Lediga jobb Sinch Sweden AB i Stockholm

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Senior Software Engineer - Golang

Ansök    Apr 16    Sinch Sweden AB    Mjukvaruutvecklare
Develop, architect and scale the core infrastructure for Sinch Engage, our Multi-channel Connectivity offering. Be part of a multi-functional team that sets its own objectives and goals with responsibility for every stage of product development life cycle from planning and design to implementation, testing, deployment, monitoring and maintenance. Your work will be focused around building critical front-end and backend systems that make up the core of the p... Visa mer
Develop, architect and scale the core infrastructure for Sinch Engage, our Multi-channel Connectivity offering. Be part of a multi-functional team that sets its own objectives and goals with responsibility for every stage of product development life cycle from planning and design to implementation, testing, deployment, monitoring and maintenance.
Your work will be focused around building critical front-end and backend systems that make up the core of the product line; The code you write will be consumed by used by many different teams and is a key enabler in the product line. As a Software Engineer, you will write code that has a high impact throughout the organization, and it is paramount that it meets our level of excellence!
Tech stack: Golang, Typescript, Node JS, Kafka, Redis, RabbitMQ, MongoDB, Postgres, Click House, Kubernetes, Google Cloud, React.
In order to contribute to this role, you have:
Experience working across multiple technology stacks using different programming paradigms.
Experience working in a customer-focused environment, ideally within a SaaS or subscription business.
Familiar with IaC / GitOps and related CI/CD toolset.
Experience in the High-Level languages Go and Node. JS.
Expertise in modern front-end frameworks such as React, Vue or Svelte.
Consistent track record working with Typescript in a professional or open-source setting.
Experience making architectural decisions that have high impact.
Fluency in English.

Big Plus!
Experience building analytics solutions using technology like Click House, Timescale DB, or Apache Flink.
Experience with Micro-frontend architectures, web components and the latest Web APIs.
Experience with test automation. We use Cypress.
Solid understanding of Kubernetes and networking
Experience with Kafka streaming

Sinch is a global company composed of people from different countries and cultures. Our benefits adjust regionally to support employees and help them to thrive in every stage of life. We offer valuable benefits and resources, including health and life insurance, a flexible work environment, retirement savings plans, and more.
Our Hiring Process
In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and equal opportunity. Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently works towards identifying the people that best fit each open job, based on Sinch's hiring needs and candidates' career expectations.
We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly! Don't let that stop you from considering Sinch for the next step in your career. We are always open to candidates that could bring new insights and perspectives to Sinch! Visa mindre

Senior Frontend Engineer

Ansök    Mar 27    Sinch Sweden AB    Mjukvaruutvecklare
Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. With presence in more than 50 countries, whether you know us or not, you've definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year. Sinch... Visa mer
Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.
With presence in more than 50 countries, whether you know us or not, you've definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.
Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 3,000 employees across 55 different countries.
Role and Responsibilities
Develop, architect and scale the core infrastructure for Sinch's web applications. Be part of in a small cross functional team that sets its own objectives and goals with responsibility for every stage of product development life cycle from planning and design to implementation, testing, deployment, monitoring and maintenance, you build It you run it.
Your work will be focused around building critical front-end systems that make up the core of the product line; The code you write will be consumed by used by many different teams and is a key enabler in the product line. As a Staff or Senior Front-end engineer you will write code that has a high impact throughout the organization and it is paramount that it meets our level of excellence.
Please apply your resume in English!
In order to contribute to this role, you have:
A strong software engineering background
In-depth knowledge of the web platform and ecosystem
Expertise in modern front-end frameworks such as React, Vue or Svelte
Solid track record working with Typescript in a professional or open-source setting.
Experience making architectural decisions that have high impact
Fluency in English

Big Plus!
Experience building and using design systems
Experience with Micro-frontend architectures
Experience with Web components and the latest Web APIs
Experience with UI test automation
Experience with cloud services, cloud architecture, DevOps, CI/CD

Benefits
Sinch is a global company composed of people from different countries and cultures. Our benefits adjust regionally to support employees and help them to thrive in every stage of life. We offer valuable benefits and resources, including health and life insurance, a flexible work environment, retirement savings plans, and more.
Our Hiring Process
In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory. Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently work towards identifying the candidates that best fit each open job, based on Sinch’ s hiring needs and candidates’ career expectations.
We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly! Even if you do not meet all job requirements, don't let that stop you from considering Sinch for the next step in your career. We are always open to candidates that could bring new ideas and perspectives to Sinch! Visa mindre

Senior Data Engineer

We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video. We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside ... Visa mer
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video.
We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside outstanding people.
The essence of the role
Join our team at Sinch as a Senior Data Engineer, where you'll be responsible for constructing, maintaining, and supporting data pipelines across our global product portfolio. Apply innovative ways and cutting-edge technologies in the market to excel in this role. We're seeking a candidate with a proven background in , Python, and ETL/ELT that takes a proactive approach to address intricate challenges and craft data pipelines that not only empower the data domain but also enhance connectivity within Sinch through the effective use of data.
This role is based in Stockholm, Sweden, and functions under a hybrid model, reporting to the Data Engineering Manager.
As our Senior Data Engineer, you will:
This role offers a distinctive chance for you to lead, drive, and implement impactful initiatives in a rapidly growing business. Our dedication to taking action is unwavering, acknowledging its importance not only for our esteemed customers but also for the greater global community.
Lead data engineering projects, ensuring their successful delivery.
Provide valuable support to leadership, serving as a technical authority for the team.
Offer guidance to team members during code reviews to maintain high standards of quality.
Promote best practices in data engineering within and beyond the team.
Drive the data integration efforts across diverse platforms and products.
Contribute to the development, performance, quality, monitoring, and maintenance of data pipelines.
Identify areas for improvement in our products, business processes, and architecture through insightful data analysis.

Who are you?
We believe you are a professional skilled in pipeline development and governance, with experience in tools for virtualization and a background in real-time data processing. Your organizational prowess is evident in breaking down projects efficiently, and your expertise extends to designing new data architectures with a focus on security standard processes. Your diverse skills make you a valuable asset, poised to drive innovative data solutions for our dynamic team and evolving business.
Proficient in software development with expertise in Python, Spark, Git, CI/CD, and Docker.
Skilled in using for data querying and ETL/ELT development.
Experience in structuring and storing large volumes of data in data lakes and warehouses.
Capable of fixing and optimizing data pipelines for enhanced performance and reliability.
Familiarity with data pipeline orchestration tools like Airflow, Dagster, and experience using Databricks.
Cloud experience in AWS or GCP.
Knowledgeable about various data architectures such as Data Lake, Data Mesh, and Data Fabric.
Strong communication skills with fluency in English for engaging with stakeholders from technical and business areas.

Ready to chase your dreams?
Join our data-centric organization by submitting your application in English.
Together, let's shape the future of data-driven innovation, where organizational data lies at the heart of what we do. Be a part of our global data team that promotes growth and embraces hybrid work arrangements.
At Sinch, we value learning, adopt change, and offer opportunities for personal and professional growth. Unfortunately, we are not able to support relocation outside EU at present, therefore, will take into consideration only applicants who hold a Swedish or EU/EEA citizenship, or have a valid work permit for Sweden. Visa mindre

IT Vendor Manager

Ansök    Mar 20    Sinch Sweden AB    Account manager
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video. We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside ... Visa mer
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video.
We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside outstanding people.
The essence of the role
We're looking for an experienced IT Vendor Manager to join our team, where open communication and a supportive culture propel success. You will be instrumental in building robust vendor relationships, ensuring contract compliance, optimizing costs, and delivering significant value through strategic vendor management.
Whether you're skilled in the art of persuasion and eager to make a meaningful impact, we encourage you to partner with us in a forward-thinking and inclusive environment.
As our IT Vendor Manager, you will:
Develop and implement IT vendor management strategies to optimize costs, enhance performance, and ensure alignment with business objectives.
Lead IT vendor relationships, including licensing and subscription models, performance evaluation, and issue resolution.
Partner with Procurement System Owners for negotiation of IT supplier relationships
Collaborate with internal stakeholders to understand business needs and requirements for IT services and solutions.
Monitor and review vendor performance, ensuring adherence to Service Level Agreements (SLAs) and conducting regular performance reviews for continuous improvement.
Ensure compliance with contractual obligations, terms, and conditions, alongside legal and procurement teams.
Track and report critical metrics, Key Performance Indicators (KPI's), related to vendor performance and cost management.
Develop and maintain a repository of vendor documentation, contracts, and agreements.
Stay informed about industry standard processes and emerging trends.

This position is based in Stockholm and reports to the Head of Digital Delivery. We provide flexibility through a hybrid work model. Given our global presence, occasional work beyond standard hours may be required.
Who are you?
We believe you excel in dynamic environments with self-initiative, a practical app, and strong negotiation skills. Your sound judgment, integrity, and analytical abilities enables you to build positive relationships with both internal and external stakeholders.
To contribute to this role, we see that you have:
Bachelor's degree in Business Administration, IT Management, or a related field.
Proven experience in IT vendor management or related roles, showcasing strong technical competencies and supplier management skills.
Familiarity with legal and compliance aspects of vendor contracts.
Excellent communication and social skills, demonstrated in cross-functional collaboration and stakeholder management.
Knowledgeable about IT industry trends, technologies, and standard methodologies.

Ready to chase your dreams?
Our corporate language is English. Please submit your application in English.
At Sinch, we value learning, adopt change, and offer opportunities for personal and professional growth. Unfortunately, we are not able to support relocation outside EU at present, therefore, will take into consideration only applicants who hold a Swedish or EU/EEA citizenship, or have a valid work permit for Sweden. Visa mindre

Senior Data Engineer

We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video. We believe equal opportunities are the key to our success. No matter who you are, you’ll be able to explore career options, face captivating challenges, and build skills alongside ... Visa mer
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video.
We believe equal opportunities are the key to our success. No matter who you are, you’ll be able to explore career options, face captivating challenges, and build skills alongside outstanding people.
The essence of the role
Join our team at Sinch as a Senior Data Engineer, where you'll be responsible for constructing, maintaining, and supporting data pipelines across our global product portfolio. Apply innovative ways and cutting-edge technologies in the market to excel in this role. We're seeking a candidate with a proven background in , Python, and ETL/ELT that takes a proactive approach to address intricate challenges and craft data pipelines that not only empower the data domain but also enhance connectivity within Sinch through the effective use of data.
This role is based in Stockholm, Sweden, and functions under a hybrid model, reporting to the Data Engineering Manager.
As our Senior Data Engineer, you will:
This role offers a distinctive chance for you to lead, drive, and implement impactful initiatives in a rapidly growing business. Our dedication to taking action is unwavering, acknowledging its importance not only for our esteemed customers but also for the greater global community.
Lead data engineering projects, ensuring their successful delivery.
Provide valuable support to leadership, serving as a technical authority for the team.
Offer guidance to team members during code reviews to maintain high standards of quality.
Promote best practices in data engineering within and beyond the team.
Drive the data integration efforts across diverse platforms and products.
Contribute to the development, performance, quality, monitoring, and maintenance of data pipelines.
Identify areas for improvement in our products, business processes, and architecture through insightful data analysis.

Who are you?
We believe you are a professional skilled in pipeline development and governance, with experience in tools for virtualization and a background in real-time data processing. Your organizational prowess is evident in breaking down projects efficiently, and your expertise extends to designing new data architectures with a focus on security standard processes. Your diverse skills make you a valuable asset, poised to drive innovative data solutions for our dynamic team and evolving business.
Proficient in software development with expertise in Python, Spark, Git, CI/CD, and Docker.
Skilled in using for data querying and ETL/ELT development.
Experience in structuring and storing large volumes of data in data lakes and warehouses.
Capable of fixing and optimizing data pipelines for enhanced performance and reliability.
Familiarity with data pipeline orchestration tools like Airflow, Dagster, and experience using Databricks.
Cloud experience in AWS or GCP.
Knowledgeable about various data architectures such as Data Lake, Data Mesh, and Data Fabric.
Strong communication skills with fluency in English for engaging with stakeholders from technical and business areas.

Ready to chase your dreams?
Join our data-centric organization by submitting your application in English.
Together, let’s shape the future of data-driven innovation, where organizational data lies at the heart of what we do. Be a part of our global data team that promotes growth and embraces hybrid work arrangements.
At Sinch, we value learning, adopt change, and offer opportunities for personal and professional growth. Unfortunately, we are not able to support relocation outside EU at present, therefore, will take into consideration only applicants who hold a Swedish or EU/EEA citizenship, or have a valid work permit for Sweden. Visa mindre

Senior Network Engineer

Ansök    Mar 20    Sinch Sweden AB    Nätverkstekniker
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video. We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside ... Visa mer
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video.
We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside outstanding people.
The essence of the role
We're seeking an experienced Senior Network Engineer to join our Public Cloud Integration team and play a key role in shaping Sinch's network infrastructure. You will have the opportunity to lead and enhance our network across co-location data centers, AWS, and other cloud service providers. If you possess deep technical expertise in Network Architecture, managing global bandwidth, particularly in Cisco iOS, ASA, routing protocols, IPSec, MPLS, and hybrid infrastructure integration, we look forward to hearing from you.
This role is based in Stockholm, Sweden, and functions under a hybrid model, reporting to the Head of Cloud Network.
As our new Network Engineer, you will:
Coordinate, maintain, and architect all network and security devices.
Proactively monitor systems for performance issues and participate in capacity planning, analysis, and system implementations.
Lead troubleshooting efforts with internal teams and external partners to ensure system stability.
Build and maintain documentation for data centers, systems, applications, and networks.
Collaborate with global team members to safeguard the confidentiality, integrity, and availability of Sinch network and services.
Perform site inventories and installations at various local and remote data center locations as needed.
Contribute to rotational on-call duties.

Who are you?
We believe you're experienced with network performance monitoring, enterprise-level data center design, and Linux/Unix networking. Your knowledge of cloud infrastructure, knack for delivering results, impressive multitasking abilities, and strong communication skills stand out. You perform well under pressure and excel in managing project details.
To contribute to this role, we see that you have experience in:
Switching (spanning tree, Ether-Channel, 802.1q VLANs).
Routing expertise (BGP, OSPF, EIGRP).
Packet capture and analysis.
Implementing IP layer access control and configuring IOS and ASA based IPSEC VPNs.
Upgrading IOS, ASA, and associated software.
Networking in AWS and understanding cloud environments.
Change Management and ITIL processes.
Additional System Administrator knowledge at the infrastructure level is beneficial.

Ready to chase your dreams?
If you're passionate about ensuring network reliability, optimizing performance, and collaborating with a distributed team, this role is for you!
Our corporate language is English. Please submit your application in English.
At Sinch, we value learning, adopt change, and offer opportunities for personal and professional growth. Unfortunately, we are not able to support relocation outside EU at present, therefore, will take into consideration only applicants who hold a Swedish or EU/EEA citizenship, or have a valid work permit for Sweden. Visa mindre

Information Architect / Data Modeler

Ansök    Feb 1    Sinch Sweden AB    Databasanalytiker
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world through mobile messaging, email, voice, and video. We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside o... Visa mer
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world through mobile messaging, email, voice, and video.
We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside outstanding people.
The essence of the role
Journey with us in our mission to pioneer how the world communicates by taking on a key role in strengthening Sinch's data management capabilities within our newly established Data office. Our primary goal is to establish and implement data management and governance practices across the entire organization. Data architecture is fundamental to data management and a critical component in Sinch's strategic vision and roadmap.
You will play a key role in shaping the structure and flow of data. This role is less concerned with deep technicalities and more about understanding our business processes to streamline information flows.
As our Information Architect/Data Modeler, you will:
Establishing data architecture artifacts and data management standards and guidelines for Sinch.
Shape data organization and management through the delivery of data models, data specifications, data definitions, and data flow recommendations.
Assist in the development of our data catalogue and help recognize data as an asset.
Work closely with data producers and consumers in the line functions across Sinch, data governance roles, and other architects.

Who are you?
We believe you are a data management professional that thrives on bridging business and IT alignment. Your strength lies in your collaborative, solution-oriented partnerships, dedication to thorough documentation, and capacity to flourish in dynamic contexts. Additionally, you are self-motivated and can quickly adapt to changing priorities. You have a strong desire to comprehend complex business initiatives, models, and systems, and you welcome the opportunity to tackle ever-changing challenges.
To contribute in this role, we see that you have:
You possess experience with DCAM, DAMA or other Data Management frameworks.
Your area of expertise centers on data architecture which allows you to establish logical data models, write data definitions, data mapping specifications, and design logical data flows.
You demonstrate a track record of effectively collaborating with data owners and stewards to translate their business requirements for development teams.
It is considered advantageous if you have prior exposure to other Data Management areas, particularly Data Quality management.

