Lediga jobb Zimpler AB i Stockholm

To maintain high service standards and make sure we provide top-notch merchant support, we’re in search of a Customer Support Agent to join our Customer Support team. The scope for the role includes, but is not limited to, handling tickets from our merchants (i.e. our customers) as well as end users with different questions they have, for example regarding a specific transaction or their account. Additionally, you will work with back office tasks such as investigating transactions, performing payouts etc. You will work closely with the Product team, Engineering team, AML team, Sales and Finance. Apart from supporting customers you will support internally by participating in sales meetings with prospective merchants to learn what kind of support they are expecting to get. The ideal candidate will have excellent communication skills and a friendly, empathetic attitude, taking pleasure in resolving issues and ensuring customer satisfaction.
We are looking for a curious and service minded colleague who wants to be a part of our cool journey and grow with us. Are you a team player and an analytic person that likes to go to the bottom with problems? Are you also an easy learner and someone who genuinely enjoys helping customers and thrives on delivering exceptional service? Then we are looking forward to hearing from you!
This is what you’ll do:
Handling tickets from our merchants, like what happened with a specific payment, mostly via email and WhatsApp
Checking and matching payments
Working on the team projects to improve customer experience
Work with such software as Freshdesk, Jira and ADRA
Handling fraud cases
Correcting payments
Escalating and highlighting issues to the tech team and other teams



This is what you’re good at
Excel
English and Brazilian Portuguese is a must
At least 3 years of experience in a support function
Experience working towards Brazilian market in a similar role
Resolving customer issues and improving their overall experience with our products/services
Maintaining a positive, empathetic, and professional attitude towards customers at all times
Seeing the bigger picture of the workflow and development of processes
Identifying particular things, eye for details
Enjoy providing first-class service both internally and externally
Hold a Swedish Bank ID
Able and willing to work outside office hours
Experience in catching and handling fraud cases and B2B support is a big plus Visa mindre

Zimpler is a Fintech company smack in the middle of next generation payments and Open Banking. We offer an account to account payment solution to companies that want an easy and quick way to offer incoming and outgoing bank payments for their users.
In short: we make it real easy for you to let your users pay and withdraw money while increasing conversion.
Our vision is that everything should just work. Imagine a world which is completely friction free. No waiting in line, no arguing with support, no woopsie daisy unexpected errors. Just smooth sailing from when you wake up in the morning until you slither down between your sheets in the evening. Wouldn’t that be nice?
As a Fintech company, our contribution to this comfier future is to simplify transactions between people and business everywhere. By listening to the needs of our customers, we create custom solutions, finding better, smarter, smoother, prettier, user friendlier and more innovative ways to do things.
This past year we have grown like crazy, and we intend to double our employees during 2022. We are on the lookout for curious, growth minded and all around nice people to join our exciting journey.


About the role
Zimpler marketing team keeps growing. We're now looking for a Copywriter to ideate, write, and execute creative copywriting, concepts, and activations. You’ll mostly be writing for our Performance Marketing and organic social media channels, but also collaborate on pitch decks and general company presentations. At Zimpler we’re always open to innovate and do things differently, and you can really make an impact here if you dig in.
We believe that you are someone who’s passionate about digital marketing and providing a first-class copy that can engage and create strong relationships with our audiences. You possess a good understanding of writing for performance marketing purposes, and you are used to working closely with multiple stakeholders, farming for information that will improve the outcome of your creativity and copywriting skills.


What you’ll get to do
Write interesting and on brand copy for performance marketing, such as E-mail marketing, SoMe Ads and Google Ads, but also for organic channels like the Zimpler UX, Web and Whitepapers. Needless to say, you need to have the ability to articulate engaging copy that also can be applied to sales presentations, pitch decks and more.


You're a good fit if you
Are comfortable working in a digital and fast-paced environment where you are expected to take initiative and work independently
Get excited by both conceptual work and the nitty-gritty of the craft
Are comfortable working both autonomously and collaboratively
Be comfortable going from research to idea and implementation on your own
Experience of writing for many different channels/formats
A passion for storytelling and brand-building
Native in English
Fluent Spanish is a Plus

Zimpler is a fast growing fin-tech company that provides a banking payment platform service. Our service helps online companies to provide their users with instant in- and out bank transfers. Visa mindre

About Us
Zimpler is a Fintech company smack in the middle of next generation payments and Open Banking. We offer an account to account payment solution to companies that want an easy and quick way to offer incoming and outgoing bank payments for their users.
In short: we make it real easy for you to let your users pay and withdraw money while increasing conversion.
Our vision is that everything should just work. Imagine a world which is completely friction free. No waiting in line, no arguing with support, no woopsie daisy unexpected errors. Just smooth sailing from when you wake up in the morning until you slither down between your sheets in the evening. Wouldn’t that be nice?
As a Fintech company, our contribution to this comfier future is to simplify transactions between people and business everywhere. By listening to the needs of our customers, we create custom solutions, finding better, smarter, smoother, prettier, user friendlier and more innovative ways to do things.
This past year we have grown like crazy, and we intend to double our employees during 2022. We are on the lookout for curious, growth minded and all around nice people to join our exciting journey.


