Lediga jobb Ascade AB i Stockholm

Hi, I'm Rita Dias, your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.
Our service Assure is the market-leading quality testing solution for international phone calls, used by mobile operators worldwide. Assure is based on a global test network which runs on a Linux and Android platform, with 5G/LTE/WCDMA/GSM support in over 500 mobile networks around the world.
What you'll do
You will report to Test Manager to contribute towards ensuring excellent test network performance and you will train the rest of the team to increase knowledge.
You will be the key person for general analysis and troubleshooting of the CSG Assure Test Network.
You will drive long-term technical improvements with the R&D team and suppliers.
You will act as a technical lead in customer projects and support cases.
You will manage test network hardware.

You should have
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Remember, you are not solely your resume. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply to explore the possibility we're the perfect fit.
Bachelor's degree, or equivalent experience.
Proficiency in English in a business environment.
At least 3 years of relevant professional experience.
Good IP networking knowledge of the TCP/IP stack, and including but not limited to Subnetting, DNS, NAT, DHCP.
Experience in working with Linux and write simple scripts, for example in Bash, Python, and Lua.
Experience in mobile technologies, such as 2G/3G/4G/5G, with good understanding of the mobile call flow.
Knowledge in .

We require a weekly presence in our office which is located at Södermalm in Stockholm.
Who will love this job
A trusted team player – you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect
A growth driver – you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision
A game changer – you dream big and push the limits of what's possible to improve for yourself and others
A leader – you excel leading your own projects and produce impactful outcomes while dedicating time to mentor those around you to help them grow
A strategist – you're curious and find inventive ways to implement ideas that lead to business simplification outcomes and solutions

Perks & Benefits
Work from home, in-office, or hybrid.
Emotional and mental well-being support.
Education assistance.
And so much more!

Our Story
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, our technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are good people who are committed to doing good work. We're high on respect and low on ego, making us an easy company to do business with and a best place to work. We cultivate a culture based on integrity, innovation and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. Learn more
Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov. Visa mindre

The CSG Stockholm team is developing and running advanced cloud-based anti-fraud and quality assurance telecom software solutions used by communication service providers across the globe. Our high-tech solutions are run in the AWS cloud and used by over 100 telecom providers worldwide, including leading companies like Salesforce, AT&T and Tata. The solutions are built on our artificial test traffic generation platform utilizing CSG test probes in 150 countries globally.
We are looking to strengthen the CSG Stockholm R&D team with a Senior Developer.
What you'll do
You will be part of a small, cross-functional team that has full responsibility and accountability for everything in the product development cycle; analysis, design, coding and testing.
The work includes backend and front-end development, you will drive the design and implementation of features based on high-level business requirements.
Key technologies used in our solutions include ASP.Net Core, REST, Angular, Qlik Sense, RDBMS and we are continuously adding new features and technologies. This means that there are constantly new challenges that we need to approach, learn and master.
You are an experienced, analytical, customer-focused person with a strong developer profile that enjoys taking responsibility, making sure our customers get full value of our high-tech solutions.

You should have
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Remember, you are not solely your resume. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply to explore the possibility we're the perfect fit.
Bachelor's degree in Computer Science or equivalent experience
Proficiency in English in a business environment
At least 7 years of relevant professional experience
Solid programming skills; design and implementation of distributed business logic

Who will love this job
Someone looking for an opportunity to work and grow your skillset in cutting-edge technologies
If you love to provide solutions to world-leading communication service providers
If you want to be part of an experienced, international and dynamic team
Be part of a Small, fun, collaborative team that solves problems together

Perks & Benefits
Work from home, in-office, or hybrid
Emotional and mental well-being support
Education assistance
And so much more!

Our Story
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, our technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.


Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov. Visa mindre

Administrator
Ascade is a Swedish subsidiary of the US company CSG, a provider of software and services in the digital age. We offer a market-leading quality testing solution for international phone calls, used by mobile operators worldwide.
We are looking for a versatile person with excellent administrative skills and who likes working with people. You will join a motivated team of four persons which is responsible for a test network which makes the test calls possible. The person who fits for this role is probably one who can see the big picture, enjoys working independently with many tasks of various kinds, and in interaction with other people all over the world.
Primary Responsibilities
Supervision of the test network with responsibility for a region
Partner management, such as payments, finding new partners, setting up contracts, sending equipment, and maintain good relations
Project deliveries
Customer support
Ideas for improvements

Skills which are good for the role
A strong work ethic and a positive can-do attitude
Ability to work independently with minimum supervision
Strong analytical and organizational skills, attention to detail, and ability to manage multiple tasks
Willingness to work with administrative tasks in a technical environment, and mix routine work with assignments and own initiatives
Willingness to learn about technical applications, such as mobile phones, computers, and Internet
Ability to work within defined objectives
Good written and verbal communication skills in English (fluent)
Good knowledge of Microsoft Office
High school degree or higher
Relevant experience may be customer support and analysis work
Must have strong organizational, communication and interpersonal skill



The role offers a good opportunity for professional growth.

Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov. Visa mindre

Administrator
Ascade is a Swedish subsidiary of the US company CSG, a provider of software and services in the digital age. We offer a market-leading quality testing solution for international phone calls, used by mobile operators worldwide.
We are looking for a versatile person with excellent administrative skills and who likes working with people. You will join a motivated team of four persons which is responsible for a test network which makes the test calls possible. The person who fits for this role is probably one who can see the big picture, enjoys working independently with many tasks of various kinds, and in interaction with other people all over the world.
Primary Responsibilities
Supervision of the test network with responsibility for a region
Partner management, such as payments, finding new partners, setting up contracts, sending equipment, and maintain good relations
Project deliveries
Customer support
Ideas for improvements

Skills which are good for the role
A strong work ethic and a positive can-do attitude
Ability to work independently with minimum supervision
Strong analytical and organizational skills, attention to detail, and ability to manage multiple tasks
Willingness to work with administrative tasks in a technical environment, and mix routine work with assignments and own initiatives
Willingness to learn about technical applications, such as mobile phones, computers, and Internet
Ability to work within defined objectives
Good written and verbal communication skills in English (fluent)
Good knowledge of Microsoft Office
High school degree or higher
Relevant experience may be customer support and analysis work
Must have strong organizational, communication and interpersonal skill



The role offers a good opportunity for professional growth.

Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov. Visa mindre

Self-managing, responsible, structured, orderly, team worker.
Ability to work both with technical and administrative tasks, and to mix routine work with assignments and own initiatives.
Basic knowledge, and ability to learn, about technical applications, such as mobile phones, computers, and Internet.
Good troubleshooting skills with a disposition to look for and implement long-term solutions to issues.
Ability to maintain ownership of issues until resolution and knowledge of when to communicate escalation of issues.
Ability to work within defined objectives using internal procedures.
Good written and verbal communication skills in English (fluent).
Good knowledge of Microsoft Office.
High school degree or higher.
Experience from work with support, analyses, etc. is an advantage.
Technical Requirements (will be an advantage)





Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov. Visa mindre

At CSG, we have one vision: flexible, seamless, limitless communications, information and content services for everyone. We simplify the complexity of business transformation in the digital age for the most respected communications, media and entertainment service providers worldwide. With over 35 years of experience CSG delivers revenue management, customer experience and digital monetization solutions for every stage of the customer lifecycle. We are the trusted partner driving digital transformation for leading global brands.


We are looking to strengthen the Stockholm R&D team with a brilliant senior developer.Position Details:
Are you eager to be part of the highly skilled R&D team working in an agile development environment? Do you enjoy being involved in all parts of the product development cycle? Are you a customer focused person with a strong developer profile? Then this is just the right role for you!
The Stockholm R&D team develops advanced cloud-based anti-fraud and quality assurance telecom software solutions.
Key technologies used in our solutions include ASP.Net Core, REST, Hadoop, Kafka, RDBMS, Angular, Qlik Sense and we are continuously adding new features and technologies. This means that there are constantly new challenges that we need to approach, learn and master.
Skills and Experience:
Experience\Qualifications:
Completed degree in Computer Science or related field
Solid programming skills; design and implementation of distributed business logic
At least 5 years of relevant professional experience
Experience in the technologies ASP.Net Core, Web Services, C#, Postgre

Nice to have:
Knowledge in API design, e.g. REST paradigm
Understanding of the Hadoop ecosystem
Knowledge in the web application development, e.g. using Angular
Exposure to the AWS cloud platform

This job might be for you if you’re good with:
Talent for programming
Highly analytical
Enjoy working in a fast-paced, team-oriented environment
Self-starter who is excited about learning new skills

Why should you apply?
Opportunity to work and grow your skillset in cutting-edge technologies
Provide solutions to world-leading communication service providers
Be part of a highly skilled, international and dynamic team
Small, fun, collaborative team that solves problems together
Great working environment in central Stockholm with flexible remote working policy



Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov. Visa mindre

Self-managing, responsible, structured, orderly, team worker.
Ability to work both with technical and administrative tasks, and to mix routine work with assignments and own initiatives.
Basic knowledge, and ability to learn, about technical applications, such as mobile phones, computers, and Internet.
Good troubleshooting skills with a disposition to look for and implement long-term solutions to issues.
Ability to maintain ownership of issues until resolution and knowledge of when to communicate escalation of issues.
Ability to work within defined objectives using internal procedures.
Good written and verbal communication skills in English (fluent).
Good knowledge of Microsoft Office.
High school degree or higher.
Experience from work with support, analyses, etc. is an advantage.
Technical Requirements (will be an advantage)





Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov. Visa mindre

Role Purpose & Scope

Reporting to the Executive Director, EMEA Service Management, you will be responsible for client management and governance of Service Management customers. Managing onsite & offshore teams to deliver SLAs and milestone-based deliverables on target for Support & Operations Management, Delivery Management and/or Support of the CSG software assets and solutions.

The Director will be ‘very hands on’ in the accountability of day to day account management, BSS operations and service management. Hands on Management of teams, both onsite and offshore to deliver SLAs and milestone-based deliverables on target for either Operations, Development and/or Support of the CSG software assets, solutions and overall service catalogue.

Particularly the Director, Service Management will be accountable for the successful execution of:

Cost estimates & Project Management/Delivery for new projects or customers
Creation of MSS Statement of Work and subsequent schedules
Regular Service Reviews & SteerCo meetings on target attainment of SLAs; including reporting and creation of Management Information packs
Budget within targeted margins,
Developing, documenting and deploying of service management processes using ITIL best practices
Service Transition, Service Operations & Continuous service improvement
Successful delivery of the objectives of applicable client programs or internal CSG initiatives.
Your responsibility will also be to establish a trusted and strategic advisory relationship with both CSG client(s) and other CSG go-to-market functions to position the company for future business growth opportunities. The Director, Service Management will lead distributed teams co-located with the customer(s) and/or in remote CSG’s offices.



Must Have


12+ years of experience working in the Telecommunications industry, with deep knowledge of support & operational business processes within a start-up environment, preferably including the customer support and/or service assurance domains
Hands on and low-level experience of ITIL lifecycle design & delivery; including service strategy/design, service transition, service operations & continuous service improvement
Extensive knowledge of end to end Digital BSS & billing operations
Business Relationship Management & Conflict management experience
Day to day Project & Program management experience
Telco Operations and Product experience with batch or real-time tier 1 BSS platforms
Commercial Contract & Profit and Loss management experience
Experience in dealing at “C” Level
Success in developing Senior Relationships and business growth
English as a language


Primary Responsibilities

You will be the accountable CSG Carrier Operations Service Management client(s) contact, working in partnership with the CSG Sales and Account team, your own management team and other CSG competency-based functions (Professional Services, Research and Development etc.)
Service management revenue and margin goals and cost of service accountability.
Organic business growth and delivery of incremental revenues through the life of the specific contract within this client is expected, and this is a commercially oriented role with strong emphasis on business planning and future strategy in partnership with other CSG go-to-market functions.
Focus on staff mentoring and building a successful team which will in turn deliver the top-level customer service required to look after your client. Provide input on team performance and reward.
As a natural leader, you will also be very focussed on processes and operational efficiencies, especially where they can be used to improve the service offering, reduction in cost or expansion of business and revenue generation.
Achieve both client SLA attainment and drive broader SLA standards for solutions and services offered for your customer(s) in line with CSG policies and ITIL best practices.
Authorises any changes for customers from a business perspective and continual service improvement.
Co-develops and maintains business plan and budget. Subsequent budget management and control thus having a good understanding of managing operating and capital costs.
Delivers input on policies, programs, staffing organizational design, strategy, and budget planning for Global Service Management senior management.
Planning and designing the either client specific or broader service oriented programs and proactively monitoring overall progress at regular intervals to senior and executive level stakeholders, resolving issues and initiating corrective action as appropriate in accordance with the governance arrangements.
Develops and maintains cross-functional partnerships with other CSG departments to ensure customer issues are resolved and CSG retains a vendor of credibility reputation.
Demonstration of CSG Values.


