Lediga jobb Ifs Sverige AB i Stockholm

Company Description
IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.
At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.


Job Description
Our Customer Success Managers are front-and-center with our customers. You understand their desired outcomes, you drive customer satisfaction and loyalty through a strong relationship and leveraging business outcomes by value realization on the fundamental reason why the solution was purchased. You support their digital journey through modernization and empowering them to achieve more.
Our Customer Success Manager are specialized in Go To Market and delivery activities, taking the customer facing role and ensure customer success through the leadership and effective orchestration of a large virtual team, management of program deliveries and strong senior customer relationships.
Are you up for this challenge?
MORE DETAILS ON THE TASKS AT HAND:
Streamline the interaction between the customer and IFS aligned with a tailored customer journey to leverage a value - added customer experience across all moments that matter
Be the Voice of the customer (VoC) that encompasses the gathering and understanding of all streams of feedback to improve the quality and experience of delivered services and be the internal catalyst of improvements initiatives
Partnering with the core account team or the Lifetime Value team to build and retain strategic customer relationships, across both business and technical functions at the most senior levels of the customer organization.
Profound knowledge of the Global Customer Services Portfolio
Profound knowledge of the Global Customer Services operating processes and procedure
Engaging and strengthening relationships with key customer decision makers / sponsors / influencers to align delivery priorities in support of their strategy
Ownership of and accountability for the end to end delivery plan –driving customer success and operational health, realizing customer business outcomes,
Identify and drive new sales opportunities (up/cross-sell) in cooperation with Life time Value function or the Core Account team.
Serve as the primary contact in the customer success management team in solving complaints and addressing service or product issues
Be the customer advocate, continuously working in their best interest to maximize business outcome and value realization based on the client business and processes understanding supported by product usage and user behaviours data insights
Establish regular cadence with customers to measure progress against the Customer Success Plan (CSP) and to identify new asks and / or wants on behalf of the customer
Be able to develop and provide business reviews with C-level executives, practitioners, and other management with your customers
Reach out to customers, interact with users, and/or conducts focus group meetings to work on solutions and lead into decisions



Qualifications
Ability to lead through influence and trust
Fluency in English (C2 or above) and local language (C2 or above) - verbal and written.
Passion for creating a strong customer satisfaction.
Bachelor’s degree, Master’s degree or equivalent work experience in a relevant field.
Technically literate and familiar with customer engagement technologies, best practices and trends.
Excellent communication and relationship management skills.



These would be great assets to have:
good understanding business process/ customer operations
experience in conducting projects in Agile methodology
experience in IFS Applications or other ERP software.



Additional Information
This position will be based in our office in Gothenburg or Stockholm and is a full-time and permanent role. As a step in our recruitment process, all final candidates will be asked to take a test and to undergo a background check performed by a third-party, to give us an understanding of our future employees.
You will need a permanent work visa or citizenship of the country in which you are applying and will be based.
There is no deadline for applying for this role, however - if you are interested, please apply asap. We aim for you to start during Q1/2023.
We do expect you to submit a motivation letter addressing why you want to join IFS.
Want to know more about IFS? Check out the IFS website.
We are looking for customer success managers with the needed seniority to enable for success in the role.
IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com. Visa mindre

?Company Description
If you want to join an organisation that takes your training and development seriously come and join IFS.
Our 1 year consulting graduate programme kicks off with our consulting fundamentals bootcamp in a European city where all of our European and some of our global graduates come together to learn and network.
At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.
The IFS Early Career program provides you with an opportunity to learn about IFS and real everyday life as a consultant.
You will receive exclusive knowledge of our product IFS Applications, as well as insight into ERP, EAM, FSM, CRM, IoT, and Cloud, and build a valuable network for your future career. Upon completion of the IFS Early Career Program, you will be offered a position in Consulting in our European organization. The Early Career Program usually graduate from the program after 1 year.
Are you ready for the challenge of becoming one of our future consultants? The IFS Early Career Program is your chance to join one of the world’s most modern business software companies and to get a great start in your career. You will be mentored by our very best employees.