About the role
At Zimpler we believe marketing to be the imaginative application of art and science to create compelling stories to promote our values, brand and products. The work ranges from storytelling, concept development to supporting the everyday business with ad hoc requests connected to visuals.
As Art Director at Zimpler you have a wide knowledge spectrum and master the entire chain from concept and idea to finished product. You are essential to the creative team and the fingertip feeling lies in the design. You are a team player who takes advantage of others' skills and shares your skills and knowledge.


What you'll get to do
Prepare guides, templates and presentations to stakeholders within the team and organization as well as external stakeholders.
Listen to and respond to briefs, question where/if there are gaps.
Create and manage original, persuasive, conceptually compelling work for campaigns, SoMe, content and experiences with some supervision.



You might be a good fit if you
Have 4+ years as a creator, preferably from an agency or in-house.
Have a compelling portfolio of work that demonstrates high quality art direction and design within a variety of campaigns and projects.
Have experience from working with digital design and various digital formats.
Have excellent knowledge of Adobe CC, including Premiere Pro and After Effects.
Are comfortable with Figma and Adobe XD.
Have strong interest in photography and video is a clear plus.
Have great habit of concept development.
You are fearless, boundlessly creative and relentlessly attentive to detail.
Strong information presentation (visual and written) skills.
You have a breadth of cultural reference points.



Furthermore, we believe you to be strong on idea generation, that you are digitally read and updated on the outside world and trends. Lastly, you have a holistic approach and the ability to keep several parallel projects running simultaneously. This position reports to the Head of Creative and is available in either Stockholm or Gothenburg.


This position offers
We are obviously looking for someone talented, but we a have pretty cool team and a pretty good deal for you as an employee as well. You will be part of a high performing, hard working and fun team - working with people from around the world, building best practice marketing within the Fin-tech industry.
Zimpler is a fast growing fin-tech company that provides a banking payment platform service. Our service helps online companies to provide their users with instant in- and out bank transfers. Visa mindre

In this role you will shape the business control function at Zimpler. You will work together with our CFO and with all internal stakeholders to support decision making and improvements throughout the organisation. You will help key stakeholders deliver on mission-critical projects and efforts.


Things you'll be responsible for
Have a central role in forming and building Group finance capabilities and scaling up the Group business control team
Work closely with CFO and the rest of the lead team
Own the Group management reporting process, continuously improve reporting models, presentations, process and structure and ensuring efficient reporting from the Finance team
Forecast and financial planning
Prepare and present business review material for Group Management team
Design and implement a reporting infrastructure suitable for a global company in hyper growth
Support M&A projects with financial modelling
Drive ad-hoc finance projects, Pricing strategy and control



Things you're really good at
Fintech and the payment industry, understanding the growth drivers behind change in behaviour online and how we can reduce friction in transactions is crucial.
You enjoy being in a leading role with the responsibilities that come with it.
You thrive when you get to dive deep into detailed critical problem solving and analysis.
Experience from a fast-growing scale-up that helps you understand the dynamics in a company that grows with over 100% either as an employee or with a background in management consulting supporting scale-ups.
Worked in a global setting, been part of entering new markets and analyze the potentials



And you're definitely
7-10 years experience in business control
An entrepreneur at heart with a very strong analytic mindset, meaning you are eager to find and evaluate business opportunities. Oh, and you just love to back it up with data.
You are enthusiastic by the impact of digitalisation on society
International mindset Visa mindre

Zimpler is a Fintech company smack in the middle of next generation payments and Open Banking. We offer an account to account payment solution to companies that want an easy and quick way to offer incoming and outgoing bank payments for their users.
In short: we make it real easy for you to let your users pay and withdraw money while increasing conversion.
Our vision is that everything should just work. Imagine a world which is completely friction free. No waiting in line, no arguing with support, no woopsie daisy unexpected errors. Just smooth sailing from when you wake up in the morning until you slither down between your sheets in the evening. Wouldn’t that be nice?
As a Fintech company, our contribution to this comfier future is to simplify transactions between people and business everywhere. By listening to the needs of our customers, we create custom solutions, finding better, smarter, smoother, prettier, user friendlier and more innovative ways to do things.
This past year we have grown like crazy, and we intend to double our employees during 2022. We are on the lookout for curious, growth minded and all around nice people to join our exciting journey.


About the role
Zimpler marketing team keeps growing. We're now looking for a Copywriter to ideate, write, and execute creative copywriting, concepts, and activations. You’ll mostly be writing for our Performance Marketing and organic social media channels, but also collaborate on pitch decks and general company presentations. At Zimpler we’re always open to innovate and do things differently, and you can really make an impact here if you dig in.
We believe that you are someone who’s passionate about digital marketing and providing a first-class copy that can engage and create strong relationships with our audiences. You possess a good understanding of writing for performance marketing purposes, and you are used to working closely with multiple stakeholders, farming for information that will improve the outcome of your creativity and copywriting skills.


