.

As a CCO, you will shape our company strategy and roadmap and report to the Chief Executive Officer, bringing experience in enterprise SaaS Sales to the management team and the company as a whole. You will also develop and execute plans for growth and promote a strong and customer-centric Sales culture within Volumental.

As a leader of our Sales organization, you are expected to foster a culture of collaboration and teamwork, both within the Sales, Marketing and Product Development teams, jointly furthering our common goals according to Volumental’s strategic pillars.

Your responsibilities will include:

- Setting and driving Volumental's commercial strategy to ensure we reach our growth goals.
- Developing Sales strategies for closing enterprise SaaS deals and a post-sales process focused on on highlighting and promoting customer value.
- Setting and testing a revenue operations strategy. Ensuring that we have the tools and processes needed to achieve predictable revenue growth.
- Building and maintaining a global salesforce. Setting and tracking a competitive Sales compensation and performance management strategy.
- Coaching and supporting your team on key deals and in their professional development, both for individual contributors and team leads.
- Owning and updating the Sales forecast and reporting on progress towards the leadership team, the board and relevant internal stakeholders.


We are excited about you because...
- You have experience with global enterprise SaaS Sales and account management, having negotiated and closed deals with >$500K in ARR.

- You have led diverse commercial teams, including in Sales ops/revenue ops and Customer Success.

- You have been part of scale-up growth journeys and are not afraid of making decisions in a high-change environment. You have a growth mindset and are always looking for ways to improve our processes, aiming on closing more deals faster and driving retention and growth with existing customers.

- You understand how to position and sell SaaS products with usage-based business models.

- You are passionate about understanding the full customer lifecycle and are interested in maximizing customer value from early pilots to mature business relationships.

- You have managed high-performing teams and enjoy coaching and developing your team. You are a low-prestige team player but not afraid to make tough decisions.

- You are an engaging communicator both verbally and in writing.

- You are fluent in English. With teammates from over 20 countries, it's a true international environment!


Bonus!
Don’t let this stop you from applying, but please let us know if it fits you:

- You have experience selling disruptive tech solutions that your target customers don’t know they need.

This is a full-time position based at our Stockholm headquarters, reporting to the CEO. We encourage a diversity of applicants to apply!

COVID-19 Notice
Our recruitment process normally includes at least one opportunity for a face to face meeting. Should you want to meet in person at the final stages of recruitment, we take all necessary precautions to ensure everyone’s safety. Visa mindre

In a world where product size labels are wildly unreliable, Volumental is the footwear industry's leading FitTech™ company, using 3D scans and a one-of-a-kind, AI-powered recommendation engine to match everyone with the shoes that fit them best.

With top brand and retail partners across the world including New Balance, Bauer, The Athlete's Foot, Ecco and XXL, our footprint spans 2500+ stores across 45 countries, and growing!


We live in a time in which there is constant change around us. Here at Volumental, we sincerely believe in a brighter future, and we want to build technology that makes our world a better place. We make technology that helps people, and currently, we provide a 3D scanning solution that serves both shoe shoppers and footwear brands. We know that technology is and will forever be advancing, and we want to be a part of driving it for a better future.

We are here to help people find the perfect fit. And thus, we value our customers and the people who use our products greatly. Like a great parent, mentor, and inspiring friend: we are not here to just make customers happy, we are here to make them successful. When our customers use our products - we want them to truly gain value from our tech, solutions, and products. We want to help them do their best.

The Role

As an Account Executive you will be a key player in Volumental’s growth. We have high ambitions to accelerate our growth and are now looking for an experienced Account Executive to attract and close customers to our retail hardware and SaaS solutions. You will be responsible for targeting and closing footwear retailers and brands from across the globe. You will also be working closely with technical specialists to receive support during the sales process and with Customer Success Managers on guiding leads through pilots and rollouts. The New Sales team is an instrumental part of Volumental’s success, and this role requires that you have a can-do attitude with exceptional communication skills!


What will you do?

- Run deal processes. Take qualified leads to the finish line by navigating multiple stakeholders from initial pitch through KPI-defined pilots and large-scale global rollouts. You are the project manager who can identify people’s pains before they know them and show them how we will help grow their business.
- Travel around the world with the Volumental solution. This role will require global travel to meet with executives from brands and retailers in all corners of the world. You will also attend fairs and perfect your 30-second pitch. If you aren’t already you will become a world-class communicator!
- Fail, learn, repeat. Our deals usually involve many departments within a company, from retail operations and e-commerce to marketing and R&D. To succeed you need to be the type of person who analyzes your experiences and implements learnings fast.
- All the other things! One week you may be traveling around the world meeting with senior executives, and the next you will be prospecting, and iterating on new products with our product teams. We’re growing and are in a scale-up phase, and you need to thrive in an intense and collaborative environment.


