Responsibilities:
As a successful Critical Environment Program Manager (CEPM), your performance objectives will include:
Data Center Operations / Service Delivery:
Establish strong working relationships with customers.
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment.
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Responsibilities:
As a successful Critical Environment Program Manager (CEPM), your performance objectives will include:
Data Center Operations / Service Delivery:
Establish strong working relationships with customers.
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment.
This involves utilizing CMMS and monitoring the performance of electrical plant and machinery, ensuring work is undertaken to prevent failure/loss of the plant and equipment and the production of work order and allocating the work daily to the Technicians, monitoring progress, and inspecting completed work to ensure the required standards are achieved.
Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency.
Ensure compliance with infrastructure operations standardization
Act as an escalation point for all facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed. This may include assisting technicians in times of emergencies, job training, and providing input/recommendations on electrical/mechanical design parameters.
Management of small-to-medium projects from conception to completion
Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational polices, procedures, and standards.
Driving cost/energy efficiency projects
Identifying single points-of-failure at regional datacenter locations
Coordinate, plan, schedule, and supervise CE audits and compliance verifications
Drive identification and remediation of vulnerabilities (such as single points of failure). Provide recommendations on new data center equipment designs, technologies, and construction methods. Drive cost/energy efficiency projects
Data Center Work Environment:
Share best practices, assists others in learning role, process, procedures; and mentors others
Promotes a culture of safety, security, and compliance in all aspect of datacenter activities
Realize the impact of change on others
Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
Embody our culture and values
Removes barriers to agility to enable the team to shift priorities quickly without losing productivity.
Required Qualifications:
Demonstrated relevant work experience in a datacenter or other critical environment with focus on mechanical or electrical maintenance/operations.
Some examples of mechanical equipment in the critical environment may include (but not be limited to): AHUs, CRAHUs, Exhaust Fans, etc.
Some examples of electrical equipment in the critical environment may include (but not be limited to): UPSs, PDUs, Generators, Switchgear, etc.
High School Diploma or equivalent
To promote health and safety in the workplace, employees are subject to required health related screenings, such as hearing testing, which includes both baseline testing and annual retests, where permitted by applicable law.
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
Proven experience working with the operation of building cooling, electrical, mechanical, and life safety systems
Demonstrated experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS)
Demonstrated experience with project management or relevant certification/training in project management
Associate's or bachelor's degree in applicable engineering field or mechanical or electrical trades
Demonstrated experience working on large scale projects.
Project Management Institute (PMI) or similar certification
Experience with physical IT infrastructures (e.g. Servers, SANs, Networking, etc.)
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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