Job Description
The Project Manager – Consulting, is responsible for leading, managing and steering IFS projects.
An IFS Project Manager – Consulting is acting on behalf of IFS as a focal point of expertise to ensure the Value Realization to the customer and Revenue Generation to IFS.
Key to this is a firm understanding of Project Management in general and the IFS Methodologies in particular, highlighting the ability to gain trust from both the customer and the IFS teams.
Project Manager - Consulting enjoys the challenge of being the key driver, decision maker, engager and motivator in projects, while consistently having control of both short and long terms revenue realization along with set KPI’s.
Associate Project Manager – Consulting Accountabilities
Participate in the pre-sales handover of the Project. Working with the pre-sales team, Project Manager and the consulting team to identify and understand specific areas of value generation for the customer.
Work with the pre-sales team and the consulting team to identify areas of specific value generation for the customer and ensure the overall timeline is consistent towards agreed scope.
Understand the project resource requirements on all levels of the project to ensure that key areas have the attention and competence needed to successfully implement the agreed scope.
Work under the guidance of the IFS Project Manager in planning and managing specific project activities - Assist the Project Manager in ensuring the IFS consulting team are aware of the key business requirements set out by the customer.
Assist the IFS Project Manager to prepare the initial Project Management Plan based on the relevant contract/SoW, for enhancement and finalization with the Customer PM
Assist the IFS Project Manager to coordinate activities, monitor progress and prepare management reports
Assist the IFS Project Manager in driving the Project Team and Customer team
Assist the IFS Project Manager in ensuring Quality and Value Assurance
Assist in ensure the scope of the delivery contract is according to methodology
Identify areas of risk for the project, ensuring these are recorded and communicated appropriate

Qualifications
We are looking for
Talented and ambitious university graduates who have the potential of becoming our future Consultants
Someone who holds no more than 2 years of full time work experience.
In general, the applicants should have a bachelor's or a master’s degree, preferably in the fields of either Engineering, Information technology/ Finance/Economics/Business.

As a person, you are enterprising, and collaborative. You thrive in working with technology, understand or have an interest in business software, ERP, digitization, EOI, IoT, cloud solutions, or others.
You must be able to communicate in the local language of the country where you are working, in addition to English both written and oral. It is also a prerequisite you live in a country where we have our European Young Professionals Program, that you hold a work permit as well as a residence permit as we are not able to sponsor any VISAS for this program.
We are an equal opportunity employer and value diversity at our company.
You must be prepared to travel if needed. Visa mindre

Company Description
IFS delivers award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.
At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.


Job Description
As HRBP you will join our Human Resources team in the Nordics where we strongly believe that working hard and having fun are two compatible elements.
This role has some specific regular tasks but also has many ad hoc tasks.
In this role, you will be joining the Nordic HR team during an exciting time of transformation.
This is a fantastic opportunity where you will be accountable for delivering a hands-on, operational end-to-end HR service on the full employee lifecycle: from hiring to employee relations, performance management, compensation, and benefits, etc across the Nordics.
You will be providing a complete HR generalist service where you will drive best practices, ensuring that process and documentation are being developed and implemented in the best way possible whilst observing local laws and in line with global policies.
Tasks include but are not limited to:
Manage and support or organizational design with the operations/regional team
Provide coaching, guidance, and support to Management across a range of ER issues, managing any complex cases to mitigate risk to the business
Manages union co-operation and H&S work for all Nordic countries - specially focus on Sweden
Work with the leadership team to define a highly business-focused HR plan, translating the outputs into operational actions
Build effective relationships with the operational management and leadership team, demonstrating the business value that can be added by the HR function
Encourage the integration of HR best practices into working practices and business planning
Coach the operational and leadership team, supporting them in developing their capabilities
Drive employee engagement including championing the engagement survey, and ensuring the feedback is turned into tangible actions at business, regional, and market unit levels
Work closely with management and employees to improve work relationships, build morale and increase productivity and retention
Ensure HR policies, processes, and procedures are implemented to the required standard across the business
Support the learning, training, and development agenda; identifying and acting in areas that need attention and improvement; drive high training standards across all divisions, highlighting the need for new training initiatives, where required also to support the design and delivery of them
Undertake talent and succession planning reviews, ensuring that there is a constant drive to raise the levels of capability across the business
Support the salary and bonus review processes
Work with the wider HR function, sharing best practice and supporting HR initiatives
Analyse trends and metrics with the HR department
Act as a general point of contact for Managers and Employees for all HR related Operational queries Finland (possibly Denmark)
Work closely with the Market Unit Leaders to ensure that optimal structures and headcount are in place at all times
Work in partnership with the operational management teams to identify opportunities and areas of improvement to support improved organisational and people performance in line with business needs
Consistently deliver an accurate and timely response to transactional activity and business issues



Qualifications
Professional / Technical Skills and Experience
Proven track record as an HR Business Partner across the Nordic region
Well suited to work for a company with high growth in a dynamic and entrepreneurial environment
Strong generalist HR skills
Microsoft Office skills

Interpersonal Skills
Strong relationship-building skills
Excellent communication and presentation skills
Ability to execute tasks

Team Orientation
Strong team working skills
Able to work across teams on a range of projects
Desire to contribute to team effectiveness
Able to work on own initiative

Personal Effectiveness
Self-motivated
Innovative and driven to find new ways to work more effectively
Excellent planning and organizing skills with the ability to prioritize
Able to work on under pressure
Strong sense of integrity
High-quality output in all areas
Strong level of attention to detail
Strong customer focus
Strong commercial awareness
Has a flexible hands-on and pragmatic approach
Positive outlook and willingness to find solutions