We are excited about you because...
- You thrive in a scaleup environment and want to take ownership of your personal growth. You’re excited about being part of a growing organization where your contribution is crucial to the entire team’s success.
- You are a collaborative team member with low prestige, willing to jump in where needed.
- You are driven, analytical and organized - able to see the big picture and sweat the small details.
- You are adaptable and open-minded and see obstacles and hurdles as opportunities to learn and grow, and challenges to overcome.
- You have experience working with B2B sales and/or project management and are ready to take on $500K+ deal sizes for a globally scalable product.
- You are willing to travel. We work with customers around the world and this role will require regular travel to attend customer meetings, fairs and conferences.
- You are fluent in English. With teammates from over 20 countries, it's a true international environment!


Bonus!
Don’t let these stop you from applying, but please let us know if they fit you:

- Experience working with sales of SaaS solutions
- Experience selling to footwear retailers or brands
- Experience working with e-commerce platforms.


This is a full-time position based at our Stockholm headquarters, reporting to the Head of Sales at Volumental. We encourage a diversity of applicants to apply!

COVID-19 Notice

Our recruitment process normally includes at least one opportunity for a face to face meeting, and this is once again an option as restrictions in Stockholm have been dropped. Should you want to meet in person at the final stages of recruitment, we take all necessary precautions to ensure everyone’s safety. Visa mindre

In a world where product size labels are wildly unreliable, Volumental is the footwear industry's leading FitTech™ company, using 3D scans and a one-of-a-kind, AI-powered recommendation engine to match everyone with the shoes that fit them best.

With top brand and retail partners across the world including New Balance, Bauer, The Athlete's Foot, Ecco and XXL, our footprint spans 2500+ stores across 45 countries, and growing!

Now we're looking for you, a driven and motivated product marketer, to help us realize our mission of leveraging technology to bring footwear fit into the 21st century, both in-store and online!

What will you do?
Drive website architecture and performance, including SEO and SEM strategy
With a data driven mindset, collaborate with product marketing and creative team in optimizing the Volumental website funnel to convert. From the look and feel of how we present ourselves to the user journey. We want you to track how our website visitors interact with our pages and provide insights on how to build those followers into part of the Volumental community.

Plan, execute and measure our digital marketing efforts
Drive the impact of our marketing activities such as social media ads, SEO and marketing campaigns. Continuously educate internally about the Volumental marketing funnel and how customers move over different touch points. Set budget and scope for digital marketing initiatives.

Use data and proven behaviors to understand the needs our different audiences
Help with analyzing and optimizing the upper part of the sales funnel to ensure we are focusing our lead generation efforts in the most efficient and relevant manner.

All the other things! One day you may represent Volumental at a tradeshow and the next you could be working with a copywriter on a content piece. We’re growing, but we are still a scaleup and you need to thrive in an intense and hands-on environment.

We are excited about you because:
You have at minimum 2-3 years experience as a digital marketer
You like structure and are comfortable project managing various stakeholders
You are an analytical thinker with excellent skills in Google Analytics, Google Ads, SEO and SEM
You are a confident communicator, fluently conversing with technical, creative and business colleagues alike
You are a fast learner with an experimental mindset. We test, evaluate, and iterate to find what works and what doesn’t.
You are fluent in English. With teammates from over 20 countries and customers across the world, it's a true international environment.


Bonus - Don’t let these stop you from applying, but if they fit you, please let us know!
Experience from working in a B2B SaaS environment
Knowledge of web and digital frameworks, such as HTML.


This is a full-time position based at our Stockholm headquarters.

We encourage a diversity of applicants to apply! We’re a friendly and talented group of 50+ who enjoy learning from each other’s unique perspectives. You’ll be an important part of the greater whole - able to drive initiatives and steer your own development, while at the same time collaborating with other specialties in the team.



COVID-19 Notice:

Our recruitment process normally includes at least one opportunity for a face to face meeting, but in these times we have moved to virtual hiring and onboarding processes to respect social distancing. Should a candidate prefer to meet in person at the final stages of recruitment, we take all necessary precautions to ensure everyone’s safety.