Ready to chase your dreams?
Join our data-centric organization by submitting your application in English.
Together, let's shape the future of data-driven innovation, where organizational data lies at the heart of what we do. Be a part of our global data team that promotes growth and embraces hybrid work arrangements.
At Sinch, we value learning, adopt change, and offer opportunities for personal and professional growth. Unfortunately, we are not able to support relocation outside EU at present, therefore, will take into consideration only applicants who hold a Swedish or EU/EEA citizenship, or have a valid work permit for Sweden. Visa mindre

IT Support Technician

We are Sinch. The world's number one in mobile engagement, helping outstanding companies connect with customers. And whether you know us or not, you've definitely used our tech. From the life-changing to the time-saving, we're helping over 3,000 businesses to interact with people like never before. We reach every phone on the planet so imagine the scale, the variety, the opportunity and the growth that offers. Here you'll dream even bigger than ever, explo... Visa mer
We are Sinch. The world's number one in mobile engagement, helping outstanding companies connect with customers. And whether you know us or not, you've definitely used our tech. From the life-changing to the time-saving, we're helping over 3,000 businesses to interact with people like never before.
We reach every phone on the planet so imagine the scale, the variety, the opportunity and the growth that offers. Here you'll dream even bigger than ever, explore your career options, face captivating challenges and build your skills alongside amazing experts.
And every time you hear a phone ping, you'll be proud of knowing you were part of making that happen. 147 billion times a year. Now we are seeking an IT Support Technician in Stockholm that is passionate about technical support and troubleshooting.
Please submit your application/CV in English.
The essence of the role
As IT Support Technician you provide first line and on-site support to Sinchers as a part of the Global IT support team. of Sinch's Global IT support team. Curiosity, user friendliness and willingness to learn is crucial. We think that you love IT and problem solving. The role requires you to have the ability to work independently and take full ownership of your own work as well as be a team player.
The role is hybrid in Stockholm, Sweden, with 2 - 3 days per week on site.
Key responsibilities:
First line support for all IT issues
Office IT equipment
Device management and software/hardware troubleshooting and fixes.
Administration of Microsoft 365 and related systems
Documenting solutions

Requirements:
2-3 years experience of working with IT Support.
Good knowledge of Windows and macOS
Good knowledge of Microsoft 365 administration
Experience of Azure and Active Directory
Experience of Android and iOS devices
Proficiency in written and spoken English.

Big Plus!
IT degree
Experience of Microsoft environment

Benefits
Sinch is a global company composed of people from different countries and cultures. Our benefits adjust regionally to support employees and help them to thrive in every stage of life. We offer valuable benefits and resources, including health and life insurance, a flexible work environment, retirement savings plans, and more.
Our Hiring Process
In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and equal opportunity. Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently works towards identifying the people that best fit each open job, based on Sinch's hiring needs and candidates' career expectations.
We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly! Don't let that stop you from considering Sinch for the next step in your career. We are always open to candidates that could bring new insights and perspectives to Sinch! Visa mindre

Data Engineer

We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video. We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside ... Visa mer
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video.
We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside outstanding people.
The essence of the role
Come be a part of our team as a Data Engineer. Take the lead in building, maintaining, and supporting data pipelines throughout our global product portfolio. Unleash your creativity and leverage the latest technologies to shine in this role. Your expertise in , Python, and ETL/ELT will empower you to take a proactive approach to sophisticated challenges and shaping data pipelines that enhance the data domain and foster connectivity across Sinch.
This role is based in Stockholm, Sweden, and functions under a hybrid model, reporting to the Data Engineering Manager.
As our Data Engineer, you will:
Implement high-impact initiatives in a rapidly growing business to drive results for our customers and the world.
Engage in the integration of data across diverse platforms and products.
Contribute to data pipelines development, performance, quality, monitoring, and maintenance.
Identify opportunities for improvement in our data movement pipelines.
Lead data engineering projects to ensure successful delivery.

Who are you?
We believe you bring solid expertise in diverse data landscapes, coupled with proficiency in pipeline development and governance. Your essential experience with virtualization tools, as well as your demonstrated capability in real-time data processing and analytics sets you apart. As an effective communicator, you effortlessly bridge the technical and business sectors. Your dedication to continual learning ensures that you stay current of industry trends and eagerly adopt new technologies.
To succeed in this role, we see that you have:
Robust foundation in software development, including fluency in Python, Spark, Git, CI/CD, and Docker.
Demonstrated experience using for data querying and building ETL/ELT processes.
Practical expertise with data lakes and data warehouses, implementing best practices to structure and store big volumes of datasets.
Skilled in data pipeline creation and orchestration tools, such as Airflow and Dagster.
Hands-on experience with Databricks and cloud platforms such as AWS or GCP.
Fluency in English.

Ready to chase your dreams?
Join our data-centric organization by submitting your application in English.
Together, let's shape the future of data-driven innovation, where organizational data lies at the heart of what we do. Be a part of our global data team that promotes growth and embraces hybrid work arrangements.
At Sinch, we value learning, adopt change, and offer opportunities for personal and professional growth. Unfortunately, we are not able to support relocation outside EU at present, therefore, will take into consideration only applicants who hold a Swedish or EU/EEA citizenship, or have a valid work permit for Sweden. Visa mindre

IT Vendor Manager

Ansök    Dec 11    Sinch Sweden AB    Account manager
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video. We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside ... Visa mer
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video.
We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside outstanding people.
The essence of the role
We're looking for an experienced IT Vendor Manager to join our team, where open communication and a supportive culture propel success. You will be instrumental in building robust vendor relationships, ensuring contract compliance, optimizing costs, and delivering significant value through strategic vendor management.
Whether you're skilled in the art of persuasion and eager to make a meaningful impact, we encourage you to partner with us in a forward-thinking and inclusive environment.
As our IT Vendor Manager, you will:
Develop and implement vendor management strategies to optimize costs, enhance performance, and ensure alignment with business objectives.
Lead IT vendor relationships, including contract negotiation, performance evaluation, and issue resolution.
Collaborate with internal stakeholders to understand business needs and requirements for IT services and solutions.
Monitor and review vendor performance, ensuring adherence to Service Level Agreements (SLAs) and conducting regular performance reviews for continuous improvement.
Ensure compliance with contractual obligations, terms, and conditions, alongside legal and procurement teams.
Track and report critical metrics, Key Performance Indicators, related to vendor performance and cost management.
Develop and maintain a repository of vendor documentation, contracts, and agreements.
Stay informed about industry standard processes and emerging trends.


Who are you?
We believe you excel in dynamic environments with self-initiative, a practical app, and strong negotiation skills. Your sound judgment, integrity, and analytical abilities enables you to build positive relationships with both internal and external stakeholders.
To contribute to this role, we see that you have:
Bachelor's degree in Business Administration, IT Management, or a related field.
Proven experience in IT vendor management or related roles, showcasing strong negotiation and contract management skills.
Familiarity with legal and compliance aspects of vendor contracts.
Excellent communication and social skills, demonstrated in cross-functional collaboration and stakeholder management.
Knowledgeable about IT industry trends, technologies, and standard methodologies.

Ready to chase your dreams?
Our corporate language is English. Please submit your application in English.
At Sinch, we value learning, adopt change, and offer opportunities for personal and professional growth. Unfortunately, we are not able to support relocation outside EU at present, therefore, will take into consideration only applicants who hold a Swedish or EU/EEA citizenship, or have a valid work permit for Sweden. Visa mindre

Salesforce Functional Specialist

Ansök    Dec 5    Sinch Sweden AB    Enterprise Architect
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video. Are you a driven and experienced Salesforce CRM (Customer Relationship Management) Functional Specialist looking to take your career to the next level? We are excited to welcome a ... Visa mer
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video.
Are you a driven and experienced Salesforce CRM (Customer Relationship Management) Functional Specialist looking to take your career to the next level? We are excited to welcome a motivated professional to our growing CRM team. With us, you will play a pivotal role in shaping our CRM capabilities and the ongoing management of our Salesforce system.
Join our tight-knit team of Salesforce experts and contribute significantly to the development and realization of our overarching CRM strategy.
The essence of the role
As an expert in the Salesforce platform, you will be instrumental in various phases of our CRM initiatives, including pre-studies, implementation projects, and continuous maintenance. Your primary focus will be aligning our CRM efforts with the needs of our business, striving to improve benefits and enhance the user experience.
With your focus set on processes and requirements, you will develop overall business objects modelling, flow descriptions and user stories, and describe the needs to Solution Architects and/or Developers who implement the changes in the systems.
As our Salesforce CRM Functional Specialist, you will:
Structure and lead CRM initiatives, ensuring timely delivery.
Understand overall organizational goals and translate them into actionable CRM outcomes.
Conduct workshops with key stakeholders across the organization.
Document, analyze, and validate business requirements, bridging the gap between business needs and technical implementation.
Provide high-level guidance for business and collaborate closely with Solution Architects and Developers.
Build user interface wireframes.
Offer insights and requirements to the Development team.
Assist in refining and prioritizing the backlog.
Create and present solution demos and train business users.
Define and build CRM reports and dashboards.

This role is based in Stockholm and offers a hybrid work model reporting to the Head of CRM.
Who are you?
Ideally, you possess a solid understanding of Salesforce CRM concepts and functionality, coupled with a genuine interest in staying up to date on changing business processes and policies. Your proactive approach to proposing technological solutions that correspond with business requirements distinguishes you. With exceptional communication and presentation skills, you can articulate complex ideas with clarity. Whether you work independently or as part of a collaborative team member, your versatility and efficiency contribute to the achievement of group goals.
To be successful in this role we believe you have:
Over 3 years of hands-on experience with Salesforce CRM encompassing administration and/or configuration/development.
Proficiency in managing stakeholder expectations.
Strong IT/business mediation abilities.
The capability to ensure timely deliverables with a keen eye on financial implications.
A track record of challenging and enhancing existing processes.
Exhibits project management skills to define, plan and execute deliveries.

Are you ready? Join us on our journey!
We will review applications continuously and may un-post the ad sooner rather than later depending on the inflow of candidates, so please submit your resume as soon as possible in English.
At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we can only consider applicants who hold Swedish or EU/EEA citizenship or have a valid work permit for Sweden. Visa mindre

HR Architect

We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video. We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside ... Visa mer
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video.
We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside outstanding people.
The essence of the role
Are you ready to help shape the future of Sinch's HR architecture? We are looking for a HR Architect focused on enhancing the HR technological frameworks and operational processes while serving as a trusted advisor to key partners. This role involves adopting a comprehensive view while defining, managing, and optimizing the HR IT landscape and creating value for Sinch.
As our HR Architect, you will:
Ensure HR architecture enables business value optimization and aligns with strategies and tactical perspectives.
Formulate execution plans to meet the target HR architecture, including value cases and return on investment, and ensure results align with objectives.
Provide a broad understanding of business interactions that goes beyond the technical aspects.
Serve as a bridge between IT vendors and the organization, clearly communicate requirements, assess external partner input, and function as a gatekeeper throughout the process.
Actively participate in forums, working groups, functional areas, and regional areas to maintain architectural alignment.
Act as technical and solution lead on HR, IT and business driven targets. Demonstrate a clear approach to solution methodology.

This role is based in Stockholm, Sweden, and functions under a hybrid model, reporting to the Head of HR IT.
Who are you?
You are someone who can take charge as the technical and solution lead on HR IT and business-driven initiatives, demonstrating a clear and effective approach to solution methodology. Your resilience and ability to navigate through challenges reflect your dedication to continuously refine the definition of a fit for purpose HR technology landscape.
To contribute to this role, we see that you have:
Strategic and tactical experience with HR technology and platforms, including planning for HR architecture in a complex environment.
Deep knowledge and experience in HRIS/HCM, preferably Oracle Fusion Cloud HCM.
Demonstrated cross-functional understanding of business processes, issues, and technologies in domains outside of the HR space, e.g. Finance and Sales.
Excellent verbal and written communication skills, including the ability to explain how technology supports business objectives to non-technical leaders.

Ready to chase your dreams?
We are building a technology landscape to enhance business value creation. If you're eager to contribute, learn, and drive successful outcomes, we want to hear from you!
Submit your application in English.
At Sinch, we value learning, adopt change, and offer opportunities for personal and professional growth. Unfortunately, we are not able to support relocation outside EU at present, therefore, will take into consideration only applicants who hold a Swedish or EU/EEA citizenship, or have a valid work permit for Sweden. Visa mindre

Manager IT Support Services

Ansök    Nov 2    Sinch Sweden AB    Driftledare, IT
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video. We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside ... Visa mer
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video.
We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside outstanding people.
The essence of the role
We are seeking a dedicated and driven individual for our IT Support to lead and cultivate continuous growth and development of Sinch's IT Support Services. As the forefront of our IT operations, you and your team will be instrumental in delivering outstanding support to all Sinchers.
You will guide and coach a team committed to addressing technical issues, handling requests, and managing hardware installations. You will also plan daily activities, improve our support structure, drive enhancements in service management, and optimize performance objectives.
As our IT Support Services Manager, you will:
Ensure timely and effective handling of tickets and requests.
Design and implement IT support procedures and policies, such as incident and problem management.
Set clear short and long-term performance objectives, analyze data to identify trends, drive continuous improvement, and foster a proactive working culture.
Take ownership of support-related products and services.
Embrace new technologies, like chatbots and AI, to enhance support offerings.
Understand the needs and challenges of Sinch users and stakeholders to deliver superb service experiences.
Ensure customer satisfaction and end user experience.

You will be a valuable member of the Digital Workspace and Infrastructure leadership team and report to the Head of Digital Workspace and Infrastructure. This role is based in Stockholm and offers a hybrid work model.
Who are you?
We believe you are a self-starter with a growth outlook, committed to achieving both short- and long-term objectives. You are customer and end user focused, coupled with a service mindset, will drive value creation and satisfaction.
Your strong communication skills and collaborative approach will boost effective partnership within and beyond your immediate team. With robust people and personal leadership skills, and an exceptional ability to build relationships with unwavering persistence will be your key to success.
To excel in this role, the following qualifications are essential:
Experience in people-focused leadership and driving organizational development within IT.
Background in IT support or customer service demonstrating a strong understanding of customer-centric approaches.
Proficiency in IT service management tools, such as Jira or ServiceNow.
Familiarity with ITIL or IT4IT framework.
A relevant university degree that aligns with the requirements of the position.
Fluent communication skills in English, enabling effective collaboration within an international environment.

At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we can only consider applicants who hold Swedish or EU/EEA citizenship or have a valid work permit for Sweden.
Ready to chase your dreams? Join us on our journey and submit your application in English.
About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

Manager Service Implementation

Ansök    Nov 1    Sinch Sweden AB    Driftledare, IT
Description We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video. We believe equal opportunities are the key to our success. No matter who you are, you’ll be able to explore career options, face captivating challenges, and build skill... Visa mer
Description
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video.
We believe equal opportunities are the key to our success. No matter who you are, you’ll be able to explore career options, face captivating challenges, and build skills alongside outstanding people.
The Essence of the Role
We're seeking a dedicated and driven people manager to guide and develop a team on a global scale. You will ensure our service implementation processes are driven efficiently, lead times are met, and the team delivers high-quality service to our clients. It's crucial for seamless alignment with other organizational components, requiring you to adeptly manage both large and small priorities.
Your role combines expertise sharing, leadership, and a comprehensive approach focusing on finding ways to improve efficiency through strategies like scalable solutions, cross-functional collaboration, and process automation.
As our Service Implementation Manager, you will:
Lead, coach & motivate a global team of service implementation specialists.
Assemble and analyze statistics and documentation for monthly reporting.
Oversee the processes, routines and lead times are followed by all partners.
Planning workload and division in the team along with Team Lead(s).
Drive and report on department specific project for quality and efficiency.
Represent the function in discussions and escalations.
Participate in the development of system and customer portal.

While our normal working hours are Monday through Friday, it is important to note this role may require your availability beyond regular office hours in the event of significant systems emergencies where your expertise is required.
This role is based in Stockholm and offers a hybrid work model.
Who are you?
We believe you are a self-starter with a growth outlook, committed to achieving both short- and long-term objectives. Your strong communication skills and collaborative approach will boost effective partnership within and beyond your immediate team. With robust people and personal leadership skills, and an exceptional ability to build relationships with unwavering persistence will be your key to success.
To contribute to this role, we see that you have:
Skilled in Salesforce CRM, JIRA Service Management, Confluence, and Microsoft Excel.
Fluency in both written and spoken English. Knowledge in other languages is a merit.
Proficient in understanding complex technical topics and specialized expertise.
Proactive and highly motivated with a natural problem-solving ability.
Adaptable and positive in ever-changing environments.
Demonstrates a deep understanding of customer-centric approaches within company guidelines.

Ready to chase your dreams?
Join us on our journey and submit your application in English.
At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not able to support relocation outside EU at the moment, therefore, will take into consideration only applicants who hold a Swedish or EU/EEA citizenship, or have a valid work permit for Sweden. Visa mindre

Data Architect

We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video. We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside ... Visa mer
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video.
We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside outstanding people.
The essence of the role
Journey with us in our mission to pioneer how the world communicates by taking on a key role in strengthening Sinch's data management capabilities within our newly established Data office. Our primary goal is to establish and implement data management and governance practices across the entire organization. Data architecture is fundamental to data management and a critical component in Sinch's strategic vision and roadmap.
You will play a key role in shaping the structure and flow of data. This role is less concerned with deep technicalities and more about understanding our business processes to streamline information flows.
As our Data Architect, you will:
Establishing data architecture artifacts and data management standards and guidelines for Sinch.
Shape data organization and management through the delivery of data models, data specifications, data definitions, and data flow recommendations.
Assist in the development of our data catalogue and help recognize data as an asset.
Work closely with data producers and consumers in the line functions across Sinch, data governance roles, and other architects.

Who are you?
We believe you are a data management professional that thrives on bridging business and IT alignment. Your strength lies in your collaborative, solution-oriented partnerships, dedication to thorough documentation, and capacity to flourish in dynamic contexts. Additionally, you are self-motivated and can quickly adapt to changing priorities. You have a strong desire to comprehend complex business initiatives, models, and systems, and you welcome the opportunity to tackle ever-changing challenges.
To succeed in this role, we see that you have:
You possess experience with DCAM, DAMA or other Data Management frameworks.
Your area of expertise centers on data architecture which allows you to establish logical data models, write data definitions, data mapping specifications, and design logical data flows.
You demonstrate a track record of effectively collaborating with data owners and stewards to translate their business requirements for development teams.
It is considered advantageous if you have prior exposure to other Data Management areas, particularly Data Quality management.