Fluent in English and Swedish is a must


Additional Information
This role is a fixed term contract for 12 months starting beginning of 2023 but with possibility for extention into a permanent role.
Interviews and selections will be carried out continuously.
As a step in our recruitment process, all final candidates will undergo a DISC assessment to help us understand our future employees, please note that this is not a decision-making tool, & is used to supplement our recruitment process.
We respectfully decline all offers of recruitment and/or advertising assistance.
Sounds exciting?
Then we look forward to receiving your complete application in English language, stating your salary requirements and earliest possible starting date.
If you are interested, apply through our online applicant management system.
We assure you explicit discretion and a comprehensive protection of your interests!
You need help or have questions?
For further information please contact European Talent Acquisition Partner Markus Nosek, markus.nosek@ifs.com Visa mindre

Company Description
IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.
At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
Job location can be Stockholm, Oslo or Copenhagen.
Job Description
As Head of Marketing you are responsible for management of the marketing team in the Nordic region; of which primary purpose is to develop and implement field marketing strategies and plans across the region to meet organizational objectives around lead generation, brand awareness and customer retention.
You will be responsible for increasing the pipeline both for new accounts as well as installed base. Your primary objectives will be to generate new qualified leads, open doors and position IFS towards key target prospects and influencers, which will involve increasing brand awareness. You report directly to the VP Marketing Europe North & Central.
In this role you will;
Manage and develop the Nordic marketing team.
Planning and execution of the Nordic Marketing strategy and plan aligned with market unit GTM plan and objectives.
Demand generation - Drive leads and pipeline creation (Top and through the funnel) focusing on net new customers as well as cross sell/upsell to our customer base.
Overall responsibility for building brand awareness, brand management and corporate identity locally.
Support management with pipeline, market and segment insight and analysis
Collaborate with the central marketing team to build industry campaigns, and then own the localization and implementation in Nordic.
Ownership of local marcom activities including running events, public relations / communications together with appropriate agencies. Manage the local Nordic IFS website.
Manage digital marketing platforms including social media and search engine marketing
Monitor, review and report on all marketing activities and results.
Budget Responsibility. Plan, forecast and submit budget requirements.
Responsible for developing relations, initiating, and implementing activities targeting influencers and partners.
Manage external productions, deliveries, and development of sales material.

Qualifications
5+ years’ experience in a business-to-business environment working with strategic marketing, preferably within the software industry.
Proven ability to develop, execute, and manage a cross-functional integrated marketing strategy and execution plan to ensure achievement of business objectives.
University degree within business or marketing
Experience from managing a marketing team as well as working closely with sales.
Creative innovator who can inspire and motivate the Nordic Marketing Team and create enthusiasm for the work of the Marketing department in the company
Ability to multi-task and work under pressure, meet deadlines and able to work independently and proactive.
Good presentation skills and ability and confidence to interact with internal/external customers/stakeholders.
Social and outgoing, the ability to talk to people, a good relation builder
Ability to work across a matrix organization.
Excellent verbal and written communication skills. Fluency in a Nordic language and very good English is required. Visa mindre

Company Description


At IFS you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to their customers – at the Moment of Service™. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great! We are #ForTheChallengers and if that resonates with you, we would love to hear from you!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
We are looking for a couple of customer success managers across Nordics to join us; Denmark - Copenhagen, Sweden - Stockholm/Gothenburg/Linköping, Finland - Espoo/Turku, Norway - Asker/Stavanger.




Job Description


Our Customer Success Managers are front-and-center with our customers. You understand their desired outcomes, you drive customer satisfaction and loyalty through a strong relationship and leveraging business outcomes by value realization on the fundamental reason why the solution was purchased. You support their digital journey through modernization and empowering them to achieve more.
Our Customer Success Manager are specialized in Go To Market and delivery activities, taking the customer facing role and ensure customer success through the leadership and effective orchestration of a large virtual team, management of program deliveries and strong senior customer relationships.
Are you up for this challenge?
MORE DETAILS ON THE TASKS AT HAND:
Streamline the interaction between the customer and IFS aligned with a tailored customer journey to leverage a value - added customer experience across all moments that matter
Be the Voice of the customer (VoC) that encompasses the gathering and understanding of all streams of feedback to improve the quality and experience of delivered services and be the internal catalyst of improvements initiatives
Partnering with the core account team or the Lifetime Value team to build and retain strategic customer relationships, across both business and technical functions at the most senior levels of the customer organization.
Profound knowledge of the Global Customer Services Portfolio
Profound knowledge of the Global Customer Services operating processes and procedure
Engaging and strengthening relationships with key customer decision makers / sponsors / influencers to align delivery priorities in support of their strategy
Ownership of and accountability for the end to end delivery plan –driving customer success and operational health, realizing customer business outcomes,
Identify and drive new sales opportunities (up/cross-sell) in cooperation with Life time Value function or the Core Account team.
Serve as the primary contact in the customer success management team in solving complaints and addressing service or product issues
Be the customer advocate, continuously working in their best interest to maximize business outcome and value realization based on the client business and processes understanding supported by product usage and user behaviours data insights
Establish regular cadence with customers to measure progress against the Customer Success Plan (CSP) and to identify new asks and / or wants on behalf of the customer
Be able to develop and provide business reviews with C-level executives, practitioners, and other management with your customers
Reach out to customers, interact with users, and/or conducts focus group meetings to work on solutions and lead into decisions