Our entire company has been to a large degree working remotely during this period, and we are confident about maintaining a creative and efficient environment while away from the office! However, as we do hope to return to the office eventually, you will need to relocate to Stockholm for this role. Visa mindre

In a world where product size labels are wildly unreliable, Volumental is the footwear industry's leading FitTech™ company, using 3D scans and a one-of-a-kind, AI-powered recommendation engine to match everyone with the shoes that fit them best.

With top brand and retail partners across the world including New Balance, Bauer, The Athlete's Foot, Ecco and XXL, our footprint spans 2500+ stores across 45 countries, and growing!



And that’s where you come in! With a team in Stockholm, currently composed of 50+ people, we are now looking for a Product Marketing Manager, a person that will get the thrilling opportunity to commercially package and launch products that will change the way people shop online. You will be an expert on how to commercialize Volumental's SaaS products and work closely with the team. You will also be part of the team that drives product marketing in a B2B setting, so preferably you have some expertise within retail and e-commerce as well.

What will you do?

Drive the business model and go-to-market strategy (onboarding process, sales enablement, content, experiments/campaigns) for our SaaS products, working closely with the CMO, CRO and product owners.
Build appropriate product feature positioning and messaging. Craft clear, refined key messages and value propositions per audience and product to ensure the marketing team communicates in consistent and compelling ways across channels.
Be the internal expert on the market and buyers. Unearth insights on market opportunities, synthesize feedback from customers and collect buyer needs to define and influence the way forward.
Provide the Sales and Marketing teams with the tools and knowledge they need to succeed. Structure the development of case studies, buyer profiles, talking points, product pricing, etc. Work with the creative teams to craft sales material and marketing collateral.
Support the commercial teams with your analytical skills encouraging data driven decision making, but also understanding that executing at speed also means making decisions even without all data at hand.


We are excited about you because:
You have at minimum 2-3 years experience as a product marketer in a B2B SaaS environment
You are a confident communicator, fluently conversing with technical, creative and business colleagues alike
You are a fast learner with an experimental mindset. We test, evaluate, and iterate to find what works and what doesn’t
You are fluent in English. With teammates from over 20 countries and customers across the world, it's a true international environment.


To thrive in this role you already have a proven track record from a SaaS environment, working with B2B customers. You’ll be an important part of the greater whole - able to drive initiatives and steer your own development, while at the same time collaborating with other specialties in the team.

Sounds like fun? Apply below or tell your friends!



COVID-19 Notice:

Our recruitment process normally includes at least one opportunity for a face to face meeting, but in these times we have moved to virtual hiring and onboarding processes to respect social distancing. Should a candidate prefer to meet in person at the final stages of recruitment, we take all necessary precautions to ensure everyone’s safety.

Our entire company has been to a large degree working remotely during this period, and we are confident about maintaining a creative and efficient environment while away from the office! However, as we do hope to return to the office eventually, you will need to relocate to Stockholm for this role. Visa mindre

Volumental is a tech company helping millions of shoppers around the world find perfect fitting footwear. In less than five seconds, our 3D scanner and AI-powered recommendations guide shoe shoppers to find the right pair - every time. With customers across the world including New Balance, Bauer, Ecco and XXL, we are on a mission to help 500 million shoe shoppers find perfect fitting footwear by 2025 both in-store and online.

We are looking for an Engineering Manager to lead a group of highly skilled and friendly developers within front-end, mobile app and edge development. Your task will be to help people around you grow, and to foster a culture of collaboration, inclusion and craftsmanship. You will also collaborate with other people in the company to help us all work towards the same goals. Your days will include both leading and supporting others as well as getting your own hands dirty and helping out by writing code yourself.

We want to work with you because you:

- Care about those around you and want to see people grow
- Share what you know with others and are humble to learn new things
- Demonstrate transparency and honesty, without a need for prestige
- Enjoy working in a caring scale-up environment


We expect you to:

- Have worked as a software engineer yourself
- Explain what makes you an appreciated collaborator
- Tell us why others consider you a good leader
- Recognise what makes a safe and encouraging work environment


Bonus - Don’t let these stop you from applying, but if they fit you, please let us know!

- Know parts of the tech stack we are working with today, for example:
- Know your way around TypeScript and React
- Have found use in Python
- Can explain how a modern mobile app is developed


- Have worked as an Engineering Manager or in a similar role before


What we can offer you:

- A tech stack built in-house with little legacy code
- Freedom to grow in different directions
- Flexible work from home policy
- Opportunity to work with a great team of 20+ nationalities in our English speaking office
- Generous annual vacation and parental leave (for both men and women) following Swedish national standards
- Dog-friendly office
- Relocation support to Stockholm




COVID-19 Notice:

Our recruitment process normally includes at least one opportunity for a face to face meeting, but in these times we have moved to virtual hiring and onboarding processes to respect social distancing. Should a candidate prefer to meet in person at the final stages of recruitment, we take all necessary precautions to ensure everyone’s safety.

