Lediga jobb Netigate AB i Stockholm

Discover Netigate, the game-changing platform revolutionizing employee engagement and customer experience. We empower organizations to gather valuable insights, drive meaningful interactions, and deliver exceptional results. With our intuitive interface and advanced analytics, companies can listen, understand, and act on insights from their workforce as well as their customers. Join our dynamic team of passionate individuals shaping the future of engagement and experience. Apply now and let's transform the way businesses connect and thrive in the digital age. Together, we will unlock the full potential of employee engagement and customer satisfaction.
Our culture is built on collaboration, creativity, and continuous learning. We value diversity, inclusion, and the “power of WE”- different perspectives. We foster an environment where ideas are shared, challenges are embraced, and growth is nurtured.
About the role
Working as a student in the Consulting team you will assist our consultants in designing and creating surveys, quality-assured respondent lists and reports, setting up reporting solutions via our platform, and other technical solutions.
You often have several projects running in parallel with different tasks and deadlines, while you collaborate with and support colleagues in the team. You will work about 8-20 hours per week, depending on workload.
You will quickly grow into your role and help create value for our customers.
You are
Genuinely interested in digital systems, analysis/insights, and surveys
Thrives in a fast-growing environment with continuous change and high pace
Solution-oriented, accurate, and self-propelled
An unpretentious team player who is driven by helping the team

Remember, we succeed and fail together as a team!
What we are looking for
Confident handling of Office programs (Excel, PowerPoint, Word)
Initial experience in the field of market research through internships and working student activities is a plus, but not a mandatory requirement
Good analytical skills and affinity for numbers
Ability to work in a team and reliability
Proactive, structured, and independent way of working
Fluency in Swedish orNorwegian is a must, and able to communicate and understand English
In a happy mood, we like to have fun at work and combine team spirit with high-end delivery

Additional Information
Contract length 6 months, with the possibility for extension
Weekly working hours: max. 20h (during semester breaks it can go up to 40h per week)
Student must be enrolled at a university for the entire period of employment

More about the Netigate Consulting team
The mission of the Consulting team is to offer a tailored service to give customers the tools they need to activate, analyze and boost results with Netigate. From project management and analysis to workshops offering brainstorming, start-up training, and planning. Netigate Consulting steps in to help customers understand how to work with Netigate and use the data they gather for positive change within their organization. Visa mindre

About Netigate featuring Lumoa
The acquisition of Lumoa by Netigate marks an exciting milestone in our journey to empower organizations with comprehensive feedback management solutions. By combining Netigate's industry-leading platform with Lumoa's advanced analytics capabilities, we are poised to deliver unparalleled value to our clients. Together, we will continue to innovate, evolve, and support our clients in achieving their objectives through actionable insights and exceptional experiences. We have offices in Stockholm, Frankfurt, Oslo, Warsaw, Berlin, and now Helsinki! Today, our customer base includes thousands of customers of all sizes and industries all over the world.
Your mission
We are looking for twoSales Development Representative (SDR) to join our Sales Development Team.In this position, you are the first point of contact for Lumoa prospects in the Nordic market. Your job is to research companies and prospects, reach out, build trust, understand the pain points, and explain how our product can ultimately deliver value to them. Your success is defined by the number of leads who meet the given criteria and are ready to take a meeting with one of our Sales Executives. The Sales Development Team, as well as the Sales, Marketing and the Product Team, will support you to reach your objectives. You will get access to advanced sales tools and techniques, learn how to leverage multiple channels and have access to a wide range of content that matches different stages of the customer journey.
For this role, we're ideally seeking someone who has demonstrated success in a similar role for at least 1 or 2 years. However, we also welcome candidates who are passionate about pursuing a career in sales, regardless of their level of experience.

Your key tasks and responsibilities will be:

Prospect potential Lumoacustomers
Reach out to prospects across different channels (email, call, LinkedIn, video outreach, and others)
Book sales meetings
Qualify prospects based on given criteria and further research accounts
Host qualification calls and nurture pre-sales leads

Your profile
Basic requirements:
Ideally 1 or 2 years of experience in a similar role, preferably in a Saas or B2B company, but not necessary.
Minimum Bachelor's Degree, preferably in Business.
Excellent English skills, both spoken and written. Fluency inSwedish is a must.
Experience working with businesses in theNordic region is merited, but not required.
Living nearby / possibility to travel to the Stockholm office regularly

General skills/competencies:
Crafting messages and sequences that resonate with a target prospect.
Delivering value across a variety of communication channels.
Handling objections.
Highlighting the value of our solution, also in comparison to alternatives.
Keeping track of numerous conversations for timely follow-up.
Organizing your own job independently.

During the hiring process, you will be asked to:
Attend a 30-min Screen Call with the Head of Talent
Attend a 45-min interview with the SDR Team Lead
Conduct a Case Study, where we will assess your writing, and pitching skills.


Life at Netigate featuring Lumoa
Everyday life at Netigate is a perfect hybrid of a high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers. Visa mindre

Discover Netigate, the game-changing platform revolutionizing employee engagement and customer experience. We empower organizations to gather valuable insights, drive meaningful interactions, and deliver exceptional results. With our intuitive interface and advanced analytics, companies can listen, understand, and act on insights from their workforce as well as their customers. Join our dynamic team of passionate individuals shaping the future of engagement and experience. Apply now and let's transform the way businesses connect and thrive in the digital age. Together, we will unlock the full potential of employee engagement and customer satisfaction.
Our culture is built on collaboration, creativity, and continuous learning. We value diversity, inclusion, and the “power of WE”- different perspectives. We foster an environment where ideas are shared, challenges are embraced, and growth is nurtured
About the role:
Our Customer Support team is looking for a new team player with outstanding customer service skills and a knack for creative problem resolution. Areas of responsibility include inbound inquiry management and technical support as well as helping to improve our platform and routines. This is an excellent opportunity for someone who thrives in a role that values the importance of customer experience whilst contributing to a fun and high-performing team.
Your mission at Netigate:
Respond promptly and accurately to incoming customer inquiries by phone, email or chat.
Identifying customer concerns and helping customers use certain features on our portal.
Analysing and reporting product failures (e.g. by testing different scenarios).
The incident management lifecycle starts with us in support.
Sharing feature requests via our ideas portal.
Follow up with customers to ensure their technical issues have been resolve.
Feedback and testing of fixed bugs from development.
Jira, Salesforce and MS Teams are your daily tools.

To fit in the role, it would be great if you:
Have already experience as a Customer Support Specialist or in a similar CS position.
Are fluent in both German and English.
Have strong communication skills and a service-minded attitude and always think “Customer first”.
Enjoy working with technical challenges in an international team.

If you, in addition to the above, have at least one year experience of working with customer service and/or in a SaaS company, you might be the perfect candidate!
Life at Netigate
Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers. Our office is centrally located in the heart of Stockholm and with our hybrid remote work model, you’ll be able to create the best possible work-life balance!
More about the Customer Support team
The mission of the Customer Support team is to deliver excellent customer support to all Netigate’s customers as well as look beyond the problems at hand and make sure that our platform is serving our clients through their entire Netigate journey. Visa mindre

Discover Netigate, the game-changing platform revolutionizing employee engagement and customer experience. We empower organizations to gather valuable insights, drive meaningful interactions, and deliver exceptional results. With our intuitive interface and advanced analytics, companies can listen, understand, and act on insights from their workforce as well as their customers. Join our dynamic team of passionate individuals shaping the future of engagement and experience. Apply now and let's transform the way businesses connect and thrive in the digital age. Together, we will unlock the full potential of employee engagement and customer satisfaction.
Our culture is built on collaboration, creativity, and continuous learning. We value diversity, inclusion, and the “power of WE”- different perspectives. We foster an environment where ideas are shared, challenges are embraced, and growth is nurtured.


About the role
We are looking for a passionate, self-driven Accountant to our team! As a fellow Accountant, you will be responsible for managing, developing, and overseeing the financial management systems at Netigate. Financial management is crucial for our company's performance, you will play an essential role in Netigate’s continued growth and success. You will Identify accounting and financial issues or risks and suggest timely solutions and drive improvement projects. The role includes supporting month-end and year-end close processes in our legal entities and requires that you are familiar working with balance sheets, cash flow, income statement, and VAT declarations. You will be actively involved and often drive finance-related development projects and report findings to senior management.
Your mission atNetigate
Cooperate in various accounting operations (e.g. monthly-, quarterly-, annual closings, reconciliation, tax-related topics, and reporting)
Make sure everything works smoothly in different finance projects (e.g. implementation of new tools, processes, and systems)
Support the team in daily accounting activities (e.g. implement quality controls, optimize processes)

To fit in the role, it would be great if you
Are you a team player
Are structured, ambitious, and have a positive attitude
Are solution-oriented and have an eye for details
Are a detailed thinker and enjoy solving complex problems
Have previous experience in financial accounting, analysis & reporting
Are used to working with K3 and IFRS
Are familiar with Microsoft Business Center
Are fluent in English and Swedish


The interviewing process
Screen Call w/ Head of Talent
1st Interview w/ HoA
2nd Interview w/ Accountant
3rd Interview w/ General Council


Life atNetigate
Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers.
More about theAccounting team
Together with Legal and Business Analytics, the Accounting team forms the Netigate Finance department. The mission of the team is to ensure accuracy in our numbers and provide our business with the best-in-class support for Netigate’s continued growth. Apply today!

We encourage all applicants to consider submitting an anonymous CV as part of our commitment to fostering a non-discriminatory and inclusive recruitment process. Visa mindre

About the role

Working as a student in the Professional Services team you will assist our consultants in designing and creating surveys, quality-assured respondent lists and reports, setting up reporting solutions via our platform, and other technical solutions.

You often have several projects running in parallel with different tasks and deadlines, while you collaborate with and support colleagues in the team. You will work about 8-20 hours per week, depending on workload.

You will quickly grow into your role and help create value for our customers.

You are

- Genuinely interested in digital systems, analysis/insights, and surveys
- Thrives in a fast-growing environment with continuous change and high pace
- Solution-oriented, accurate, and self-propelled
- An unpretentious team player who is driven by helping the team


Remember, we succeed and fail together as a team!

What we are looking for

- Good knowledge of Office 365
- You are excellent in Excel and good at PowerPoint (experience in HTML, CSS & JavaScript is merited, but not a requirement)
- Structured and flexible. You can prioritize what is important in an everyday life with many tasks.
- Independent as you will be responsible for your part of the projects you participate in.
- Being able to communicate and understand Swedish

- Being able to communicate and understand Norwegian is a plus

- Fluent in English

- In a happy mood, we like to have fun at work and combine team spirit with high-end delivery



Life at Netigate

Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers. Our office is centrally located in the heart of Stockholm and with our hybrid remote work model, you’ll be able to create the best possible work-life balance! See our culture handbook here (https://handbook.netigate.net/culture)

More about the Netigate Consulting team

The mission of the Professional Services team is to offer a tailored service to give customers the tools they need to activate, analyze and boost results with Netigate. From project management and analysis to workshops offering brainstorming, start-up training, and planning. Professional Services step in to help customers understand how to work with Netigate and use the data they gather for positive change within their organization. Visa mindre

About Netigate

Netigate is on a mission to release the full potential in people and organizations through feedback. By offering a complete solution for both customer and employee feedback, Netigate is an obvious choice to help transform the organization and deliver a strong customer and employee experience. We have offices in Stockholm, Frankfurt, Oslo, Warsaw, and now Berlin! Today, Netigate's customer base includes thousands of customers of all sizes and industries all over the world.

About the job

As a UI / UX Designer, you will be part of our growing, collaborative, multi-disciplinary Design Team here at Netigate. Your mission will be to make the feedback management experience as smooth and as simple as possible. You will be an influential player in a small team, and you will have a big impact on how the Netigate service is experienced by our users.