Ready to chase your dreams?
Join our data-centric organization by submitting your application in English.
Together, let’s shape the future of data-driven innovation, where organizational data lies at the heart of what we do. Be a part of our global data team that promotes growth and embraces hybrid work arrangements.
At Sinch, we value learning, adopt change, and offer opportunities for personal and professional growth. Unfortunately, we are not able to support relocation outside EU at present, therefore, will take into consideration only applicants who hold a Swedish or EU/EEA citizenship, or have a valid work permit for Sweden. Visa mindre

Telecom Routing Specialist

We are Sinch. With presence in more than 60 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve used our tech. We reach every phone on earth, with over 147 billion conversations every year. We are seeking a dynamic and driven Telecom Routing Specialist to join our team in Stockholm, Sweden as an integral part of our Service Operations Team in Voice ... Visa mer
We are Sinch. With presence in more than 60 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve used our tech. We reach every phone on earth, with over 147 billion conversations every year.
We are seeking a dynamic and driven Telecom Routing Specialist to join our team in Stockholm, Sweden as an integral part of our Service Operations Team in Voice Business Unit. As Routing Specialist, you will play a critical role in ensuring the optimal routing of Voice and SMS traffic, maximizing quality, minimizing cost, and maximizing revenue. You will collaborate closely with our commercial product managers, support team, and quality of service team to achieve these objectives.

As part of this role, you will collaborate closely with our teammates, and we are looking for someone who is passionate about quality and has a strong desire for continuous learning. You will take full ownership of your responsibilities, ensuring that tasks are executed efficiently and completed on time.
We are seeking an analytical and data-driven individual who thrives on automating tasks to increase workflow efficiency. Your ability to contribute your thoughts and ideas on how we can improve our work processes will be highly valued, and you will have the opportunity to be an integral part of driving change within our organization.
In this role, you will have the chance to work alongside highly skilled and motivated colleagues, who share your drive for excellence. We are committed to fostering a collaborative work environment, where innovation and personal growth are encouraged and celebrated.

Responsibilities:
Manage Voice and SMS routing.
Proactively monitor and analyze routing and quality.
Optimize routing based on quality and cost, focusing on key customers and markets.
Work with providers to maximize service delivery, monitoring and support.
Strong analytical skills to make decisions based on network and performance data.
Support RTCx Procurement team in sourcing and testing new providers.
Find solutions to win markets, increase revenue and margins.
Strive for development, automations, and operational effectiveness to push boundaries within quality and service delivery. Visa mindre

Program Manager (Transformation Program Management Office)

Sinch powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalised experiences that truly revolve around their customers — no matter the channels they use. Over 150,000 businesses, including 8 of the 10 largest tech companies in the world, rely on us for their customer communication needs, with over 700 billion customer engagements each year. We dream big — for our company, our customers, and ... Visa mer
Sinch powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalised experiences that truly revolve around their customers — no matter the channels they use. Over 150,000 businesses, including 8 of the 10 largest tech companies in the world, rely on us for their customer communication needs, with over 700 billion customer engagements each year.
We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you!
Due to exciting growth within our team, we are seeking a highly motivated and experienced Program Manager!
The essence of the role
Reporting to the VP of Transformation Program Management, you will play a pivotal role in driving and overseeing the successful execution of complex and critical initiatives within our organisation's transformation journey.
As our Program Manager, you will:
Program Leadership: Lead cross-functional teams in planning, executing, and monitoring transformational initiatives aligned with strategic objectives.
Strategy Execution: Translate business strategies into actionable plans, collaborating with leadership to define program scope and success criteria.
Stakeholder Management: Foster strong relationships with executive sponsors, department heads, and team members, ensuring clear communication and expectations.
Resource Allocation: Coordinate personnel, budget, and technology to ensure successful program implementation, adjusting as needed.
Risk Management: Identify and mitigate risks, implementing strategies to minimise disruptions and maintain program momentum.
Performance Tracking: Develop metrics and reporting mechanisms, assess progress against objectives, and provide data-driven insights.
Change Management: Collaborate on smooth transitions and adoption of new processes, systems, and behaviours while respecting and integrating the organisation's culture.
Quality Assurance: Ensure program results, meet standards and implement continuous improvement processes.
Communication & Documentation: Maintain comprehensive program documentation and facilitate transparent communication across the organisation.

To be successful you will have the following skills and attributes:
8+ years of experience in Program Management, preferably within a transformational context.
Bachelor's degree in business administration, project management, or related field, with an advanced degree preferred.
Proven success in leading large-scale initiatives within complex organisational structures and diverse cultural environments.
Outstanding communication and stakeholder management skills, effectively engaging with individuals at all levels of the organisation.
A strategic problem solver with the ability to translate business objectives into practical plans and drive their execution.
Strong analytical and problem-solving capabilities coupled with a results-driven focus.
Deep understanding of the unique challenges and opportunities presented by global operations and cross-border collaborations.
Flexibility to collaborate across different time zones and a willingness to travel internationally, as required.

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.
Our values of Dream Big, Win Together, Keep it Simple and Make it Happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results. Visa mindre

Service Implementation Specialist

We would prefer you to be based at our headquarters in the Stockholm office. However, as we have presence in many European centres including UK, other locations in EU can be considered for the right candidate. You must have the right to work in the specified country. We are Sinch. The world's number one in mobile engagement, helping amazing companies communicate with customers. And whether you know us or not, you've definitely used our tech. From the life-... Visa mer
We would prefer you to be based at our headquarters in the Stockholm office. However, as we have presence in many European centres including UK, other locations in EU can be considered for the right candidate. You must have the right to work in the specified country.
We are Sinch. The world's number one in mobile engagement, helping amazing companies communicate with customers. And whether you know us or not, you've definitely used our tech. From the life-changing to the timesaving, we're helping over 3,000 businesses to interact with people like never before.
We reach every phone on the planet so imagine the scale, the variety, the opportunity and the growth that offers. Here you'll dream even bigger than ever, explore your career options, face fascinating challenges and build your skills alongside amazing experts.
And every time you hear a phone ping, you'll be proud of knowing you were part of making that happen. 147 billion times a year. Now we're looking for Service Implementation Specialist to join our team and chase the answers, chase the code and chase the dream with us.
Role and Responsibilities
We are part of a global Service Implementation team, reporting to the Director of Service Implementation, and responsible for on-boarding and implementing the mobile messaging solutions with Sinch clients and partners globally.
This is a vital role in the company, and you will cooperate with all members of the Sales, Product Management, Support and Implementation teams based across all our global offices. Your core focus will be to administrate and drive client provisioning to ensure our sales and implementation cycles run efficiently.
As our new Service Implementation Specialist, you will:
Be responsible for the performance and coordination of all Operator and Partner administration.
Maintain ordering, deployment and on-going usage of messaging services for Sinch clients.
Own the internal processes related to client orders and provisioning of inbound numbers or registered senders.
Communicate with internal and external stakeholders to detail requirements, changes and service modification.
Keep up to date documentation on provisioned attributes with Sinch partners globally.
Review current processes and look for quality and efficiency gains where possible.

We are energetic, pragmatic, and humble, and we get things done. As a truly global company, working with us means having the freedom and autonomy needed to succeed. We constantly challenge ourselves and each other to excel at what we do best. We motivate and encourage our employees to be their very best, every day.
Who are you?
We believe you are an analytical and driven individual with a can-do attitude, ready to take on the challenge! You have a strong sense of ownership and can handle several ongoing topics with different stakeholders. You constantly strive to identify areas of improvements and perform troubleshooting.
In order to contribute to this role, you have:
Proven experience using PC-based applications in the telecom or IT services industry.
Strong verbal and written communication skills coupled with detail-orientation and proven ability to work well in a self-directed manner.
Excellent organizational skills. The ability to manage multiple tasks with due dates will be part of your everyday duties.
Work proficiency in English Language (written and spoken).

Big Plus!
Knowledge or exposure to wireless carrier processes, particularly to SMS (messaging) business applications and terminology.
Experience using web-based CRM or Service Desk applications; Salesforce.com or Atlassian Service Desk/JIRA.
University degree or equivalent work experience that requires good organization skills.
Proficiency in additional languages - French preferred.

To be a good match for this role, we see that you are:
Cooperative – Able to work together with other departments and different stakeholders.
Structured - Working with a lot of different tasks in parallel and very good planning skills are needed.
Stable - Need to perform well under pressure.
Analytical - Eager to understand why the processes work as they do.

?Are you ready? Join our journey! Please submit your Resume and Cover Letter as soon as possible in English.
Being you at Sinch:
We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.
We're proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, color, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.
We will review applications continuously and may un-post the ad sooner rather than later depending on the inflow of candidates, so please submit your resume as soon as possible in English. Visa mindre

IT Product Manager

Ansök    Aug 18    Sinch Sweden AB    Driftledare, IT
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video. We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside ... Visa mer
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video.
We believe equal opportunities are the key to our success. No matter who you are, you'll be able to explore career options, face captivating challenges, and build skills alongside outstanding people.
The essence of the role
At Sinch we are on a journey to enhance our collaboration solutions portfolio to create seamless and integrated experiences for Sinch colleagues worldwide. We are seeking an enthusiastic and seasoned IT Product Manager to lead this area forward, working closely with cross-functional stakeholders, to craft exceptional solutions.
This role is perfect if you thrive on rapid learning and adapt seamlessly to the dynamic nature of this field. You should encompass a blend of business acumen and technical prowess, coupled with exceptional communication skills to engage diverse stakeholders.
You will be the driving force behind our internal collaboration and communication solutions such as Slack, Teams, SharePoint and more. Collaborating closely with teams from internal communications, product and engineering to procurement, you'll strategize, implement, spearhead adoption efforts. Managing licenses, coordinating with vendors and partners, and ensuring efficient solution delivery will all be in a day's work.
As our IT Product Manager, you will:
Craft strategic plans, including product life cycle management, prioritize roadmap items and balance those with more operational activities.
Be the bridge that connects Sinchers with solutions updates, news, releases, and platforms changes.
Embrace ownership of agreed metrics, KPIs and security concerns.
Navigating vendor management, including contract negotiations together with our procurement organization for efficient licensing and meaningful cost/value contributions.
Elevate user experience and satisfaction by immersing yourself in platform best practices. Your insight will steer us toward exceptional solutions and remarkable experiences.

You will be a valuable member of the Digital Workspace and Infrastructure team and report to the Head of the unit. This role is based in Stockholm and offers a hybrid work model.
Who are you?
You thrive in a dynamic landscape, where change is the norm and structures are still taking shape. Navigating the unknown comes naturally to you, forging connections to drive results. Your expertise spans O365 collaboration platforms and extends to other realms like Slack. A passion for learning fuels your agile mindset as you guide and inspire your colleagues toward shared goals.
To excel in this role, the following qualifications are essential:
A university degree.
Proficiency in both written and spoken English.
Leadership skills, capability to drive and motivate both self and others.
Ability to drive change in global organizations.
Strong analytical skills with demonstrated problem solving ability.
Planning, prioritization and organizational skills
Professional & concise communication.

At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we can only consider applicants who hold Swedish or EU/EEA citizenship or have a valid work permit for Sweden.
Ready to chase your dreams?
Join us on our journey and submit your application in English. Visa mindre

DevOps Engineer - Real Time Communication

Description: Sinch brings businesses and people closer with tools enabling personal engagement. We are a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a large global customer base. Our APIs and the platform deal with over 100 billion engagements annually. Enterprise customers include 8 out of 10 of the largest US tech companies by market capitalization, major airlines,... Visa mer
Description:

Sinch brings businesses and people closer with tools enabling personal engagement. We are a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a large global customer base. Our APIs and the platform deal with over 100 billion engagements annually. Enterprise customers include 8 out of 10 of the largest US tech companies by market capitalization, major airlines, banks, retail, e-tail, internet, ride-hailing, parcel delivery companies and more.
We are growing and are now looking for a DevOps Engineer to come join our Real-Time Communications department in Stockholm and Malmö. Our Real-Time Communications engineering teams are responsible for serving Sinch customers with real-time voice- and video communication solutions and multi-factor authentication solutions.
The real-time aspects of the product combined with global availability of our services means interesting challenges as a DevOps Engineer within the Real-Time Communications department, and great opportunity to learn and develop.
The essence of the role
At Sinch we see DevOps as a culture where we create an aligning between the goals of software and operation engineering teams. Get them to work side-by-side, give them space to learn from each other and build infrastructure platforms and tools.
As a DevOps Engineer at Sinch, you will have ownership of delivery pipelines, infrastructure and service orchestration.
In this role you will enhance our product line teams by building and maintaining world class self-service platforms and tools empowering them to continuously deliver products and features, that scale with quality, resilience, security and availability expected by the biggest tech companies in the world.
As our new DevOps Engineer, you will:
Work closely with our developers and build self-service platforms and tools to enable a DevOps culture at scale.
Build and improve CI/CD pipelines.
Set-up monitoring for our infrastructure and services.
Investigate incidents and make sure the same incident will not happen again by detecting, planning and preforming improvements in our infrastructure.
Work with implementation and improvements of tools like Kubernetes, Flux, Istio, Terraform and/or similar techniques.
You will be the go-to person for cloud provider related questions and tasks.
Help teams to design high availability and high throughput services.

We don’t expect you to know everything from the start but learn on the job by staying up to date with trends and best practices.
Who are you?
You are passionate about building and maintaining a scalable and robust infrastructure that will accelerate delivery by our product line teams. You have experience scaling DevOps culture by building and maintaining self-service platforms used by developers to deploy services in a safe, frictionless and secure way. You understand the need for Infrastructure as Code and immutable infrastructure.
You are a hands-on kind of person that likes to take matters into your own hands. Constantly finding ways to improve our tools and ways of working. Gather requirements and understand pain points of our product line teams, helping them in their daily work and improve value created by our products.
In order to contribute to this role, you have:
Worked several years as a DevOps engineer or equal position.
Strong programming and scripting skills.
Deep knowledge about creating secure and reliable infrastructure in the cloud.
Experience with setting up and maintaining Kubernetes clusters at scale using tools like Helm and Flux.
Working knowledge of Linux and networking.
A bachelor’s or master's degree in computer science or relevant experience.
Strong communication and social skills. You are diplomatic when needed but are not afraid to challenge other people's views both in your team and across the organisation.

Big plus!
You’ll stand out from the crowd if you have:
Hands on experience with GitLab CI/CD.
Hands on experience with GitOps.
Have in your previous roles mentored engineering teams in DevOps culture
Working experience with Infrastructure as Code. Visa mindre

Program Manager (Transformation Program Management Office)

Sinch powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalised experiences that truly revolve around their customers — no matter the channels they use. Over 150,000 businesses, including 8 of the 10 largest tech companies in the world, rely on us for their customer communication needs, with over 700 billion customer engagements each year. We dream big — for our company, our customers, and ... Visa mer
Sinch powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalised experiences that truly revolve around their customers — no matter the channels they use. Over 150,000 businesses, including 8 of the 10 largest tech companies in the world, rely on us for their customer communication needs, with over 700 billion customer engagements each year.
We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you!
Due to exciting growth within our team, we are seeking a highly motivated and experienced Program Manager!
The essence of the role
Reporting to the VP of Transformation Program Management, you will play a pivotal role in driving and overseeing the successful execution of complex and critical initiatives within our organisation's transformation journey.
As our Program Manager, you will:
Program Leadership: Lead cross-functional teams in planning, executing, and monitoring transformational initiatives aligned with strategic objectives.
Strategy Execution: Translate business strategies into actionable plans, collaborating with leadership to define program scope and success criteria.
Stakeholder Management: Foster strong relationships with executive sponsors, department heads, and team members, ensuring clear communication and expectations.
Resource Allocation: Coordinate personnel, budget, and technology to ensure successful program implementation, adjusting as needed.
Risk Management: Identify and mitigate risks, implementing strategies to minimise disruptions and maintain program momentum.
Performance Tracking: Develop metrics and reporting mechanisms, assess progress against objectives, and provide data-driven insights.
Change Management: Collaborate on smooth transitions and adoption of new processes, systems, and behaviours while respecting and integrating the organisation's culture.
Quality Assurance: Ensure program results meet standards and implement continuous improvement processes.
Communication & Documentation: Maintain comprehensive program documentation and facilitate transparent communication across the organisation

To be successful you will have the following skills and attributes:
8+ years of experience in Program Management, preferably within a transformational context.
Bachelor's degree in business administration, project management, or related field, with an advanced degree preferred.
Proven success in leading large-scale initiatives within complex organisational structures and diverse cultural environments.
Outstanding communication and stakeholder management skills, effectively engaging with individuals at all levels of the organisation.
A strategic problem solver with the ability to translate business objectives into practical plans and drive their execution.
Strong analytical and problem-solving capabilities coupled with a results-driven focus.
Deep understanding of the unique challenges and opportunities presented by global operations and cross-border collaborations.
Flexibility to collaborate across different time zones and a willingness to travel internationally, as required.

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.
Our values of Dream Big, Win Together, Keep it Simple and Make it Happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results. Visa mindre

Senior Data Engineer

We are Sinch. Join us and be a part of a global leader in the market for Communication Platforms as a Service (CPaaS) and mobile customer engagement! With presence in more than 60 countries, we enable businesses to reach everyone in the world, in seconds or less, through mobile messaging, email, voice, and video. We believe equal opportunities are the key to our success. No matter who you are, you’ll be able to explore career options, face captivating chal... Visa mer
We are Sinch. Join us and be a part of a global leader in the market for Communication Platforms as a Service (CPaaS) and mobile customer engagement! With presence in more than 60 countries, we enable businesses to reach everyone in the world, in seconds or less, through mobile messaging, email, voice, and video.
We believe equal opportunities are the key to our success. No matter who you are, you’ll be able to explore career options, face captivating challenges, and build skills alongside outstanding people.
The essence of the role
You will be an integral part within our data & analytics team while working in close collaboration with stakeholders across the organization to make reliable data available to support driving the business forward using modern cloud-based technologies.
As our Senior Data Engineer, you will:
Model clean and user-friendly datasets for data consumption.
Develop ETL/ ELT processes and create data warehouse layers.
Monitor data feeds and warehouse refreshes, resolving any issues.
Transform raw data into valuable business insights.
Facilitate knowledge sharing and provide mentorship to junior team members to foster their professional development.
Share knowledge, mentor, and guide junior team members for professional growth.
Be part of improving how we work with data across Sinch.

