Lediga jobb SAMSUNG Electronics Nordic AB i Stockholm

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today’s fast-paced global economy, change is constant and innovation is critical to a company’s survival. As we have done for over 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.
Help Us Create What Can’t Be Done!
We are now looking for a SCM & Order Admin Manager to our MX Division.
Why join our team?
As SCM & Order Admin Manager, you will lead the SCM and Order admin team in Samsung Nordic with focus on demand planning and order fulfilment into the Nordic market.
Main responsibilities will be demand and supply planning, PSI management, purchasing planning, sales forecasting, inventory optimization, Order management and supply optimization and coordination of various issues and information between local (Nordic) area and Suwon Office, our factories and other sales subsidiaries in order to secure best sales opportunity with maximized operational excellences and efficiency.
What will be your job scope and key deliverables?
• Lead and guide a team of Supply chain coordinators – demand planners and supply planners
• Responsible for Demand and Supply Planning with highest accuracy and punctuality
• Manage the team to own, drive and manage forecast considering market, supply situation and channel PSI with reference of Sales Order and Sales Forecast
• In charge of related data management and process improvement and innovation
• Manage Inventory and Purchase based on life cycle of the products
• Responsible for purchasing (right quantity, right timing, and right price) upon collaborative commercial plan
• Deliver the analysis and report customers’ sell-out, channel inventory and week-of-sales trend
• Be in tight communication with factories and headquarter for the supply related matters
• Lead the review and analysis of Retail performance and expand the collaborative planning with key retailers.
What do we need for this role?
Preferably degree in Business Administration, Commerce, Industrial engineering, Logistics or equivalent
EXPERIENCE:
• Working experience in Demand planning and supply chain management
• Experience of leadership
• Experience to work with commercially driven sales organization
• Good knowledge in using MS Office, especially Excel
• Preferably SAP experience
SKILLS & ATTRIBUTES:
• Energetic team leader who can work with details and helicopter view at the same time.
• Thriving to drive operation and planning for commercial goal and result
• Willingness to be able to work with time sensitive deadlines
• Natural talent to work cross functionally in many different forums.
• Experienced communicator in a way that is inspiring, yet decisive and collaborative.
• Outstanding Numeric and analytic skills and exceptional drive to resolve issues
• Structured and thorough
• Dedicated and flexible
• Fluent in Business English and Korean language skills are meritorious Visa mindre