What you’ll get to do
Write interesting and on brand copy for performance marketing, such as E-mail marketing, SoMe Ads and Google Ads, but also for organic channels like the Zimpler UX, Web and Whitepapers. Needless to say, you need to have the ability to articulate engaging copy that also can be applied to sales presentations, pitch decks and more.


You're a good fit if you
Are comfortable working in a digital and fast-paced environment where you are expected to take initiative and work independently
Get excited by both conceptual work and the nitty-gritty of the craft
Are comfortable working both autonomously and collaboratively
Be comfortable going from research to idea and implementation on your own
Experience of writing for many different channels/formats
A passion for storytelling and brand-building
Native in English
Fluent Spanish is a Plus

Zimpler is a fast growing fin-tech company that provides a banking payment platform service. Our service helps online companies to provide their users with instant in- and out bank transfers. Visa mindre

About Us
Zimpler is a Fintech company smack in the middle of next generation payments and Open Banking. We offer an account to account payment solution to companies that want an easy and quick way to offer incoming and outgoing bank payments for their users.

In short: we make it real easy for you to let your users pay and withdraw money while increasing conversion.

Our vision is that everything should just work. Imagine a world which is completely friction free. No waiting in line, no arguing with support, no woopsie daisy unexpected errors. Just smooth sailing from when you wake up in the morning until you slither down between your sheets in the evening. Wouldn’t that be nice?

As a Fintech company, our contribution to this comfier future is to simplify transactions between people and business everywhere. By listening to the needs of our customers, we create custom solutions, finding better, smarter, smoother, prettier, user friendlier and more innovative ways to do things.

We’ve just hit a growth spurt and are on the lookout for a Legal Counsel to join our motley crew of curious, growth minded and all around nice people.

About the role
We are looking for a talented and highly motivated Junior Legal Counsel at the start of their legal career to join our growing legal team. You will work together with Zimpler's legal team in a variety of legal matters and play a key part in all parts of the business.

As a regulated entity, Zimpler is subject to a plethora of rules and regulations, and to keep up speed and agility we are building a legal team that is innovative, proactive and solutions oriented, and takes the role of an internal business partner and not purely a support team.

Things you’ll be responsible for
- Support the legal team and the daily business in regulatory and commercial matters.
- Be part of Zimpler’s international expansion, supporting the team with legal analysis and project management.
- In collaboration with our legal counsels; draft, review and advise on agreements such as our merchant agreements, terms & conditions, partner agreements, NDAs etc.
- Drive projects with internal and external stakeholders.


Things you are really good at
- Being proactive and detail-oriented with an ability to deliver strong results in a timely manner.
- Taking ownership of projects and dealing with questions pragmatically and with an open mind in a fast paced environment.
- Openness and willing to learn about a broad range of topics.


And you are definitely
- Fluent in Swedish and English
- A law graduate with 1-2 years of experience providing legal advice in regulatory, corporate or commercial law topics, preferably from a top tier law firm. Visa mindre

About Us
Zimpler is a Fintech company smack in the middle of next generation payments and Open Banking. We offer an account to account payment solution to companies that want an easy and quick way to offer incoming and outgoing bank payments for their users.

In short: we make it real easy for you to let your users pay and withdraw money while increasing conversion.

Our vision is that everything should just work. Imagine a world which is completely friction free. No waiting in line, no arguing with support, no woopsie daisy unexpected errors. Just smooth sailing from when you wake up in the morning until you slither down between your sheets in the evening. Wouldn’t that be nice?

As a Fintech company, our contribution to this comfier future is to simplify transactions between people and business everywhere. By listening to the needs of our customers, we create custom solutions, finding better, smarter, smoother, prettier, user friendlier and more innovative ways to do things.

We’ve just hit a growth spurt and are on the lookout for a Merchant Support Agent to join our motley crew of curious, growth minded and all around nice people.

About the role
As a support agent at Zimpler you'll handle tickets from our merchant (ie our customers) as well as end users with different questions they have, for example regarding a specific transaction or their account. You make sure that our merchants get a good and correct response as fast as possible. If you don’t know the answer (because , to be honest - we don’t know everything) we will solve it together. The most important thing is that the merchants get the correct answer or help as fast as possible. You will work closely with the rest of the customer support team (which is part of the product team) and other teams like Finance and AML.

A Large part of your work will consist of checking payments and working in Excel, other than handling tickets.

We are looking for a curious and service minded colleague that want to be a part of our cool journey. You are a team player and an analytic person that likes to go to the bottom with problems. You are also an easy learner and welcomes changes which is important since we always strive to be better and come up with new and better ways to solve problems.