Our entire company has been to a large degree working remotely during this period, and we are confident about maintaining a creative and efficient environment while away from the office! However, as we do hope to return to the office eventually, you will need to relocate to Stockholm for this role. Visa mindre

Volumental is a tech company helping millions of shoppers around the world find perfect fitting footwear. In less than five seconds, our 3D scanner and AI-powered recommendations guide shoe shoppers to find the right pair - every time. With customers across the world including New Balance, Bauer, Ecco and XXL, we are on a mission to help 500 million shoe shoppers find perfect fitting footwear by 2025 both in-store and online.

These are exciting times at Volumental and we are looking for mobile app developers to join us in crafting our new Augmented Reality (AR) experience, powered by Artificial Intelligence (AI) and Computer Vision.

We’re happy to tell you more and discuss the role and the project in person, so feel free to reach out to us. We encourage curiosity!

What will you do?

- Developing our Swift app - which is an Augmented Reality experience, powered by Artificial Intelligence and Computer Vision - that integrates with C++ on the phone and REST backends.
- Working in a supportive and friendly team consisting of passionate people in visual design and PhDs in Artificial Intelligence.
- Bringing your iOS development insights and knowledge to our team.
- Maintaining and updating a Continuous Integration/Delivery pipeline.
- Be ambitious and creative. At Volumental we strive to find the best solution to problems that haven’t been solved before. We are a small team hailing from Stockholm and this is one of the reasons why we became the leader in this category so far.


We are excited about you because:

- You have experience developing and maintaining production iOS apps in Swift.
- You have an eye for design and the details that make an app beautiful and intuitive.
- You are a self-motivated and collaborative team member.
- You are open to teaching others and learning new things.
- You are excited by solving challenging problems.
- And you are keen to work in a caring scale-up environment


Bonus - Don’t let these stop you from applying, but if they fit you, please let us know!

- 3+ years of developing and maintaining production iOS apps.
- 1+ year of Swift experience.
- 3D graphics, VR, AR
- Reactive programming
- ObjectiveC
- REST
- MVVM
- Fullstack interest
- AI, Computer Vision, Image Processing


What we can offer you:

- A tech stack built in-house with little legacy code
- Freedom to grow in different directions
- Flexible work from home policy
- Opportunity to work with a great team of 20+ nationalities in our English speaking office
- Generous annual vacation and parental leave (for both men and women) following Swedish national standards
- Dog-friendly office
- Relocation support to Stockholm




COVID-19 Notice:

Our recruitment process normally includes at least one opportunity for a face to face meeting, but in these times we have moved to virtual hiring and onboarding processes to respect social distancing. Should a candidate prefer to meet in person at the final stages of recruitment, we take all necessary precautions to ensure everyone’s safety.

Our entire company has been to a large degree working remotely during this period, and we are confident about maintaining a creative and efficient environment while away from the office! However, as we do hope to return to the office eventually, you will need to relocate to Stockholm for this role. Visa mindre

Whether a customer is scanning their feet in a store in Japan or trying to find a pair of great fitting running shoes online; it’s done via the Volumental cloud. The cloud collects scan data, delivers 3D representations of your feet straight in your mailbox, and recommends footwear based on millions of scans and purchases. We need your help perfecting it.

As a SRE at Volumental, you will own the operational problem space at Volumental. You will work closely together with our product engineers to scale and create a resilient infrastructure to keep up with the continued growth of both services and traffic (we have so far scanned 10 million pairs of feet). You will write and keep best practices and policies updated, while spreading the knowledge to engineers and building tools to automate operations. Your goal is to allow product teams to take full ownership of their infrastructure and software, while at the same time giving them more time to focus on product development.

You will be joining a company with a strong engineering culture and a genuine love for building software. As the first ever SRE at Volumental, you will have great influence over operational decisions and be able to move fast in our small, diverse and experienced team.



We want to work with you because you are:

- A self-motivated and collaborative team member
- Open to teaching others and learning new things
- Excited by solving challenging problems


We expect you to have:

- Experience with Google Cloud and Kubernetes
- Experience with microservice architecture and tooling
- Experience with CI/CD automation tools
- Experience with best practices in software engineering
- Used Infrastructure as code
- Knowledge of high-level programming, in Golang/Python (or in similar language)


Bonus - Don’t let these stop you from applying, but if they fit you, please let us know!