Help Us Create What Can’t Be Done
Allt vi gör på Samsung drivs av en orubblig passion för excellens - och ett orubbligt engagemang för att utveckla de bästa produkterna och tjänsterna på marknaden. I dagens snabba globala ekonomi är förändringarna ständiga och innovation är avgörande för ett företags överlevnad. Som vi har gjort i över 80 år siktar vi på framtiden och förutser marknadens behov och krav så att vi kan styra vårt företag mot långsiktig framgång. Som vår Presales Engineer kommer du att ha en viktig roll i att se till att vi håller oss på toppen av marknaden och fortsätter att berika och förenkla konsumenternas liv.
Samsung fortsätter att växa och söker nu en Presales Engineer till vårt Airconditioning Team. Du kommer att ansvara för presales-processen i Norden. Detta är en ny roll i det snabbt växande AirCon-teamet och du rapporterar till vår Product Manager Joakim Andersson. Din primära arbetsplats är på vårt kontor i Kista, men du kan förvänta dig att resa till kunder och partners över hela Norden.
Rollbeskrivning:
Detta är en central roll för oss där du kommer att ansvara för presales-processen i Norden. Din huvuduppgift blir att stötta alla kunder med konkreta förslag på lösningar för olika HVAC-projekt. Du kommer också att ansvara för Pre-Sales-strategin tillsammans med ledningen. Det inkluderar vilka mässor vi ska delta i, vilka större byggprojekt vi ska vara involverade i och hur vi ska kvalificera oss för dessa. En del av rollen kommer att vara att nyttja och bygga upp ett nätverk inom HVAC-industrin för dig själv och Samsung.
Du kommer att ha tydliga mål för vad du ska åstadkomma, men kommer att ha en hög grad av självständighet i hur du tar dig dit. För att kunna nå målen bör du nyttja styrkorna hos teamet och lyckas tillsammans.
Du kommer att vara ansvarig för:
- Hitta projekt via distributörer, kunder och konsulter på de nordiska marknaderna och omvandla dem till konkreta lösningar med föreslagna produkter, installation etc. Efter att lösningen har tagits fram av dig eller vår partner måste projektet registreras och följas upp via Sales Force.
- Genomföra presentationer av projektlösningar.
- Utbilda i hårdvara och mjukvara till kommersiella kunder (återförsäljare, distributörer och kunder).
- Leverera utbildning till personal och stödja distributörers förförsäljningsavdelning
- Delta i och engagera sig i evenemang med våra europeiska team för pre-sales och affärsutveckling.
- Förbereda lösningar och tekniska demonstrationer
- Hantering och testning av ny programvara och införande av den i projekt.
- Utveckla nya projektkunder, söka möjligheter över divisionsgränserna
- Rekommendera produkter genom partners för slutkunden
Vem vi söker:
Vi söker någon med stor erfarenhet inom HVAC-branschen. För att passa i rollen bör du vara en person som är resultatorienterad, har ett starkt nätverk och tycker om att aktivt hitta nya affärsmöjligheter. En person som tycker om att vara en del av ett team med fantastiska kollegor och att arbeta med många olika intressenter. För att klara av den här rollen behöver du arbeta på ett organiserat sätt.
Vi förväntar oss att du har:
Arbetat minst 5 år som installatör eller HVAC-konsult
Hög kompetens inom HVAC-produkter som kan beräkna och rita tekniska HVAC-lösningar
Erfarenhet av att presentera tekniska HVAC-lösningar för externa intressenter
Erfarenhet av att hitta nya potentiella projekt och kunder
Erfarenhet av att utbilda installatörer inom HVAC
Tidigare erfarenhet av att skapa och genomföra presentationer
Stark kommunikationsförmåga på engelska såväl som på svenska
Erfarenhet av MS Office-produkter.



Samsung är ett dynamiskt företag i en snabbrörlig bransch, det finns många möjligheter att växa och utvecklas! För att trivas hos oss måste du vara en person som uppskattar tempo, förändring och att ta egna initiativ.
Några av våra förmåner är:
Vi erbjuder en fast lön med en resultatbaserad bonus
Personalförsäljning och rabatter
ITP-pension och möjlighet till löneväxlingsprogram
Försäkringar
Företagsbil
Fullt utrustat gym
Föräldralön

...och mycket mer!
Urvals- och intervjuprocessen sker löpande, vänligen ansök så snart som möjligt. Vi ser fram emot att få din ansökan! Visa mindre

Allt vi gör på Samsung drivs av en orubblig passion för excellens - och ett orubbligt engagemang för att utveckla de bästa produkterna och tjänsterna på marknaden. I dagens snabba globala ekonomi är förändringarna ständiga och innovation är avgörande för ett företags överlevnad. Precis som vi har gjort i över 80 år riktar vi blicken mot framtiden och förutser marknadens behov och krav så att vi kan styra vårt företag mot långsiktig framgång. Som vår nya medlem inom teknisk support kommer du att ha en viktig roll i att säkerställa att vi håller oss på toppen av marknaden och fortsätter att berika och förenkla livet för våra partners och installatörer.
Samsung fortsätter att växa och söker nu en teknisk supportperson till vårt Air Conditioning (Aircon) Team. I den här rollen kommer du att stödja våra installatörer och servicemedarbetare via e-post, teammöten eller telefon. Du kommer att vägleda dem med information, mätningar och guider om installation och service.
Du kommer att vara en del av ett sammansvetsat och erfaret team som rapportera till Johan Berggren. Vårt kontor ligger i Kista. Du kan förvänta dig resor inom Norden vid planerade besök. Träffa våra distributörer samt besöka installationer och lokala installatörer.