Who are you?
To succeed in this role, we believe you possess:
4+ years of related experience in data warehousing, data engineering or data architecture.
Experience building data pipelines and data warehouses.
Solid working proficiency in Snowflake and AWS (or equivalent cloud-based tech), and Python.
A degree in statistics, mathematics, computer science, software engineering, or similar.
Experienced with Telco and Financial data analysis is a plus.

If you like to both work independently and collaboratively in a global, multi-cultural environment please apply!
We are open for this to be a hybrid role and you will be a part of the Stockholm team reporting to the Tech Lead Manager of the Data & Analytics Team, within CPaaS Product & Platform.
Are you ready? Join us on our journey!
Please provide your CV in English. Visa mindre

Network Engineer

Ansök    Apr 14    Sinch Sweden AB    Nätverkstekniker
Are you interested in joining one of Sweden’s most leading tech brands and be part of our journey forward? We are one of the most successful companies in the world that you have probably never heard of, according to Forbes Magazine, and we have exciting future plans! We are looking for a Network engineer that will ensure our team has the support and leadership required for clients to receive maximum value from Sinch’s products and services. The essence of ... Visa mer
Are you interested in joining one of Sweden’s most leading tech brands and be part of our journey forward? We are one of the most successful companies in the world that you have probably never heard of, according to Forbes Magazine, and we have exciting future plans! We are looking for a Network engineer that will ensure our team has the support and leadership required for clients to receive maximum value from Sinch’s products and services.
The essence of the role
This role is responsible for the installation, configuration, maintenance, and monitoring of all Sinch network infrastructure residing in co-location data centers, Amazon Web Services (AWS) and other CSPs. The ideal candidate will have broad technical expertise, with demonstrable depth in Network Architecture and administration. Specific skills needed are Cisco iOS, ASA, advanced routing protocols, IPSec, MPLS and hybrid infrastructure integration.
Experience with AWS /Azure Cloud network configuration is a huge plus. VPC peering , Direct Connect and other Networking products knowledge. This position is suited to a Mid- level engineer with exceptional troubleshooting/ problem-solving skills and the ability to think “on the fly” and arrive at effective solutions.
The ideal candidate has knowledge of:
Switching (spanning tree, etherchannel, 802.1q VLANs)
Routing (BGP, OSPF, EIGRP)
Packet capture and analysis
IP layer access control • IOS and ASA based IPSEC VPNs
Experience upgrading IOS, ASA, and associated software
Networking in AWS and understanding of cloud environments is needed.
Change Management and ITIL process knowledge.
System Administrator knowledge at infrastructure(server) level is a plus.
Experience monitoring network performance/availability and performing ad hoc analysis
Strong background in enterprise level data center design and deployment
Familiarity with Linux/Unix operating systems networking components and available tools
Strong knowledge of cloud infrastructure as relates to networking (integrating a hybrid infrastructure, managing routing tables, implementing virtual appliances, network tuning and optimization).
Ability to deliver results with minimal supervision. • Ability to prioritize and complete a variety of simultaneous tasks.
Strong interpersonal and communication skills, including the ability to work effectively with a wide range of end users.
Ability to communicate technical information effectively, both written and verbal.
Ability to work under pressure, meet deadlines and manage project details while balancing multiple priorities.
As our new Network Engineer:
Responsible for management, maintenance and architecture of all network and security devices
Monitor systems and identify performance issues proactively.
Participate in capacity planning/analysis and implementation of systems.
Take lead and work together with the team and external suppliers in troubleshooting/resolving system outages and other incidents to ensure performance and stability.
Create and maintain documentation related to data centers, systems, applications and networks.
Work with global team members to ensure the confidentiality, integrity, and availability of Sinch network and services.
When required, perform site inventories and installations at various local and remote data center locations.

Join us on our journey!
Getting hired at Sinch is more than being a creative and dynamic individual with a solid track record. It’s about fit. Is your drive aimed at the same direction as ours? Does your interpersonal savvy and high-performance DNA match ours? Finding an experienced and detailed network engineer who can juggle a variety of exciting tasks will thrive in this environment. Strong skills coupled with professional and personable charisma is important in this highly creative and energetic environment, which is why the candidate who thrives in a fun environment while holding themselves and their teammates accountable will find a warm and welcome reception at Sinch like nowhere else!
Tell us why you are the right fit for the Network Engineer role at Sinch. We are excited to hear from you and look forward to reviewing your application and resume! Visa mindre

IT Support Services Manager

We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video. We believe equal opportunities are the key to our success. No matter who you are, you’ll be able to explore career options, face captivating challenges, and build skills alongside ... Visa mer
We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence in more than 60 countries, we enable businesses to reach everyone in the world, through mobile messaging, email, voice, and video.
We believe equal opportunities are the key to our success. No matter who you are, you’ll be able to explore career options, face captivating challenges, and build skills alongside outstanding people.
The essence of the role
We are seeking a dedicated and driven individual for our IT Support to lead and cultivate continuous growth and development of Sinch's IT Support Services. As the forefront of our IT operations, you and your team will be instrumental in delivering outstanding support to all Sinchers.
You will guide and coach a team committed to addressing technical issues, handling requests, and managing hardware installations. You will also plan daily activities, improve our support structure, drive enhancements in service management, and optimize performance objectives.
As our IT Support Services Manager, you will:
Ensure timely and effective handling of tickets and requests.
Design and implement IT support procedures and policies, such as incident and problem management.
Set clear short and long-term performance objectives, analyze data to identify trends, drive continuous improvement, and foster a proactive working culture.
Take ownership of support-related products and services.
Embrace new technologies, like chatbots and AI, to enhance support offerings.
Understand the needs and challenges of Sinch users and stakeholders to deliver superb service experiences.
Ensure customer satisfaction and end user experience.

You will be a valuable member of the Digital Workspace and Infrastructure leadership team and report to the Head of Digital Workspace and Infrastructure. This role is based in Stockholm and offers a hybrid work model.
Who are you?
We believe you are a self-starter with a growth outlook, committed to achieving both short- and long-term objectives. You are customer and end user focused, coupled with a service mindset, will drive value creation and satisfaction.
Your strong communication skills and collaborative approach will boost effective partnership within and beyond your immediate team. With robust people and personal leadership skills, and an exceptional ability to build relationships with unwavering persistence will be your key to success.
To excel in this role, the following qualifications are essential:
Experience in people-focused leadership and driving organizational development within IT.
Background in IT support or customer service demonstrating a strong understanding of customer-centric approaches.
Proficiency in IT service management tools, such as Jira or ServiceNow.
Familiarity with ITIL or IT4IT framework.
A relevant university degree that aligns with the requirements of the position.
Fluent communication skills in English, enabling effective collaboration within an international environment.

At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we can only consider applicants who hold Swedish or EU/EEA citizenship or have a valid work permit for Sweden.
Ready to chase your dreams? Join us on our journey and submit your application in English.
About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

Senior Product Designer

Ansök    Mar 2    Sinch Sweden AB    Designer
Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. With more than 3,000 employees across 55 different countries, Sinch has been profitable and fast-growing since its foundation in 2008. Our core values are to Make it Happen, Dream Big, Keep it Simple and Win Together. We are specialists in allowing more than 150,000 businesses to reach everyone on the planet, in seconds or less, t... Visa mer
Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. With more than 3,000 employees across 55 different countries, Sinch has been profitable and fast-growing since its foundation in 2008. Our core values are to Make it Happen, Dream Big, Keep it Simple and Win Together. We are specialists in allowing more than 150,000 businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.
Sinch is organized into business units, SMB is responsible for delivering innovative solutions through conversational platforms and next-generation communication channels like WhatsApp, Instagram, Telegram, Apple Business Chat, Line, Kakao Talk, and other telecommunications channels like SMS, MMS, and RCS.
In the design team, we have an open culture where you can rely on each other’s help. You’ll have a lot of freedom to do what you believe is the right thing to do and we really encourage initiative. Everyone brings something that will elevate the work we do as a design community, and we improve our environment together. We are continuously improving to increase the design maturity of the team and the company.
This position can be hybrid or remote in Stockholm or Antwerp.
Role and Responsibilities
As a Senior Product Designer, you are responsible for the user experience of one of the products in the Sinch portfolio, throughout the development cycle. Here at Sinch we are emphasizing a customer centric way of working with the aim to create first class products.
What you'll do at Sinch:
Take part in product research and discoveries with customers and your product team, mapping and understanding of user journeys and technical limitations
Drive the end-to-end design work for your product: research user needs; draw wireframes and flows; create visual design; lead usability tests and follow up with customers
Create UI designs based on the Sinch Design System "Nectary" and guidelines
Work in a cross-functional product team together with product management, engineering, and design peers
Be part of the design team and have weekly collaborations and syncs to align processes, design guidelines and principles, and participate in workshops, retrospectives
Mentor other Designers in your team, and foster a close collaboration between your other teams

Requirements
In order to contribute to this role, you have:
Experience as a professional designer with solid understanding of the design process
Experience working with cross-functional product teams
Excellent experience with Figma.
Fluent English writing and speaking
Incorporated user needs throughout your design process

Big Plus!
You’ll stand out from the crowd if you have previous experience of:
B2B products
Complex products
Improving design processes
Coaching designers
Software development

Benefits
Sinch is a global company composed of people from different countries and cultures. Our benefits adjust regionally to support employees and help them to thrive in every stage of life. We offer valuable benefits and resources, including health and life insurance, a flexible work environment, retirement savings plans, and more.
Our Hiring Process
In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory. Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently work towards identifying the candidates that best fit each open job, based on Sinch’s hiring needs and candidates’ career expectations.
We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly! Even if you do not meet all job requirements, don't let that stop you from considering Sinch for the next step in your career. We are always open to candidates that could bring new ideas and perspectives to Sinch! Visa mindre

Domain Architect CRM/Salesforce

Ansök    Jan 27    Sinch Sweden AB    Enterprise Architect
?Role and Responsibilities As our new Domain Architect CRM/Salesforce at Sinch you love high-stakes and fast pace. In the role you navigate well around business processes and technology across the organization and work to set the scene for Sinch’s future CRM and Salesforce Cloud architecture direction in co-operation with stakeholders. You have a holistic view and drive consistent architecture across business processes and manage complexity in the solution... Visa mer
?Role and Responsibilities
As our new Domain Architect CRM/Salesforce at Sinch you love high-stakes and fast pace. In the role you navigate well around business processes and technology across the organization and work to set the scene for Sinch’s future CRM and Salesforce Cloud architecture direction in co-operation with stakeholders. You have a holistic view and drive consistent architecture across business processes and manage complexity in the solution portfolio. You will engage with key stakeholders to understand strategy and innovation plans, to become a trusted advisor.
The role is reporting to the Head of Enterprise Solutions.
In this role, you will:
Define and manage Salesforce and overall sales architecture standards and roadmap for your functional domain in collaboration with business stakeholders and Enterprise Architect.
Work closely and proactively with business and technical stakeholders to set the focus and priority.
Act as technical solution lead on IT and business driven initiatives and demonstrate a clear approach to solution methodology in collaboration with technology teams and other stakeholders.
Formulate execution plan towards meeting the target architecture, including value cases and return on investment.
Ensure deliverables with high quality, aligned with target architecture and business needs.
Act as an architecture evangelist by being active in forums, working groups, functional areas and regional areas to ensure that architectural alignment is maintained.



In order to contribute to this role, you have:
Extensive hands-on and strategic experience with Salesforce and sales related technology, plus established view of what good looks like.
Demonstrated cross-functional understanding of business processes, issues, and technologies in domains outside of the Salesforce and sales space, e.g. Marketing, Finance and HR.
Sense for the “big picture” and like to take responsibility for end-to-end flows.
Ability to set high goals for yourselves and work hard and ambitiously to achieve those goals. Does what it takes to get good results.
Experience from solving problems without missing the long-term strategies, sees logic and connections in complex information or environment.
Resilience in ambiguous situations, ability to stand up for your own opinions, and courage to speak up and look at things objectively.
Worked according to clear processes in the past and know how to organize and plan your work well, to complete what has been started and meet deadlines in a timely fashion.
Excellent verbal and written communication skills, including the ability to explain how technology supports business objectives to non-technical leaders.
Bachelor's degree in Computer Science or equivalent work experience.
3-10 years of experience working with architecture.



Our corporate language is English, please submit your application in English. Visa mindre

Software Engineer

Ansök    Feb 23    Sinch Sweden AB    Mjukvaruutvecklare
We are Sinch. With presence in more than 60 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve used our tech. We reach every phone on earth, with over 147 billion conversations every year. This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are key to our success, no matter who you are, you’ll be... Visa mer
We are Sinch. With presence in more than 60 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve used our tech. We reach every phone on earth, with over 147 billion conversations every year.
This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are key to our success, no matter who you are, you’ll be able to explore career options, face fascinating challenges, and build your skills alongside amazing experts. Join our team as Software Developer! You will ideally be based in our Kalmar office.
In this position, you will be working in a DevOps team responsible?for?developing and deliver Sentinel solution. The position requires the right blend of technical depth, experience, leadership and process awareness to handle the day-to-day responsibilities of the solution.The Sentinel Solution is based on A2P traffic emulator and analyzer running on Mobile Operator Networks. Server part is Java based and network probes are running on Android OS.
The team consists of Developers and Operations Engineers handling development, operations & maintenance of the end to end solution.
Our expert teams are built from some of the most experienced in the industry. We employ people from all over the world, from all walks of life and from all backgrounds. We work together, feeding on our diversity to make us stronger, and we encourage each other to be the best we can be. Innovation drives us, and we challenge ourselves every day.
Main responsibilities
You will work in direct contact with the product side to describe and implement the solutions for their needs and requirements
Responsible for the delivery and quality of the coding framework
Break down epics from the product owners into stories and tasks and then decide how to implement it in the best possible way
Independently take requirements in the form of user stories and writing well documented, tested, robust, stable and scalable software code
Develop and execute Unit tests and Integration tests and participate and contribute in Team’s backlog analysis and estimating effort and complexity for items in backlog
Contribute to the CI/CD pipeline
Ensure high availability and service within agreed SLAs
Ability to engage internal and external customers, develop relationships, and solve problems
Provide input for process improvements

Normal working hours are weekdays, but the role includes that you are available outside normal office hours in case of major emergencies on systems where your expertise are required.
To succeed in this role, we see that you have:
Strong analytical skills
At least 4 years of experience from Java software development
Experience in My, Spring, React, gRPC and Rest, Spring boot applications, Pearl
Experience in AWS, Docker or Kubernetes
Fluency in written and spoken English

It is a big plus if you have worked with Frontend development!
Who are you?
We believe that you have following personal and professional characteristics:
Takes initiative and makes carefully considered decisions
Technical- and solution oriented
Comfortable and experienced in multitasking
Well-organized
A positive attitude
Comfortable and positive towards working in an ever-changing world
A recognized ability to excel and exceed expectations.

To excel in the role, it is important that the you have a business mind and see the benefits of business for both the company and its customers.
Are you ready? Join us on our journey!
Being you at Sinch
We're a worldwide group of people, committed to diversity. We are working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.
We're proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.


Your life at Sinch
Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you will be reaching for the opportunities that match where you want to take your career. It is closer than you think.
It is time to chase the answers, chase the challenges and chase the dream!
About the recruitment process
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience, and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties deciding in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

Head of CRM

Ansök    Jan 27    Sinch Sweden AB    Enterprise Architect
Role and responsibilities As Head of CRM at Sinch you love high-stakes and fast pace. The Head of CRM navigates well around sales processes and technology across the organization and works to set the scene for Sinch’s future CRM. The role is reporting to Head of Enterprise Solutions. Steer the CRM strategy, CRM roadmap and CRM projects in line with overall corporate and business strategies. Act as the voice of the customer to guide all stages of CRM develo... Visa mer
Role and responsibilities
As Head of CRM at Sinch you love high-stakes and fast pace. The Head of CRM navigates well around sales processes and technology across the organization and works to set the scene for Sinch’s future CRM. The role is reporting to Head of Enterprise Solutions.
Steer the CRM strategy, CRM roadmap and CRM projects in line with overall corporate and business strategies.
Act as the voice of the customer to guide all stages of CRM development, including user story development, sprint planning, and prioritization of the product backlog.
Understand business and end-user needs and how they connect to customer needs; identify and prioritize features to be delivered to meet those needs.
Responsible for planning, leading, and analysing feedback from the sprints to determine objectives and priorities, present key outputs and identify and understand product needs.
Assist the CRM team on the development of feature tests, test cases, and regression tests.
Manage the overall CRM communication and set expectations with CRM business stakeholders for delivery of new capabilities, features, and functionalities.
Support in driving CRM questions for the greater good, and promote cross-functional collaborations, holistic views and understanding of intersections and dependencies between enterprise core solutions such as CRM, ERP and HRIS.
Work with master data transformation team to achieve improved quality and reduce cost of Master Data management in the customer master data domain.
Work with integration team to continuously improve and develop the CRM integration landscape to increase automation and maximize business value through seamless data flows.
Ability to understand and drive efficiency through outlined IT security and data privacy policies on CRM data.