Things you’ll be responsible for
- Handling tickets from our merchants, like what happened with a specific payment, mostly via e-mail
- Checking and matching payments
- Correcting payments
- Escalating and highlighting issues to the tech team and other teams.


Things you are really good at
- Excel
- Learning new systems fast
- Administration
- Customer service


And you are definitely
- Fluent in Swedish and English. If you know any additional language, gold star to you!
- A student in a relevant field with at least 2 years left of your studies
- Experienced in customers service or a support function
- Able to work 100% during this summer and part-time during regular weeks (includes mostly weekends but weekdays too). Visa mindre

About Us
Zimpler is a Fintech company smack in the middle of next generation payments and Open Banking. We offer an account to account payment solution to companies that want an easy and quick way to offer incoming and outgoing bank payments for their users.

In short: we make it real easy for you to let your users pay and withdraw money while increasing conversion.

Our vision is that everything should just work. Imagine a world which is completely friction free. No waiting in line, no arguing with support, no woopsie daisy unexpected errors. Just smooth sailing from when you wake up in the morning until you slither down between your sheets in the evening. Wouldn’t that be nice?

As a Fintech company, our contribution to this comfier future is to simplify transactions between people and business everywhere. By listening to the needs of our customers, we create custom solutions, finding better, smarter, prettier, user friendlier and more innovative ways to do things.

We’ve just hit a growth spurt and are on the lookout for an Art Director to join our motley crew of curious, growth minded and all around nice people.

About the role
At Zimpler we believe marketing to be the imaginative application of art and science to create compelling stories to promote our values, brand and products. The work ranges from storytelling, concept development to supporting the everyday business with ad hoc requests connected to visuals.

As Art Director at Zimpler you have a wide knowledge spectrum and master the entire chain from concept and idea to finished product. You are essential to the creative team and the fingertip feeling lies in the design. You are a team player who takes advantage of others' skills and shares your skills and knowledge.

What you'll get to do
- Prepare guides, templates and presentations to stakeholders within the team and organization as well as external stakeholders.
- Listen to and respond to briefs, question where/if there are gaps.
- Create and manage original, persuasive, conceptually compelling work for campaigns, SoMe, content and experiences with some supervision.


You might be a good fit if you
- Have 4+ years as a creator, preferably from an agency or in-house.
- Have a compelling portfolio of work that demonstrates high quality art direction and design within a variety of campaigns and projects.
- Have experience from working with digital design and various digital formats.
- Have excellent knowledge of Adobe CC, including Premiere Pro and After Effects.
- Are comfortable with Figma and Adobe XD.
- Have strong interest in photography and video is a clear plus.
- Have great habit of concept development.
- You are fearless, boundlessly creative and relentlessly attentive to detail.
- Strong information presentation (visual and written) skills.
- You have a breadth of cultural reference points.


Furthermore, we believe you to be strong on idea generation, that you are digitally read and updated on the outside world and trends. Lastly, you have a holistic approach and the ability to keep several parallel projects running simultaneously. This position reports to the Head of Creative.

This position offers
We are obviously looking for someone talented, but we a have pretty cool team and a pretty good deal for you as an employee as well. You will be part of a high performing, hard working and fun team - working with people from around the world, building best practice marketing within the Fin-tech industry. Visa mindre

About Us
Zimpler is a Fintech company smack in the middle of next generation payments and Open Banking. We offer an account to account payment solution to companies that want an easy and quick way to offer incoming and outgoing bank payments for their users.

In short: we make it real easy for you to let your users pay and withdraw money while increasing conversion.

Our vision is that everything should just work. Imagine a world which is completely friction free. No waiting in line, no arguing with support, no woopsie daisy unexpected errors. Just smooth sailing from when you wake up in the morning until you slither down between your sheets in the evening. Wouldn’t that be nice?

As a Fintech company, our contribution to this comfier future is to simplify transactions between people and business everywhere. By listening to the needs of our customers, we create custom solutions, finding better, smarter, smoother, prettier, user friendlier and more innovative ways to do things.

We’ve just hit a growth spurt and are on the lookout for a Customer Support Specialist to join our motley crew of curious, growth minded and all around nice people.

About the role
As a support agent at Zimpler you'll handle tickets from our merchant (ie our customers) as well as end users with different questions they have, for example regarding a specific transaction or their account. You make sure that our merchants get a good and correct response as fast as possible. If you don’t know the answer (because , to be honest - we don’t know everything) we will solve it together. The most important thing is that the merchants get the correct answer or help as fast as possible. You will work closely with the rest of the customer support team (which is part of the product team) and other teams like Finance and AML.

A Large part of your work will consist of checking payments and working in Excel, other than handling tickets.

We are looking for a curious and service minded colleague that want to be a part of our cool journey. You are a team player and an analytic person that likes to go to the bottom with problems. You are also an easy learner and welcomes changes which is important since we always strive to be better and come up with new and better ways to solve problems.