We are looking for an enthusiastic and humble UI/UX Designer who is passionate about creating simple, and elegant and enjoys the essential aspects of UI design. Helping in giving the UI that extra shine.

What you’ll do

- Design UI for current and future Netigate product
- Do conceptual design on future projects
- Proactively reach out to customers and internal proxy users for feedback
- Create wireframes and high-fidelity prototypes
- Test and iterate on designs


Requirements

- You have 3-4 years of experience as a full-time UI/UX Designer.
- You are versatile and passionate about taking on new problems to push technology forward
- You can analyze and design user flows according to UX best practices.
- You understand the basics of WCAG, and how to incorporate it into your design.
- You care deeply about the people who use our product
- You enjoy working in a challenging, fast-paced environment, helping to bridge UX best practices and production execution
- You manage your own time and work well both independently and as part of a team
- You are fluent in English (business level)


Bonus skills

- Worked with design system as part of your daily work
- Understand development processes such as Scrum and agile
- Have worked with Saas products


Life at Netigate

Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers.

See our culture handbook here (https://handbook.netigate.net/culture) Visa mindre

About Netigate

Discover Netigate, the game-changing platform revolutionizing employee engagement and customer experience. We empower organizations to gather valuable insights, drive meaningful interactions, and deliver exceptional results. With our intuitive interface and advanced analytics, companies can listen, understand, and act on insights from their workforce as well as their customers. Join our dynamic team of passionate individuals shaping the future of engagement and experience. Apply now and let's transform the way businesses connect and thrive in the digital age. Together, we will unlock the full potential of employee engagement and customer satisfaction.

Our culture is built on collaboration, creativity, and continuous learning. We value diversity, inclusion, and the “power of WE”- different perspectives. We foster an environment where ideas are shared, challenges are embraced, and growth is nurtured.



Job description

As an Insight Consultant, you work in an advisory role towards our customers by listening to their needs, sharing experiences, and providing tailored recommendations based on the results. You help our customers with insights and reports based on customer and employee surveys carried out in our feedback platform. The work varies from customer meetings and workshops to creating surveys, analysis and reporting, presenting results (often to the management team), and recommending the next step. You often have several client projects running in parallel with different tasks and deadlines, while collaborating with and supporting other colleagues in the team.

This is how we envision our new colleague

To succeed in the role, you have a strong drive to help customers in the best possible way. You have analytical skills and are consultative with customers and colleagues to achieve high results. You thrive in a role with contact with different people both internally and externally and take care to build and develop your relationships. Furthermore, you are independent and feel ownership of your tasks simultaneously as you are happy to share knowledge and work with the team.

To be successful in the role, we see that you have

Previous experience in a similar role that involves project management, analysis, and/or consultancy linked to research

Experience working with Customer Experience (CX) feedback or customer surveys

A university or college degree (preferably in economics, statistics, analysis or similar)

Good knowledge of Excel and PowerPoint

Experience working in feedback platforms is an advantage

Very good oral and written skills in Norwegian and English


Life at Netigate

Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers.

Additional Information

Calling all native Norwegian speakers based in Stockholm, Frankfurt, Berlin, and Oslo! We warmly welcome applicants from these locations to join our Services team. Visa mindre

About Netigate

Netigate is on a mission to release the full potential in people and organizations through feedback. By offering a complete solution for customer and employee feedback, Netigate is an obvious choice to help transform the organization and deliver a strong customer and employee experience. We have offices in Stockholm, Frankfurt, Oslo, Warsaw, and now Berlin! Today, Netigate's customer base includes thousands of customers of all sizes and industries worldwide.

About the role

We are now looking for a curious and high-performing Business Analyst who is driven by data and by understanding the underlying business drivers that propel our company forward. You are good at visualizing your metrics and you focus on actionable insights in your communication with the organization. You understand the importance of data quality, automation, and setting targets for KPIs. What motivates you is always finding ways to improve how we view historical data to better understand and focus on the future.

In your role, your primary focus will be on supporting the sales department with analytics and insights. Tasks will vary significantly between analyzing marketing and sales funnels, setting up reporting structures, and working with the local sales teams on identifying and following up on KPIs and external benchmarks. Over time your role will develop with you and either go deeper into the sales and marketing or broaden in scope, depending on what we together agree is the most valuable way forward - both for the company and for your personal development.

Personal skillset

3+ years of professional experience in enabling business decisions through analytics, preferably in the tech/consumer field. Experience working within a B2B subscription-based business is a plus.

Background in analyzing financial statements and related performance KPIs

Fluent in English and Swedish

You are prestigeless and enjoy working on both strategic and detail-oriented tasks

A strong believer in optimization, automation, and continuous learning

A self-leading “doer” who takes ownership of initiatives and enjoys working structured

You bring positive energy and a creative mindset

What you will do

Create material for management and board

Budget and forecasting

Be a strong business partner to the organization (starting off mainly with the sales department), focusing on improving profitability

Analyze internal and external data to set up core KPIs

Build and maintain insightful dashboards using BI tools (e.g. PowerBI)

Utilize your strong business acumen to help set targets and communicate effectively how to achieve our strategic goals

More about the Business Analytics team

The Business Analytics team, together with the Legal and Accounting teams, forms the Netigate Finance department. The main objective of Business Analytics is to support and improve decision-making by leveraging analytics and paving the way for the company to become a more metrics-driven organization. Business Analytics’ responsibility to support with analytics competence and resources spans the entire organization while being based in the Finance department - we are a central analytics hub for all of Netigate.

Now we’re expanding the team with a driven Business Analyst to contribute to our exciting journey. Is that you? Apply today!



Life at Netigate

Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers.

See our culture handbook here (https://handbook.netigate.net/culture) Visa mindre

About Netigate

Netigate is on a mission to release the full potential in people and organizations through feedback. By offering a complete solution for customer and employee feedback, Netigate is an obvious choice to help transform the organization and deliver a strong customer and employee experience. We have offices in Stockholm, Frankfurt, Oslo, Warsaw, and now Berlin! Today, Netigate's customer base includes thousands of customers of all sizes and industries worldwide.

About the role

We are now looking for a curious and high-performing Business Analyst who is driven by data and by understanding the underlying business drivers that propel our company forward. You are good at visualizing your metrics and you focus on actionable insights in your communication with the organization. You understand the importance of data quality, automation, and setting targets for KPIs. What motivates you is always finding ways to improve how we view historical data to better understand and focus on the future.

In your role, your primary focus will be on supporting the sales department with analytics and insights. Tasks will vary significantly between analyzing marketing and sales funnels, setting up reporting structures, and working with the local sales teams on identifying and following up on KPIs and external benchmarks. Over time your role will develop with you and either go deeper into the sales and marketing or broaden in scope, depending on what we together agree is the most valuable way forward - both for the company and for your personal development.

Personal skillset

3+ years of professional experience in enabling business decisions through analytics, preferably in the tech/consumer field. Experience working within a B2B subscription-based business is a plus.

Background in analyzing financial statements and related performance KPIs

Fluent in English and Swedish

You are prestigeless and enjoy working on both strategic and detail-oriented tasks

A strong believer in optimization, automation, and continuous learning

A self-leading “doer” who takes ownership of initiatives and enjoys working structured

You bring positive energy and a creative mindset

What you will do

Create material for management and board

Budget and forecasting

Be a strong business partner to the organization (starting off mainly with the sales department), focusing on improving profitability

Analyze internal and external data to set up core KPIs

Build and maintain insightful dashboards using BI tools (e.g. PowerBI)

Utilize your strong business acumen to help set targets and communicate effectively how to achieve our strategic goals

More about the Business Analytics team

The Business Analytics team, together with the Legal and Accounting teams, forms the Netigate Finance department. The main objective of Business Analytics is to support and improve decision-making by leveraging analytics and paving the way for the company to become a more metrics-driven organization. Business Analytics’ responsibility to support with analytics competence and resources spans the entire organization while being based in the Finance department - we are a central analytics hub for all of Netigate.

Now we’re expanding the team with a driven Business Analyst to contribute to our exciting journey. Is that you? Apply today!



Life at Netigate

Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers.

See our culture handbook here (https://handbook.netigate.net/culture) Visa mindre

About Netigate

Netigate is on a mission to release the full potential in people and organizations through feedback. By offering a complete solution for both customer and employee feedback, Netigate is an obvious choice to help transform the organization and deliver a strong customer and employee experience. We have offices in Stockholm, Frankfurt, Oslo, Warsaw, and Berlin! Today, Netigate's customer base includes thousands of customers of all sizes and industries all over the world.

About you

We are looking for someone who has experience in IT support has a strong customer focus and enjoys providing professional service. You are easy to learn, flexible, and can quickly familiarize yourself with new systems and technologies. As a person, you are positive, social, and service-oriented and find it easy to cooperate with others. We would like to see that you enjoy a fast pace environment and that you can handle several matters and processes at the same time.

In this position, we place great emphasis on personal suitability and being able to provide good service and good customer service.

About the role

As a support technician with us, you support users via phone, email, remote and on-site. The support department handles both 1st and 2nd line matters on a broad level - everything from password change, hardware and software support, client support, and application support to troubleshooting of Windows servers, coordination, and contact with 3rd party suppliers. The role is an internal service function, which places high demands on service and customer service.

We see that you come from a service desk background where you worked with case management regarding issues within infrastructure such as troubleshooting Windows, Office365, and hardware. You understand how IT functions in a workplace and how things are connected. We would also like to see that you like to work in a team but are able to take personal responsibility.

To fit in this role, you must have good, general knowledge in:

- MS Office 2013/16
- Office 365 and related services
- Support computers with Windows 10/11
- Administration in Active Directory and MS Exchange
- Windows server
- Fluent in Swedish and English
- Troubleshoot hardware and peripherals
- Case management system, Jira is meritorious


Life at Netigate

Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers.

See our culture handbook here (https://handbook.netigate.net/culture) Visa mindre

About Netigate

Netigate is on a mission to release the full potential in people and organizations through feedback. By offering a complete solution for both customer and employee feedback, Netigate is an obvious choice to help transform the organization and deliver a strong customer and employee experience. We have offices in Stockholm, Frankfurt, Oslo, Warsaw, and now Berlin! Today, Netigate's customer base includes thousands of customers of all sizes and industries all over the world.

About the role

We are looking for an experienced Product Manager to help develop the next generation of products and give our customers the power to understand, develop and grow their most important asset - their employees and customers. The ideal candidate thrives in a fast-paced growth environment and is passionate about crafting new products with significant and disruptive impacts on the world.

In your role as Product Manager, you will discover what users need, prioritizes what to build next, and rallies the team around a product roadmap. You will focus on the product’s vision, company objectives, customers, and the market. Netigate is on a significant growth path and the product team is critical in reaching our future goals. You get the opportunity to define our future and be part of an inspiring team.

The ideal candidate will have a customer-centric mindset, someone who will learn, understand and advocate the customer’s needs. They will use that deep understanding to execute the business strategy for the product, as well as specify the functional requirements needed.

Requirements

In order to be successful in this role, we need someone who has:

- 5+ years of experience in SaaS products preferably employee experience or HR-related platforms
- Experience as an agile product manager preferred
- Understanding of user analytics and feedback loops
- Excellent verbal / written communication skills
- A self-motivated problem solver who can innovate and calmly approach a fast-paced environment
- Excellent collaboration and teamwork skills
- Bachelor’s degree and MBA preferred
- Having a valid work permit for Sweden or Gemany


Life at Netigate

Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers.

See our culture handbook here (https://handbook.netigate.net/culture) Visa mindre

About the role

Working as a student in the Professional Services team you will assist our consultants in designing and creating surveys, quality-assured respondent lists and reports, setting up reporting solutions via our platform, and other technical solutions.

You often have several projects running in parallel with different tasks and deadlines, while you collaborate with and support colleagues in the team. You will work about 16 hours per week.

You will quickly grow into your role and help create value for our customers.