Arbetsbeskrivning
Vi arbetar med produktgruppen Climate Solutions. Här ingår allt från bostadsprodukter som luft till luft och luft till vatten. Vi har också ett stort utbud av produkter som är lämpliga för kommersiella applikationer. T.ex. VRF-system för hotell, restauranger och butiker.
I den här rollen kommer du att vara teknisk support för våra installatörer och distributörer. Du hjälper dem med rätt manual, stöd med serviceguider, inställningar i parametermenyer, mätningar av komponenter, en guide till reparationsenheter etc. Du kommer att hjälpa till med felsökning av produkter och läsa lednings- och kretsscheman.


Några av arbetsuppgifterna kommer att vara:
Daglig teknisk support till installatörer via e-post, telefon, chatt, direkta möten och team.
Hålla utbildningar både på vårt utbildningscenter och på plats för distributörernas tekniska team, installatörer och konsulter.
Däremellan skapar du guider och videor för installatörer för att stödja dem på plats
Tillsammans med teamet att sätta en strategi för att ha den bästa servicen i branschen.

Vi gör saker annorlunda:
I linje med Samsungs ”Do what you can't” arbetar vi på ett annorlunda sätt. Vår supportavdelning är viktig för oss och våra kunder. Vi har olika öppettider, under högsäsong mellan 7:00 - 18:00. Vi anpassar givetvis arbetstiderna efter vad som passar dig bäst.
Du kommer att resa för att stötta vårt säljteam mellan 10-20 dagar per år, men mer om det passar dig. Vi utbildar på plats för efterfrågade produktgrupper.
Vi vill utveckla nya verktyg för att stödja våra kunder. Ibland kan du vara projektledare och implementera nya verktyg som vi väljer att arbeta med.
Vi kommer att utbilda dig i allt som behövs gällande våra produkter, och om du är nyfiken på ett område och vill specialisera dig så hjälper vi gärna till. Om du är ambitiös kan ditt nästa steg i vår organisation vara att bli produktchef, arbeta med pre-sales eller bli säljare. Vi kommer att göra vad vi kan för att stödja din ambition.


Vad vi förväntar oss av dig:
I den här rollen behöver du ha goda kommunikationsfärdigheter och kunna vägleda, hantera och stödja olika kunder och intressenter på både svenska och engelska. Du behöver ha ett pedagogiskt förhållningssätt samtidigt som du gör det.
Vi söker dig som har:
Dokumenterad erfarenhet av teknisk support.
En god förståelse för felsökning av tekniska produkter på distans
En god förståelse för hur elektricitet fungerar. Förmåga att läsa elektriska diagram och förmåga att på ett strukturerat sätt vägleda en installatör i de elektriska systemen och styrenheterna
Goda kunskaper i Microsoft 365 (Excel, Word, PowerPoint)
Körkort (svenskt B-körkort)
Utmärkta kommunikationsfärdigheter på svenska såväl som engelska

Det är meriterande om du också har:
Erfarenhet av support inom HVAC
Talar ett av de andra nordiska språken. Danska, finska eller norska.



Samsung är ett dynamiskt företag i en snabbrörlig bransch, det finns många möjligheter att växa och utvecklas! För att trivas hos oss måste du vara en person som uppskattar tempo, förändring och att ta initiativ.
Några av våra förmåner:
En resultatbaserad bonus
Personalförsäljning och rabatter
ITP-pension och möjlighet till löneväxlingsprogram
Försäkringar
Fullt utrustat gym
En fantastisk teamkänsla där vi stöttar varandra

...och mycket mer
Urvals- och intervjuprocessen sker löpande, vänligen ansök så snart som möjligt. Vi ser fram emot din ansökan! Visa mindre