Things you’ll be responsible for
- Handling tickets from our merchants, like what happened with a specific payment, mostly via e-mail

- Checking and matching payments
- Correcting payments
- Escalating and highlighting issues to the tech team and other teams.


Things you are really good at
- Excel
- Learning new systems fast
- Administration
- Customer service


And you are definitely
- Fluent in English. If you know any additional language, gold star to you!
- Bachelors degree in relevant field
- Experienced in customers service or a support function
- Able to sometimes work outside office hours, occasionally also on weekends Visa mindre

About Us
Zimpler is a Fintech company smack in the middle of next generation payments and Open Banking. We offer an account to account payment solution to companies that want an easy and quick way to offer incoming and outgoing bank payments for their users.

In short: we make it real easy for you to let your users pay and withdraw money while increasing conversion.

Our vision is that everything should just work. Imagine a world which is completely friction free. No waiting in line, no arguing with support, no woopsie daisy unexpected errors. Just smooth sailing from when you wake up in the morning until you slither down between your sheets in the evening. Wouldn’t that be nice?

As a Fintech company, our contribution to this comfier future is to simplify transactions between people and business everywhere. By listening to the needs of our customers, we create custom solutions, finding better, smarter, smoother, prettier, user friendlier and more innovative ways to do things.

We’ve just hit a growth spurt and are on the lookout for an AML Legal Counsel to join our motley crew of curious, growth minded and all around nice people.

About the role
As an AML Legal Counsel you will be responsible for providing advice and support to the business in legal matters from an AML perspective. You will ensure that internal governing documents are established to ensure that Zimpler complies with law, regulations and practices in the field. Furthermore, you will support and advice on product development and Zimplers entry into new markets as well as on the implementation of regulatory changes.

In addition to this you will also support employees in complex matters to ensure compliance with regulations and support the AML Manager in the daily work.

Things you’ll be responsible for
- Advising the organization in our international expansion and being the AML team’s point of contact in the new market’s workstream.
- Managing the internationalization project from an AML legal perspective.
- Coordinating with local counsel, working closely with people in Sweden and internationally.
- Support in connection with Zimpler’s entry into new markets and product development.
- Ensuring compliance with internal and external AML rules and regulations.
- Providing guidance and support to the organization in legal AML matters.
- Keep updated on Zimpler’s policies and procedures and AML regulatory developments.
- Support the AML Manager in the daily work.


Things you are really good at
- Being proactive, action-oriented and effective problem solver

- Being a team player and flexible mindset and good at prioritizing conflicting demands.
- Understanding business needs and the interplay between play, product, and compliance.


You are a self-motivated fast learner and you are a social person that likes the idea of interacting with our customers. You have the ability to work independently, at the same time you are a great team player with strong communication skills.



And you are definitely
- Fluent in Swedish and English
- Working knowledge within AML regulations
- A university graduate from a related field with 2+ years of working experience. Visa mindre

About Us
Zimpler is a Fintech company smack in the middle of next generation payments and Open Banking. We offer an account to account payment solution to companies that want an easy and quick way to offer incoming and outgoing bank payments for their users.

In short: we make it real easy for you to let your users pay and withdraw money while increasing conversion.

Our vision is that everything should just work. Imagine a world which is completely friction free. No waiting in line, no arguing with support, no woopsie daisy unexpected errors. Just smooth sailing from when you wake up in the morning until you slither down between your sheets in the evening. Wouldn’t that be nice?

As a Fintech company, our contribution to this comfier future is to simplify transactions between people and business everywhere. By listening to the needs of our customers, we create custom solutions, finding better, smarter, smoother, prettier, user friendlier and more innovative ways to do things.

We’ve just hit a growth spurt and are on the lookout for a Tech Recruiter to join our motley crew of curious, growth minded and all around nice people.

About the role
You will team up with our Product team and help with all roles related to tech, mainly focusing on developers within Golang. Your day-to-day tasks include sourcing talent on a global scale and coordinating the recruitment process, from first contact to signed offer.

Things you’ll be responsible for
- Talent sourcing on a global scale
- Manage end-to-end recruitment processes
- Keep up to date on everything related to tech trends and the best markets to target
- Nurturing and prospecting potential candidates


Things you are really good at
- Headhunting and sourcing the right talent
- Updated on the latest sourcing tools and strategies. Maybe you can even introduce us to tools that we've never heard of.
- Understanding people's needs and matching them against the right opportunity
- You have a great technical understanding and you enjoy the technical aspects. Maybe you've done some coding in your past, or you're really curious how everything works and you're no stranger to doing your own research.


And you are definitely
- You're truly invested in the tech scene, and understand their expectations and lingo
- You're open to new working ways and are not afraid to question current structures and ways of doing things
- Fluent in English Visa mindre

About Us
Zimpler is a Fintech company smack in the middle of next generation payments and Open Banking. We offer an account to account payment solution to companies that want an easy and quick way to offer incoming and outgoing bank payments for their users.