You are

- Genuinely interested in digital systems, analysis/insights, and surveys
- Thrives in a fast-growing environment with continuous change and high pace
- Solution-oriented, accurate, and self-propelled
- An unpretentious team player who is driven by helping the team


Remember, we succeed and fail together as a team!

What we are looking for

- Good knowledge of Office 365
- You are a ninja in Excel and good at PowerPoint (experience in HTML, CSS & JavaScript is a plus, but not a requirement)
- Structured and flexible. You can prioritize what is important in an everyday life with many tasks.
- Independent as you will be responsible for your part of the projects you participate in.
- Fluent in English and Norweigan. Being able to communicate and understand Norwegian
- In a happy mood, we like to have fun at work and combine team spirit with high-end delivery


Life at Netigate

Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers. Our office is centrally located in the heart of Stockholm and with our hybrid remote work model, you’ll be able to create the best possible work-life balance! See our culture handbook here (https://handbook.netigate.net/culture)

More about the Professional Services team

The mission of the Professional Services team is to offer a tailored service to give customers the tools they need to activate, analyze and boost results with Netigate. From project management and analysis to workshops offering brainstorming, start-up training, and planning. Professional Services step in to help customers understand how to work with Netigate and use the data they gather for positive change within their organization. Visa mindre

About Netigate

Netigate is on a mission to release the full potential in people and organizations through feedback. By offering a complete solution for both customer and employee feedback, Netigate is an obvious choice to help transform the organization and deliver a strong customer and employee experience. We have offices in Stockholm, Frankfurt, Oslo, Warsaw, and now Berlin! Today, Netigate's customer base includes thousands of customers of all sizes and industries all over the world.

About the job

We are now looking for several Business Development Representatives to join our acquisition team. Who are we looking for? First and foremost, we are looking for more than the run-of-the-mill BDR; If you are hungry for success and wish to join a performance-driving company with great career opportunities, then you will get all the support and coaching you need at Netigate to reach your goals.

What you will do

- Develop the Nordic market by building targeted prospect lists together with lead gen from Business development
- Book meetings by working with Outbound leads
- You will be working towards carefully selected industries where Netigate has a strong offering
- Effectively communicate value propositions across multiple product lines to secure initial meetings with prospects
- You will identify key decision makers and/or key influencers within an organization across many different departments
- Use rejection as fuel to motivate you to work harder and smarter
- Utilize our sales stacks such as Salesforce, SalesLoft, Sales Navigator, and SalesScreen to connect with prospects


What we think describes you

- Ambitious - Opportunity for growth and success motivate you
- You have an impressive track record of making an impact with whatever you put your mind to
- Your competitiveness and drive have always propelled you to be the best at what you are doing (academics, sports, music, scuba diving, whatever!)
- You know there's always room to improve. Because of that, you value the opportunity to be surrounded by enthusiastic and experienced teammates who inspire you to be the best version of yourself every day.


Requirements

- You have exceptional Swedish or Norwegian language skills - both written and spoken
- Strong communication skills, comfortable speaking with high-level executives
- A desire to learn new skills and be part of a team that is never satisfied with the status quo
- Experience in working with businesses in the Nordic region is merited, but not required
- A team player with a drive to improve yourself and the people you work with


Life at Netigate

Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers.

More about the revenue team

The mission of the Revenue team is to increase our customer ARR by expanding existing customers as well as acquiring new ones. The team consists of Sales Executives, SDRs, BDRs, and Account Executives. In the video below, you hear some of them talk about what it’s like working in the revenue team. Now we’re looking for more teammates to be part of our continued growth.
See our culture handbook here (https://handbook.netigate.net/culture) Visa mindre

About the role

Working as a student in the Professional Services team you will assist our consultants in designing and creating surveys, quality-assured respondent lists and reports, setting up reporting solutions via our platform, and other technical solutions.

You often have several projects running in parallel with different tasks and deadlines, while you collaborate with and support colleagues in the team. You will work about 16 hours per week.

You will quickly grow into your role and help create value for our customers.

You are

- Genuinely interested in digital systems, analysis/insights, and surveys
- Thrives in a fast-growing environment with continuous change and high pace
- Solution-oriented, accurate, and self-propelled
- An unpretentious team player who is driven by helping the team


Remember, we succeed and fail together as a team!

What we are looking for

- Good knowledge of Office 365
- You are a ninja in Excel and good at PowerPoint (experience in HTML, CSS & JavaScript is a plus, but not a requirement)
- Structured and flexible. You can prioritize what is important in an everyday life with many tasks.
- Independent as you will be responsible for your part of the projects you participate in.
- Fluent in English and Norweigan. Being able to communicate and understand Norwegian
- In a happy mood, we like to have fun at work and combine team spirit with high-end delivery


Life at Netigate

Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers. Our office is centrally located in the heart of Stockholm and with our hybrid remote work model, you’ll be able to create the best possible work-life balance! See our culture handbook here (https://handbook.netigate.net/culture)

More about the Professional Services team

The mission of the Professional Services team is to offer a tailored service to give customers the tools they need to activate, analyze and boost results with Netigate. From project management and analysis to workshops offering brainstorming, start-up training, and planning. Professional Services step in to help customers understand how to work with Netigate and use the data they gather for positive change within their organization. Visa mindre

About the role

Working as a student in the Professional Services team you will assist our consultants in designing and creating surveys, quality-assured respondent lists and reports, setting up reporting solutions via our platform, and other technical solutions.

You often have several projects running in parallel with different tasks and deadlines, while you collaborate with and support colleagues in the team. You will work about 16 hours per week.

You will quickly grow into your role and help create value for our customers.

You are

- Genuinely interested in digital systems, analysis/insights, and surveys
- Thrives in a fast-growing environment with continuous change and high pace
- Solution-oriented, accurate, and self-propelled
- An unpretentious team player who is driven by helping the team


Remember, we succeed and fail together as a team!

What we are looking for

- Good knowledge of Office 365
- You are a ninja in Excel and good at PowerPoint (experience in HTML, CSS & JavaScript is a plus, but not a requirement)
- Structured and flexible. You can prioritize what is important in an everyday life with many tasks.
- Independent as you will be responsible for your part of the projects you participate in.
- Fluent in English and Norweigan. Being able to communicate and understand Norwegian
- In a happy mood, we like to have fun at work and combine team spirit with high-end delivery


Due to holidays, it may take a while to get feedback. Thanks for your patience!

Life at Netigate

Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers. Our office is centrally located in the heart of Stockholm and with our hybrid remote work model, you’ll be able to create the best possible work-life balance! See our culture handbook here (https://handbook.netigate.net/culture)

More about the Professional Services team

The mission of the Professional Services team is to offer a tailored service to give customers the tools they need to activate, analyze and boost results with Netigate. From project management and analysis to workshops offering brainstorming, start-up training, and planning. Professional Services step in to help customers understand how to work with Netigate and use the data they gather for positive change within their organization. Visa mindre

We are looking for a Pricing Manager in Stockholm that can help us maximize the value of our current offerings, as well as the pricing of new features.

About Netigate

Netigate is on a mission to release the full potential in people and organizations through feedback. By offering a complete solution for both customer and employee feedback, Netigate is an obvious choice to help transform the organization and deliver a strong customer and employee experience. We have offices in Stockholm, Frankfurt, Oslo, Warsaw, and now Berlin! Today, Netigate's customer base includes thousands of customers of all sizes and industries worldwide.

About the role

This is an exciting new role at Netigate where you can affect and build your structure and future. We are growing and you will have a significant impact on our Annual Recurring Revenue growth. You will play a key role in developing and introducing best-in-class value-based price-setting principles. One of your main tasks will be to support the organization's development and a new mindset to achieve and sustain pricing excellence.

Your role and responsibilities

Together with product marketing, drive packaging and price point decisions based on internal data, research methods, and competitive analysis.

Set policies and standards on sales quoting processes to increase data quality that provides more accurate and flexible pricing.

Use analytics and interview methods to help establish price points for new upcoming products.

Utilize value-driven pricing to identify the best metrics and packages that help us penetrate our customer base.

We are looking for someone with:

3+ years experience pricing and packaging in a software B2B company, with a preference for SaaS.

Demonstrable knowledge in pricing research methodology and data analysis

Experience driving initiatives forward and collaboration with product and sales

Out-of-the-box thinking gives Netigate a competitive edge in product commercialization.


Life at Netigate

Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers.

See our culture handbook here (https://handbook.netigate.net/culture) Visa mindre

About the role

Working as a student in the Professional Services team you will assist our consultants in designing and creating surveys, quality-assured respondent lists and reports, setting up reporting solutions via our platform, and other technical solutions.

You often have several projects running in parallel with different tasks and deadlines, while you collaborate with and support colleagues in the team. You will work about 16 hours per week.

You will quickly grow into your role and help create value for our customers.

You are

- Genuinely interested in digital systems, analysis/insights, and surveys
- Thrives in a fast-growing environment with continuous change and high pace
- Solution-oriented, accurate, and self-propelled
- An unpretentious team player who is driven by helping the team


Remember, we succeed and fail together as a team!

What we are looking for

- Good knowledge of Office 365
- You are a ninja in Excel and good at PowerPoint (experience in HTML, CSS & JavaScript is a plus, but not a requirement)
- Structured and flexible. You can prioritize what is important in an everyday life with many tasks.
- Independent as you will be responsible for your part of the projects you participate in.
- Fluent in English and Norweigan. Being able to communicate and understand Norwegian
- In a happy mood, we like to have fun at work and combine team spirit with high-end delivery


Due to holidays, it may take a while to get feedback. Thanks for your patience!

Life at Netigate

Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers. Our office is centrally located in the heart of Stockholm and with our hybrid remote work model, you’ll be able to create the best possible work-life balance! See our culture handbook here (https://handbook.netigate.net/culture)

More about the Professional Services team

The mission of the Professional Services team is to offer a tailored service to give customers the tools they need to activate, analyze and boost results with Netigate. From project management and analysis to workshops offering brainstorming, start-up training, and planning. Professional Services step in to help customers understand how to work with Netigate and use the data they gather for positive change within their organization. Visa mindre

Some examples of your responsibilities:

- Technical advisory to customers and colleagues
- Planning and managing customer projects
- Create and distribute surveys in Netigate based on the customer's needs
- Implementation of custom solutions and integrations (such as API)
- Guide, educate, and hold training


To fit in the role, it would be great if you:

- Are skilled in Excel
- Are a skilled project manager
- Have a good understanding of API
- Have experience with SPF/DKIM/whitelist
- Are fluent in both English and Swedish



If you, in addition to the above, are a team player, good at problem resolution, are service-minded and customer-focused you might be the perfect candidate!

Life at Netigate

Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and always have the best intentions for each other and our customers. Our office is centrally located in the heart of Stockholm and with our hybrid remote work model, you’ll be able to create the best possible work-life balance! Learn more about life at Netigate in our cultural handbook (https://handbook.netigate.net/culture).

More about the Professional Services team

The mission of the Professional Services team is to offer a tailored service to give customers the tools they need to activate, analyze and boost results with Netigate. From project management and analysis to workshops offering brainstorming, start-up training, and planning. Professional Services step in to help customers understand how to work with Netigate and use the data they gather for positive change within their organization.

In the video below, Katja (Technical Project Manager and operations lead) shares what life as TPM looks like at Netigate. We’re looking for more new teammates to be part of our continued growth. Are you the one? Apply today! Visa mindre

Some examples of your responsibilities:

- Technical advisory to customers and colleagues
- Planning and managing customer projects
- Create and distribute surveys in Netigate based on the customer's needs
- Implementation of custom solutions and integrations (such as API)
- Guide, educate, and hold training


To fit in the role, it would be great if you:

- Are skilled in Excel
- Are a skilled project manager
- Have a good understanding of API
- Have experience with SPF/DKIM/whitelist
- Are fluent in both English and Swedish



If you, in addition to the above, are a team player, good at problem resolution, are service-minded and customer-focused you might be the perfect candidate!