In order to contribute to this role, you are:
A leader and a team player who has a strategic and tactical mindset and is curious, open-minded and delivery focused. Your leadership skills in combination with stakeholder management experiences gained from working with CRM will help you succeed. Furthermore, we believe you have:
Knowledge and understanding of the sales process in hyper growth environments.
Extensive experience with Salesforce Cloud, plus established view of what good CRM looks like.
Experience with master data and analytics technologies supporting the sales functional domain.
Advanced knowledge of agile development methodologies.
Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities.
Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
Demonstrated cross-functional understanding and collaboration with functions and domains outside of the CRM space.
Strong problem solving and analytical skills.
Knowledge of agile planning tools (e.g. JIRA, Confluence) preferred.
BSc in Business Administration, Information Technology, Computer Science, or a related discipline. Visa mindre

Senior Front End Developer

Ansök    Nov 3    Sinch Sweden AB    Frontend-utvecklare
We are Sinch. With presence in more than 55 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year. This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are the key to our success, no matter who you... Visa mer
We are Sinch. With presence in more than 55 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.
This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are the key to our success, no matter who you are, you’ll be able to explore career options, face fascinating challenges, building your skills alongside amazing experts. It’s not easy to reach every person, on every phone, on every channel, everywhere. Create the software that makes it happen. Join our team as a Senior Frontend Developer!
The essence of the role
As a frontend developer in our real time communication product development team at Sinch, you will be developing our Customer Dashboard web client enabling our customers to access and maintain our product configurations to suit their needs. Here you will also have a wonderful opportunity to contribute to the development of our next generation internal configuration web client.
In this role, you will take part in all steps of the software development lifecycle, where you will be able to influence design choices, take part in planning, write lots of code, and release new products and features.
We strongly believe in teamwork, and you will have the opportunity to work with (and learn from) talented and experienced engineers in your team and cross teams. The team is steadily growing, and the work environment is characterized by helpfulness and personal responsibility. You will be part of the Stockholm team but will have colleagues working remotely.
As a frontend developer at Sinch, you will:
Take end-to-end ownership and operate the software that you design, develop, test and release into production
Work closely with designers, software engineers, and product managers to build great products and experience for our customers
Develop software on daily basis using modern frontend frameworks, mostly React and Angular
Work with TypeScript
Work with distributed systems architecture concepts such as micro services and micro frontends

Who are you?
You are a skilled frontend developer with a modern and curious mindset hungry to learn. You believe that collaboration both within and outside of your team is of value. You understand the importance of developing user-friendly clients with developer experience in mind. You strive for simplicity and self-documenting interfaces.
You enjoy technical discussions with your colleagues as you try to find the best solution to a problem or discover new ways of working. You constantly strive for improvements, you do not wait for others to solve a problem, you are a hands-on kind of person.
To make you feel productive in this role we think you have:
Several years of hands-on experience in modern frontend frameworks (React, Vue, Angular etc.)
Experience working with Micro frontends
Solid understanding of JavaScript Promises and async/await
Experience working with TypeScript
University degree (BSc or MSc) within Computer Science or similar
You communicate proficiently in written and spoken English
Worked with distributed systems deployed in the cloud

You will stand out from the crowd if you have experience from:
Worked with React Hooks, Functional Components and Context API
Worked with localization tools like i18next
Experience building data visualization
Material-UI
UX or UI design
KeyCloak
GraphQL

Being you at Sinch
We're a worldwide group of people, committed to diversity. We are working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.
We're proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.
Your life at Sinch
Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you will be reaching for the opportunities that match where you want to take your career. It is closer than you think.
It is time to chase the answers, chase the challenges and chase the dream!
About the recruitment process
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience, and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties deciding in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

Site Reliability Engineer

Ansök    Nov 3    Sinch Sweden AB    Mjukvaruutvecklare
We are Sinch. With presence in more than 60 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve used our tech. We reach every phone on earth, with over 147 billion conversations every year. This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are the key to our success, no matter who you are, you’l... Visa mer
We are Sinch. With presence in more than 60 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve used our tech. We reach every phone on earth, with over 147 billion conversations every year.
This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are the key to our success, no matter who you are, you’ll be able to explore career options, face fascinating challenges, building your skills alongside amazing experts. It’s not easy to reach every person, on every phone, on every channel, everywhere. Create the software and teams that makes it happen. Join our team as a Site Reliability Engineer for one of our product development teams in Stockholm!
The Essence of the Role
We are looking for a driven and experienced Site Reliability Engineer to come join our team to work in the area of Real-Time Communication. Our team serves customers all over the world with cloud-based real-time voice- and video communication solutions, as well as phone number verification methods. The real-time aspects of our products combined with global availability of our services means interesting challenges for an SRE.
As an SRE on our team, you will be involved in a wide variety of challenging projects and will be responsible for enhancing and extending our infrastructure with the goal of moving changes to production faster and safer, while ensuring operational best practices are supported within given timelines. In the role you will work closely with our product development teams, ensuring we build new services and adjust existing ones with the right reliability, scalability and maintainability.
You will be an SRE with software developer experience on the team, hands on, writing software. You will be focused on optimizing existing systems, building infrastructure and eliminating repetitive work through automation.
As a person you are self-going, collaborative, dependable, and loves problem solving.
Role Tasks
Act as a bridge between product, operations and development teams; understand the priorities and concerns of each, and help set appropriate requirements, including SLAs, SLIs and SLOs
Improve system reliability, through the use of monitoring, alerting, automation and documentation
Increase developer productivity by building innovative tools that reduce maintenance overhead
Share your knowledge and experience to help other developers increase their knowledge in how to operate and scale a platform successfully

Qualifications
Minimum Bachelor’s degree in computer science, or related technical discipline
Production level experience in at least one high-level command-line interface-written code language (Java, C/C++, Go , etc.), and at least one dynamic language (Ruby, Python, Node.js)
Advanced experience in at least one of the following: networking, Linux/Unix administration, systems programming, distributed systems databases, cloud computing
Proven capability and work in automation and data-driven analysis
Experience and proficiency with server clusters, load balancing, monitoring
Experience working with infrastructure as code
Experience with at least one cloud provider, such as AWS, Google Cloud platform
Experience in container technology, such as Docker, Kubernetes, or CoreOS Rkt
Strong communication skills, both written and verbal (English)

Being you at Sinch
We're a worldwide group of people, committed to diversity. We are working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.
We're proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.
Your life at Sinch
Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you will be reaching for the opportunities that match where you want to take your career. It is closer than you think.
It is time to chase the answers, chase the challenges and chase the dream!
About the recruitment process
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience, and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties deciding in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

Head of Global Credit

Ansök    Sep 6    Sinch Sweden AB    Kreditchef
Are you interested in joining a growing and transforming finance team at one of Sweden’s most leading tech brands and be part of our journey forward? Then you might be the one we are looking for. We are now looking for a new Group Accountant to join the team in delivering monthly, quarterly and annual accounts for the Group function. We are Sinch. We’re on every phone and every channel – right across the globe. Our tech supports over 3,000 businesses with ... Visa mer
Are you interested in joining a growing and transforming finance team at one of Sweden’s most leading tech brands and be part of our journey forward? Then you might be the one we are looking for. We are now looking for a new Group Accountant to join the team in delivering monthly, quarterly and annual accounts for the Group function.
We are Sinch. We’re on every phone and every channel – right across the globe. Our tech supports over 3,000 businesses with over 147 billion transactions every year. So, imagine what that could mean for your career. This is a place where you can dream bigger than ever and solve fascinating challenges alongside amazing experts.
It won’t be easy though. When you’re talking about this level of exposure and impact, you must be absolutely on it. And because we believe that equal opportunities are the key to our success, no matter who you are, you’ll be able to explore new career options and growth opportunities – whether that’s building on your skills, trying something new, or exploring new horizons.
As a result of a clear M&A strategy, both the team and the business are growing fast. The need for structure and joint financial processes for Sinch as a group is therefore increasing. Join us as Head of Global Credit in Stockholm and discover a whole world of challenges.
The essence of the role
Overall responsibility for all areas of credit and accounts receivables including credit control, collections, reconciliations, management and providing related advice, guidance and support in the function area
Manager for the team of Credit Controllers and responsible for coordinating the work within the team
Responsible for design and development of Credit processes and contribute to development of enabling tools/platforms
Identify opportunities for improvement, optimization and automation of process, incl. how the work is split between teams to move towards the target model
Responsible for cross-function alignment with e.g.Billing and sales team, Global Accounting.
Follow up that agreed processes are applied within all parts of the business

In order to contribute in this role you have:
3-5 years of university studies within Finance or similar
10+ years’ experience within Finance function, including experience within Credit
Experience from similar companies/industries
Leadership experience

Who are you?
You possess a broad understanding of finance processes as well as process development and expertise within OTC processes from similar companies/industries.
You have an understanding of how to translate business requirements into efficient and aligned processes and solutions. In addition you have strong interpersonal and leadership skills and experience of remote team management – you are passionate about motivating others.
We believe that you have proven stakeholder management skills and easily navigate through an international landscape and is used to working with people at all levels.
You enjoy working in a fast-paced international environment and you have the ability to live and act in a climate of change. The role requires you to have the ability to work independently and take full ownership of your own work as well as be a team player.¨
Our corporate language is English, please submit your application in English. We are reviewing applications on an ongoing basis.
Our expert teams are built from some of the most experienced in the industry. We employ people from all over the world, from all walks of life and from all backgrounds. We work together, feeding on our diversity to make us stronger, and we encourage each other to be the best we can be. Innovation drives us, and we challenge ourselves every day.
Are you ready? Join us on our journey!
About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

Data Analyst

Ansök    Jun 10    Sinch Sweden AB    Dataingenjör
We are Sinch. With presence in more than 55 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year. This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are the key to our success, no matter who you... Visa mer
We are Sinch. With presence in more than 55 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.
This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are the key to our success, no matter who you are, you’ll be able to explore career options, face fascinating challenges, building your skills alongside amazing experts. It’s not easy to reach every person, on every phone, on every channel, everywhere. Create the software that makes it happen. Join our team as a Senior Data Analyst based in either Stockholm or Malmö!
Bring your solid understanding of data visualization, preparation & analytics together with your tech knowledge and natural curiosity into play in this new role and be part of a pioneering data and analytics team bringing data, visualization and business insights to life in our commercial areas!
The department’s key focus is to deliver timely insights through data from across the Sinch business, helping shape decision-making both for operational optimisation purposes and tactical or even strategical decision recommendations. The key partners of this role will be multifunctional in areas such as Marketing, Finance, Operations, Sales and Product.
This role will help both enrich our current data landscape and bring new data variables to life, but also enable important data development projects around the business to use data that will both increase accuracy in the models and speed up insights to action.
The essence of the role
Help enable the Sinch Messaging & Enterprise organization to expand its data understanding, usage and transparency.
Ensure data integrity and own validation of data sources, helping integrate new data sets into daily business.
Support different analytics projects and models through deep tech/telecom data understanding.
Support key data initiatives such as enabling our Enterprise go-to-market model or improve the reach of our messaging product portfolio

Do you have what it takes?
Experienced in Tableau or similar data visualization software.
Experienced in (we use Snowflake and dbt) or similar experience in analyzing large structured and unstructured datasets.
Positive can-do attitude and always chasing solutions that benefit the team, willingness to learn independently and adapt roles.
A high level of learning agility- you can pick things up and learn quickly on your own and be collaborative with colleagues, with a determination to deliver results.
Natural curiosity- always looking to understand why something looks the way it does and you are not satisfied if you don´t understand the broader context.
Able to build fantastic working relationships with colleagues and partners.
Thorough and detail oriented, yet you should be able to work in new uncharted territories with many unknown variables.
Fluent English skills both verbal and written.

Preferred:
Cross culture understanding of working with global colleagues and partners across multiple time zones.
Telecom or Tech experience working in a Business-to-business setting
Good understanding of cloud messaging solutions Visa mindre

Staff Software Engineer

Ansök    Sep 16    Sinch Sweden AB    Backend-utvecklare
We are Sinch. With presence in more than 60 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve used our tech. We reach every phone on earth, with over 147 billion conversations every year. This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are the key to our success, no matter who you are, you’l... Visa mer
We are Sinch. With presence in more than 60 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve used our tech. We reach every phone on earth, with over 147 billion conversations every year.
This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are the key to our success, no matter who you are, you’ll be able to explore career options, face fascinating challenges, building your skills alongside amazing experts. It’s not easy to reach every person, on every phone, on every channel, everywhere. Create the software and teams that makes it happen. Join our team as a Staff/Senior Software Engineer for one of our product development teams in Stockholm!
We are now looking for a Staff Software Engineer to come join our team within Real-Time Communications product line in Stockholm. The eight people team is responsible for serving our customers with real-time voice- and video communication solutions. The real-time aspects of the product combined with global availability of our services means interesting challenges as a Staff/Senior Software Engineer on the team, and great opportunity to learn and develop your skills.
The essence of the role
The core of our platform is built on C# and .NET Core with applications deployed as Docker containers on AWS. Our environment is Linux based, we are relaying on managed services in AWS (e.g., DynamoDB, Elastic Cache) and open-source software for signalling and connecting calls.
In this role, you will drive all steps of the software development lifecycle, where you will be able to influence design choices, take part of planning, write lots of code, and release new products and features.
We strongly believe in teamwork, and you will have the opportunity to work with talented and experienced engineers in the Voice & Video team. The team is steadily growing, and the work environment is characterized by helpfulness and personal responsibility.
As a Staff/Senior Software Engineer in the Voice & Video team, you will:
Being part of making architectural decisions that have high impact
Cloud native platform improvements related to availability, latency, security and scalability
Improve the overall quality of the Voice & Video product by analysing data and understanding our customers use cases
Develop state of the art APIs consumed by our SDKs and our internal services
Actively being part of the WebRTC community and provide important knowledge and insights to the team
Mentor fellow engineers and encourage good software development practises

Who are you?
You are self-motivated and can pick up and lead complex matters that involve both technology and business aspects. Drive communication and progress across product lines, divisions and stakeholders in order to solve complex problems with several dependencies.
You actively keep up with current industry and technology developments, invest time in understanding if and how you can benefit the company, propose and delivers well-grounded investigations accordingly.
You are a go to person in your current position and daily coaches and mentor your fellow developer colleagues to improve their ways of working, pushing for continues improvements.
To make you feel productive in this role we think you have:
Previous experience working as a Staff Software Engineer or Sofware architect
Relevant experience with C# on .NET Core in a Linux environment
Worked several years with service-oriented architecture and distributed systems
A passion for writing clean and testable code
You communicate proficiently in written and spoken English
University degree (BSc or MSc) within Computer Science or similar

Big plus!
Experience with WebRTC and TURN/STUN servers used for signalling and connecting calls
Hands on knowledge with Kubernetes and infrastructure as code
Experience with building scalable infrastructure, preferably in AWS
Experience with implementing backend services for push notifications (FCM, APNs, W3C and/or HMS)



Being you at Sinch
We're a worldwide group of people, committed to diversity. We are working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.
We're proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.
Your life at Sinch
Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you will be reaching for the opportunities that match where you want to take your career. It is closer than you think.
It is time to chase the answers, chase the challenges and chase the dream!
About the recruitment process
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience, and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties deciding in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

Quality of Service Engineer

Description Are you interested in joining one of Sweden’s leading tech brands and a leading player in global enterprise communications as our new Quality of Service Engineer? At Sinch we develop and provide a real-time cloud-based communications platform for SMS, rich messaging, voice and video calling and user verification. Our platforms process over 40 billion transactions every year, averaging at 1000+ every second and we are able to reach 5 billion mob... Visa mer
Description
Are you interested in joining one of Sweden’s leading tech brands and a leading player in global enterprise communications as our new Quality of Service Engineer? At Sinch we develop and provide a real-time cloud-based communications platform for SMS, rich messaging, voice and video calling and user verification. Our platforms process over 40 billion transactions every year, averaging at 1000+ every second and we are able to reach 5 billion mobile users globally. If scale and complexity excite you, Sinch is it.
The essence of the role
You will be part of the QoS (Quality of Service) team that has the goal of improving and optimizing our services offered to customers. This will be achieved through deep analysis, troubleshooting, monitoring, configuration of our products and proactivity hunt for problems. The role also digs into how our SDK’s and APIs are working and ensuring we maintain quality with each release and update. The team also actively works towards helping grow customers through quality improvements and stability by working with Account Managers.
The team is in the build-up stage, and you will have the opportunity to be involved in creating it’s processes and structure.
As a Quality-of-Service Engineer you will:
Ensure customers are getting the best performance possible.
Deep understanding of the products
Detect, investigate, and troubleshoot partner/provider issues and escalate when needed.
Create routines that enable the QoS and other teams to detect problems proactively.
Configure and troubleshoot Sinch back-end systems to ensure continuous quality.

To contribute to this role, you have:
At least 2-3 years’ experience in a relevant technical role or as a 2nd or 3rd line support engineer
Experience wihin RTC / SMS
Experience using
An analytical and process driven way of working
Interest for improving and/or creating processes and tools

Big Plus!
University degree in Computer Science or equivalent
Work experience in relevant industry such as telecoms
Previous experience within telecoms (PSTN Telephony, SIP, Messaging)
Experience in application monitoring like Datadog and Elasticsearch.
Experience in report building using tools such as Tableau

Join us on our journey!
About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

Quality of Service Engineer

Are you interested in joining one of Sweden’s leading tech brands and a leading player in global enterprise communications as our new Quality of Service Engineer? At Sinch we develop and provide a real-time cloud-based communications platform for SMS, rich messaging, voice and video calling and user verification. Our platforms process over 40 billion transactions every year, averaging at 1000+ every second and we are able to reach 5 billion mobile users gl... Visa mer
Are you interested in joining one of Sweden’s leading tech brands and a leading player in global enterprise communications as our new Quality of Service Engineer? At Sinch we develop and provide a real-time cloud-based communications platform for SMS, rich messaging, voice and video calling and user verification. Our platforms process over 40 billion transactions every year, averaging at 1000+ every second and we are able to reach 5 billion mobile users globally. If scale and complexity excite you, Sinch is it.
The essence of the role
You will be part of the QoS (Quality of Service) team that has the goal of improving and optimizing our services offered to customers. This will be achieved through deep analysis, troubleshooting, monitoring, configuration of our products and proactivity hunt for problems. The role also digs into how our SDK’s and APIs are working and ensuring we maintain quality with each release and update. The team also actively works towards helping grow customers through quality improvements and stability by working with Account Managers.
The team is in the build-up stage, and you will have the opportunity to be involved in creating it’s processes and structure.
As a Quality-of-Service Engineer you will:
Ensure customers are getting the best performance possible.
Deep understanding of the products
Detect, investigate, and troubleshoot partner/provider issues and escalate when needed.
Create routines that enable the QoS and other teams to detect problems proactively.
Configure and troubleshoot Sinch back-end systems to ensure continuous quality.