In short: we make it real easy for you to let your users pay and withdraw money while increasing conversion.

Our vision is that everything should just work. Imagine a world which is completely friction free. No waiting in line, no arguing with support, no woopsie daisy unexpected errors. Just smooth sailing from when you wake up in the morning until you slither down between your sheets in the evening. Wouldn’t that be nice?

As a Fintech company, our contribution to this comfier future is to simplify transactions between people and business everywhere. By listening to the needs of our customers, we create custom solutions, finding better, smarter, smoother, prettier, user friendlier and more innovative ways to do things.

We’ve just hit a growth spurt and are on the lookout for a Junior AML Analyst to join our motley crew of curious, growth minded and all around nice people.

About the role
We are looking for someone committed who will strengthen Zimpler’s support work and play an important role in ensuring the quality of Zimpler's product. You will work with evaluating and acting on information regarding high-risk behaviour or based on collected material.

Things you’ll be responsible for
- Be the first line of defense of high-risk behaviours identified by Zimpler

- Manage the collection and compilation of information regarding high-risk behaviour from partners
- Compile information regarding risk assessment at end customer level
- Work and be involved in developing improvements in working methods for the team


Things you are really good at
- Enjoy working with administrative work where the focus is on analysis, paying attention to details and capturing and recording important data

- Previous Experience with AML regulations
- Knowledge of advanced Excel functions


And you are definitely
- Fluent in Swedish and English
- Self-motivated and fast learner Visa mindre

About Us
Zimpler is a Fintech company smack in the middle of next generation payments and Open Banking. We offer an account to account payment solution to companies that want an easy and quick way to offer incoming and outgoing bank payments for their users.

In short: we make it real easy for you to let your users pay and withdraw money while increasing conversion.

Our vision is that everything should just work. Imagine a world which is completely friction free. No waiting in line, no arguing with support, no woopsie daisy unexpected errors. Just smooth sailing from when you wake up in the morning until you slither down between your sheets in the evening. Wouldn’t that be nice?

As a Fintech company, our contribution to this comfier future is to simplify transactions between people and business everywhere. By listening to the needs of our customers, we create custom solutions, finding better, smarter, smoother, prettier, user friendlier and more innovative ways to do things.

We’ve just hit a growth spurt and are on the lookout for a Legal Counsel Internationalization to join our motley crew of curious, growth minded and all around nice people.

About the role
We are looking for a Legal Counsel New Markets to manage legal matters related to Zimpler’s most prioritised workstream: our international expansion. In this role you will be in the heart of things and work closely with our new markets team as we expand our business to markets across the globe.

You will be in a unique position to learn the ins and outs of our business and it is key that you are curious and naturally take interest in a broad range of things. You will be an early member of Zimpler’s legal team and will constitute a fundamental building block in a growing team and company. We want innovation to be in the heart of Zimpler and this means the legal team as well, why we are looking for people who love solving problems, challenging how things are done and being on the forefront of technical development.

This is not a regular inhouse counsel gig, it’s an opportunity to be part of building an innovative company in an industry that is being reimagined and disrupted as we speak, and it’s key that you are excited and energised by the thought of being part of that journey.

Things you’ll be responsible for
- Advising the organization in our international expansion and being the legal team’s point of contact in the new markets work stream.
- Managing the internationalization project from a legal perspective, making sure that key stakeholders within the legal team and externally are consulted as needed.
- Taking lead on financial regulatory matters, such as analyzing license requirements and preparing license applications.
- Coordinating with local counsel, working closely with people in Sweden and internationally.


Things you are really good at
- Approachable and adaptable to ensure a great cross-functional collaboration in an international setting.
- Leading projects and being proactive and curious with an ability to take ownership and deliver strong results in a timely manner.
- Understanding financial regulatory frameworks in an international setting and being able to apply requirements to Zimpler’s operations in a business minded manner.
- Being a team player and flexible mindset and good at prioritising conflicting demands.


And you are definitely
- Fluent in Swedish and English
- Strong communicator with integrity
- A university graduate from a related field with 3+ years of relevant experience from a top tier business law-firm, startup, bank or a bigger corporation, preferably a mix. Visa mindre

About Us
Zimpler is a Fintech company smack in the middle of next generation payments and Open Banking. We offer an account to account payment solution to companies that want an easy and quick way to offer incoming and outgoing bank payments for their users.

In short: we make it real easy for you to let your users pay and withdraw money while increasing conversion.

Our vision is that everything should just work. Imagine a world which is completely friction free. No waiting in line, no arguing with support, no woopsie daisy unexpected errors. Just smooth sailing from when you wake up in the morning until you slither down between your sheets in the evening. Wouldn’t that be nice?

As a Fintech company, our contribution to this comfier future is to simplify transactions between people and business everywhere. By listening to the needs of our customers, we create custom solutions, finding better, smarter, smoother, prettier, user friendlier and more innovative ways to do things.