- Terraform & Helm
- Security expertise




What we can offer you:

- A tech stack built in-house with little legacy code
- Freedom to grow in different directions
- Flexible work from home policy
- Opportunity to work with a great team of 20+ nationalities in our English speaking office
- Generous annual vacation and parental leave (for both men and women) following Swedish national standards
- Dog-friendly office
- Relocation support to Stockholm




COVID-19 Notice:

Our recruitment process normally includes at least one opportunity for a face to face meeting, but in these times we have moved to virtual hiring and onboarding processes to respect social distancing. Should a candidate prefer to meet in person at the final stages of recruitment, we take all necessary precautions to ensure everyone’s safety.

Our entire company has been to a large degree working remotely during this period, and we are confident about maintaining a creative and efficient environment while away from the office! However, as we do hope to return to the office eventually, you will need to relocate to Stockholm for this role. Visa mindre

Volumental is a pioneering tech company helping millions of people around the world solve one of the biggest headaches when it comes to choosing footwear: finding the perfect fit. You could say we’re propelling a tired industry into the future - and our technology is proof. Because in less than five seconds, our state-of-the-art 3D scanner and AI-powered Volumental Recommend product can offer customers personalized footwear recommendations that allow shoe shoppers to find the right pair - every time. Our solution is a crucial part of making footwear retail more efficient, personalized, and sustainable. Volumental's technology is currently live in more than 2000 stores across 40 countries, including New Balance, Bauer, Ecco and XXL. We are on a mission to help 500 million shoe shoppers find perfect fitting footwear by 2025, both in-store and online.

Data has a first-class position at Volumental. Therefore, we are currently building a new team dedicated to extracting insights from it and making it useful to every team across the company. And that’s where you come in!

We provide a workplace that empowers people to grow quickly in their roles with freedom and responsibility. At Volumental you’ll be an ambassador for using data in our business teams, and you can’t wait to work with a diverse group of colleagues. We’re a young and supportive company with a friendly and talented team of 50 people, currently comprising over 20 nationalities.



What will you do?

- Be the analytical team member that Sales, Customer Success, and Marketing colleagues can turn to for insights on the effectiveness of our awareness-building and revenue-generating activities. We want your data expertise to help us identify untapped growth opportunities, optimize our processes, and inform our decisions - now and into the future.
Tap into our vast data sources to understand how we provide value to our customers and users, creatively and curiously uncovering new insights and ways to improve our customer experience. We have a huge bank of ideas already, but we want you to bring new ideas to the table because we are huge believers in embracing the fresh perspectives of new colleagues joining us.
Model and forecast revenue and customers based on possible product mixes and customer segments.
Be the guardian that ensures marketing and sales data is clean and complete so other Volumental team members can tap into it effectively.
Passionately contribute to the data-driven Volumental initiative, our cross-functional effort to make our entire organization more data-driven. As a member of our commercial team we would love you to raise the bar on our team’s data knowledge, for example by holding workshops or trainings for the team (don’t worry - we are not expecting you to be an experienced teacher!)





We are excited about you because:

You’re skilled at parsing many types of data in your work, whether performing quantitative database queries, collecting external market data, or incorporating qualitative data and expert opinions to form a holistic view.
You’re simultaneously a detail nerd and strategist, equipped with a unique ability to zoom in and focus on getting the details right and zoom out to see how the pieces impact the big picture.
You’re interested in retail and ecommerce and passionate about how it can be improved.
You’re a natural communicator, keenly aware that how you present your data insights to technical, business or creative colleagues is critical to informing decisions and achieving impact.
You’re a collaborative team member with low prestige, willing to jump in where needed.
You’re curious and open-minded just like everybody else at Volumental, and when somebody suggests a new approach, you’re eager to understand more and test, evaluate and iterate to see if it works.
You have experience with , financial analysis and data visualization.
You’re fluent in English.


Bonus! (Don’t let these stop you from applying, but if they fit you - please let us know!)

You have lived to tell the tale of a rapidly scaling startup
You've spent time in strategy consulting or performance marketing
In the past, you have built and evaluated predictive models
You’ve had experience supporting retail and/or e-commerce analytics and insights
You’ve worked with various analytics tools, including Mixpanel and Google Analytics.


COVID-19 Notice:

Our recruitment process normally includes at least one opportunity for a face to face meeting, but in these times we have moved to virtual hiring and onboarding processes to respect social distancing. Should a candidate prefer to meet in person at the final stages of recruitment, we take all necessary precautions to ensure everyone’s safety.