Qualifications


Ability to lead through influence and trust
Fluency in English (C1 or above) and local language (C1 or above) - verbal and written
Passion for creating a strong customer satisfaction
Bachelor’s degree, Master’s degree or equivalent work experience in a relevant field
Technically literate and familiar with customer engagement technologies, best practices and trends
Excellent communication and relationship management skills

These would be great assets to have:
experience in conducting projects in Agile methodology
experience in IFS Applications





Additional Information


This position will be based in one of our offices in Nordic region and is a full-time and permanent role. As a step in our recruitment process, all final candidates will be asked to take a test and to undergo a background check performed by a third-party, to give us an understanding of our future employees.
You will need a permanent work visa or citizenship of the country in which you are applying and will be based.
There is no deadline for applying for this role, however - if you are interested please apply asap. For 2022 we are addressing the need to increase our number of experienced and dedicated customer success managers. As a result, we recruit nonstop until the summer or until we are satisfied. For that reason, we are continuously conducting interviews and selections for the role as Customer Success Manager.
We do expect you to submit a motivation letter addressing why you want to join IFS.
Make sure you apply for the country/site you want to work: Link to IFS website
We are looking for customer success managers with the needed seniority to enable for success in the role. However, if you truly think you would be a great match to IFS, but lack some of the requirements listed above, please make sure your motivation letter addresses what value you bring to the table and how IFS could benefit from hiring you.
IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Visa mindre

Company Description
At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.
We are an equal opportunity employer and value diversity at our company.
Job Description
Our Client Services Partners are part of the Customer Demand team and work in close cooperation with IFS Sales team to position and sell IFS Services. As a Strategic Client Services Partner you will work with our Strategic Customers to define the right engagement model and service. You have IFS entire services portfolio in the kitbag and will be responsible for the integrity of how our service offerings is taken to market and applied in practice with our customers, tailored on theirs demands. Our services are offered to support our customers and maximize the value of IFS Applications through the whole lifecycle. Reporting to the regional Demand Director you will be primarily focusing on the East markets.
Your main responsibilities:
Support the Sales organization throughout the sales process with service strategy, service positioning and service proposal.
Bridge the gap between customer demands and execute proposals that deliver the desired outcomes through the entire customer lifecycle.
Provide project proposals including project estimates for implementation and upgrade projects.
Drive the transition to a primarily recurring revenue model in services.
Remain familiar and up to date with all aspects of the services portfolio and be able to position and sell successfully.
Establish a trusted and strategic advisor relationship with Sales and Customer Success to help drive continued value to our customers.
Assist the Sales team to improve deal velocity by helping prospects understand how to be successful with IFS.
Align criteria for success with the customer and clarify how IFS can fulfill this.

Qualifications
Our Client Services Partners enjoy the challenge of being the key driver, influencer, engager and motivator in services sales cycles, while governing both short and long terms revenue realization objectives along with set KPI’s for a designated territory.
We expect you to be:
open for inputs from Sales, Customer Success function and Architect team regarding services portfolio.
comfortable working across multiple functions and geographical locations in a deadline-driven environment.
able to operate in a fast-paced, decentralized, geographically and culturally diverse teams.
self-driven and proactive in nature.

In order to be successful in this role you need to have:
10+ years of experience working with global strategic accounts
5+ years of experience in services sales
skills in navigating in complex matrix organizations
proficiency in both Swedish/Norwegian and English languages.
well developed skills in verbal and written communication and negotiation.
strong strategic planning and coordination skills.
a possibility to do business travelling as required.

Additional Information
Sounds interesting?
Please submit a brief cover letter telling us a bit about yourself and how you would fit in to this position along with your CV. Interviews and selections are being made continuously so do apply as soon as possible and no later than December 12, 2021.
IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com. Visa mindre

Company Description
At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.
Job Description
Are you open for a new challenging job, work in an international company? If so you might be the one of the three new consultants that we are looking for.
As our ERP consultant specialized in Supply Chain processes including Customer Relationship Management (CRM), you must enjoy working in teams and be good at networking. You will work closely with colleagues, ensuring we deliver value to the customer through our projects.
To succeed in the role as a consultant, we expect you are:
Good at guiding our customers in how to best utilize the IFS Applications (ERP) in relation to their business requirements.
Confident in designing solutions, challenge and advise customers, and deliver on expectation thus ensuring success for both parties.
Triggered by the contrast of understanding customer's business objectives and end-to-end processes, as well as digging down in details to achieve the best possible solution for both the customer and IFS.
Profoundly interested in how systems can support business processes

If you are or have one or more of the following, it will be considered a bonus:
Used to work in projects with implementation/upgrade of systems/applications or aftermarket processes on the customer or vendor side.
Have experience in advising customers; from scoping solutions to implementation and rollout.