We’ve just hit a growth spurt and are on the lookout for a AML support Agent to join our motley crew of curious, growth minded and all around nice people. You will work 100 % during the summer and part time during regular weeks

About the role
We are looking for someone committed who will strengthen Zimpler’s support work and play an important role in ensuring the quality of Zimpler's product. You will work with evaluating and acting on information regarding high-risk behaviour or based on collected material.

Things you’ll be responsible for
- Be the first line of defense of high-risk behaviours identified by Zimpler
- Assess and analyse collected data to detect and report suspicious behaviour/activities
- Compile information regarding risk assessment at end customer level


Things you are really good at

- Enjoy working with administrative work where the focus is on analysis, paying attention to details and capturing and recording important data
- Preferably previous Experience with AML regulations
- Knowledge of advanced Excel functions


And you are definitely
- Fluent in Swedish and English. If you know any additional language, gold star to you!
- A student within relevant field with at least 2 years left on your studies
- Able to work 100% during this summer and part-time during regular weeks (includes mostly weekends but weekdays too). Visa mindre

About Us
Zimpler is a Fintech company smack in the middle of next generation payments and Open Banking. We offer an account to account payment solution to companies that want an easy and quick way to offer incoming and outgoing bank payments for their users.

In short: we make it real easy for you to let your users pay and withdraw money while increasing conversion.

Our vision is that everything should just work. Imagine a world which is completely friction free. No waiting in line, no arguing with support, no woopsie daisy unexpected errors. Just smooth sailing from when you wake up in the morning until you slither down between your sheets in the evening. Wouldn’t that be nice?

As a Fintech company, our contribution to this comfier future is to simplify transactions between people and business everywhere. By listening to the needs of our customers, we create custom solutions, finding better, smarter, smoother, prettier, user friendlier and more innovative ways to do things.

We’ve just hit a growth spurt and are on the lookout for a Merchant Support Agent to join our motley crew of curious, growth minded and all around nice people.

About the role
As a support agent at Zimpler you'll handle tickets from our merchant (ie our customers) as well as end users with different questions they have, for example regarding a specific transaction or their account. You make sure that our merchants get a good and correct response as fast as possible. If you don’t know the answer (because , to be honest - we don’t know everything) we will solve it together. The most important thing is that the merchants get the correct answer or help as fast as possible. You will work closely with the rest of the customer support team (which is part of the product team) and other teams like Finance and AML.

A Large part of your work will consist of checking payments and working in Excel, other than handling tickets.

We are looking for a curious and service minded colleague that want to be a part of our cool journey. You are a team player and an analytic person that likes to go to the bottom with problems. You are also an easy learner and welcomes changes which is important since we always strive to be better and come up with new and better ways to solve problems.

Things you’ll be responsible for
- Handling tickets from our merchants, like what happened with a specific payment, mostly via e-mail
- Checking and matching payments
- Correcting payments
- Escalating and highlighting issues to the tech team and other teams.


Things you are really good at
- Excel
- Learning new systems fast
- Administration
- Customer service


And you are definitely
- Fluent in Swedish and English. If you know any additional language, gold star to you!
- A student in a relevant field with at least 2 years left of your studies
- Experienced in customers service or a support function
- Able to work 100% during this summer and part-time during regular weeks (includes mostly weekends but weekdays too). Visa mindre

About Us
Zimpler is a Fintech company smack in the middle of next generation payments and Open Banking. We offer an account to account payment solution to companies that want an easy and quick way to offer incoming and outgoing bank payments for their users.
In short: we make it real easy for you to let your users pay and withdraw money while increasing conversion.
Our vision is that everything should just work. Imagine a world which is completely friction free. No waiting in line, no arguing with support, no woopsie daisy unexpected errors. Just smooth sailing from when you wake up in the morning until you slither down between your sheets in the evening. Wouldn’t that be nice?
As a Fintech company, our contribution to this comfier future is to simplify transactions between people and business everywhere. By listening to the needs of our customers, we create custom solutions, finding better, smarter, smoother, prettier, user friendlier and more innovative ways to do things.
We’ve just hit a growth spurt and are on the lookout for an Accountant to join our motley crew of curious, growth minded and all around nice people.
About the role
We have a recent Finance department that constantly strives to be more efficient and supportive to our teams in the organization, while also delivering qualitative data to the market. You will work alongside experienced accountants and our Accountant Manager. We believe that working closely in a small team, such as this, allows you to have broad exposure to various areas of the business. The team manages a lot of the workload together and therefore you will always have great support. There will also be opportunities to work independently on projects and managing your own workload is important.
Things you’ll be responsible for
Managing accounts payable
Payments and bank reconciliations in volume
Handling VAT declarations
Juggling with different currencies
Involved in monthly closing and reporting
Administration within accounting
Implementation of New GL
Employee reimbursements for expenses incurred
Involved in year end closing
Implementation of new processes and continuous development of processes
Ad Hoc projects with the rest of Accounting team