Our entire company has been to a large degree working remotely during this period, and we are confident about maintaining a creative and efficient environment while away from the office! However, as we do hope to return to the office eventually, you will need to relocate to Stockholm for this role. Visa mindre

Volumental is a tech company helping millions of shoppers around the world find perfect fitting footwear. In less than five seconds, our 3D scanner and AI-powered Fit Engine can offer customers personalized footwear recommendations allowing shoe shoppers to find the right pair - every time. With customers across the world including New Balance, Bauer, Ecco and XXL, we are on a mission to help 500 million shoe shoppers find perfect fitting footwear by 2025 both in-store and online. And that’s where you come in!

We’re on the hunt for a designer with a focus on graphic design! The perfect candidate is someone who is flexible to adapt to a given style while at the same time proposing new directions in executing our brand strategy into marketing material and presentations. If you’re interested in technology and how to make it humane, accessible and attractive to people - then this might be the perfect job for you.

We provide a workplace that empowers people to grow quickly in their roles with freedom and responsibility. At Volumental you'll be an ambassador for how creativity can contribute to making a mark as a company. You will often team up with a copywriter to figure out how to communicate our product in different ways. You will also have the opportunity to improve your collaboration skills while working with a large variety of competences within the company.





What will you do?

Create visual assets for all our marketing channels such as social media, newsletter, blog and webinars.
Create visual material for product pitches, presentations, events and booths
Ideate on marketing campaigns over different channels together with the marketing team
Help out with low-fi video material and simpler photography
Together with product marketing and support, create attractive content such as UI tutorials and manuals to guide users of our product.


We're excited about you because...

You love working with new technologies and how to make them understandable and attractive
You know who you are as a creative professional and you’re a kind and collaborative team member
You can effectively juggle diverse tasks and know when things need more attention and where to put your best efforts
You have the ability to take things that are number heavy, and turn it into something attractive and playful
You like taking initiative and are pro-active in seeking input and information
You understand the difference between working in-house and at an agency
You are not afraid to help out wherever there is a hand needed as we work as a collective in the ever-changing environment of a fast paced company.


Bonus - Don’t let these stop you from applying, but if they fit you, please let us know!

Motion design / Animation

For this role we are looking for someone with 2+ years of experience from either in-house or agency. We kindly ask you to send a portfolio together with your application.



COVID-19 Notice:

Our recruitment process normally includes at least one opportunity for a face to face meeting, but in these times we have moved to virtual hiring and onboarding processes to respect social distancing. Should a candidate prefer to meet in person at the final stages of recruitment, we take all necessary precautions to ensure everyone’s safety.

Our entire company has been to a large degree working remotely during this period, and we are confident about maintaining a creative and efficient environment while away from the office! However, as we do hope to return to the office eventually, you will need to relocate to Stockholm for this role. Visa mindre

Volumental is a tech company helping millions of shoppers around the world find perfect fitting footwear. In less than five seconds, our 3D scanner and AI-powered recommendations guide shoe shoppers to find the right pair - every time. With customers across the world including New Balance, Bauer, Ecco and XXL, we are on a mission to help 500 million shoe shoppers find perfect fitting footwear by 2025 both in-store and online.

To be true to our values and goals of growth, we have decided to build out our Customer Success Team and are looking to hire a Head of Customer Success.



As the Head of Customer Success, you will lead and grow the Customer Success function to ensure that all Volumental customers are set up for success through their onboarding, training and full customer life cycle with Volumental. At Volumental we believe a successful Customer Success experience will lead to sustained great customer usage of all our products and services, high customer satisfaction and ultimately drive revenue growth, for both our customers and for Volumental.

You and your team are the face and voice of Volumental towards our users, as our KAM’s are for HQ contacts. Internally you play an important role in ensuring the voices of our users are heard so that we continuously maintain an exceptionally low churn rate and exceptionally high customer loyalty. As we scale you will own the tools, processes and people-needs it takes to deliver on this promise for all Volumental users and products.



What you will do when you join the CS team:

- Sett and drive the Volumental Customer Success strategy and roadmap including success metrics and key milestones aligned to Volumental’s company goals and strategy
- Have managerial responsibilities for the members of the Customer Success team and the recruitment of additional members of the team
- Ensure that day to day responsibilities of the CS team are carried out efficiently and processes are continuously improved for both the recipients and Volumental team members
- Work together with New Sales and KAMs to meet Volumental’s revenue goals by supporting leads and customers through the sell-in process, pilots and roll-outs as the experts on how to get the most value out of the Volumental solutions
- Act as Product Owner for the Volumental CS dashboard and continuously work to ensure we are using data to achieve our goals scalably and successfully following agile methodologies
- Continuously work in a collaborative cross-team environment to drive Volumental success together with, among others, Key Account Managers, Product Owners, Account Executives, Customer Support and Operations


COVID-19 Notice:

Our recruitment process normally includes at least one opportunity for a face to face meeting, but in these times we have moved to virtual hiring and onboarding processes to respect social distancing. Should a candidate prefer to meet in person at the final stages of recruitment, we take all necessary precautions to ensure everyone’s safety.