To contribute to this role, you have:
At least 2-3 years’ experience in a relevant technical role or as a 2nd or 3rd line support engineer
Experience wihin RTC / SMS
Experience using
An analytical and process driven way of working
Interest for improving and/or creating processes and tools

Big Plus!
University degree in Computer Science or equivalent
Work experience in relevant industry such as telecoms
Previous experience within telecoms (PSTN Telephony, SIP, Messaging)
Experience in application monitoring like Datadog and Elasticsearch.
Experience in report building using tools such as Tableau

Join us on our journey!
About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

Tech Lead Manager

Ansök    Maj 13    Sinch Sweden AB    Backend-utvecklare
We are Sinch. With presence in more than 50 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year. This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are the key to our success, no matter who you... Visa mer
We are Sinch. With presence in more than 50 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.
This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are the key to our success, no matter who you are, you’ll be able to explore career options, face fascinating challenges, building your skills alongside amazing experts. It’s not easy to reach every person, on every phone, on every channel, everywhere. Create the software and teams that makes it happen. Join our team as a Tech Lead Manager for one of our product development teams in Stockholm!
The Verification team builds products and solutions for user- and phone number verification, used by our customers for authentication during sign up or login.
Our communications platform is a distributed system, both in the geographical sense, where we provide globally distributed points of presence and access to our platform, and in its internal service-oriented architecture. The real-time aspects of the product combined with global availability of our services means interesting challenges as Tech Lead Manager and great opportunity to learn and develop.
The essence of the role
You will act as both Tech Lead and Manager, in a perfect mix of leading people and developing code. In this role, you will lead a team of developers distributed between Poland and Stockholm. You will also collaborate with your Product partner in Stockholm, in planning and building the right products at the right time. At Sinch we do quarterly planning, and you will be responsible for defining clear goals for your team and lead them in delivering on those goals.
Apart from this, you are also responsible for setting salaries, helping individuals on your team grow and developing, as well as contributing technically to the team.
As our new Tech Lead Manager, you will:
Communicate and collaborate with stakeholders
Define quarterly goals and do weekly follow-ups
Support and make sure the team members are the best they can be
Develop and coach your team members individually
Facilitate daily stand-ups and advise on agile WoW
Contribute technically (wherever your strong area is) to the team

Who are you?
As Tech Lead Manager you have a holistic perspective and the ability to inspire and lead others. You love working with tech and have experience working as a developer, working with code reviews, testing and quality assurance. You have at least one area where your team can rely on you making strong technical contributions.
In order to contribute to this role you have:
MSc/BS in computer science or similar degree
Experience working as a backend developer in .NET Core, C# or Java experience working in different contexts and organisations
Interest in leadership and developing teams
Proficient in English, both verbal and written

As a person you are:
Business minded and able to see the big picture
A natural leader who is caring and inspiring
Able to communicate clearly, both with your team and stakeholders
Well organized and goal oriented

It’s a big plus!
Prior experience working as a manager for a tech team Visa mindre

Tech Lead Manager

Ansök    Maj 12    Sinch Sweden AB    Manager
We are Sinch. With presence in more than 50 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year. This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are the key to our success, no matter who you... Visa mer
We are Sinch. With presence in more than 50 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.
This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are the key to our success, no matter who you are, you’ll be able to explore career options, face fascinating challenges, building your skills alongside amazing experts. It’s not easy to reach every person, on every phone, on every channel, everywhere. Create the software and teams that makes it happen. Join our team as a Tech Lead Manager for one of our product development teams in Stockholm!
The Verification team builds products and solutions for user- and phone number verification, used by our customers for authentication during sign up or login.
Our communications platform is a distributed system, both in the geographical sense, where we provide globally distributed points of presence and access to our platform, and in its internal service-oriented architecture. The real-time aspects of the product combined with global availability of our services means interesting challenges as Tech Lead Manager and great opportunity to learn and develop.
The essence of the role
You will act as both Tech Lead and Manager, in a perfect mix of leading people and developing code. In this role, you will lead a team of developers distributed between Poland and Stockholm. You will also collaborate with your Product partner in Stockholm, in planning and building the right products at the right time. At Sinch we do quarterly planning, and you will be responsible for defining clear goals for your team and lead them in delivering on those goals.
Apart from this, you are also responsible for setting salaries, helping individuals on your team grow and developing, as well as contributing technically to the team.
As our new Tech Lead Manager, you will:
Communicate and collaborate with stakeholders
Define quarterly goals and do weekly follow-ups
Support and make sure the team members are the best they can be
Develop and coach your team members individually
Facilitate daily stand-ups and advise on agile WoW
Contribute technically (wherever your strong area is) to the team

Who are you?
As Tech Lead Manager you have a holistic perspective and the ability to inspire and lead others. You love working with tech and have experience working as a developer, working with code reviews, testing and quality assurance. You have at least one area where your team can rely on you making strong technical contributions.
In order to contribute to this role you have:
MSc/BS in computer science or similar degree
Experience working as a backend developer in .NET Core, C# or Java experience working in different contexts and organisations
Interest in leadership and developing teams
Proficient in English, both verbal and written

As a person you are:
Business minded and able to see the big picture
A natural leader who is caring and inspiring
Able to communicate clearly, both with your team and stakeholders
Well organized and goal oriented

It’s a big plus!
Prior experience working as a manager for a tech team Visa mindre

Native App Developer

Description We are Sinch. With presence in more than 50 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year. This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are the key to our success, no ma... Visa mer
Description
We are Sinch. With presence in more than 50 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.
This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are the key to our success, no matter who you are, you’ll be able to explore career options, face fascinating challenges, building your skills alongside amazing experts. It’s not easy to reach every person, on every phone, on every channel, everywhere. Create the software and teams that makes it happen. Join our team as a Native App Developer for one of our product development teams in Stockholm!
We are now looking for a Native App Developer to come join our team within Real-Time Communications product line in Stockholm. The eight people team is responsible for serving our customers with real-time voice- and video communication solutions. The real-time aspects of the product combined with global availability of our services means interesting challenges as a Native App Developer on the team, and great opportunity to learn and develop.
The essence of the role
As a member in the Voice & Video team at Sinch, you are an important part of developing our Android and/or iOS SDK enabling our customer developers to implement our native app SDKs with ease. Here you will have a great opportunity to contribute and further develop our native app SDKs used directly by other developers as the end users.
In this role, you will take part of all steps of the software development lifecycle, where you will be able to influence design choices, take part of planning, write lots of code, and release new products and features.
We strongly believe in teamwork, and you will have the opportunity to work with (and learn from) talented and experienced engineers in the Voice & Video team. The team is steadily growing, and the work environment is characterized by helpfulness and personal responsibility.
As a Native App Developer in the Voice & Video team, you will:
Work hands-on with our Android and/or iOS SDK. Including maintenance, new features, troubleshooting and improving our release pipelines
Work with WebRTC to provide Voice & Video capabilities with high quality to our customers
Work closely with your fellow SDK developers to keep alignment between our different SDKs (Android, iOS and JavaScript)
Maintaining and improving our documentation, tutorials and reference applications
Actively being a part of the WebRTC community and provide important knowledge and insights to the team

Who are you?
You are a skilled Android or iOS developer with a modern and curious mindset hungry to learn. You believe that collaboration both within and outside of your team is of value. You understand the importance of developing native app SDKs with developer experience in mind. You strive for simplicity and self-documenting interfaces. Your passion is to make it as easy as possible for our customer developers to implement our Voice & Video SDK into their products.
You enjoy technical discussions with your colleagues as you try to find the best solution to a problem or discover new ways of working. You constantly strive for improvements, you don’t wait for others to solve a problem, you are a hands-on kind of person.
To make you feel productive in this role we think you have:
3+ years of experience working with either Android or iOS and have good understanding of their internals
You know how to write state of the art documentation consumed by other developers
A passion for writing clean and testable code
You communicate proficiently in written and spoken English

Big plus!
You’ll stand out from the crowd if you have:
Experience with building SDKs or in other ways worked with developer experience
Experience with releasing code in a CI/CD pipeline and actively looking for ways to improve the effectiveness of the pipeline
Hands on experience with WebRTC
Bachelor's in computer science degree or equivalent Visa mindre

Software Engineer - Real Time Communication

Ansök    Mar 17    Sinch Sweden AB    Mjukvaruutvecklare
Sinch brings businesses and people closer with tools enabling personal engagement. We are a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a large global customer base. Our APIs and the platform deal with over 100 billion engagements annually. Enterprise customers include 8 out of 10 of the largest US tech companies by market capitalization, major airlines, banks, retail, ... Visa mer
Sinch brings businesses and people closer with tools enabling personal engagement. We are a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a large global customer base. Our APIs and the platform deal with over 100 billion engagements annually. Enterprise customers include 8 out of 10 of the largest US tech companies by market capitalization, major airlines, banks, retail, e-tail, internet, ride-hailing, parcel delivery companies and more.
We are growing and are now looking for a software engineer to come join our team in Stockholm, which is within our Real-Time Communications product line. The team is responsible for serving our customers with real-time voice- and video communication solutions.
Our communications platform is a distributed system, both in the geographical sense, where we provide globally distributed points of presence and access to our platform, and in its internal service-oriented architecture. The real-time aspects of the product combined with global availability of our services means interesting challenges as a software developer on the team, and great opportunity to learn and develop.
The essence of the role
The core of our platform is built on C# and the .NET Core platform with applications deployed as Docker containers on AWS. You either have a couple of years of experience with C# and the .NET Core platform, distributed systems or you are a person that is enthusiastic to learn something new. Regardless, you will get great support from the team in getting up and running.
In this role, you will take part of all steps of the software development lifecycle, where you will be able to influence design choices, take part of planning, write lots of code, and release new products and features.
We strongly believe in teamwork, and you will have the opportunity to work with (and learn from) talented and experienced engineers on the team. The team is steadily growing, and the work environment is characterized by helpfulness and personal responsibility.
As our new Software Engineer some examples of what you will work with is:
Integration and development of voice & video communication features
Platform improvements related to availability, latency, security and scalability
Data driven voice & video call quality improvements

Who are you?
In this role you work close together with your team, and you are a person that always wants the best for your team. You are all for a good work climate where you gladly support your colleagues when needed. You take great ownership of your responsibilities, the execution of these and make sure that you complete your work on time. We strongly believe that you are driven by learning new things and that you find it natural to automate tasks in your workflow or deployment of services. You also like to contribute with your thoughts and opinions on how we can become even better in our way of work and be a part of this change.
Requirements
In order to contribute in this role you have:
Relevant experience with C# on .NET Core
University degree (BSc or MSc) within Computer Science or similar
You communicate proficiently in written and spoken English
Worked with distributed systems deployed in the cloud

Big plus!
You’ll stand out from the crowd if you have:
Knowledge of and experience with network protocols IP, TCP, UDP, DNS
Experience with shipping code in a CI/CD pipeline and actively looking for ways to improve the effectiveness of the pipeline
Experience with traditional VoIP protocols SIP, SDP, RTP
Experience working with databases and table- and query design that meets high performance requirements

Are you ready? Join us on our journey!
About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

Senior Data Engineer

Description Are you interested in joining one of the world's leading tech brand, we are one of the most successful companies in the world that you may never heard of according to Forbes Magazine. Our platform is already used by 9 out of 10 leading tech giants in the US, with over 40 billion transactions every year that can reach virtually every mobile phone on the planet in seconds. We are currently looking for a Senior Data Engineer to our reporting pla... Visa mer
Description
Are you interested in joining one of the world's leading tech brand, we are one of the most successful companies in the world that you may never heard of according to Forbes Magazine. Our platform is already used by 9 out of 10 leading tech giants in the US, with over 40 billion transactions every year that can reach virtually every mobile phone on the planet in seconds.


We are currently looking for a Senior Data Engineer to our reporting platform team!
As our new Senior Data Engineer, you will be part of our Reporting & Data team, building a new platform for our Operator division that collect, aggregate and visualize data from our messaging platforms to help analytics and monetization insights as well as overall system performance. You will be part of a team that collaborate with our product and operations teams and take part of architecture decisions for the platform.
Why join?
You will get the opportunity to work in a fast-growing and fast-paced company where your work really matters. You will be a key player for creating value and functionality to our network operator business. This is a new and forming team giving you the opportunity to influence its structure and ways of working.
Why Sinch?
As a global company within SMS/Messaging and with a CPaaS (Communication Platform as a Service) solution we are continuously striving for the top and to be the best in our industry. We want people who really want to make a difference to join.
This is an opportunity for you to create, drive and implement high-impact initiatives in a fast-growing business. We make things happen and we know how important they are – to our customers and the world. It is positive if you prefer agile and proactive ways of working.
In order to be successful in the role you will:
Identify opportunities for improvement in our products/business with the use of data
Support to leadership, being a technical reference for the team;
Creation of Batch and Streaming ETLs, Java, Python, .
Experience in CI/CD and DataOps;
Monitoring and maintenance of data pipelines;
Ensure data governance and quality
Experience in data pipeline creation, relational databases and big data architecture (e.g.: Data Lake, Data Warehouse)

You will have a big advantage if you are experienced in:
Working as a data architect (definition, creation and implementation of architectures);
Developing APIs; in streaming processing
My/TokuDb, Spring, WebFlux, R2DBC

We also see that you have these personality skills:
Taking ownership and initiatives
Being a strong a communicator with colleagues and stakeholders
Wants and encourages continuous ways of working improvements

We are primary looking for a Senior Data Engineer in the Stockholm area


About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods.?We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process,?pre-employment testing?is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role.?We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

DevOps Engineer

Description We develop a cloud communication platform that’s already used by 8 out of 10 leading tech giants in the US, with over 145 billion transactions every year. A platform which can reach virtually every mobile phone on the planet in seconds or less? Are you keen on working with modern cloud native technologies like Docker and Kubernetes? We are looking to add a DevOps Engineer to join our team. The Essence of the role In the role as a DevOps Enginee... Visa mer
Description
We develop a cloud communication platform that’s already used by 8 out of 10 leading tech giants in the US, with over 145 billion transactions every year. A platform which can reach virtually every mobile phone on the planet in seconds or less? Are you keen on working with modern cloud native technologies like Docker and Kubernetes? We are looking to add a DevOps Engineer to join our team.
The Essence of the role
In the role as a DevOps Engineer at Sinch in the RTC (Real Time Communication) team you will work cross functional between three of our development teams. You will work with our communications platform which is a distributed system, both in the geographical sense, where we provide globally distributed points of presence and access to our platform, and in its internal service-oriented architecture. The real-time aspects of the products combined with global availability of our services means interesting challenges as a DevOps Engineer in the team, and great opportunity to learn and develop.
You will work in an agile environment with a strong focus on automation, reliability and continuous improvement. This role involves a lot of responsibility in designing, taking our technical platform to the next level, and being a part of the product chain.
As our new DevOps Engineer you will:
Define and implement modern containerization and cloud solutions
Developing and improving our CI/CD pipelines
Work close to the developers and operations in designing systems that are secure and highly scalable with fast deliveries to production
Working with all teams to ensure that our services are always up and running smoothly
Make the lives of our developers easier!

Who are you?
For this role we preferably see that you have a few years of DevOps experience or from a similar software engineering role. You have in a previous job been taking ownership of a project or operated parts of it. As a person you have strong knowledge about your work to be able to contribute to technical discussions, you see the importance in close communication and setting clear directives to both the development teams as to your own team members.
To thrive in this role, you should enjoy working hands on as much as driving change management.
In order to contribute in this role we believe you are good at:
Optimizing existing systems for scalability and building large-scale infrastructure
Containerization (Docker, Kubernetes) and cloud platforms
Building and improving CI/CD pipelines
Infrastructure as Code with tools such as Terraform
Linux and networks

Big plus!
You’ll stand out from the crowd if you have experience in
AWS
Gitlab

Are you ready? Join us on our journey!
About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

Software Engineer

Description Are you interested in joining one of the world's leading tech brands and be part of our journey forward? We are one of the most successful companies in the world that you have probably never heard of, according to Forbes Magazine, and we have exciting future plans! Are you a Java developer and want to be part of a world leading company? We are now looking for Java Developer for Sinch’s Operator Division. Sinch Operator creates software so... Visa mer
Description
Are you interested in joining one of the world's leading tech brands and be part of our journey forward? We are one of the most successful companies in the world that you have probably never heard of, according to Forbes Magazine, and we have exciting future plans!


Are you a Java developer and want to be part of a world leading company?


We are now looking for Java Developer for Sinch’s Operator Division.