Life at Netigate

Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and always have the best intentions for each other and our customers. Our office is centrally located in the heart of Stockholm and with our hybrid remote work model, you’ll be able to create the best possible work-life balance! Learn more about life at Netigate in our cultural handbook (https://handbook.netigate.net/culture).

More about the Professional Services team

The mission of the Professional Services team is to offer a tailored service to give customers the tools they need to activate, analyze and boost results with Netigate. From project management and analysis to workshops offering brainstorming, start-up training, and planning. Professional Services step in to help customers understand how to work with Netigate and use the data they gather for positive change within their organization.

In the video below, Katja (Technical Project Manager and operations lead) shares what life as TPM looks like at Netigate. We’re looking for more new teammates to be part of our continued growth. Are you the one? Apply today! Visa mindre

We offer a complete feedback solution for the ones who matter the most - employees and customers.

Job description

- Presenting our feedback management solutions at the decision-maker level

- Responsible for expanding existing accounts
- Respond to and act as a central contact for tenders
- Identifying and contacting decision-makers at the subsidiaries of your Accounts
- Going from research to initial contact and online presentation to the conclusion of a contract
- Actively conducting negotiations, from the individual presentations to the conclusion of a contract


- Working closely with the new and existing customer team, mainly with your Customer success manager

About you

- Successful completion of studies or training with a commercial and/or business management focus
- 1-3 years of experience in sales, preferably in SaaS
- A strong and winning personality and an unbeatable communicator in the field


- You are willing to grow with the company and in your role as Account Executive
- Excellent communication skills, both on the telephone and in-person, business fluent with a high level of initiative
- Very good written and spoken English and understand Norweigan very good
- Ideally a confident user of MS Office and Salesforce.com


What you can expect

- Join the Netigate team?- As well as a fixed salary and a bonus system, you will also be rewarded with attractive incentives.
- Thorough job training and continuing professional development?- You will be given extensive product training when you start work.


- Dynamic work in an international environment?- Working collaboratively as part of a team is a key element of our corporate culture. Regular incentives and events will enable you to get to know colleagues from our other global locations in person
- Flexible remote work - We offer all employees the opportunity to partially remote


Why Netigate

At Netigate, you will always be welcome to express new ideas and you will have the opportunity to influence from start. We believe that happy employees equal happy customers, being creative and learning from each other is what makes us successful.????????? Visa mindre

We offer a complete feedback solution for the ones who matter the most - employees and customers.

Job description

- Presenting our feedback management solutions at the decision-maker level

- Responsible for expanding existing accounts
- Respond to and act as a central contact for tenders
- Identifying and contacting decision-makers at the subsidiaries of your Accounts
- Going from research to initial contact and online presentation to the conclusion of a contract
- Actively conducting negotiations, from the individual presentations to the conclusion of a contract


- Working closely with the new and existing customer team, mainly with your Customer success manager

About you

- Successful completion of studies or training with a commercial and/or business management focus
- 1-3 years of experience in sales, preferably in SaaS
- A strong and winning personality and an unbeatable communicator in the field


- You are willing to grow with the company and in your role as Account Executive
- Excellent communication skills, both on the telephone and in-person, business fluent with a high level of initiative
- Very good written and spoken Norwegian, and also English
- Ideally a confident user of MS Office and Salesforce.com


What you can expect

- Join the Netigate team?- As well as a fixed salary and a bonus system, you will also be rewarded with attractive incentives.
- Thorough job training and continuing professional development?- You will be given extensive product training when you start work.


- Dynamic work in an international environment?- Working collaboratively as part of a team is a key element of our corporate culture. Regular incentives and events will enable you to get to know colleagues from our other global locations in person
- Flexible remote work - We offer all employees the opportunity to partially remote


Why Netigate

At Netigate, you will always be welcome to express new ideas and you will have the opportunity to influence from start. We believe that happy employees equal happy customers, being creative and learning from each other is what makes us successful.????????? Visa mindre

Netigate is on a mission to release the full potential in people and organizations through feedback. We offer a complete feedback solution for the ones who matter the most - employees and customers.????????

Our principle is simple: we love to grow together! This is true for customers as well as for the 150+ Netigators working both remotely and in our cool offices in Stockholm, Frankfurt, Berlin, Warsaw, and Oslo.

About the role

We're looking for ambitious candidates with outstanding customer service skills and a focus on problem resolution. Areas of responsibility include inbound inquiry?management and technical support as well as helping to improve our platform, our routines, and our company. This is an excellent opportunity for someone who thrives in a role that values the importance of customer experience whilst contributing to a fun and high-performing team.

Your mission at Netigate

- Give Netigate’s customers the best service possible by answering phone calls and e-mails?from our customers
- Help to improve the customer service?experience
- Help to improve the team's processes
- Help to?streamline our experiences and conclusions with the rest of the company


We hope that you

- Love, love, love to give excellent customer service
- Are you a native Swedish speaker and fluent in English
- Preferably have at least one year of?experience in working with customers
- Have strong communication skills and a service-minded attitude ("client first")
- Preferably have experience of working at a SaaS-company


- It's also merit if you have knowledge of or interest in coding languages (HTML, CSS, JavaScript) and tech in general.

What is it like to work at Netigate?

Netigate’s culture is casual and high-energy at the same time. We are passionate about our product, and we are loyal to each other and our company. We are a very progress-driven company, which keeps things moving constantly, but we?absolutely value work/life balance. Our focus lies on?efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Also, we are a rapidly growing company, and you will notice quickly that?you?can make an impact on our daily work.????????

More about the?Customer Service-team

We started establishing an international support team based in Stockholm in April 2017?and have been changing our perspective and mindset to become a "Customer Service" Team in early 2018. Our mission is to deliver excellent support by phone and e-mail to all of Netigate’s customers, but also to look beyond the problem at hand and make sure that our platform is really serving our clients, not merely challenging them. Visa mindre

Netigate is on a mission to release the full potential in people and organizations through feedback. We offer a complete feedback solution for the ones who matter the most - employees and customers.????????

Our principle is simple: we love to grow together! This is true for customers as well as for the 150+ Netigators working both remotely and in our cool offices in Stockholm, Frankfurt, Berlin, Warsaw, and Oslo.

About the role

We're looking for ambitious candidates with outstanding customer service skills and a focus on problem resolution. Areas of responsibility include inbound inquiry?management and technical support as well as helping to improve our platform, our routines, and our company. This is an excellent opportunity for someone who thrives in a role that values the importance of customer experience whilst contributing to a fun and high-performing team.

Your mission at Netigate

- Give Netigate’s customers the best service possible by answering phone calls and e-mails?from our customers
- Help to improve the customer service?experience
- Help to improve the team's processes
- Help to?streamline our experiences and conclusions with the rest of the company


We hope that you

- Love, love, love to give excellent customer service
- Are you a native Swedish speaker and fluent in English
- Preferably have at least one year of?experience in working with customers
- Have strong communication skills and a service-minded attitude ("client first")
- Preferably have experience of working at a SaaS-company


- It's also merit if you have knowledge of or interest in coding languages (HTML, CSS, JavaScript) and tech in general.

What is it like to work at Netigate?

Netigate’s culture is casual and high-energy at the same time. We are passionate about our product, and we are loyal to each other and our company. We are a very progress-driven company, which keeps things moving constantly, but we?absolutely value work/life balance. Our focus lies on?efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Also, we are a rapidly growing company, and you will notice quickly that?you?can make an impact on our daily work.????????

More about the?Customer Service-team

We started establishing an international support team based in Stockholm in April 2017?and have been changing our perspective and mindset to become a "Customer Service" Team in early 2018. Our mission is to deliver excellent support by phone and e-mail to all of Netigate’s customers, but also to look beyond the problem at hand and make sure that our platform is really serving our clients, not merely challenging them. Visa mindre

About Netigate

Netigate is on a mission to release the full potential in people and organizations through feedback.

We offer a complete feedback solution for the ones who matter the most - employees and customers.

Our principle is simple: we love to grow together! This is true for customers as well as for the 150+ Netigators working both remotely and in our cool offices in Stockholm, Frankfurt, Berlin, Warsaw and Oslo.

Founded in 2005, we are working with customers of all sizes and industries all over the world.



About the role

We are now looking for our next marketing star for our Swedish marketing team! As a Marketing Manager, you will be a part of the Growth team and work in the marketing growth department. You will be measured on the Marketing Funnel and report to the Head of Field Marketing.

As Marketing Manager, you will execute on the marketing strategies and plans. Day to day your work will include creating and coordinating content, tracking results, copying and creatives for advertising, and overall supporting the marketing strategies. We believe you love to execute and get things done, you are an organized multitasker with the ability to handle many diverse projects at once.

What you will do

- Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration

- Be a key player in developing and refining marketing programs that drive business across teams including organic and paid social promotion, email marketing, content creation, and more.

- Ensure all marketing efforts serve to achieve immediate and long-term business goals, identifying and executing improvements for processes, content, and lead generation.

- Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads

- Track, report and analyze data from our website and continuously find new keywords, write and create content, and optimize.

What we are looking for

- 2-3 years of marketing experience (could include internships), in areas such as: Content Marketing, Marketing Automation, Search engine Marketing, Event, PR

- Strong written and verbal communication skills
- You speak/write Swedish and English fluently


We also believe

- Proactive attitude, enthusiasm about exploring new trends, ability to operate with minimal direction at times
- You are competitive and strive to be better than yesterday
- Getting things done is what you love
- Love working in a team and helping your teammates.
- Your writing skills are on point


What you can expect from us

- A great team with a positive atmosphere (our team score is one of the strongest based on employee surveys)

- You will grow more than in any other role, we will help you scale fast and become a professional marketer within no time
- You will always be able to test your ideas, we want you to test, and it is totally fine if you fail, then you will grow
- We work in agile sprints, you will come into a great structure where you have clarity on tasks and roles & responsibilities


Why Netigate

At Netigate, you will always be welcome to express new ideas and you will have the opportunity to influence from start. We believe that happy employees equal happy customers, being creative and learning from each other is what makes us successful.????????? Visa mindre

About Netigate

Netigate is on a mission to release the full potential in people and organizations through feedback.

We offer a complete feedback solution for the ones who matter the most - employees and customers.

Our principle is simple: we love to grow together! This is true for customers as well as for the 150+ Netigators working both remotely and in our cool offices in Stockholm, Frankfurt, Berlin, Warsaw and Oslo.

Founded in 2005, we are working with customers of all sizes and industries all over the world.



About the role

We are looking for an analytical business development associate to help drive our sales and grow the business. You will identify new potential clients, prepare work sequences and prospect lists for our Sales Development Representative (SDR). Other duties will include industry research, developing booking pitches, and managing a variety of projects concerning our pre-sales initiatives to identify new business opportunities.

The successful applicant will be resourceful, organized, and motivated to increase sales by preparing target prospects for our new acquisition team within carefully selected industries. A background in sales or marketing is desirable.

Responsibilities

- Willing to familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives
- Conducting industry research and identifying potential clients
- Collating and maintaining client information in the CRM database
- Working closely with staff across departments to implement growth initiatives
- Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required
- Ability to effectively prospect new leads and maintain a good flow of focus accounts for our SDRs
- Identify new business opportunities
- Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients


Requirements

- 1 - 2 years relevant work experience in business development or similar field preferred
- Excellent written and verbal skills in both English and Swedish
- Ability to handle multiple projects simultaneously and work under pressure
- Strong organization and project management skills
- Friendly and personable demeanor. Proficient in sales tool, LinkedIn, and relevant software
- Bachelor's degree in business management, marketing, or related field (merit)


Why Netigate

At Netigate, you will always be welcome to express new ideas and you will have the opportunity to influence from start. We believe that happy employees equal happy customers, being creative and learning from each other is what makes us successful. ???????? Visa mindre

About Netigate

Netigate is on a mission to release the full potential in people and organizations through feedback.