We expect you to continuously want to develop and learn to stay relevant and being an expert who shares knowledge and experience with customers and colleagues. This includes staying updated within your field of expertise, on technology as well as the industry segments in which IFS operates.
Qualifications
Must have:
An academic background with a Bachelor or Master degree in e.g. Engineering, Business or IT
A profound interest in how systems can support business processes, preferably you have been involved in implementation projects or upgrades, either on the customer side or vendor side.
Experience in working with ERP and possibly with CRM systems as a consultant, at an end customer or other software supplier, with some 3+ years’ experience.
In depth knowledge of the processes in the Supply Chain area (shipping, inventory, purchasing)
Commercial focus, business acumen and a “can-do” attitude.
Ability to work in Swedish and in English.

Preferred to have:
Experience of working in IT-projects; leading workshops, writing specifications, configuring applications, conducting training, documentation, etc.
Experience from modern applications and mobile solutions.

Additional Information
What we offer you:
Comprehensive onboarding program and a Project Buddy guiding you through IFS Implementation method and tools and how to become a successful IFS Consultant.
Social Buddy helping you getting to know your colleagues and brings you to the social activities - no one is left behind.
Great challenges in delivering projects to large customers together with an experienced IFS team and our partners.
To work with a great product with good recognition in the market and amongst customers and analysts.
To work with our international contacts and colleagues including our offshore, R&D and partner organizations.
Be part of a fun group where everyone is helpful.
Be part of the North & Central European region.

Travel: We expect you to be ready to travel and represent IFS at customer sites globally when needed. This means that for certain projects, intensive travel can be required, while for others, none.
Please submit a brief cover letter telling us a bit about yourself and how you would fit in to this position along with your CV. Interviews and selections are being made continuously so do apply as soon as possible and no later than November 22nd, 2021
As a step in our recruitment process, all final candidates will undergo a test, to get us an understanding of our future employees. Our final candidate will also be asked to undergo a security check conducted by a third-party. Visa mindre

Company Description


At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.




Job Description


As our consultant specialized in finance processes, you must enjoy working in teams and be good at networking. You will work closely with colleagues, ensuring we deliver value to the customer through our projects.
To succeed in the role as a consultant, we expect you are:
Good at guiding our customers in how to best utilize the IFS applications in relation to their business requirements.
Confident in designing solutions, challenge and advise customers, and deliver on expectation thus ensuring success for both parties.
Triggered by the contrast of understanding the business objectives and end-to-end processes, as well as digging down in details to achieve the best possible solution for both the customer and IFS.
Profoundly interested in how systems can support business processes

If you are or have one or more of the following, it will be considered a bonus:
Used to work in projects with implementation/upgrade of systems/applications or aftermarket processes on the customer or vendor side.
Have experience in advising customers; from scoping solutions to implementation and rollout.

We expect you to continuously want to develop and learn to stay relevant and being an expert who shares knowledge and experience with customers and colleagues. This includes staying updated within your field of expertise, on technology as well as the industry segments in which IFS operates.




Qualifications


Must have:
An academic background with a Bachelor or Master degree in e.g. IT, Engineering or Business.
A profound interest in how systems can support business processes, preferably you have been involved in implementation projects or upgrades.
Experience in working with an ERP or Field Service best-of-breed system, as a consultant, at an end customer or other software supplier, with some 3+ years’ experience.
In depth knowledge of the processes in the finance area (AP, AR, GL, Fixed Assets etc.)
Commercial focus, business acumen and a “can-do” attitude.
Fluency in English.

Preferred to have:
Experience in working with IFS Applications Finance module
Fluency in Swedish
Experience of working in IT-projects; leading workshops, writing specifications, configuring applications, conducting training, documentation, etc.
Experience from modern applications and mobile solutions. Understanding of relational databases, and XML is an advantage, but not a prerequisite.





Additional Information


What we offer you:
Great challenges in delivering projects to large customers together with an experienced IFS team and our partners.
To work with a great product with good recognition in the market and amongst customers and analysts.
To work with our international contacts and colleagues including our offshore, R&D and partner organizations.