Sinch Operator creates software solutions for mobile operator network infrastructure and services, providing efficient and scalable solutions for messaging, charging & policy control, revenue assurance and fraud prevention. These solutions form the foundation for many of Sinch’s offerings but are also offered stand alone and used by many of the major mobile operators around the world.
The essence of the role
As a Java Developer you will be part of an experienced team and work closely with product, operations and other business experts to develop products to the Mobile Operator market. Our solution support our customers need of mission critical services with large transactional volumes. Development is done an environment of Java, Javascript and open source frameworks.
Why join?
You will get the opportunity to work in a fast-growing and fast-paced company where your work really matters. You will be a key player for creating functionalitity to Sinch’s mobile network operator customers.
Why Sinch?
As a global company within SMS/Messaging and with a CPaaS (Communication Platform as a Service) solution we are continuously striving for the top and to be the best in our industry. We want people who really want to make a difference to join.
Who are you?
We are looking for a Java Developer who knows how to create efficient solutions within an environment with high volumes of transactions. Experience from the telecommunications and mobile messaging industry is good to have but knowledge of any transaction rich platforms will take you far. You are well versed in agile development methods and believe quality is not a job but a philosophy that everyone in an engineering organization needs to embrace.
To be a good contributor, we see that you have:
At least 3-5+ years of experience as a Java Developer
Developer background with focus on and very good skills in Java and -databases
Knowledge of different software methodologies and an understanding for using them in a way to match the business needs
Bachelor’s degree or master’s degree in Engineering or Business Administration, maybe?with a telecommunications orientation

Soft skills are of course important too, therefore we want you to be:
Structured - You will handle at lot of requirements that you need to organize
Result oriented - Must be driven according to the stakeholders order
Good at establishing relationships - You need to be able to create good relationships with stakeholders
Solution oriented - Be adaptable to find solutions towards stakeholders
Join us on our journey!


About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

Software Developer

Description Are you interested in joining one of the world's leading tech brands and be part of our journey forward? We are one of the most successful companies in the world that you have probably never heard of, according to Forbes Magazine, and we have exciting future plans! Are you a Java developer and want to be part of a world leading company? We are now looking for Java Developer for Sinch’s Operator Division. Sinch Operator creates software so... Visa mer
Description
Are you interested in joining one of the world's leading tech brands and be part of our journey forward? We are one of the most successful companies in the world that you have probably never heard of, according to Forbes Magazine, and we have exciting future plans!


Are you a Java developer and want to be part of a world leading company?


We are now looking for Java Developer for Sinch’s Operator Division.


Sinch Operator creates software solutions for mobile operator network infrastructure and services, providing efficient and scalable solutions for messaging, charging & policy control, revenue assurance and fraud prevention. These solutions form the foundation for many of Sinch’s offerings but are also offered stand alone and used by many of the major mobile operators around the world.
The essence of the role
As a Java Developer you will be part of an experienced team and work closely with product, operations and other business experts to develop products to the Mobile Operator market. Our solution support our customers need of mission critical services with large transactional volumes. Development is done an environment of Java, Javascript and open source frameworks.
Why join?
You will get the opportunity to work in a fast-growing and fast-paced company where your work really matters. You will be a key player for creating functionalitity to Sinch’s mobile network operator customers.
Why Sinch?
As a global company within SMS/Messaging and with a CPaaS (Communication Platform as a Service) solution we are continuously striving for the top and to be the best in our industry. We want people who really want to make a difference to join.
Who are you?
We are looking for a Java Developer who knows how to create efficient solutions within an environment with high volumes of transactions. Experience from the telecommunications and mobile messaging industry is good to have but knowledge of any transaction rich platforms will take you far. You are well versed in agile development methods and believe quality is not a job but a philosophy that everyone in an engineering organization needs to embrace.
To be a good contributor, we see that you have:
At least 3-5+ years of experience as a Java Developer
Developer background with focus on and very good skills in Java and -databases
Knowledge of different software methodologies and an understanding for using them in a way to match the business needs
Bachelor’s degree or master’s degree in Engineering or Business Administration, maybe?with a telecommunications orientation

Soft skills are of course important too, therefore we want you to be:
Structured - You will handle at lot of requirements that you need to organize
Result oriented - Must be driven according to the stakeholders order
Good at establishing relationships - You need to be able to create good relationships with stakeholders
Solution oriented - Be adaptable to find solutions towards stakeholders
Join us on our journey!


About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

Content Marketing Manager EMEA

Ansök    Jan 28    Sinch Sweden AB    Marknadsförare
Sinch is growing and so is our Marketing team. As our Content Marketing Manager, you will be responsible for managing Sinch’s content marketing function, and the success of our content marketing activities, across all product lines in EMEA region. This will be equally strategic as hands-on, and you are guaranteed to be stimulated every single day. As our new Content Marketing Manager, you will: play an active part in helping marketing achieve its key resul... Visa mer
Sinch is growing and so is our Marketing team. As our Content Marketing Manager, you will be responsible for managing Sinch’s content marketing function, and the success of our content marketing activities, across all product lines in EMEA region. This will be equally strategic as hands-on, and you are guaranteed to be stimulated every single day.
As our new Content Marketing Manager, you will:
play an active part in helping marketing achieve its key results (MQLs, s, Won opportunities)
take responsibility for developing content relevant to buyer personas and the buyer journey stages (awareness, consideration to decision)
write and produce various types of downloadable content and blog regularly Expand Sinch's digital footprint - generating awareness, subscribers, and leads Collaborate with product marketers, sales professionals, and external influencers, and industry experts to produce relevant content that meets the needs of both key internal stakeholders and our audience
Who are you?
In order to be successful in the role you have interpersonal adeptness with proven ability to develop and foster relationships, both internally and externally, at all levels. You have a strong interest in understanding the business and what drives performance. You have a desire to work collaboratively and cross cultures. You thrive in a fast-paced environment!
5-10 years of content marketing experience, specifically b2b content in the software industry
Experience from a strategic content marketing role
Strong channel-specific knowledge (blog, YouTube, Facebook, Twitter, etc.)
Capable at being both creative and process and data-driven
Proficiency with Adobe Creative Suite (particularly Photoshop and InDesign)
Understands SEO principles
Excellent English communications skills, both verbal and written
Experience from a global environment
We will review applications continuously so please submit your resume in English as soon as possible.
Our expert teams are built from some of the most experienced in the industry. We employ people from all over the world, from all walks of life and from all backgrounds. We work together, feeding on our diversity to make us stronger, and we encourage each other to be the best we can be. Innovation drives us, and we challenge ourselves every day. Get in touch and join us on our journey! Visa mindre

Technical Integration Project Manager

Ansök    Jan 21    Sinch Sweden AB    Projektledare, IT
Do you have experience working with project management? Are you excited about the variation integration with M&A brings? In this role you get the opportunity to use your project managements skills with a company and team that works strategically with integrations. The Technical Integration Project Manager will work closely with the Migration teams and a broader stakeholder group, including leaders across critical business functions, who actively develop, e... Visa mer
Do you have experience working with project management? Are you excited about the variation integration with M&A brings? In this role you get the opportunity to use your project managements skills with a company and team that works strategically with integrations.
The Technical Integration Project Manager will work closely with the Migration teams and a broader stakeholder group, including leaders across critical business functions, who actively develop, execute, and lead the integration plans for individual acquisitions post close. This role will report into the Integration Management Office.
The essence of the role
The Project Manager will be responsible for managing the multiple projects, including problem analysis, planning solutions with the team, charting progress against plan, driving action items, and reporting on each projects’ status. The ability to find the solution and optimising delivery towards the central business strategy.
As Technical Integration Project Manager your key responsibilities will be:
To participate in the development, execution, maintenance, and communication of the respective integration master project plan and all related documentation
Provide oversight to cross-functional teams; ensuring the development, evaluation and/or review of project plans and criteria
Establish and continually manage project expectations with team members
Proactively manage changes in scope and identifying, assessing and escalating issues
Monitor overall project milestones and the execution of the project against established timelines, communicates dependencies across projects and towards other programs of work, and provides accurate & timely project status to Integration Leads
Maintain reporting relationships with Integration stakeholders to coordinate efforts, resolve conflicts and gather feedback and input
Informs, alerts, negotiates, and maintains a shared vision and strong, positive working relationships with stakeholders

Who are you?
You are used to cross-functional collaboration and great at relationship building
You can work in a fast-paced environment and are not afraid to deal with stressful situations or taking the lead
You have strong verbal communication skills and is good at negotiation
Excellent organizational, analytical, trouble-shooting, and problem-solving skills
Exceptional project management skills, the ability to track and manage complex programs, and a desire to lead multiple teams and multiple programs – identification and mitigation of risk across projects and programs.
You are a people person, with an ability to partner with a diverse leadership team

In order to contribute in this role you need:
5+ years of successful project management experience leading multiple large complex projects
Proficiency in Microsoft Office: Excel, PowerPoint, Word, and Outlook
Technical proficiency within the Telecom industry is essential and experience in SMS messaging is massively preferred
Experience delivering projects in an Agile methodology and OKR process
Bachelor’s degree

Join us on our journey! Visa mindre

Network Engineer

Ansök    Nov 8    Sinch Sweden AB    Nätverkstekniker
The essence of the role This role is responsible for the installation, configuration, maintenance, and monitoring of all Sinch network infrastructure residing in co-location data centers, Amazon Web Services (AWS) and other CSPs. The ideal candidate will have broad technical expertise, with demonstrable depth in Network Architecture and administration. Specific skills needed are Cisco iOS, ASA, advanced routing protocols, IPSec, DMVPN, MPLS and hybrid infr... Visa mer
The essence of the role
This role is responsible for the installation, configuration, maintenance, and monitoring of all Sinch network infrastructure residing in co-location data centers, Amazon Web Services (AWS) and other CSPs. The ideal candidate will have broad technical expertise, with demonstrable depth in Network Architecture and administration. Specific skills needed are Cisco iOS, ASA, advanced routing protocols, IPSec, DMVPN, MPLS and hybrid infrastructure integration.
Experience with AWS /Azure Cloud network configuration is a huge plus. VPC peering , Direct Connect and other Networking products knowledge. This position is suited to a Mid- level engineer with exceptional troubleshooting/ problem-solving skills and the ability to think “on the fly” and arrive at effective solutions.

The ideal candidate has knowledge of:
· Switching (spanning tree, etherchannel, 802.1q VLANs)
· Routing (BGP, OSPF, EIGRP)
· Packet capture and analysis
· IP layer access control • IOS and ASA based IPSEC VPNs
· Experience upgrading IOS, ASA, and associated software
· Networking in AWS and understanding of cloud environments is needed.
· Change Management and ITIL process knowledge.
· System Administrator knowledge at infrastructure(server) level is a plus.
· Experience monitoring network performance/availability and performing ad hoc analysis
· Strong background in enterprise level data center design and deployment
· Familiarity with Linux/Unix operating systems networking components and available tools
· Strong knowledge of cloud infrastructure as relates to networking (integrating a hybrid infrastructure, managing routing tables, implementing virtual appliances, network tuning and optimization).
· Ability to deliver results with minimal supervision. • Ability to prioritize and complete a variety of simultaneous tasks.
· Strong interpersonal and communication skills, including the ability to work effectively with a wide range of end users.
· Ability to communicate technical information effectively, both written and verbal.
· Ability to work under pressure, meet deadlines and manage project details while balancing multiple priorities.

As our new Network Engineer you will:
Responsible for management, maintenance and architecture of all network and security devices
Monitor systems and identify performance issues proactively.
Participate in capacity planning/analysis and implementation of systems.
Take lead and work together with the team and external suppliers in troubleshooting/resolving system outages and other incidents to ensure performance and stability.
Create and maintain documentation related to data centers, systems, applications and networks.
Work with global team members to ensure the confidentiality, integrity, and availability of Sinch network and services.
When required, perform site inventories and installations at various local and remote data center locations. Visa mindre

Digital Designer

Ansök    Sep 17    Sinch Sweden AB    Webbdesigner
Are you ready to put your mark on one of Sweden’s leading tech brands? We’re a fast-growing marketing team looking for a talented digital designer to join us. We’re building a truly global brand, and we need your help to push our website and digital experiences to the next level. The essence of the role Bringing innovative ideas to life, from conception to well-crafted execution, is the name of the game in this role. We’re looking for an ambitious designer... Visa mer
Are you ready to put your mark on one of Sweden’s leading tech brands?
We’re a fast-growing marketing team looking for a talented digital designer to join us. We’re building a truly global brand, and we need your help to push our website and digital experiences to the next level.
The essence of the role
Bringing innovative ideas to life, from conception to well-crafted execution, is the name of the game in this role. We’re looking for an ambitious designer who can create digital brand experiences that engage and delight our audiences. If you’re passionate about both UI and the user experience (UX), and you can combine beautiful and functional design to create result-driven campaigns and programs...then this job was designed for you!
Your main focus will be tackling two challenges: How do we bring our brand and personality to life on our website, landing pages, and other digital assets? And how do we engage our audiences, retain them, and increase conversion?
Our website is center stage of our brand and the entire organization. You’ll own the entire experience of sinch.com, making sure we stay ahead of the curve and push the limits of what web design can do.
As part of our fast-paced marketing organization, you’ll work in close collaboration with a cross-functional team of web specialists, developers, content, brand, and performance marketers.
You will:
Design digital experiences and create assets for the new Sinch website (in development), with the end-user in mind
Own and lead the design of digital marketing creative assets and campaigns that convert
Design and build engaging page layouts and interactions
Take responsibility for the quality and execution of design throughout all phases of a project
Help define and strategize our web experiences
Bring the visions of other teams to life online
Create designs in line with best practices for search engine optimization
Optimize conversion rate using A/B tests and analytics

What’s in it for me?
We’re taking our brand and website to the next level, and we’re only at the beginning of our journey. You have the opportunity to join a truly international marketing team with a can-do culture. We’re ambitious, we’re driven, we have fun, and we’re building a rocket ship – you can keep growing with us!
Who are you?
You’re a passionate digital designer who enjoys collaborating with other ambitious marketers in a fast-paced, high-touch working environment. You are structured and organized, you can identify challenges, and you’re a true problem-solver. You are independent and proactive, and love to craft and continuously improve designs and processes. You have a great eye for detail, and pixel-perfect design. You’re not afraid to share your ideas, taking projects into your own hands and bringing them to fruition. You have a positive and bold approach and like to stay ahead of current design trends, technologies, and developments.
At least 3 years digital design experience
Well-versed in design principles, typography, layout, UX, UI, and interaction design
Fluent in Adobe Creative Suite (Photoshop, Illustrator) and Figma, Sketch, and prototyping (Invision)
Proficient with Conversion Rate Optimization tactics and growth marketing frameworks
Comfortable working within various CMS – Drupal and Instapage a plus
Comfortable working in agile marketing or product organizations
Fluent in English
Motion design capabilities are a plus!

Are you ready? Join us on our journey!
We will review applications continuously and may un-post the ad sooner rather than later depending on the inflow of candidates, so please submit your resume as soon as possible in English.
About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

Senior UX Researcher

Ansök    Aug 31    Sinch Sweden AB    Användbarhetsexpert
Are you ready to put your mark on one of the world's most leading tech brands? We are one of the most successful companies in the world that you probably never heard of, according to Forbes Magazine. Sinch brings businesses and people closer with tools enabling personal engagement. Our cloud communications platform reaches every mobile phone on the planet, in seconds or less, through mobile messaging, voice and video. The UX team is growing and we are now ... Visa mer
Are you ready to put your mark on one of the world's most leading tech brands? We are one of the most successful companies in the world that you probably never heard of, according to Forbes Magazine. Sinch brings businesses and people closer with tools enabling personal engagement. Our cloud communications platform reaches every mobile phone on the planet, in seconds or less, through mobile messaging, voice and video.
The UX team is growing and we are now looking for a Senior UX Researcher to join us in Malmö.
The essence of the role
Following our success, we are now looking to recruit a Senior UX Researcher. This is a new role and as our Senior UX Researcher your main responsibilities will be to build a deep understanding of our users' needs, goals and workflows, turning qualitative user research into insights and artefacts which will shape the future of our products. You will establish and implement an overall research strategy with clear objectives in collaboration with cross functional teams keeping in consideration current and upcoming initiatives and business goals.
Working together in a cross functional team we believe you are curious to learn new things, as well as a driver to teach us more about UX research and help us develop processes, ways of working and habits that lead to excellent user experiences.


As our new Senior UX Researcher your main responsibilities will be to:
Work closely with cross-functional, geographically distributed teams of product managers, designers and engineers and marketing
Define, plan, and conduct exploratory user research, including supporting the work of less experienced colleagues
Apply rigorous analysis to understand and document complex workflows and processes
Developing a holistic understanding of user behaviours, needs, challenges and motivations through qualitative and quantitative research methods
Present visual research results in a clear and pedagogic way, to inspire and motivate a wide range of decision makers and stakeholders
Regularly consolidate research findings into concise, accessible, digestible and actionable reports to be shared with our product teams



Who are you?
To be successful in the role you are a UX Research and Tech lover and you have a high degree of technical understanding, logical thinking, and ability to understand complex systems. You will be part of a great team of designers and need to be a good team player who can also navigate your way with other stakeholders. As we are still, in a sense, in the beginning of our design journey, there are plenty of opportunities for you to bring your ideas and experience and make a real impact here.
Proven work experience within UX Research, ideally experience in working with technical products such as web applications or SaaS products
Proficiency in research methodology, showing a strong understanding of the strengths and limitations of different methods and how and when to apply them
A degree in Computer Science, Human-Computer Interaction, Cognitive Science or equivalent
Basic prototyping skills to quickly test different hypothesis
Fluency in written and spoken English

Our corporate language is English, please submit your application in English.
Our expert teams are built from some of the most experienced in the industry. We employ people from all over the world, from all walks of life and from all backgrounds. We work together, feeding on our diversity to make us stronger, and we encourage each other to be the best we can be. Innovation drives us, and we challenge ourselves every day.