We offer a complete feedback solution for the ones who matter the most - employees and customers.

Our principle is simple: we love to grow together! This is true for customers as well as for the 150+ Netigators working both remotely and in our cool offices in Stockholm, Frankfurt, Berlin, Warsaw and Oslo.

Founded in 2005, we are working with customers of all sizes and industries all over the world.



About the role

We are looking for an analytical business development associate to help drive our sales and grow the business. You will identify new potential clients, prepare work sequences and prospect lists for our Sales Development Representative (SDR). Other duties will include industry research, developing booking pitches, and managing a variety of projects concerning our pre-sales initiatives to identify new business opportunities.

The successful applicant will be resourceful, organized, and motivated to increase sales by preparing target prospects for our new acquisition team within carefully selected industries. A background in sales or marketing is desirable.

Responsibilities

- Willing to familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives
- Conducting industry research and identifying potential clients
- Collating and maintaining client information in the CRM database
- Working closely with staff across departments to implement growth initiatives
- Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required
- Ability to effectively prospect new leads and maintain a good flow of focus accounts for our SDRs
- Identify new business opportunities
- Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients


Requirements

- 1 - 2 years relevant work experience in business development or similar field preferred
- Excellent written and verbal skills in both English and Swedish
- Ability to handle multiple projects simultaneously and work under pressure
- Strong organization and project management skills
- Friendly and personable demeanor. Proficient in sales tool, LinkedIn, and relevant software
- Bachelor's degree in business management, marketing, or related field (merit)


Why Netigate

At Netigate, you will always be welcome to express new ideas and you will have the opportunity to influence from start. We believe that happy employees equal happy customers, being creative and learning from each other is what makes us successful. ???????? Visa mindre

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees. ????????

About the role

As a Customer Success Manager, you play an important role in helping our customers get maximum value out of our platform. You collaborate closely with other departments such as Sales, Product, Professional Services, and Marketing to evolve and improve our customer's success.

You make sure the customers get onboarded successfully, get trained and engaged, and work on the adoption of the purchased services to increase value for the customer.

You monitor usage proactively and contact clients upon low usage in order to deliver coaching/training to improve their utilization.

Through being a trusted advisor, you maximize the benefits of our customers’ investment with Netigate and thereby increase retention and expansion as well as identify new opportunities and generate leads for the Account Managers.

As a CSM you do not: Close new customers (Sales Executives within New Client Acquisition do), nor do the Day-to-day support (Customer Support does). You do not have any commercial responsibility in terms of expansion (this is done by our Account Managers), but you are measured on metrics such as revenue retention and lifetime value. ????????

What we are looking for

- 3+ years of sales or relevant account management experience, management consulting, or an advisory role preferably in SaaS.
- Fluent in English and Norwegian. Swedish is a plus but not a must.
- Merited if you have experience working in a customer success tool


We believe attributes such as Entrepreneurial spirit, Positivism, Service minded, and a Can-do attitude describe a person that will LOVE working with us in the Customer Success team.

What we believe in

Empowering people to take ownership of the product and processes. Sometimes things break but when they do, we fix them and learn from them. Creativity and risk-taking in development, augmented by automated test, integrated pipelines, and top-notch observability. ???? Visa mindre

Netigate is on a mission to release the full potential in people and organizations through feedback. We offer a complete feedback solution for the ones who matter the most - employees and customers.????????

Job description

- Presenting our feedback management solutions at the decision-maker level
- Responsible for expanding existing accounts
- Respond to and act as a central contact for tenders
- Identifying and contacting decision-makers at the subsidiaries of your Accounts
- Going from research to initial contact and online presentation to the conclusion of a contract
- Actively conducting negotiations, from the individual presentations to the conclusion of a contract


- Working closely with the new and existing customer team, mainly with your Customer success manager

About you

- Successful completion of studies or training with a commercial and/or business management focus
- 1-3 years of experience in sales, preferably in SaaS
- A strong and winning personality and an unbeatable communicator in the field


- You are willing to grow with the company and in your role as Account Executive
- Excellent communication skills, both on the telephone and in-person, business fluent with a high level of initiative
- Very good written and spoken Swedish or Norwegian, and also English
- Ideally a confident user of MS Office and Salesforce.com


What you can expect

- Join the Netigate team?- As well as a fixed salary and a bonus system, you will also be rewarded with attractive incentives.
- Thorough job training and continuing professional development?- You will be given extensive product training when you start work.


- Dynamic work in an international environment?- Working collaboratively as part of a team is a key element of our corporate culture. Regular incentives and events will enable you to get to know colleagues from our other global locations in person
- Flexible remote work - We offer all employees the opportunity to partially remote


Why Netigate

At Netigate, you will always be welcome to express new ideas and you will have the opportunity to influence from start. We believe that happy employees equal happy customers, being creative and learning from each other is what makes us successful.????????? Visa mindre

About Netigate

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees.

We have offices in Stockholm (HQ), Oslo, and Frankfurt, and we are on the journey of transforming into a hybrid working model with a location-flexible arrangement, allowing employees to combine onsite and offsite work as they and their teams see fit. ????????

About the role

We are now looking for our next marketing star for our Swedish marketing team! As a Marketing Manager, you will be a part of the Growth team and work in the marketing growth department. You will be measured on the Marketing Funnel and report to the Head of Field Marketing.

As Marketing Manager, you will execute on the marketing strategies and plans. Day to day your work will include creating and coordinating content, tracking results, copying and creatives for advertising, and overall supporting the marketing strategies. We believe you love to execute and get things done, you are an organized multitasker with the ability to handle many diverse projects at once.

What you will do

- Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration

- Be a key player in developing and refining marketing programs that drive business across teams including organic and paid social promotion, email marketing, content creation, and more.

- Ensure all marketing efforts serve to achieve immediate and long-term business goals, identifying and executing improvements for processes, content, and lead generation.

- Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads

- Track, report and analyze data from our website and continuously find new keywords, write and create content, and optimize.

What we are looking for

- 2-3 years of marketing experience (could include internships), in areas such as: Content Marketing, Marketing Automation, Search engine Marketing, Event, PR

- Strong written and verbal communication skills
- You speak/write Swedish and English fluently


We also believe

- Proactive attitude, enthusiasm about exploring new trends, ability to operate with minimal direction at times
- You are competitive and strive to be better than yesterday
- Getting things done is what you love
- Love working in a team and helping your teammates.
- Your writing skills are on point


What you can expect from us

- A great team with a positive atmosphere (our team score is one of the strongest based on employee surveys)

- You will grow more than in any other role, we will help you scale fast and become a professional marketer within no time
- You will always be able to test your ideas, we want you to test, and it is totally fine if you fail, then you will grow
- We work in agile sprints, you will come into a great structure where you have clarity on tasks and roles & responsibilities


Why Netigate

At Netigate, you will always be welcome to express new ideas and you will have the opportunity to influence from start. We believe that happy employees equal happy customers, being creative and learning from each other is what makes us successful.????????? Visa mindre

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees.

We have offices in Stockholm (HQ), Oslo, and Frankfurt, and we are on the journey of transforming into a hybrid working model with a location-flexible arrangement, allowing employees to combine onsite and offsite work as they and their teams see fit. ????????

About the role

In the role of Inbound Sales Development Representative, you will take care of all our incoming leads. Incoming leads are coming through the Netigate website: you will take care of the website chat, inbound phone and make sure all potential customers filling out our forms on the website are contacted within minutes. You will also be a crucial part of the Netigate marketing team and work as a bridge between marketing and our sales department.

As an inbound sales development representative, you will:

- Be responsible for the website chat in Sweden and in Norway
- Be responsible for the inbound phone for Sweden and Norway


- Make sure all potential customers that fill out forms on our website is contacted within minutes
- You will segment all leads and make sure they are tagged correctly in our CRM and make sure we are targeting our personas
- You will give feedback on our leads on a daily basis so we can improve our efforts
- You will be measured on conducted booked meetings held by Sales Executives


Requirements

- You speak/write Swedish and English fluently
- Have 0-1 year experience from a service or sales-related role
- You have the desire to become pursue a career in sales or marketing


We also believe that

- That you are service-minded and have a positive spirit
- That opportunity for growth and promotion motivates you
- That you are competitive and strive to be better than yesterday
- That you love working in a team and helping your teammates


Why Netigate

At Netigate, you will always be welcome to express new ideas and you will have the opportunity to influence from start. We believe that happy employees equal happy customers, being creative and learning from each other is what makes us successful.???????? Visa mindre

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees.

We have offices in Stockholm (HQ), Oslo, and Frankfurt, and we are on the journey of transforming into a hybrid working model with a location-flexible arrangement, allowing employees to combine onsite and offsite work as they and their teams see fit. ????????

As?Account Executive, you will focus on expanding our customers across the Nordic region.

Job description

- Presenting our feedback management solutions at the decision-maker level
- Responsible for expanding existing accounts
- Respond to and act as a central contact for tenders
- Identifying and contacting decision-makers at the subsidiaries of your Accounts
- Going from research to initial contact and online presentation to the conclusion of a contract
- Actively conducting negotiations, from the individual presentations to the conclusion of a contract


- Working closely with the new and existing customer team, mainly with your Customer success manager

About you:

- Successful completion of studies or training with a commercial and/or business management focus
- 1-5 years of experience in sales, preferably in SaaS
- A strong and winning personality and an unbeatable communicator in the field


- Entrepreneurial and solution-oriented with strong decision-making skills
- Excellent communication skills, both on the telephone and in-person, business fluent with a high level of initiative
- Very good written and spoken Swedish or Norwegian, and also English
- Ideally a confident user of MS Office and Salesforce.com


What you can expect

- Join the Netigate team?- As well as a fixed salary and a bonus system, you will also be rewarded with attractive incentives.
- Thorough job training and continuing professional development?- You will be given extensive product training when you start work.


- Dynamic work in an international environment?- Working collaboratively as part of a team is a key element of our corporate culture. Regular incentives and events will enable you to get to know colleagues from our other global locations in person
- Flexible remote work - We offer all employees the opportunity to partially remote


Why Netigate

At Netigate, you will always be welcome to express new ideas and you will have the opportunity to influence from start. We believe that happy employees equal happy customers, being creative and learning from each other is what makes us successful.????????? Visa mindre

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees.

We have offices in Stockholm (HQ), Oslo, and Frankfurt, and we are on the journey of transforming into a hybrid working model with a location-flexible arrangement, allowing employees to combine onsite and offsite work as they and their teams see fit. ????????

About the role

In the role of Inbound Sales Development Representative, you will take care of all our incoming leads. Incoming leads are coming through the Netigate website: you will take care of the website chat, inbound phone and make sure all potential customers filling out our forms on the website are contacted within minutes. You will also be a crucial part of the Netigate marketing team and work as a bridge between marketing and our sales department.

As an inbound sales development representative, you will:

- Be responsible for the website chat in Sweden and in Norway
- Be responsible for the inbound phone for Sweden and Norway


- Make sure all potential customers that fill out forms on our website is contacted within minutes
- You will segment all leads and make sure they are tagged correctly in our CRM and make sure we are targeting our personas
- You will give feedback on our leads on a daily basis so we can improve our efforts
- You will be measured on conducted booked meetings held by Sales Executives


Requirements

- You speak/write Swedish and English fluently
- Have 0-1 year experience from a service or sales-related role
- You have the desire to become pursue a career in sales or marketing


We also believe that

- That you are service-minded and have a positive spirit
- That opportunity for growth and promotion motivates you
- That you are competitive and strive to be better than yesterday
- That you love working in a team and helping your teammates


Why Netigate

At Netigate, you will always be welcome to express new ideas and you will have the opportunity to influence from start. We believe that happy employees equal happy customers, being creative and learning from each other is what makes us successful.???????? Visa mindre

About Netigate

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees. This allows companies to make insight-based decisions to understand their most important assets; employees and customers.