We are recruiting for this role in Stockholm, Sweden, and hence you may live in or near by Stockholm.
Travel: We expect you to be ready to travel and represent IFS at customer sites all across the Nordics when needed. This means that for certain projects, intensive travel can be required, while for others, none. Visa mindre

Company Description
At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.
We are an equal opportunity employer and value diversity at our company.
Job Description
OUR OFFER
It’s the way we work that differentiates us from our competitors. Our goal is to always give our customers a solution that perfectly matches their needs. To achieve that, we go the extra mile that’s required in terms of service, availability and commitment. For us, it’s not just a job – it’s a mindset.
It is this mindset that makes our Presale team successful! We are specialized in new sales and customer development. We have an important role in the sales phase where we create business opportunities from a solution oriented perspective and show the customers how our product will fulfill their needs and requirement. It is our preparation and always being a step ahead that build trust and create business.
IFS Nordics aims to be at the forefront of technological development while delivering knowledge and a sense of trends and what is going on both in the near future and on the longer term. As part of this, we wish to hire a Technical Presales Consultant to communicate and discuss roadmap in technology and serve as strategic advisor to the customer.
YOUR OPPORTUNITY
As Technical Presales Consultant, you will combine your technology skills and your ability to present and communicate in order to create business opportunities for both future and existing customers. You are an expert in the technical structure of IFS Applications and can advise customers on how to install the software which fit their business best.
The job mainly consists of answering non-functional requirements within RFXs (please note that this covers much more than pure technical issues) and conducting presentations related them.
You are an expert in security, authentication, rights and the opportunities with them. You are the IFS technical contact person for Oracle and convey expertise on Oracle products as well as licensing. You handle the technical part of license compliance, which provides advice on how integrations and similar are compliant as well as review customer installations.
You are an important resource for sales enablement in the technical field, new documentation and input to commercial writing which includes presentations, contract documents and sizing guides. You act as the IFS R&D technical contact person in Nordics, which means that you give feedback to IFS R&D on technical issues and get new information from them.
Qualifications
TO BE SUCCESSFUL
Through your previous roles, you have acquired a great deal of knowledge in technology and you are well aware of what is going on in areas such as mobility and cloud. You are used to staying constantly updated and visualizing the future. You understand ERP, its processes and the challenges faced by suppliers. You are experienced in working close to sales and with complex businesses and processes.
You are an excellent presenter and communicator who like to inspire and influence others. It’s important that you have the ability to create trustful relations since the role involves a lot of customer contact. You are strongly contributing to the business so you must be responsive to the customer's needs as well as focus on convincing and selling. To succeed in the role you are a person who is eager to do business, is self-motivated, and gets inspired by taking overall responsibility.
Thanks to your technical skills, your interest in technology and your ability to communicate, you are comfortable with taking strategic discussions both internally and externally, up to the highest level of management. You are result-oriented with a strong willingness to succeed, you take responsibility and you have the ability to see overall solutions.
You have relevant academic degree or equivalent. You have very good knowledge of English and Swedish, Norwegian, Danish or Finnish, bort verbally and in writing.
The position is located at any of our Nordic offices and involves travels in Nordic, sometimes at short notice.
Additional Information
For further information, please contact recruiting manager, Fredrik Byrsjö +46 733 45 35 79, or HR Business Partner, Alexander Riiga +46 733 45 37 24
Interviews and selections are being made continuously. If you are interested, apply as soon as possible, no later than October 4th.
As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.
We respectfully decline all offers of recruitment and/or advertising assistance.
IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com. Visa mindre

Company Description


At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.
We are an equal opportunity employer and value diversity at our company.




Job Description


OUR OFFER
It’s the way we work that differentiates us from our competitors. Our goal is to always give our customers a solution that perfectly matches their needs. To achieve that, we go the extra mile that’s required in terms of service, availability and commitment. For us, it’s not just a job – it’s a mindset.
It is this mindset that makes our Presale team successful! We are specialized in new sales and customer development. We have an important role in the sales phase where we create business opportunities from a solution oriented perspective and show the customers how our product will fulfill their needs and requirement. It is our preparation and always being a step ahead that build trust and create business.
IFS Nordics aims to be at the forefront of technological development while delivering knowledge and a sense of trends and what is going on both in the near future and on the longer term. As part of this, we wish to hire a Technical Presales Consultant to communicate and discuss roadmap in technology and serve as strategic advisor to the customer.
YOUR OPPORTUNITY
As Technical Presales Consultant, you will combine your technology skills and your ability to present and communicate in order to create business opportunities for both future and existing customers. You are an expert in the technical structure of IFS Applications and can advise customers on how to install the software which fit their business best.
The job mainly consists of answering non-functional requirements within RFXs (please note that this covers much more than pure technical issues) and conducting presentations related them.
You are an expert in security, authentication, rights and the opportunities with them. You are the IFS technical contact person for Oracle and convey expertise on Oracle products as well as licensing. You handle the technical part of license compliance, which provides advice on how integrations and similar are compliant as well as review customer installations.
You are an important resource for sales enablement in the technical field, new documentation and input to commercial writing which includes presentations, contract documents and sizing guides. You act as the IFS R&D technical contact person in Nordics, which means that you give feedback to IFS R&D on technical issues and get new information from them.