Help Us Create What Can’t Be Done
Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today’s fast-paced global economy, change is constant and innovation is critical to a company’s survival. As we have done for over 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As our Nordic Digital Storage (DS) Sales Manager, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers’ lives.
Samsung continues to grow and is now looking for a Sales Manager for our Digital Storage Team. This is a new role where you will lead a team of one Product Manager and one Key Account Manager in building, maintaining, and developing sales of DS products in the Nordic markets. The role reports to our Nordic Director of this business unit, Jakob Hultkvist.
The team sits in our Office in Kista but be ready to travel around the Nordic countries for face-to-face meetings with partners and colleagues.
Role & Responsibilities (Job Description in WD-posting):
You will have the full responsibility for the Digital Storage business, and play the key role in developing- and implementing business plans on both strategic and operational level. You will act as the main contact for Samsung Digital Storage Division headquarters in Korea as well as drive Sales with your own dedicated accounts.
Part of the role will be to define and implement a Pan Nordic go-to-market strategy based on Market analysis (Market Sizing, Market- and Consumer trends, Tech Trends), Competitor analysis, and Customer & Channel analysis.
It is your role to ensure that:
· Revenue targets are met
· Marketshare targets are met
· Profit targets are met
· Other Key Performance Indicators are met
And lead your team to proactively:
· Create annual/quarterly/monthly sell-in and sell-out plans to ensure profitable revenue- and market share growth on the market and within each account
· Create sales- and campaign plans by product with each account and update on a weekly basis in our internal systems and upon request to internal counterparts
· Review & Manage sales progress and channel stock on a weekly basis and take appropriate action
· Gather Voice of Customer relevant to the category and market and report in a regular and structured way
· Share insight and requests with Product Management Organization and other internal counterparts
· Create, execute, and review channel marketing plans together with CE IT Marketing organization
Skills & Qualifications (“Additional job description” in WD-posting):
We are looking for someone who already has experience with sales in the digital storage or memory industry. To be a good fit for this role personality-wise you should be goal-oriented and work hard to reach your goals. You should be someone who enjoys a challenge and solving problems. It is not necessary that you have formal leadership experience, but you will need to be empathetic and organized. Someone who is able to set a clear plan for a project with milestones, final goals, and budget.
You need to have:
Sales background with a proven track record
Experience from the Nordic Digital Storage Market
Excellent communication skills in English

It is a benefit if you also have:
An Academic degree in a relevant field
Either Formal or informal sales leadership experience
Formal training in sales leadership, coaching, or negotiation
Fluency in any of the Nordic languages

Samsung is a dynamic company in a fast-moving industry, there are many opportunities to grow and develop! In order to enjoy working with us you must be a person who appreciates tempo, change and takes own initiatives.
Some of our benefits include:
We offer a result-based bonus
Staff Sales and discounts
ITP pension and possibility for salary exchange program
Insurances
Benefit car
Fully equipped gym
Parental pay top-up

…And more!
Selection and interview process is ongoing; please apply as soon as possible Visa mindre

Help Us Create What Can’t Be Done!
Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today’s fast-paced global economy, change is constant and innovation is critical to a company’s survival. As we have done for over 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As our new member in technical support agent, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers’ lives.
Samsung continues to grow and is now looking for a technical support agent for our Air Conditioning (Aircon) Team. In this role, you will support our installers and service people by email, Teams meetings, or phone. You will guide them with information, measurements, and guides on installation and service.
You will be part of a close-knit and experienced team of 4, and your closest manager will be Johan Berggren. Our office is in Kista. When you are not in the office you can expect travel within the Nordics. Both to our distributors and to visit installations and local installers.
Role And Responsibilities:
In this role, you will be the technical support for our installers and distributors. You will support them with the correct manual, support with service guides, settings in parameter menus, measurements of the components, guide to repair units, etc. You will help with troubleshooting products and read wiring and circuit diagrams.
Some of the tasks include:
Technical Aircon Support via E-mail, Phone, Chat, direct meeting, and Teams.
Create guides and videos
Provide customers with simple guiding methods
Work with customers all over the Nordics.
We work with systems like SAP, Powerpoint, Excel, word
We have mail programs like X-Cally Sprinklr, GSPN GCIC Salesforce)