Are you ready? Join us on our journey!
About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

Senior Infrastructure Engineer

Ansök    Aug 20    Sinch Sweden AB    Nätverkstekniker
Are you interested in joining one of the world's leading tech brands and be part of our journey forward? We are one of the most successful companies in the world that you have probably never heard of, according to Forbes Magazine, and we have exciting future plans! We are looking for a Dedicated Support Engineer that will ensure our most valuable and strategic clients receive maximum value from Sinch’s products and services. We are now looking for a Senior... Visa mer
Are you interested in joining one of the world's leading tech brands and be part of our journey forward? We are one of the most successful companies in the world that you have probably never heard of, according to Forbes Magazine, and we have exciting future plans! We are looking for a Dedicated Support Engineer that will ensure our most valuable and strategic clients receive maximum value from Sinch’s products and services.
We are now looking for a Senior Infrastructure Engineer that want to contribute to our Business IT
The essence of the role
As our new Senior Infrastructure Engineer you will work with work with networks and maintenance, business and user support. You will work with Sinch Enterprise Architecture Team with configurations and adminstrations for solutions such as VPN, Offfice, Network, Linux and Windows servers and Cloud Infrastructure.
As our new Senior Infrastructure Engineer you will:
Pro-actively contribute to architecture strategy & principles together with Sinch Enterprise Architecture Team
Administrate & configure system & infrastructure technologies such: VPN solution, Office Network, Linux/ Windows servers, cloud infrastructure (AWS, AZURE)
Embed Sinch infrastructure technology in broader enterprise architecture & network environment
Consult application owners and business on infrastructure related requirements
Provide training and assistance to system users on usage of infrastructure systems and/or applications
Pro-actively work with network engineers, business and application owners to shape scalable Sinch Business IT infrastructure landscape
Conduct 2nd or 3rd level support for system & infrastructure related issues
Troubleshoot problems across all pieces of infrastructure (servers, cloud, storage)

When needed you will also help with onboarding new hires and junior colleagues and act as first point of contact for Junior Infrastructure & System Engineers.
To be successful in this role we see that you have:
At least 5 years of professional experience in IT, majority spend in IT infrastructure & engineering
Experience in a combination of the following technical skills; IT infrastructure, networks and applications engineering, Linux server, database & cloud engineering, Windows server, Cloud and comparable IT infrastructure skills, Technical security topics and industry standards in IT security

Meritious:
Relevant infrastructure certifications (e.g CCNA, CCNP)
Worked with Cisco Meraki and Cisco AnyConnect

In order to be successful in this role, we see that you are:
Cooperative - You will collaborate with different units - work together with teams, both globally and locally
Good at problem solving - Troubleshoot and understand why issues appear and find solutions
Structured - It's very important to be make things right than to make it fast
Stable - Manage stressful situations with a clear mind and still being focused during heavy workload
Join us in our journey!
About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

Senior Active Directory Infrastructure Engineer

Ansök    Jul 27    Sinch Sweden AB    Nätverkstekniker
Are you interested in joining one of the world's leading tech brands and be part of our journey forward? We are one of the most successful companies in the world that you have probably never heard of, according to Forbes Magazine, and we have exciting future plans! We are looking for a Dedicated Support Engineer that will ensure our most valuable and strategic clients receive maximum value from Sinch’s products and services. We are now looking for a Senior... Visa mer
Are you interested in joining one of the world's leading tech brands and be part of our journey forward? We are one of the most successful companies in the world that you have probably never heard of, according to Forbes Magazine, and we have exciting future plans! We are looking for a Dedicated Support Engineer that will ensure our most valuable and strategic clients receive maximum value from Sinch’s products and services.
We are now looking for a Senior Active Directory Infrastructure Engineer that want to contribute to our Business IT
The essence of the role
As our new Senior Active Directory Infrastructure Engineer you will work with migrations and maintenance. You will also be responsible for improving our Infrastructure in general for our Business IT function. We currently have a hybrid Cloud solution, therefore knowledge in Azure is very good to have.
As our new Senior Active Directory Infrastructure Engineer you have /will :
At least 5 years’ experience in Advance Active Directory-administration
At least 5 years’ experience in domain consolidation and migration.
Senior competes in Windows infrastructure (DNS/Network/DHCP/PKI).
Proficient in Powershell.
As you will be handling identities, you needed to explain to other operations teams and management how integrations work.
A deep understanding of how authentications work for other systems
Experience in implementing federation with cloud solutions and other systems (SSO).
You need to be able to work and run projects independently but at the same time be a good team player.
Independent lead a technical dialog with other Operations Teams
Independent troubleshoot on an advanced level.

Meritious:
MCSE Certification Windows Server 2016 / 2019
Azure Certification
Other Microsoft certifications
AzureAD
Office 365
Azure Cloud

In order to be successful in this role, we see that you are:
Cooperative - You will collaborate with different units - work together with teams, both globally and locally
Good at problem solving - Troubleshoot and understand why issues appear and find solutions
Structured - It's very important to be make things right than to make it fast
Stable - Manage stressful situations with a clear mind and still being focused during heavy workload
Join us in our journey!
About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

UX/UI Designer

Ansök    Aug 31    Sinch Sweden AB    Användbarhetsdesigner
Are you ready to put your mark on one of Sweden’s most leading tech brands? Are you looking for an opportunity to be part of creating design processes as well as working hands-on with UX/UI design throughout the development cycle? The UX team is currently looking for a new creative UX/UI Designer and you might be our future colleague! The essence of the role As a UX/UI Designer, you are responsible for the user experience of one or many products in Sinch's... Visa mer
Are you ready to put your mark on one of Sweden’s most leading tech brands? Are you looking for an opportunity to be part of creating design processes as well as working hands-on with UX/UI design throughout the development cycle?
The UX team is currently looking for a new creative UX/UI Designer and you might be our future colleague!
The essence of the role
As a UX/UI Designer, you are responsible for the user experience of one or many products in Sinch's portfolio, throughout the development cycle. This includes taking part in product research and discoveries, mapping and understanding of the user journeys and technical limitations, creating wireframes for the features, creating UI designs based on the Sinch Design System and guidelines, validating the designs with user tests, and delivering assets to enable development. Here at Sinch we are emphasising a customer centric outside-in way of working with the aim to create first class products.
As our new UX/UI Designer you will:
Drive the end-to-end design work for your product
You will be working with a product team within the organisation and have weekly collaborations with the design team
Collaborate and sync your design with the UX team and the design principles
Be part of creating and improving the design guidelines and principles

Who are you?
You have an 'eye for design' and a good sense of aesthetics combined with technical understanding, logical thinking, and ability to understand complex systems. You will be part of a great team of designers and need to be a good team player who can also navigate your way with other stakeholders. As we are still, in a sense, in the beginning of our design journey, there are plenty of opportunities for you to bring your ideas and experience and make a real impact here.
In order to contribute to this role you have:
An educational background (or relevant working experience) that has given you a solid understanding of the design process
Preferably 2-3 years of experience in UX/UI design working with agile teams
Knowledge and experience of working with technical products such as SaaS solutions or web applications
Experience with products like Figma, Jira etc.
Enjoys working in a bigger design team

Big plus!
You’ll stand out from the crowd if you have
Background within software development
Experience from user tests

Are you ready? Join us on our journey!
As a true global company we are open for remote locations for the right candidate within EU timezone with the possibilities of relocation to either Malmö or Stockholm, Sweden.
About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process.iddle of Visa mindre

Cloud Infrastructure Engineer

Ansök    Feb 3    Sinch Sweden AB    Infrastrukturarkitekt
Would you like to develop a cloud communication platform with some of the best people in the industry? Do you want to work with a platform that’s already used by 8 out of 10 leading tech giants in the US, with over 40 billion transactions every year? A platform which can reach virtually every mobile phone on the planet in seconds or less? We are looking for a Cloud Infrastructure Engineer that will help ensure that our products run effectively so that our ... Visa mer
Would you like to develop a cloud communication platform with some of the best people in the industry? Do you want to work with a platform that’s already used by 8 out of 10 leading tech giants in the US, with over 40 billion transactions every year? A platform which can reach virtually every mobile phone on the planet in seconds or less?
We are looking for a Cloud Infrastructure Engineer that will help ensure that our products run effectively so that our clients can receive maximum value from Sinch’s products and services.
The essence of the role
Sinch is looking for a Cloud Infrastructure Engineer to strengthen our IT Infrastructure team in Real Time Communications (RTC). Our mission is to develop, automate, maintain and operate our cloud infrastructure and adapt to ever changing business requirements., support our development and NOC teams while focusing on continuous delivery of service.
Your main responsibility will be to take ownership of one of the RTC products from an infrastructure and operational perspective. You will have one foot in operations and one foot in the development organization and cooperate with several other stakeholders within the company. You will be involved in and drive improvements in our full-scale global AWS environment and make sure that we design environments that align with AWS best practices, business requirements, high availability, security and customer interest. At the core, you will be hands-on with AWS and align with other stakeholders within and outside the team. You will be a key player in delivering world class services to our customers.
Today the team handles physical and virtual servers, networking, database-clusters and storage solutions for both our production and internal platforms. We are well underway of migrating the remaining on-premise footprint to the cloud.
We are on an exciting journey towards cloud-only and we need you with strong DevOps interest and passion for AWS on board with us!
As our new Cloud Infrastructure Engineer you will be responsible for:
Ownership of one of the RTC products from an infrastructure and operational perspective
Setting up infrastructure as code together with the developer teams
Driving and contributing to architectural discussions and decisions
Configuration and deployment
Monitors and dashboards for your product
Troubleshooting
Analyse dashboards, and take action
Monitor performance and scaling
Automation and scripting
24/7 on call (on a rotating schedule), being responsible for acting on and coordinating incidents

Who are you?
As our new Cloud Infrastructure Engineer you will be working in a collaborative environment where everyone can learn from each other since everyone has a special expertise area, and being on call you can always count on support from your colleagues. That said, you enjoy working in a cooperative and cross-functional environment and are generous in providing support and sharing knowledge with your colleagues.
You have a general understanding of infrastructure and especially AWS, and you understand and can talk to engineers and developers. Maybe you are a developer with cloud experience wanting to work closer to operations or calling yourself DevOps feeling eager to work more with cloud engineering? Your responsibility and complexity of assignments will depend on your past experience and future ambitions.
To succeed in this role you need a developer mindset and enjoy working with operations and making sure everything is running as it is supposed to. We do not expect you to work with full scale coding, however you find it exciting to automate in order to be proactive - since you already know; stability and accessibility has never been as important.
In order to contribute in this role we believe you are good at:
AWS experience and/or certification
Knowledge of general infrastructure
Automation/coding, version control and continuous deployment practices
Containers and orchestration
Infrastructure as code (e. g. Terraform and Saltstack)
Coding skills, e.g. scripting and automation
Experience working with Linux

It’s a big plus!
You’ll stand out from the crowd if you have:
Experience with monitoring tools, such as Datadog
Have developed back end
Experience from ELK or similar log management solutions
Prior experience in SIP, WebRTC, Kamailio or Asterisk

Want to work full scale with AWS operations and adapt to our ever changing business requirements?
Join us on our journey!


About the recruitment process:
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process. Visa mindre

Technical Sales Engineer

We are searching for a detail-oriented, professional Technical Sales Engineer to join our company. The Technical Sales Engineer’s responsibilities include delivering product demonstrations, networking with clients, expanding sales territories, attending seminars and trade exhibitions, conducting research, increasing your knowledge of technical products, and providing training to staff. You should be able to deliver excellent customer support and make appro... Visa mer
We are searching for a detail-oriented, professional Technical Sales Engineer to join our company. The Technical Sales Engineer’s responsibilities include delivering product demonstrations, networking with clients, expanding sales territories, attending seminars and trade exhibitions, conducting research, increasing your knowledge of technical products, and providing training to staff. You should be able to deliver excellent customer support and make appropriate suggestions for improvement.
To be successful as a Technical Sales Engineer, you should demonstrate great active listening skills, patience, and confidence. Outstanding candidates are self-starters with superb networking abilities, research skills, and a good eye for opportunities.
Responsibilities
As a technical sales engineer, you will need to:
search for new clients who might benefit from company products or services and maximize client potential in designated regions.
develop long-term relationships with clients, through managing and interpreting their requirements.
persuade clients that a product or service best satisfies their needs in terms of quality, price, and delivery.
calculate client quotations and administer client accounts.
provide pre-sales technical assistance and product education.
work on after-sales support services and provide technical back up as required.
arrange and carry out product training.
analyze costs and sales.
prepare reports for head office and keep customer records.
meet regular sales targets and coordinate sales projects.
support marketing activities by attending trade shows, conferences, and other marketing events.
make technical presentations and demonstrate how a product meets client needs.
liaise with other members of the sales team and other technical experts.
help in the design of custom-made products.
provide training and produce support material for other members of the sales team.

Qualifications
You will need to have:
a solid technical background
sales skills
communication skills
sound judgement and good business sense
organizational skills
teamworking ability
the ability to build relationships quickly and effectively.
analytical and problem-solving skills
resilience and tenacity
independence and self-reliance.
Excellent written and verbal communication skills in English.

You will be part of the Sales team and report into the Head of Operator Sales Europe. You will work very close with the Technical Account Management team, primarily supporting the Europe region. You will be based in our office in Stockholm but travel will occur. Visa mindre

IT Support Technician

Are you interested in working at an international fast growing tech company in an IT support team that thrives in supporting and helping each together? Are you looking for an opportunity to work with the latest developments in IT infrastructure and learn every day? Sinch is looking for an IT Support Technician to our HQ in Stockholm. At Sinch we develop and provide a real-time cloud-based communications platform for SMS, voice and video calling. Our platfo... Visa mer
Are you interested in working at an international fast growing tech company in an IT support team that thrives in supporting and helping each together? Are you looking for an opportunity to work with the latest developments in IT infrastructure and learn every day? Sinch is looking for an IT Support Technician to our HQ in Stockholm.
At Sinch we develop and provide a real-time cloud-based communications platform for SMS, voice and video calling. Our platforms process over 30 billion transactions every year and we are able to reach 5 billion mobile users globally. If scale and complexity excite you, Sinch is it.


The essence of the role
Sinch is growing, and we are growing fast! As an IT Support Technician you will be part of a growing team and you will mainly work as first- and second-line support to the Sinch employees. You will be responsible for supporting employees globally and you will work closely with your colleagues to resolve issues relating to the IT-infrastructure.
The role will require you to work in shifts, to cover US time zones. This will be one week every month working Atlanta hours, which is 2pm to 11pm Stockholm time.
Key responsibilities include:
Be the first- and second-line support for all IT issues
Answer and resolve IT issues
Install and repair computers
Troubleshoot hard – and software
Administration/Support of Microsoft 365 environment and related support systems
Documenting solutions and creating guides to improve and simplify the work for the IT team



Who are you?
This is a challenging role with a steep learning curve. In order to be successful in this role you have to be curious and always want to learn new things! You love IT and problem solving. You have strong customer focus and a desire to always create value for your stakeholders. The role requires you to have the ability to work independently and take full ownership of your own work as well as be a team player.
We see that you have the following in order to be successful in this role:
2-3 years of relevant working experience
Good knowledge of Windows and macOS operating systems
Good knowledge of Microsoft 365 Administration
Good knowledge of troubleshooting hardware issues and changing computer components
Experience of working in Azure and Microsoft Active Directory
Experience in support for Android/iOS devices
Fluency in written and spoken English



Big Plus
You’ll stand out from the crowd if you have:
Good knowledge of the Microsoft environment in general and if you have studied IT at university.
Fluency in the Swedish language



Our corporate language is English, therefor please submit your application in English.
Our expert teams are built from some of the most experienced in the industry. We employ people from all over the world, from all walks of life and from all backgrounds. We work together, feeding on our diversity to make us stronger, and we encourage each other to be the best we can be. Innovation drives us, and we challenge ourselves every day.


Get in touch and join us on our journey! Visa mindre

Network Engineer

Ansök    Apr 25    Sinch Sweden AB    Nätverkstekniker
We are looking for clever Network Engineer in our Stockholm office who will be responsible for designing, implementing and monitoring our virtual infrastructure running Sinch real-time systems. The tasks as Network Engineer will include collaboration with other team members to develop automation strategies and deployment processes. As a Linux Network Engineer at Sinch you will play a key role at a worldwide leader in delivery of Messaging Solutions.   Main... Visa mer
We are looking for clever Network Engineer in our Stockholm office who will be responsible for designing, implementing and monitoring our virtual infrastructure running Sinch real-time systems. The tasks as Network Engineer will include collaboration with other team members to develop automation strategies and deployment processes. As a Linux Network Engineer at Sinch you will play a key role at a worldwide leader in delivery of Messaging Solutions.   Main responsibilitiesEnsure high availability of our infrastructureMaintain monitoring, Helpdesk, automation and reporting toolsConfiguration managementManage Network componentsSystem integrations  Normal working hours are weekdays, but the role includes that you are available outside normal office hours in case of major emergencies on systems that run in the virtualized environments and your expertise are required.  To excel in the role, it is important that the candidates have a business mind and see the benefits of business for both the company and its customers.  We offer: Social benefitsWorking on international projects in multicultural teamsGreat atmosphere at work We require:  For the role as Network Engineer it is required that you have at least 6 years of experience from technical roles within the telecom and/or IT industry. We think the perfect candidate has experience and knowledge within the following areas: Extensive Linux competence and experienceKnowledge within the fundamentals of Linux scripting languagesFamiliarity with load balancing, API management and firewallsFluency in both written and spoken English The following skills and experience are beneficial but not required:Virtualized technologies (for example, RHEV, Openstack)Experience with system integrationSoftware development skills for operational purposes (Python, for example)Configuration manager tools like Ansible, Puppet or similarHandling of RESTful API:s Realtime systems, such as OCS/Prepaid Systems or VAS systems (SMSC, MMSC, USSD, WAP GW, IVR, Voice Mail, Collect Call etc.)Knowledge in Oracle DB  We believe that the right candidate has following personal and professional characteristics: Takes initiative and makes carefully considered decisionsTechnical- and solution orientedComfortable and experienced in multitaskingWell-organizedA positive attitudeComfortable and positive towards working in an ever-changing worldA recognized ability to excel and exceed expectations. Visa mindre