Qualifications


TO BE SUCCESSFUL
Through your previous roles, you have acquired a great deal of knowledge in technology and you are well aware of what is going on in areas such as mobility and cloud. You are used to staying constantly updated and visualizing the future. You understand ERP, its processes and the challenges faced by suppliers. You are experienced in working close to sales and with complex businesses and processes.
You are an excellent presenter and communicator who like to inspire and influence others. It’s important that you have the ability to create trustful relations since the role involves a lot of customer contact. You are strongly contributing to the business so you must be responsive to the customer's needs as well as focus on convincing and selling. To succeed in the role you are a person who is eager to do business, is self-motivated, and gets inspired by taking overall responsibility.
Thanks to your technical skills, your interest in technology and your ability to communicate, you are comfortable with taking strategic discussions both internally and externally, up to the highest level of management. You are result-oriented with a strong willingness to succeed, you take responsibility and you have the ability to see overall solutions.
You have relevant academic degree or equivalent. You have very good knowledge of English and Swedish, Norwegian, Danish or Finnish, bort verbally and in writing.
The position is located at any of our Nordic offices and involves travels in Nordic, sometimes at short notice.




Additional Information


For further information, please contact recruiting manager, Fredrik Byrsjö +46 733 45 35 79, or HR Business Partner, Alexander Riiga +46 733 45 37 24
Interviews and selections are being made continuously. If you are interested, apply as soon as possible, no later than November 1th.
As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.
We respectfully decline all offers of recruitment and/or advertising assistance.
IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com. Visa mindre

Company Description
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations.
The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector.
Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.
Job Description
Introduction:
The Senior Consultant will bridge the gap between the Customer’s business requirements and the application. The Consultant has competence to advise and guide the Customer, listen and dare to challenge in order to understand the Customer’s real needs and advise the Customer in their usage of their IFS Products. Engaged by the Customer or Partner as a subject matter expert (SME) in a specific area and offers their expertise to colleagues, Partners and the Customer.
The Senior Consultant enjoys the challenge of creating and communicating well thought-through practical solutions that form the basis for successful implementations, and ultimately lead to highly referenceable Customers and make the Customer more efficient and successful.
About the Role:
Ability to leading solution teams in global transformation projects.
Trusted to own Customer Business Value Streams.
Confident presenting at all levels.
Key role in coaching / mentoring other consultants and building networks.
Must operate at an Executive level.
Provide Safeguarding services into Partner led projects / programmes and challenge where required.
May act as an escalation point if required.

Required Competence / Experience:
A Senior Consultant would be expected to have an excellent understanding of the following areas:
Essential - 10 years (or more) of experience in the Service Management domain.
Essential - Experience in leading the implementation of Field Service Solutions.
Knowledge of key industry drivers.
How to lead workshops e.g. presentation, organisational, and documentation skills.
Project management and commercial awareness.
Good understanding of different Solution Implementation Methodologies.
Passion for technology.

Qualifications
Essential:
An academic background with a Bachelor or Masters’ degree in engineering, Business or IT (or equivalent education or experience).
Experience delivering Service Management projects in a relevant industry setting, preferably in a similar role.
In conjunction with a Solution Architect, take lead in scoping of solution teams of a project.
Trusted advisor of articulating and critically evaluating customer-specific business process maps.
Experience in a customer-facing role.
Expert of data analysis and problem solving.
Ability to travel nationally and internationally where required. Up to 75% travel is typical for this role.
Excellent communication skills.
Fluent in both English and a Nordic language.

Desirable:
Already operating as a Senior Application Consultant in Field Service.
Good understanding of complex scheduling problems.
Expert knowledge of IFS products.
In-depth industry knowledge from target industries.
Good network.

Additional Information
Please don't apply if your experience is purely limited to IT Service Management. Candidates will only be considered if they have strong Field Service experience (or from a related Service Industry).
Candidates will be considered from any of the Scandinavian countries. Visa mindre

Company Description
At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.
We are an equal opportunity employer and value diversity at our company.
Job Description
FOR THIS ROLE, WE RECRUIT IN BOTH SWEDEN, NORWAY and FINLAND (Stockholm, Gothenburg, Linköping, Asker (Oslo), Helsinki or Turku).
As our consultant specialized in maintenance and/or service, you must enjoy working in teams and be good at networking. You will work closely with colleagues, ensuring we deliver value to the customer through our projects.
To succeed in the role as a consultant, we expect you are:
Good at guiding our customers in how to best utilize the IFS applications in relation to their business requirements.
Confident in designing solutions, challenge and advise customers, and deliver on expectation thus ensuring success for both parties.
Triggered by the contrast of understanding the business objectives and end-to-end processes, as well as digging down in details to achieve the best possible solution for both the customer and IFS.
Profoundly interest in how systems can support business processes,

If you are or have one or more of the following, it will be considered a bonus:
Used to work in projects with implementation/upgrade of systems/applications or aftermarket processes on the customer or vendor side.
Have some experience in advising customers; from scoping the solution to implementation and rollout.
Familiar with asset intensive, Oil&Gas; or field service industry and their business processes.