Skills And Qualifications:
It is very important in this role to have good communication skills and be able to handle and support many different customers and stakeholders. You need to be able to guide and assist customers remotely and on-site.
We are looking for someone with:
Previous experience in technical support
Electricity knowledge and how to read a circuit diagram
A good understanding of troubleshooting technical products
Experience in supporting and installing technical physical products.
A Driver's license (Swedish B-körkort)
Knowledge of systems and mail programs, preferably the ones we use (SAP, Powerpoint, Excel, Word, X-Cally Sprinklr, GSPN GCIC Salesforce)
Excellent communication skills in Swedish as well as English



It's a huge advantage if you also have:
Previously worked with Aircon
Other Nordic languages for one of our markets (Danish, Finnish, or Norwegian)

Samsung is a dynamic company in a fast-moving industry, there are many opportunities to grow and develop! In order to enjoy working with us you must be a person who appreciates tempo, change and takes initiatives.
Some of our benefits include:
A result-based bonus
Staff Sales and discounts
ITP pension and possibility for salary exchange program
Insurances
Company car / Benefit Car.
Fully equipped gym



…And more!
Selection and interview process is ongoing; please apply as soon as possible but no later than 2024-01-26. We look forward to getting your application!
#DoWhatYouCant Visa mindre

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market we also seek excellent colleagues. In today’s fast-paced global economy, change is constant and innovation is critical to a company’s survival. As we have done for over 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As a Product Manager, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers’ lives.
Samsung continues to grow and is now looking for a Product Manager for our Smartphone Team. In this role, you will drive the Smartphone Product Strategy and guide our sales organization to reach sales targets and KPIs.
You will be part of a team of 6, with several other product managers, reporting to Oskar Smedstad. The team sits in our office in Kista.
Role And Responsibilities
The product management team is the commercial hub for the Nordic sales strategy and planning, with a lot of impact on the business. You will be a key component in driving Product strategy, by creating the Nordic strategy for the Smartphone business. You will need to analyze the Smartphone business and convey insight-driven guidance to the Nordic Sales organization. You are responsible for a Nordic Investment budget and a clear return on investment focus is needed. Taking care of the smartphone product lifecycle management from launch to stock-keeping unit strategy and End-of-life.
As a product manager at Samsung, you have a lot of touch points with internal and external key stakeholders, such as internal senior management and partner senior management.
Some of the tasks include:
Create the Product Go-to-Market Plan for new Smartphone launches
Optimize investment strategy and set investment guidelines for the Nordic Sales organization
Set local Nordic Smartphone pricing and margin structure based on Headquarter guideline
Understand the financial plan and maintain healthy P&L on model- and total level.
Analyze Nordic sell-out performance to continuously improve and optimize the business.



Skills And Qualifications
We are looking for a person who has experience from an analytical and strategic role, that works systematically and in an organized way. To thrive in the role, you should be a person who has good analytical skills and gets to the heart of complex problems and issues, and at the same time be able to think broadly and strategically. You will need to be able to present and communicate your analysis and findings clearly and effectively to top management.
We expect that you have:
Experience in analytical and strategic roles.
Exceptional communication and presentation skills, and comfortable presenting strategy and insights to senior management.
High level of business acumen and efficient way of working and prioritizing.
Bachelor’s Degree in Business or Technology.
Excellent communication skills in English



Samsung is a dynamic company in a fast-moving industry, there are many opportunities to grow and develop! To enjoy working with us you must be a person who appreciates tempo, and change and takes own initiatives.
Some of our benefits include:
We offer a result-based bonus
Staff Sales and discounts
ITP pension and possibility for salary exchange program
Insurances
Fully equipped gym
Parental pay top-up



…And more!
Selection and interview process is ongoing; please apply as soon as possible but no later than 2024-01-19. We look forward to getting your application! Visa mindre

Help Us Create What Can’t Be Done

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today’s fast-paced global economy, change is constant and innovation is critical to a company’s survival. As we have done for 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As SCM Manager, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers’ lives.
Help Us Create What Can’t Be Done!