We are a global company with offices in Stockholm (HQ), Frankfurt & Oslo, and customers in over 30 countries and expanding fast. We believe strongly in combining individual productivity with ingenuity and curiosity sparked in group settings, therefore we have a flexible work location policy.????????

About the role

Working as a student in the Professional Services team you will assist our consultants in designing and creating surveys, quality-assured respondent lists and reports, setting up reporting solutions via our platform, and other technical solutions.

You often have several projects running in parallel with different tasks and deadlines, while you collaborate with and support colleagues in the team.You will work about 16 hours per week.

You will quickly grow into your role and help create value for our customers.

You are

- Genuinely interested in digital systems, analysis/insights, and surveys
- Thrives in a fast-growing environment with continuous change and high pace
- Solution-oriented, accurate, and self-propelled
- An unpretentious team player who is driven by helping the team


Remember, we succeed and fail together as a team!

What we are looking for

- Good knowledge of Office 365
- You are a ninja in Excel and good at PowerPoint (experience in HTML, CSS & JavaScript is a plus, but not a requirement)
- Structured and flexible. You can prioritize what is important in an everyday life with many tasks.
- Independent as you will be responsible for your part of the projects you participate in.
- Fluent in Swedish and English, other languages are a plus
- A happy mood, we like to have fun at work and combine team spirit with high-end delivery


Why Netigate

At Netigate, you will always be welcome to express new ideas and you will have the opportunity to influence from start. We believe that happy employees equal happy customers, being creative and learning from each other is what makes us successful.???????? Visa mindre

About Netigate

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees. This allows companies to make insight-based decisions to understand their most important assets; employees and customers.

We are a global company with offices in Stockholm (HQ), Frankfurt & Oslo, and customers in over 30 countries and expanding fast. We believe strongly in combining individual productivity with ingenuity and curiosity sparked in group settings, therefore we have a flexible work location policy.????????

About the role

Working as a student in the Professional Services team you will assist our consultants in designing and creating surveys, quality-assured respondent lists and reports, setting up reporting solutions via our platform, and other technical solutions.

You often have several projects running in parallel with different tasks and deadlines, while you collaborate with and support colleagues in the team.You will work about 16 hours per week.

You will quickly grow into your role and help create value for our customers.

You are

- Genuinely interested in digital systems, analysis/insights, and surveys
- Thrives in a fast-growing environment with continuous change and high pace
- Solution-oriented, accurate, and self-propelled
- An unpretentious team player who is driven by helping the team


Remember, we succeed and fail together as a team!

What we are looking for

- Good knowledge of Office 365
- You are a ninja in Excel and good at PowerPoint (experience in HTML, CSS & JavaScript is a plus, but not a requirement)
- Structured and flexible. You can prioritize what is important in an everyday life with many tasks.
- Independent as you will be responsible for your part of the projects you participate in.
- Fluent in Swedish and English, other languages are a plus
- A happy mood, we like to have fun at work and combine team spirit with high-end delivery


Why Netigate

At Netigate, you will always be welcome to express new ideas and you will have the opportunity to influence from start. We believe that happy employees equal happy customers, being creative and learning from each other is what makes us successful.???????? Visa mindre

About Netigate

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees. This allows companies to make insight-based decisions to understand their most important assets; employees and customers.

We are a global company with offices in Stockholm (HQ), Frankfurt & Oslo, and customers in over 30 countries and expanding fast. We believe strongly in combining individual productivity with ingenuity and curiosity sparked in group settings, therefore we have a flexible work location policy.????????

About the role

Working as a student in the Professional Services team you will assist our consultants in designing and creating surveys, quality-assured respondent lists and reports, setting up reporting solutions via our platform, and other technical solutions.

You often have several projects running in parallel with different tasks and deadlines, while you collaborate with and support colleagues in the team.You will work about 16 hours per week.

You will quickly grow into your role and help create value for our customers.

You are

- Genuinely interested in digital systems, analysis/insights, and surveys
- Thrives in a fast-growing environment with continuous change and high pace
- Solution-oriented, accurate, and self-propelled
- An unpretentious team player who is driven by helping the team


Remember, we succeed and fail together as a team!

What we are looking for

- Good knowledge of Office 365
- You are a ninja in Excel and good at PowerPoint (experience in HTML, CSS & JavaScript is a plus, but not a requirement)
- Structured and flexible. You can prioritize what is important in an everyday life with many tasks.
- Independent as you will be responsible for your part of the projects you participate in.
- Fluent in Swedish and English, other languages are a plus
- A happy mood, we like to have fun at work and combine team spirit with high-end delivery


Why Netigate

At Netigate, you will always be welcome to express new ideas and you will have the opportunity to influence from start. We believe that happy employees equal happy customers, being creative and learning from each other is what makes us successful.???????? Visa mindre

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees. ????????

We have offices in Stockholm (HQ), Oslo, and Frankfurt. And we are on the journey of transforming into a hybrid working model with a location-flexible arrangement, allowing employees to combine onsite and offsite work as they and their teams see fit. ????

About the role

We are in a strong growth phase and need more skilled colleagues who will join and lift us to become one of the largest insight platforms in Sweden. As a Sales Executive, you will be part of the new acquisition team in Sweden. The primary task is to create growth in Netigate`s customer portfolio. We are looking for a team player with strong commercial expertise who looks past technical specifications and sells on value. Book and hold customer meetings and do Preparation of offers and follow-up. Furthermore, you will contribute to unity and exchange of experience in the team.

Requirements

At least 3 years of working with consultative sales

Very good business understanding

Good knowledge of methodology and needs analysis

Structured and communicative

Fluent in Swedish and English, both spoken and written

Quotes from a prospective colleague about life at Netigate ????

Fun with complex sales”

I love to see when Customers make progress”

Make a difference”

Exciting product”

Great team"

Fun challenging sales”

What we believe in

Empowering people to take ownership of the product and processes. Sometimes things break; When they do, we fix them and learn from them. Creativity and risk-taking in development, augmented by automated test, integrated pipelines, and top-notch observability.

If you have any questions regarding the role please contact klara.renberg@netigate.se Visa mindre

About us

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees. This allows companies to make insight-based decisions to understand their most important assets; employees and customers.

We are a global company with offices in Stockholm (HQ), Frankfurt & Oslo and customers in over 30 countries and expanding fast. We believe strongly in combining individual productivity with ingenuity and curiosity sparked in group settings, therefore we have a flexible work location policy.

About the role

This is an exciting new role at Netigate where you can affect and build your structure and future. We are growing and you will have a significant impact on our Annual Recurring Revenue growth. You will play a key role in developing and introducing best-in-class value-based price-setting principles. One of your main tasks will be to support the organization's development and a new mindset to achieve and sustain pricing excellence. Your responsibility is to evaluate all new debt portfolios being assessed for acquisition, including the construction of target gross collection and cost curve forecasts, and proposing associated pricing recommendations. ????????

Personal skillset

You have excellent analytical skills and the ability to make conclusions from complex sets of data and make clear recommendations

Growth mindset: never satisfied with status-quo, always strive to improve, and learn, encourage teams and colleagues to do the same

Pricing and cashflow forecasting experience

Language: English and German is a merit

It would be great if you also have

Strong data-driven analytical skills and meanwhile a hypothesis-driven ambition to try new things

Experience from SaaS and how to package and price services to convert and upsell customers

Placement Stockholm or Frankfurt

At Netigate, you will always be welcome to express new ideas and you will have the opportunity to influence from start. We believe that happy employees equal happy customers, being creative and learning from each other is what makes us successful. Visa mindre

About

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees. This allows companies to make insight-based decisions to understand their most important assets; employees and customers.

We are a global company with offices in Stockholm (HQ), Frankfurt & Oslo, and customers in over 30 countries and expanding fast. We believe strongly in combining individual productivity with ingenuity and curiosity sparked in group settings, therefore we have a flexible work location policy. ????????

About the role

We’re looking for a dynamic and experienced Product Owner to join our rapidly growing company. You will be working with a talented development team and execute on our product vision and roadmap by creating and delivering innovative solutions that solve real-world customer problems.

The primary goal is to understand and translate business objectives into actionable user stories, leading the product lifecycle from discovery and ideation into deployment and further incremental improvements.????

What You Will Do

- Work closely with Product Leadership to create and maintain a product backlog aligned with the roadmap, business goals, and overall strategy.

- Manage epics/feature backlog prioritization applying agile mindset at every step

- Manage sprint planning, backlog refinement, sprint reviews, and other Scrum ceremonies

- Create user stories and ensure they are ready for development and contain clear acceptance criteria

- Collaborate with development teams to ensure the committed user stories are completed

- Ensure the quality of product overseeing incidents and critical bugs

- Provide support for client-facing teams and train internal stakeholders on new features and products

- Provide regular development updates and insights to Product Management leadership

- Proactively align with stakeholders on the roadmap, release plans, and execution
- Identify and define product growth opportunities through understanding the market, competitors, and user needs


- Engage with customers to gain a better understanding of their work and how Netigate can assist them
- Gather feedback, analyze trends, and use data to improve our product


What We Are Looking for

You are a proactive person who seeks to make an impact, facilitate positive change and contribute with expertise. You thrive in dynamic teams with passion and progress at heart while being self-directed and able to anticipate problems and seek opportunities.

- 3+ years of experience as a Product Owner

- A solid track record of addressing customer needs through the use of technology

- Experience working with a Scrum team to define user stories, use cases, and acceptance criteria

- Experience aligning tech and business teams to choose the best solutions for the set goals

- In-depth knowledge of Agile methodology and principles

- Fluent in English, both spoken and written

- Previous track record in SaaS companies and/or experience management is a benefit

Why Netigate

At Netigate, you will always be welcome to express new ideas and you will have the opportunity to influence from start. We believe that happy employees equal happy customers, being creative and learning from each other is what makes us successful.

We also believe in diversity and among our coworkers, over 20 different nationalities are represented. We're also a dog-friendly office and among the many benefits of working at Netigate, you also get your birthday off. Sounds pretty good, right? ???? Visa mindre

About us

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees. This allows companies to make insight-based decisions to understand their most important assets; employees and customers.

We are a global company with offices in Stockholm (HQ), Frankfurt & Oslo and customers in over 30 countries and expanding fast. We believe strongly in combining individual productivity with ingenuity and curiosity sparked in group settings, therefore we have a flexible work location policy.

About the role

This is an exciting new role at Netigate where you can affect and build your structure and future. We are growing and you will have a significant impact on our Annual Recurring Revenue growth. You will play a key role in developing and introducing best-in-class value-based price-setting principles. One of your main tasks will be to support the organization's development and a new mindset to achieve and sustain pricing excellence. Your responsibility is to evaluate all new debt portfolios being assessed for acquisition, including the construction of target gross collection and cost curve forecasts, and proposing associated pricing recommendations. ????????

Personal skillset

You have excellent analytical skills and the ability to make conclusions from complex sets of data and make clear recommendations

Growth mindset: never satisfied with status-quo, always strive to improve, and learn, encourage teams and colleagues to do the same

Pricing and cashflow forecasting experience

Language: English and German is a merit

It would be great if you also have

Strong data-driven analytical skills and meanwhile a hypothesis-driven ambition to try new things

Experience from SaaS and how to package and price services to convert and upsell customers

Placement Stockholm or Frankfurt

At Netigate, you will always be welcome to express new ideas and you will have the opportunity to influence from start. We believe that happy employees equal happy customers, being creative and learning from each other is what makes us successful. Visa mindre

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees.

We have offices in Stockholm (HQ), Oslo, and Frankfurt. And we are on the journey of transforming into a hybrid working model with a location-flexible arrangement, allowing employees to combine onsite and offsite work as they and their teams see fit.? ????