Our entire company has been to a large degree working remotely during this period, and we are confident about maintaining a creative and efficient environment while away from the office! However, as we do hope to return to the office eventually, you will need to relocate to Stockholm for this role. Visa mindre

Volumental is a tech company helping millions of shoppers around the world find perfect fitting footwear. In less than five seconds, our 3D scanner and AI-powered Volumental Recommend can offer customers personalized footwear recommendations allowing shoe shoppers to find the right pair - every time. With customers across the world including New Balance, Bauer, Ecco and XXL, we are on a mission to help 500 million shoe shoppers find perfect fitting footwear by 2025 both in-store and online.

With many plans and exciting growth ahead, data has now earned a first-class position at our company. We want conclusions drawn from data to guide our development and decision making - both in our technology and business teams. How well we gain insights and make predictions from our deep and diverse data streams will significantly affect how artfully we can interact with our customers. This in turn will superpower our products and sales processes.

And that’s where you come in!



What will you work on?

A data-driven Customer Success function is key to both our current and future goals at Volumental, our team heavily relies on accurate data to drive usage of our products.

Much of our internal data services have been organized so that they make sense to our products and services - often from a machine-to-machine or developer perspective. In order to make them really useful for a broader range of business-perspective tasks, we want to make the data easily available and make it effortless to analyze and draw conclusions from. We'd like you to create a simple and intuitive dashboard for Customer Success to be used in the business and Insights teams' day-to-day-work.

As a Full Stack Data Engineer you will be part of the AI group but you will work closely with the Customer Success team to ensure that our internal tools and dashboards can offer the insights and analytics to drive increased business. It will require you to gain an understanding of our customers, products and business processes so that you can actively develop ways to improve and support them.



We are excited about you because you:

- Are a self-motivated and collaborative team member who likes to drive projects to completion
- Enjoy teaching others and learning new things
- Get excited about solving challenging problems
- Would like to work in a caring scale-up environment


We expect you to:

- Have experience with building flexible, interactive dashboards (with for example plotly/dash/D3 or some other toolset that allows high flexibility).
- Have strong data visualization skills.
- Have worked professionally with software development for at least 2 years.
- Have experience in databases and ETL jobs.


Bonus - Don’t let the above stop you from applying, but if they fit you, please let us know!

- You have experience in data science.
- You are proficient in Python or Golang.
- You have experience working with Google Cloud Platform.
- You are familiar with SaaS products.
- You have an interest in e-commerce retail and customer success.
- You have a degree in computer science, mathematics or similar.


COVID-19 Notice:

Our recruitment process normally includes at least one opportunity for a face to face meeting, but in these times we have moved to virtual hiring and onboarding processes to respect social distancing. Should a candidate prefer to meet in person at the final stages of recruitment, we take all necessary precautions to ensure everyone’s safety.

Our entire company has been to a large degree working remotely during this period, and we are confident about maintaining a creative and efficient environment while away from the office! However, as we do hope to return to the office eventually, you will need to relocate to Stockholm for this role. Visa mindre

Volumental is a tech company helping millions of shoppers around the world find perfect fitting footwear. In less than five seconds, our 3D scanner and AI-powered recommendations guide shoe shoppers to find the right pair - every time. With customers across the world including New Balance, Bauer, Ecco and XXL, we are on a mission to help 500 million shoe shoppers find perfect fitting footwear by 2025 both in-store and online.

Would you like to join a smaller team where changes can be done quicker and with greater impact? You will be involved in all the necessary steps to create amazing backend functionality. Everything from implementing a data heavy microservice to choosing beautiful icons for buttons in the UIs controlling them. You will be able to influence development decisions that transform product architecture.





What will you do?

Whether a customer is scanning their feet at a store in Japan or trying to find a pair of great fitting jogging footwear online, it’s done through Volumental’s cloud. Cloud collects scan data, delivers 3D representations of your feet to your mailbox, and recommends footwear based on millions of scans and purchases. You will be tasked with improving and extending the functionality of Volumental’s Cloud.