We expect you to continuously wanting to develop and learn to stay relevant and being an expert that shares knowledge and experience with customers and colleagues. This includes staying updated within your field of expertise, on technology as well as the industry segments in which IFS operates.
Qualifications
Must have:
An academic background with a Bachelor or Master degree in e.g. IT, Engineering or Business.
A profound interest in how systems can support business processes, preferably you have been involved in implementation projects or upgrades.
Experience in working with an ERP or Field Service best-of-breed systems, as a consultant, at an end customer or other software supplier, with some 2+ years’ experience.
Commercial focus, business acumen and a “can-do” attitude.
Fluency in Swedish, Norwegian or Finnish (or other Scandinavian language) as well as English.

Preferred to have:
In depth knowledge of the processes in the maintenance and/or service area and knowledge within equipment, warehouse, procurement and/or project.
Experience of working in IT-projects; leading workshops, writing specifications, configuring applications, conducting training, documentation, etc.
Experience from modern applications and mobile solutions. Understanding of relational databases, and XML is an advantage, but not a prerequisite.
Fluency in Finnish and one more Scandinavian language as well as English

Additional Information
What we offer you:
Great challenges in delivering the maintenance and/or service parts in projects to large, asset-intensive, Oil&Gas; or field service customers together with an experienced IFS team and our partners.
To work with a great product with good recognition in the market and amongst customers and analysts.
To work with our international contacts and colleagues including our offshore, R&D and partner organisations.

We are recruiting for this role in both Sweden, Norway and Finland, and hence you may live in or near by one of the following cities where we are present: Stockholm/Sweden, Gothenburg/Sweden, Linköping/Sweden, Asker (Oslo)/Norway, Stavanger/Norway, Helsinki/Finland, Turku/Finland.
Travel: We expect you to be ready to travel and represent IFS at customer sites all across the Nordics when needed. This means that for certain projects, intensive travel is required, while for others, none. Visa mindre

Company Description
At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.
We are an equal opportunity employer and value diversity at our company.


Job Description
Our Client Services Partners are part of the Customer Demand team and work in close cooperation with IFS Sales team to position and sell IFS Services. As a Client Services Partner you have IFS entire services portfolio in the kitbag and will be responsible for the integrity of how our service offerings is taken to market and applied in practice with our customers, tailored on theirs demands. Our services are offered to support our customers and maximize the value of IFS Applications through the whole lifecycle. Reporting to the regional Demand Director you will be primarily focusing on the Nordic markets.
Your main responsibilities:
Support the Sales organization throughout the sales process with service strategy, service positioning and service proposal.
Bridge the gap between customer demands and execute proposals that deliver the desired outcomes through the entire customer lifecycle.
Provide project proposals including project estimates for implementation and upgrade projects.
Drive the transition to a primarily recurring revenue model in services.
Remain familiar and up to date with all aspects of the services portfolio and be able to position and sell successfully.
Establish a trusted and strategic advisor relationship with Sales and Customer Success to help drive continued value to our customers.
Assist the Sales team to improve deal velocity by helping prospects understand how to be successful with IFS.
Align criteria for success with the customer and clarify how IFS can fulfill this.



Qualifications
Our Client Services Partners enjoy the challenge of being the key driver, influencer, engager and motivator in services sales cycles, while governing both short and long terms revenue realization objectives along with set KPI’s for a designated territory.
We expect you to be:
open for inputs from Sales, Customer Success function and Architect team regarding services portfolio.
comfortable working across multiple functions and geographical locations in a deadline-driven environment.
able to operate in a fast-paced, decentralized, geographically and culturally diverse teams.
self-driven and proactive in nature.



In order to be successful in this role you need to have:
5+ years of experience in a customer facing role.
proficiency in both Sweedish and English languages.
well developed skills in verbal and written communication and negotiation.
strong strategic planning and coordination skills.
a possibility to do business travelling as required.



Additional Information
Sounds interesting?
Please submit a brief cover letter telling us a bit about yourself and how you would fit in to this position along with your CV. Interviews and selections are being made continuously so do apply as soon as possible and no later than September 30, 2021.
IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.
For further information about IFS, please go to our websites:
IFS Denmark
IFS Finland
IFS Norway
IFS Sweden
Please also visit us on LinkedIn: IFS Nordics
Please be aware that all final candidates will be asked to take a test and to go through a background check. Visa mindre