About the role

We’re looking for a dynamic Technical Product Owner to join our rapidly growing company. As a key player on our Product team, you will work closely with back-end engineers focusing mainly on infrastructure development. The role entails active collaboration with Product Management leadership and other stakeholders.

Your goal is to understand and translate business objectives into actionable user stories while leveraging your technical expertise to advance an ambitious product roadmap. You have experience working with an agile SaaS product development and leading the product lifecycle from discovery and ideation into deployment and further incremental improvements.????????

What You Will Do

- Work closely with Product Leadership to create and maintain a product backlog aligned with the roadmap, business goals, and overall strategy.
- Manage epics/feature backlog prioritization applying agile mindset at every step
- Manage sprint planning, backlog refinement, sprint reviews, and other Scrum ceremonies
- Create user stories and ensure they are ready for development and contain clear acceptance criteria
- Collaborate with development teams to ensure the committed user stories are completed
- Ensure the quality of product overseeing incidents and critical bugs
- Provide support for client-facing teams and train internal stakeholders on new features and products
- Provide regular development updates and insights to Product Management leadership
- Proactively align with stakeholders on the roadmap, release plans, and execution
- Identify and define product growth opportunities through understanding the market, competitors, and user needs
- Engage with customers to gain a better understanding of their work and how Netigate can assist them
- Gather feedback, analyze trends and use data to improve our product


What We Are Looking For

You are a proactive person who seeks to make an impact, facilitate positive change and contribute with expertise. You thrive in dynamic teams with passion and progress at heart while being self-directed and able to anticipate problems and seek opportunities.

- 4+ years of experience as a Technical Product Owner working with infrastructure teams (networking, security, cloud services, integrations) preferably in a SaaS company
- Experience aligning tech and business teams to choose the best solutions for the set goals
- Ability to facilitate and contribute to engineering discussions around technical solutions and strategy
- In-depth knowledge of Agile methodology and principles
- Fluent in English, both spoken and written
- A degree in Computer Science, Engineering or similar relevant field is not required but is definitely a benefit


If you have any questions regarding the role please contact klara.renberg@netigate.se Visa mindre

Netigate is a fast-growing, yet established, SaaS company providing companies with a platform for feedback management and encouraging the companies to tune into the voice of their customers and employees. ????????

We have offices in Stockholm (HQ), Oslo, and Frankfurt, and transforming into a hybrid work model with a location-flexible arrangement. This allows employees to combine onsite and offsite work as they, and their teams, see fit.

As Enterprise Account Executive, you will focus on expanding key customers across the Nordic region. ????

Your new job description

Presenting our feedback management solutions at the decision-maker level
Responsible for expanding existing key accounts
Respond to and act as a central contact for tenders
Identifying and contacting decision-makers at the subsidiaries of our Key Accounts
Going from research to initial contact and online presentation to the conclusion of a contract
Actively conducting negotiations, from the individual presentations to the conclusion of a contract
Working closely with the new and existing customer team

About you

Successful completion of studies or training with a commercial and/or business management focus
Several years of professional experience in sales, preferably in key accounts
A strong and winning personality and an unbeatable communicator in the field
Entrepreneurial and solution-oriented with strong decision-making skills
Excellent communication skills, both on the telephone and in-person, business fluent with a high level of initiative
Very good written and spoken Swedish and English, ideally a confident user of MS Office and Salesforce.com

What you can expect

Join the Netigate team - As well as a fixed salary and a bonus system, you will also be rewarded with attractive incentives.
Thorough job training and continuing professional development - You will be given extensive product training when you start work.
Dynamic work in an international environment - Working collaboratively as part of a team is a key element of our corporate culture. Regular incentives and events will enable you to get to know colleagues from our other global locations in person
Flexible remote work - We offer all employees the opportunity to partially remote

Netigate is the leading European provider of a web-based solution for online surveys. Our customers mainly use our services for customer surveys, employee feedback, and market research. We help organizations to gain valuable insights in order to make better business decisions and optimize their processes.

Our customers include companies of all sizes and from all industries, such as Electrolux, Ericsson, Vodafone, E.ON, and Schenker Deutschland AG.???? Visa mindre

Netigate is a fast-growing, yet established, SaaS company providing companies with a platform for feedback management and encouraging the companies to tune into the voice of their customers and employees. ????????

We have offices in Stockholm (HQ), Oslo, and Frankfurt, and transforming into a hybrid work model with a location-flexible arrangement. This allows employees to combine onsite and offsite work as they, and their teams, see fit.

As Enterprise Account Executive, you will focus on expanding key customers across the Nordic region. ????

Your new job description

Presenting our feedback management solutions at the decision-maker level
Responsible for expanding existing key accounts
Respond to and act as a central contact for tenders
Identifying and contacting decision-makers at the subsidiaries of our Key Accounts
Going from research to initial contact and online presentation to the conclusion of a contract
Actively conducting negotiations, from the individual presentations to the conclusion of a contract
Working closely with the new and existing customer team

About you

Successful completion of studies or training with a commercial and/or business management focus
Several years of professional experience in sales, preferably in key accounts
A strong and winning personality and an unbeatable communicator in the field
Entrepreneurial and solution-oriented with strong decision-making skills
Excellent communication skills, both on the telephone and in-person, business fluent with a high level of initiative
Very good written and spoken Swedish and English, ideally a confident user of MS Office and Salesforce.com

What you can expect

Join the Netigate team - As well as a fixed salary and a bonus system, you will also be rewarded with attractive incentives.
Thorough job training and continuing professional development - You will be given extensive product training when you start work.
Dynamic work in an international environment - Working collaboratively as part of a team is a key element of our corporate culture. Regular incentives and events will enable you to get to know colleagues from our other global locations in person
Flexible remote work - We offer all employees the opportunity to partially remote

Netigate is the leading European provider of a web-based solution for online surveys. Our customers mainly use our services for customer surveys, employee feedback, and market research. We help organizations to gain valuable insights in order to make better business decisions and optimize their processes.

Our customers include companies of all sizes and from all industries, such as Electrolux, Ericsson, Vodafone, E.ON, and Schenker Deutschland AG.???? Visa mindre

Netigate is a rapidly growing SaaS company. At Netigate we help organizations understand the people that matter most- their customers, employees, and consumers. Our powerful and easy-to-use online survey platform is trusted by over 3,500 of the world’s leading brands to discover and share actionable insights quickly, easily, and securely. Our clients range from small organizations to global companies in all industries, including many leading companies around the world. ????????

For our Headquarters in Stockholm, we're looking for ambitious candidates with outstanding customer service skills and a focus on problem resolution. Areas of responsibility include inbound inquiry management and technical support as well as helping to improve our platform, our routines, and our company. This is an excellent opportunity for someone who thrives in a role that values the importance of customer experience whilst contributing to a fun and high-performing team.????????

Your mission at Netigate

- Give Netigate’s customers the best service possible by answering phone calls and e-mails from our customers
- Help to improve the customer service experience
- Help to improve the team's processes
- Help to streamline our experiences and conclusions with the rest of the company


We hope that you

- Love to give excellent customer service
- Are a native Swedish speaker and fluent in English
- Understand Norwegian as well as in writing (merit)
- Preferably have at least one year of experience in working with customers
- Have strong communication skills and a service-minded attitude ("client first")
- Preferably have experience of working at a SaaS-company
- Have an exceptional, clear, and adaptable way of communicating
- You have a will not just to participate but also contribute to a good working environment
- Be the link between our customers and the rest of the company regarding feedback and continuous improvement suggestions
- Contribute to a great working atmosphere


What's waiting for you

- 5 motivated team members and great customers
- Possibility and desire to work both from home and the office (After onboarding 2 -3 days be in the office would be great)
- Every Friday after work and more nice benefits Visa mindre

Netigate is a rapidly growing SaaS company. At Netigate we help organizations understand the people that matter most- their customers, employees, and consumers. Our powerful and easy-to-use online survey platform is trusted by over 3,500 of the world’s leading brands to discover and share actionable insights quickly, easily, and securely. Our clients range from small organizations to global companies in all industries, including many leading companies around the world. ????????

For our Headquarters in Stockholm, we're looking for ambitious candidates with outstanding customer service skills and a focus on problem resolution. Areas of responsibility include inbound inquiry management and technical support as well as helping to improve our platform, our routines, and our company. This is an excellent opportunity for someone who thrives in a role that values the importance of customer experience whilst contributing to a fun and high-performing team.????????

Your mission at Netigate

- Give Netigate’s customers the best service possible by answering phone calls and e-mails from our customers
- Help to improve the customer service experience
- Help to improve the team's processes
- Help to streamline our experiences and conclusions with the rest of the company


We hope that you

- Love to give excellent customer service
- Are a native Swedish speaker and fluent in English
- Understand Norwegian as well as in writing (merit)
- Preferably have at least one year of experience in working with customers
- Have strong communication skills and a service-minded attitude ("client first")
- Preferably have experience of working at a SaaS-company
- Have an exceptional, clear, and adaptable way of communicating
- You have a will not just to participate but also contribute to a good working environment
- Be the link between our customers and the rest of the company regarding feedback and continuous improvement suggestions
- Contribute to a great working atmosphere


What's waiting for you

- 5 motivated team members and great customers
- Possibility and desire to work both from home and the office (After onboarding 2 -3 days be in the office would be great)
- Every Friday after work and more nice benefits Visa mindre

Netigate is a rapidly growing SaaS company. At Netigate we help organizations understand the people that matter most- their customers, employees, and consumers. Our powerful and easy-to-use online survey platform is trusted by over 3,500 of the world’s leading brands to discover and share actionable insights quickly, easily, and securely. Our clients range from small organizations to global companies in all industries, including many leading companies around the world. ????????

For our Headquarters in Stockholm, we're looking for ambitious candidates with outstanding customer service skills and a focus on problem resolution. Areas of responsibility include inbound inquiry management and technical support as well as helping to improve our platform, our routines, and our company. This is an excellent opportunity for someone who thrives in a role that values the importance of customer experience whilst contributing to a fun and high-performing team.????????

Your mission at Netigate

- Give Netigate’s customers the best service possible by answering phone calls and e-mails from our customers
- Help to improve the customer service experience
- Help to improve the team's processes
- Help to streamline our experiences and conclusions with the rest of the company


We hope that you

- Love to give excellent customer service
- Are a native Swedish speaker and fluent in English
- Understand Norwegian as well as in writing
- Preferably have at least one year of experience in working with customers
- Have strong communication skills and a service-minded attitude ("client first")
- Preferably have experience of working at a SaaS-company
- It also merits if you have knowledge of or interest in coding languages (HTML, CSS, JavaScript) and tech in general
- Have an exceptional, clear, and adaptable way of communicating
- You have a will not just to participate but also contribute to a good working environment
- Has an interest in working in different technical platforms and are a quick learner
- Like problem-solving and have a solution-oriented attitude when it comes to service
- Be the link between our customers and the rest of the company regarding feedback and continuous improvement suggestions
- Contribute to a great working atmosphere


What's waiting for you

- 5 motivated team members and great customers
- Possibility and desire to work both from home and the office (After onboarding 2 -3 days be in the office would be great)
- Every Friday after work and more nice benefits Visa mindre

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees.

We have offices in Stockholm (HQ), Oslo, and Frankfurt. And we are on the journey of transforming into a hybrid working model with a location-flexible arrangement, allowing employees to combine onsite and offsite work as they and their teams see fit.? ????

About the role

We’re looking for a dynamic Technical Product Owner to join our rapidly growing company. As a key player on our Product team, you will work closely with back-end engineers focusing mainly on infrastructure development. The role entails active collaboration with Product Management leadership and other stakeholders.

Your goal is to understand and translate business objectives into actionable user stories while leveraging your technical expertise to advance an ambitious product roadmap. You have experience working with an agile SaaS product development and leading the product lifecycle from discovery and ideation into deployment and further incremental improvements.????????