Why join our team? / A message from our team!

The SCM PI function is responsible for supporting the SCM functions within all divisions concerning improving performance of the SCM related KPIs incl. demand planning & supply planning. You’ll be heading the SCM PI function – a function that needs to be built-up almost from scratch as the changes in the business environment requires a new way of working in this area. You will in addition to working close to the SCMs also work very close to the rest of the sales department as well as the Customer Fulfilment & PI department.

What will this role achieve?

As SCM PI Manager you will continously support and challenge the SCM functions in the company in order to achieve a higher performance in line with the set targets. In the end the success of the work will be reflected in higher service levels, lower costs and less capital in stock.


What will be your job scope and key deliverables?

• Monitor, analyze and improve overall SCMs KPI performance
• Build an effective and well valued SCM PI function within SENA
• Drive and support SCM PI related projects
• Develop and monitor SCM related KPI’s dashboards
• Support various SCM related reporting to top management
• Handle adhoq requests from HQ/EHQ
• Direct manager of SCM PI specialist (1 FTE)


What do we need for this role?

We need someone who is an analytic do:er and not afraid of decision-making and taking on resposibility. We think the person we’re looking for has an ability to multi-task, manage, organize and proritize tasks effectively. We look for someone who is communicative and can interact within the company across the different functions.


• Minimum 7 years experience of leadership, enjoying both delegating and getting hands-on (people management and project leadership skills).
• 5-7 years experience working with logistics and Supply Chain Management.
• Long track record of working with process improvements, preferably over cross divisional
• structures.
• Deep experience from various supply chain planning systems and advantageous if good skills in Samsung GSCM system (Global Supply Chain Management)
• Passion of driving a change to a data driven organization with a high capability of shifting
• between the details and a holistic view.
• Keen interest for system, database structure and data modelling, numbers and analysis.
• Advanced Excel skills
• Experience in SAP
• Experience and being comfortable in presenting to management team as well as to the
• external customer, conveying a clear message.
• Thriving to drive change in a fast moving cross cultural organization.
• English and Korean working proficiency is a requirement
• Scandinativan language proficiency is advantageous
Samsung is a dynamic company in a fast moving industry. There are many opportunities to grow and develop! In order to enjoy working with us you must be a person who appreciates a high pace, change and to take own initiatives. Visa mindre

Business Analyst
Help Us Create What Can’t Be Done
Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today’s fast-paced global economy, change is constant and innovation is critical to a company’s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As Business Analyst, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers’ lives.

Samsung continues to grow, and is now looking for Business Analyst to our Business Management Team. In this role you will Play a key role in business planning (current month forecast, 3 month-rolling target plan and yearly management plan) and month-end closing. You will be working in our Kista Office.


You will be working with:
· Play a key role in the business planning (yearly, quarterly, monthly) and review processes, providing analytical and strategic support to internal stakeholders throughout the organization
· Coordinate the month-end closing to support the cross-department cooperation
· Assist with maintaining cost controlling structure and improvement projects
· Leverage data analytics and visualization tools to deliver insights on operational trends and financial result regularly to management group
· Assist with the preparation of weekly, monthly, quarterly, and annual internal and external reporting requests, as well as automating reporting processes
· Play a strategic role in the monitoring and planning of the company’s different level of overhead cost
· Participate in the simulation of profitability in business casea, as well as advanced quantitative analysis and financial models
· Assist with other ad hoc tasks to ensure the Business management team manages its deliverables to Europe HQ and HQ
· Take an initiative on monitoring and analyzing online business profitability.