As a backend developer / full-stack on Volumental, you will be part of our Cloud team. You will design and implement new functionality in collaboration with stakeholders from different teams. It can be microservices offering a public API or streamed data processes crunching large amounts of data. You use all available services from our cloud provider to create stable and scalable services, including message brokers, databases, tracing and various hosting solutions. You are able to cross the finish line, from core functionality in a backend service all the way up to an interface; presenting data and interactions with the core functionality.

We want to work with you because you are:

- A self-motivated and collaborative team member
- Open to teaching others and learning new things
- Excited by solving challenging problems
- Keen to work in a caring scale-up environment


We expect you to:

- Have built distributed and scalable backend systems.
- Have experience with cloud platform infrastructure (e.g., AWS, GCP or Azure).
- Love writing code.
- Have worked with Javascript/Typescript and any framework (e.g., Angular, React, Vuejs).


Bonus - Don’t let these stop you from applying, but if they fit you, please let us know!

- You have at least 2 years of professional experience.
- You are proficient in golang or Python.
- You have hosted workloads in Kubernetes.
- You have experience working with Google Cloud Platform.


COVID-19 Notice:

Our recruitment process normally includes at least one opportunity for a face to face meeting, but in these times we have moved to virtual hiring and onboarding processes to respect social distancing. Should a candidate prefer to meet in person at the final stages of recruitment, we take all necessary precautions to ensure everyone’s safety.

Our entire company has been to a large degree working remotely during this period, and we are confident about maintaining a creative and efficient environment while away from the office! However, as we do hope to return to the office eventually, you will need to relocate to Stockholm for this role. Visa mindre

Volumental is a tech company helping millions of shoppers around the world find perfect fitting footwear. In less than five seconds, our 3D scanner and AI-powered Volumental Recommend can offer customers personalized footwear recommendations allowing shoe shoppers to find the right pair - every time. With customers across the world including New Balance, Bauer, Ecco and XXL, we are on a mission to help 500 million shoe shoppers find perfect fitting footwear by 2025 both in-store and online.

Machine learning is core to Volumental's products and services, both in the cloud and on our edge devices. In order to build amazing products we constantly have to solve challenging and exciting problems, from processing images and 3D meshes to analyzing the users’ feet, to considering the fit aspect of purchases to estimate customer preferences. This allows us to help shoe shoppers find perfect fitting footwear and ensure each and every shopping experience is engaging, simple and based on expertise drawn from millions of scans and purchases. And that’s where you come in!

What will you work on?

Delivering our machine-learning based products at scale requires a robust and well implemented system for handling lots of heterogeneous data. The algorithms are in many ways secondary to well modelled and organized data and in order to get it clean and get it in high volumes the data needs to be interfaced with and abstracted at the right level. The scale of data processing also offers exciting challenges as we already now are handling millions of 3D foot scans and purchases in volumes of tens of terabytes and quickly growing.

As a Data Engineer at Volumental, you will be part of our machine learning team and be at the middle of all this data. You will have a key role in designing and implementing the full path data takes, from customers and other sources to the training and deployment of machine learning models and back to the customers through our products. You will implement data cleaning and normalization to connect to seemingly different data points, design and implement data models and API endpoints, and collaborate with stakeholders across disciplines to crystallize how data should be structured and optimized.

We are excited about you because you are:

- A self-motivated and collaborative team member
- Open to teach others and learn new things
- Excited by solving challenging problems
- Keen to work in a caring scale-up environment


We expect you to:

- Be able to understand complex problems with heterogeneous requirements and design a system to solve them.
- Have worked professionally with software development.
- Have solid experience in databases (modelling, querying, tuning, maintenance etc.)


Bonus - Don’t let these stop you from applying, but if they fit you, please let us know!

- You have 5+ years of professional experience.
- You are proficient in golang and/or Python.
- You have experience or interest in data science.
- A good communicator, both verbally and in writing
- You have experience working with Google Cloud Platform and
- You have experience working with ERP systems
- You have a degree in computer science, mathematics or similar.


We encourage a diversity of applicants to apply!



COVID-19 Notice:

Our recruitment process normally includes at least one opportunity for a face to face meeting, but in these times we have moved to virtual hiring and onboarding processes to respect social distancing. Should a candidate prefer to meet in person at the final stages of recruitment, we take all necessary precautions to ensure everyone’s safety.

Our entire company has been to a large degree working remotely during this period, and we are confident about maintaining a creative and efficient environment while away from the office! However, as we do hope to return to the office eventually, you will need to relocate to Stockholm for this role. Visa mindre