What You Will Do

- Work closely with Product Leadership to create and maintain a product backlog aligned with the roadmap, business goals, and overall strategy.
- Manage epics/feature backlog prioritization applying agile mindset at every step
- Manage sprint planning, backlog refinement, sprint reviews, and other Scrum ceremonies
- Create user stories and ensure they are ready for development and contain clear acceptance criteria
- Collaborate with development teams to ensure the committed user stories are completed
- Ensure the quality of product overseeing incidents and critical bugs
- Provide support for client-facing teams and train internal stakeholders on new features and products
- Provide regular development updates and insights to Product Management leadership
- Proactively align with stakeholders on the roadmap, release plans, and execution
- Identify and define product growth opportunities through understanding the market, competitors, and user needs
- Engage with customers to gain a better understanding of their work and how Netigate can assist them
- Gather feedback, analyze trends and use data to improve our product


What We Are Looking For

You are a proactive person who seeks to make an impact, facilitate positive change and contribute with expertise. You thrive in dynamic teams with passion and progress at heart while being self-directed and able to anticipate problems and seek opportunities.

- 4+ years of experience as a Technical Product Owner working with infrastructure teams (networking, security, cloud services, integrations) preferably in a SaaS company
- Experience aligning tech and business teams to choose the best solutions for the set goals
- Ability to facilitate and contribute to engineering discussions around technical solutions and strategy
- In-depth knowledge of Agile methodology and principles
- Fluent in English, both spoken and written
- A degree in Computer Science, Engineering or similar relevant field is not required but is definitely a benefit


If you have any questions regarding the role please contact klara.renberg@netigate.se Visa mindre

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees. ????????

We have offices in Stockholm (HQ), Oslo, and Frankfurt. And we are on the journey of transforming into a hybrid working model with a location-flexible arrangement, allowing employees to combine onsite and offsite work as they and their teams see fit.????

About the role

We are looking for an experienced Product Manager to help develop the next generation of products and give our customers the power to understand, developing and grow their most important asset - their employees and customers. The ideal candidate thrives in a fast-paced growth environment and is passionate about crafting new products with significant and disruptive impacts on the world.

In your role as Product Manager, you will discover what users need, prioritizes what to build next, and rallies the team around a product roadmap. You will focus on the product’s vision, company objectives, customers, and the market. Netigate is on a significant growth path and the product team is critical in reaching our future goals. You get the opportunity to define our future and be part of an inspiring team.

The Product Manager reports to the Head of Product and is responsible for defining and building a premier product experience that is desirable, feasible, and viable. In your role as Product Manager, you will discover what users need, prioritizes what to build next, and rallies the team around a product roadmap. The ideal candidate will have a customer-centric mindset, someone who will learn, understand and advocate the customer’s needs. They will use that deep understanding to execute the business strategy for the product, as well as specifying the functional requirements needed.

- We are looking for a product manager to help us build our new world-class experience management product.
- Understand and be able to communicate the vision and features of the product
- Define the roadmap, and strategy of the product by elevating the user needs
- Collaborate with engineering and product management to shape, support, and execute product goals
- Work with Product Marketing and Support new feature launches, including launch communication, rollouts, and signal gathering
- Work with your product owner ensuring the right product is developed
- Monitor and analyze user feedback for platform-related pain points
- Apply expertise in quantitative analysis, data mining, and data visualization to tell the story behind the numbers and understand user sentiment better
- Design solutions that maximize the scalability of content and user experience
- Work closely with our research teams, Product design, and customers to iterate and design solutions


Requirements

In order to be successful in this role, we need someone who has:

- SaaS Product Management experience
- 5+ years of experience in products related to online/mobile platforms, preferably employee experience or HR-related platforms
- Experience as an agile product manager preferred
- Understanding of user analytics and feedback loops
- Excellent verbal / written communication skills
- ML and Ai knowledge is a plus
- Mobile/Responsive Experience a plus
- A self-motivated problem solver who can innovate and calmly approach a fast-paced environment
- Excellent collaboration and teamwork skills
- Bachelor’s degree and MBA preferred
- Having a valid work permit for Sweden or Germany


If you have any questions regarding the role please contact klara.renberg@netigate.se

What we believe in

Empowering people to take ownership of the product and processes. Sometimes things break; When they do, we fix them and learn from them. Creativity and risk-taking in development, augmented by automated test, integrated pipelines, and top-notch observability.

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees. ???? Visa mindre

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees. ????????

We have offices in Stockholm (HQ), Oslo, and Frankfurt. And we are on the journey of transforming into a hybrid working model with a location-flexible arrangement, allowing employees to combine onsite and offsite work as they and their teams see fit.????

About the role

We are looking for an experienced Product Manager to help develop the next generation of products and give our customers the power to understand, developing and grow their most important asset - their employees and customers. The ideal candidate thrives in a fast-paced growth environment and is passionate about crafting new products with significant and disruptive impacts on the world.

In your role as Product Manager, you will discover what users need, prioritizes what to build next, and rallies the team around a product roadmap. You will focus on the product’s vision, company objectives, customers, and the market. Netigate is on a significant growth path and the product team is critical in reaching our future goals. You get the opportunity to define our future and be part of an inspiring team.

The Product Manager reports to the Head of Product and is responsible for defining and building a premier product experience that is desirable, feasible, and viable. In your role as Product Manager, you will discover what users need, prioritizes what to build next, and rallies the team around a product roadmap. The ideal candidate will have a customer-centric mindset, someone who will learn, understand and advocate the customer’s needs. They will use that deep understanding to execute the business strategy for the product, as well as specifying the functional requirements needed.

- We are looking for a product manager to help us build our new world-class experience management product.
- Understand and be able to communicate the vision and features of the product
- Define the roadmap, and strategy of the product by elevating the user needs
- Collaborate with engineering and product management to shape, support, and execute product goals
- Work with Product Marketing and Support new feature launches, including launch communication, rollouts, and signal gathering
- Work with your product owner ensuring the right product is developed
- Monitor and analyze user feedback for platform-related pain points
- Apply expertise in quantitative analysis, data mining, and data visualization to tell the story behind the numbers and understand user sentiment better
- Design solutions that maximize the scalability of content and user experience
- Work closely with our research teams, Product design, and customers to iterate and design solutions


Requirements

In order to be successful in this role, we need someone who has:

- SaaS Product Management experience
- 5+ years of experience in products related to online/mobile platforms, preferably employee experience or HR-related platforms
- Experience as an agile product manager preferred
- Understanding of user analytics and feedback loops
- Excellent verbal / written communication skills
- ML and Ai knowledge is a plus
- Mobile/Responsive Experience a plus
- A self-motivated problem solver who can innovate and calmly approach a fast-paced environment
- Excellent collaboration and teamwork skills
- Bachelor’s degree and MBA preferred
- Having a valid work permit for Sweden or Germany


If you have any questions regarding the role please contact klara.renberg@netigate.se

What we believe in

Empowering people to take ownership of the product and processes. Sometimes things break; When they do, we fix them and learn from them. Creativity and risk-taking in development, augmented by automated test, integrated pipelines, and top-notch observability.

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees. ???? Visa mindre

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees.????????

We have offices in Stockholm (HQ), Oslo, and Frankfurt. And we are on the journey of transforming into a hybrid working model with a location-flexible arrangement, allowing employees to combine onsite and offsite work as they and their teams see fit.????

About the role:

We are looking for an experienced Product Manager to help develop the next generation of Customer Experiences products and give our customers the power to gather feedback and deliver actionable insights into what their customers need so that they can evolve with them. The ideal candidate thrives in a fast-paced growth environment and is passionate about crafting new products with significant and disruptive impacts on the world.

In your role as Senior Product Manager, you will discover what users need, prioritizes what to build next, and rallies the team around a product roadmap. You will focus on the product’s vision, company objectives, customers, and the market. Netigate is on a significant growth path and the product team is critical in reaching our future goals. You get the opportunity to define our future and be part of an inspiring team.

The Senior Customer Experience Product Manager is responsible for defining and building a premier product experience that is desirable, feasible, and viable. In your role as Product Manager, you will discover what users need, prioritizes what to build next, and rallies the team around a product roadmap. The ideal candidate will have a customer-centric mindset, someone who will learn, understand and advocate the customer’s needs. They will use that deep understanding to execute the business strategy for the product, as well as specifying the functional requirements needed.

- We are looking for a product manager to help us build our new world-class customer experience product.
- Understand and be able to communicate the vision and features of the product
- Define the roadmap, and strategy of the product by elevating the user needs
- The ideal candidate will manage product requirements through development including business requirements, user flow, epics, stories, etc.
- Collaborate with engineering and product management to shape, support, and execute product goals
- Work with Product Marketing and Support new feature launches, including launch communication, rollouts, and signal gathering
- Monitor and analyze user feedback for platform-related pain points
- Apply expertise in quantitative analysis, data mining, and data visualization to tell the story behind the numbers and understand user sentiment better
- Design solutions that maximize the scalability of content and user experience
- Work closely with our research teams, UX/UI design, and customers to iterate and design solutions


Qualifications

- In order to be successful in this role, we need someone who has:
- SaaS Product Management experience
- 5+ years of experience in products related to online/mobile platforms, preferably customer experience or similar products/fields.
- Experience as an agile product manager preferred
- Deep understanding of user analytics and feedback loops
- Excellent verbal / written communication skills
- User research and/or Analytics background is a plus
- Mobile/Responsive Experience a plus
- A self-motivated problem solver who can innovate and calmly approach a fast-paced environment
- Excellent collaboration and teamwork skills
- Bachelor’s degree and MBA preferred


If you have any questions regarding the role please contact klara.renberg@netigate.se Visa mindre

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees.

We have offices in Stockholm (HQ), Oslo, and Frankfurt. And we are on the journey of transforming into a hybrid working model with a location-flexible arrangement, allowing employees to combine onsite and offsite work as they and their teams see fit.? ????

About the role

We’re looking for a dynamic Technical Product Owner to join our rapidly growing company. As a key player on our Product team, you will work closely with back-end engineers focusing mainly on infrastructure development. The role entails active collaboration with Product Management leadership and other stakeholders.

Your goal is to understand and translate business objectives into actionable user stories while leveraging your technical expertise to advance an ambitious product roadmap. You have experience working with an agile SaaS product development and leading the product lifecycle from discovery and ideation into deployment and further incremental improvements.????????

What You Will Do

- Work closely with Product Leadership to create and maintain a product backlog aligned with the roadmap, business goals, and overall strategy.
- Manage epics/feature backlog prioritization applying agile mindset at every step
- Manage sprint planning, backlog refinement, sprint reviews, and other Scrum ceremonies
- Create user stories and ensure they are ready for development and contain clear acceptance criteria
- Collaborate with development teams to ensure the committed user stories are completed
- Ensure the quality of product overseeing incidents and critical bugs
- Provide support for client-facing teams and train internal stakeholders on new features and products
- Provide regular development updates and insights to Product Management leadership
- Proactively align with stakeholders on the roadmap, release plans, and execution
- Identify and define product growth opportunities through understanding the market, competitors, and user needs
- Engage with customers to gain a better understanding of their work and how Netigate can assist them
- Gather feedback, analyze trends and use data to improve our product


What We Are Looking For

You are a proactive person who seeks to make an impact, facilitate positive change and contribute with expertise. You thrive in dynamic teams with passion and progress at heart while being self-directed and able to anticipate problems and seek opportunities.

- 4+ years of experience as a Technical Product Owner working with infrastructure teams (networking, security, cloud services, integrations) preferably in a SaaS company
- Experience aligning tech and business teams to choose the best solutions for the set goals
- Ability to facilitate and contribute to engineering discussions around technical solutions and strategy
- In-depth knowledge of Agile methodology and principles
- Fluent in English, both spoken and written
- A degree in Computer Science, Engineering or similar relevant field is not required but is definitely a benefit


If you have any questions regarding the role please contact klara.renberg@netigate.se Visa mindre