Suitable background:
· Academic degree in Business Administration, Finance, Engineering or similar
· 4-5 years of business/financial analysis experience in the international environment
· Excellence in MS Office (especially Excel)
· Fluent in English (business English) and Korean (business Korean).
· SAP knowledge preferred
· Skills with analytical tools (e.g, Power query, Power BI, , Qlik, etc) preferred

In the role, it is important that you have good interpersonal skills, are flexible, agile and structured. Samsung is a dynamic company in a fast moving industry, there are many opportunities to grow and develop! In order to enjoy working with us you must be a person who appreciates tempo, change and to take own initiatives.


Selection and interview process is ongoing; therefore please apply as soon as possible. We look forward to get your application! Visa mindre

Job Profile Summary
1. Support to improve service operation by establishing strategies, process checking and field auditing.
2. Support to improve service operation by managing internal key performance index, service marketing investment and working manual for field(subsidiary and etc.)
3. Carry out a survey of customer satisfaction and share the result with related department to improve the weakness through cooperation.



Job Description
1. [Service strategy establishment] Establish a strategy to achieve service related goals. Supervise to manage progress.
2. [Audit] Direct to select audit resources to be in charge of checking, monitoring and improving internal and external customers’ payment amount.
3. [Performance management] Select KPI (Key Performance Indicator) for each business and supervise to improve the performance by setting up a goal.
4. [Customer satisfaction] Supervise to select and operate a vendor which will conduct survey on customer satisfaction by product and service satisfaction.
5. [Service marketing] Supervise and develop a campaign and service marketing plan to enhance brand awareness.
6. [GPPM (Global Policies and Procedures Manual) management] Make and collect a guideline by task related to service and supervise to manage it.



Additional information:
As an expert in the field, uses professional concepts in developing resolutions to critical issues and broad design matters
Works on issues that impact the success of business or addresses future concepts, products or technologies
Creates formal networks with key decision-makers and may serve as external spokesperson for the organization
Exercises wide latitude in determining objectives and approaches to critical assignments
May direct and control the activities of a broad function in one or more functional areas
Has overall responsibility for planning, staffing, budgeting, managing expense priorities and recommending and implementing changes and methods
Interacts internally and externally with executive-level management, requiring negotiation on extremely critical matters



Requirements
Requires a minimum 16 years of related experience and a Bachelor's degree, or 14 years and a Master's degree, or a PhD with 11 years experience.
Fluent in Korean and English Visa mindre

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today’s fast-paced global economy, change is constant and innovation is critical to a company’s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success
• Minimum 5 years working experience in SCM related field
• Korean & English speaking and writing
• Experienced in using MS Office, especially Excel
• SAP experience
As a person in charge of product supply from Samsung factories into Nordic market, SCM Coordinator does Demand Forecasting, purchasing, and coordination of various issues and information between local (Nordic) area and HQ/Factories/Other sales subsidiaries in order to give the best support to Sales with maximized operational efficiency.


JOB SCOPE
• Responsible for inputting and updating AP2 Forecast considering market, supply situation and channel PSI with reference of Sales Order, AP1 Forecast.
• Be aware of new model introduction schedule and channel model selection
• In cope with PM, manage EOL process
• Responsible for purchasing (right quantity, right timing, and right price)
• Contact HQ and factories to solve shortage or excessive supply situation
• Give supply information to Sales and Indoor Sales (AP1) in case of necessity
• Prepare and be major part in SCM day meeting
• Analyze and report customers’ sell-out, channel inventory and WOS.


QUALIFICATIONS REQUIRED:
• Preferably degree in Business Administration, Commerce, Industrial engineering, Logistics or equivalent
• Minimum 5 years working experience in SCM related field
• Korean & English speaking and writing
• Experienced in using MS Office, especially Excel
• SAP experience Visa mindre