Things you are really good at
1-3 years of experience within Accounting
Experience with big volumes of workload
Excel is your favourite tool and you “excel” at it
Experience of working with NetSuite
Experience of working in a business with a flat hierarchy
Ability to work well independently and as part of a team

And you are definitely
Native like - fluent in written and spoken English
International mindset
A doer, a problem solver while being curious
Able to excel in a fast paced environment where multi-tasking and short timelines are met with consistent ability to achieve financial accuracy
Self-starter with strong communication skills
Knowledgeable of Swedish accounting practices and law Visa mindre

About Us
Zimpler is a Fintech company smack in the middle of next generation payments and Open Banking. We offer an account to account payment solution to companies that want an easy and quick way to offer incoming and outgoing bank payments for their users.
In short: we make it real easy for you to let your users pay and withdraw money while increasing conversion.
Our vision is that everything should just work. Imagine a world which is completely friction free. No waiting in line, no arguing with support, no woopsie daisy unexpected errors. Just smooth sailing from when you wake up in the morning until you slither down between your sheets in the evening. Wouldn’t that be nice?
As a Fintech company, our contribution to this comfier future is to simplify transactions between people and business everywhere. By listening to the needs of our customers, we create custom solutions, finding better, smarter, smoother, prettier, user friendlier and more innovative ways to do things.
We’ve just hit a growth spurt and are on the lookout for a Global Product marketing Manager to join our motley crew of curious, growth minded and all around nice people.
About the role
Zimpler is expanding fast into new markets and new segments. We are looking to increase and improve our marketing efforts of our existing solution but also looking on how to improve and develop the services we offer. You will be an integral part of our market expansion and growth as a company. It will be all about collaboration and the thrill of creating something truly remarkable.
The role will be located in Sweden, ideally Gothenburg or Stockholm.
Things you’ll be responsible for
Responsible for developing product marketing plans & strategy
Develop and implement a deep understanding of B2B and B2C product marketing tactics to influence overall strategy
Work closely with wider marketing team to identify and prioritize consumer needs with a focus on Gen Z & Millennial audience
Drive and brief launch plans for new segments
Collaborate with Sales Leadership to develop tools and resources to support their efforts
Establish and review marketing analytics to support messaging, product focus, and promotional planning
Developing product marketing programs to drive penetration rates and velocity via integrated, multi-channel campaigns, communications and more
Develop new and calibrate existing plans and programs to drive growth and retention efforts
Support the business, as necessary



Things you are really good at
Previous experience working in product marketing, brand marketing or similar roles, with robust domain knowledge
Excellent English communication skills, both written and verbal
Strong organizational skills and time management skills
Excellent storyteller with impeccable presentation skills
Experience working in an international environment
A team player with a can do attitude



And you are definitely
Degree in marketing / communications.
Collaborative, proactive and self-motivated with an entrepreneurial & creative solution-oriented mindset
Passionate about Gen z and Millennial trends
Interest in Tech, social and pop culture
Good Vibes! Visa mindre

About Us
Zimpler is a Fintech company smack in the middle of next generation payments and Open Banking. We offer an account to account payment solution to companies that want an easy and quick way to offer incoming and outgoing bank payments for their users.

In short: we make it real easy for you to let your users pay and withdraw money while increasing conversion.

Our vision is that everything should just work. Imagine a world which is completely friction free. No waiting in line, no arguing with support, no woopsie daisy unexpected errors. Just smooth sailing from when you wake up in the morning until you slither down between your sheets in the evening. Wouldn’t that be nice?

As a Fintech company, our contribution to this comfier future is to simplify transactions between people and business everywhere. By listening to the needs of our customers, we create custom solutions, finding better, smarter, smoother, prettier, user friendlier and more innovative ways to do things.

We’ve just hit a growth spurt and are on the lookout for a Spanish Merchant Support to join our motley crew of curious, growth minded and all around nice people.

About the role
We are looking for someone committed who will strengthen Zimpler’s support work. You will play an important role in ensuring the quality of Zimpler's product to customers as well as be a key player in Zimpler's continued international expansion. You will be part of a tight-knit team where everyone strives toward the same goal and supports each other.

The role will include both day and evening shifts as well as on-call duty.

Things you’ll be responsible for
- Support our merchants through email
- Create and analyse data using Excel
- Reconcile transactions and product flows
- Work and be involved in developing improvements in working methods for the team


Things you are really good at
- Enjoys working with administrative work where the focus is on analysis, paying attention to details and capturing and recording important data
- Handling a broad range of complex questions from our merchants / Clients
- You have an interest in technology and understand it easily
- Communicating both internally and externally
- Knowledge of Excel and basic functions


And you are definitely
- Fluent in English and Spanish. Portuguese is highly advantageous
- Experience from 2nd line support where you previously worked with complex cases. We will jump for you joy if you have previous experience from a payments company
- You as a person is self-motivated and fast learner. You enjoy teamwork and not afraid to help out if necessary Visa mindre