Key Outputs & Accountabilities

Deliver identified major technology services & operational program(s) within budget and time requirements.
Programme & project management of customer deliverables; including project statements, business cases and low-level project plans
Accountability for client stakeholders, project schedules, quality requirements, resource allocation, risk, requirements and change management.
Manage client engagement(s) and relationships while providing overall leadership to your team.
Jointly develop within CSG an agreed roadmap with customer(s) to cater for business growth.

For the full Job Advert please go to our website. Visa mindre

We are looking for a Senior Developer Engineer to join our Stockholm R&D team.

You will be developing on advanced Digital Wholesale Routing and Trading product, selected by top Telco providers across the globe to support their business.  

Our product provides end-to-end support to our clients, as they do business with their respective customers.

 

This is how we roll development in our team:

Team members collaborate on technical design and implements technical solutions to meet the current and future business requirement needs of the market as well as specifically targeted customers/customer base. You get the opportunity to combine the technical skills with an opportunity to learn more about Telco business.
The development presents interesting and demanding technical challenges also to developers on all levels. The solutions need to be highly performing, scalable and robust whilst supporting a high number of concurrent users and transactions in the system. Data volumes are high and data needs to be available near real-time.
We practice Test-Driven Development, automated continuous integration and increasing automation of QA.
We practice SAFe agile development methodology and develop and deliver the software as agile cross-functional teams.
Our office is located in Munchenbryggeriet, Södermalm, with a beautiful office view of the City Hall on Lake Mälaren.
?We are looking for candidates with the right experience and personal capabilities to join our team and efficiently “roll with us” in a near future!
6 years or longer of noteworthy Microsoft software development/programming work-experience in areas of C#, VB.NET, Windows platform and Oracle (PL/). Microsoft Client Server solutions, preferably smart-client solutions. Designing and implementing logic in several layers and communication between layers. Experience and interest in implementing back end primarily, with some elements of also working with front-end.
Agile practices experience
Technical University degree Visa mindre

The CSG Stockholm team is developing and running advanced cloud-based anti-fraud telecom solutions and quality assurance software solutions used by communications service providers across the globe.

Our high-tech solutions are run in the AWS cloud and used by over 100 telecom providers worldwide, including leading companies like Salesforce, AT&T and Tata. The portfolio includes Big Data solutions running in the Hadoop ecosystem as well as an active test system utilizing CSG test probes in 150 countries globally.

The CSG Stockholm office is located in Münchenbryggeriet, Södermalm, with a beautiful view of the City Hall on Lake Mälaren.

We are looking to strengthen the Stockholm PS team with a brilliant Technical Consultant.

 

About the Role

You will be part of the highly skilled PS team, mainly working with implementation of our anti-fraud and quality assurance solutions, including system implementation, configuration, monitoring and business consultancy:

Conduct implementation meetings with clients
Perform system installation and configuration
Assist the clients to perform their activities without delay
Educate and train clients in our solutions
Run business consultant meetings with clients


 

You will also play a role in:

 

Take care of support case when requested by the Assure Support Manager
Act as Support technical analyst – 2nd line support providing customers with high quality support responses and solutions according to agreed lead times
 


If you are interested with data analysis and data mining, there is potential chance to further develop your skills as a data analyst. The work includes:

Build dashboards, create reports and analyse data. Communicate insights and recommendations to customers and internal stakeholders
Design, develop and evaluate predictive models to understand the impact of specific fraud behaviours, trends and patterns




Why should you apply?

Opportunity to work and grow your skillset in cutting-edge technologies
Provide solutions to world-leading communication service providers
Be part of a highly skilled, international and dynamic team
Small, fun, collaborative team that solves problems together
Great working environment in central Stockholm


Required Skills

Completed degree in Computer Science or similar.
At least two years of relevant work experience in professional services
Strong analytical and problem-solving ability
Coding skills for analytics and data manipulation (, R, Python, Panda, Scala)
Fluent in spoken and written English
 


Preferred Skills

Exposure to cloud-based platforms like AWS
Understanding of network technologies like SIP, SS7 and wireless technologies like GSM, UMTS and 4G


Personal Attributes

Highly analytical
Enjoy working in a fast-paced, team-oriented environment
Self-starter who is excited about learning new skills
Dedication to deliver high quality solutions
Ability to work independently

Good communication and presentation skills Visa mindre

The CSG Stockholm team is developing and running advanced cloud-based telecom software solutions used by communications service providers across the globe. We are looking to strengthen the team with a skilled Cloud Engineer to be the owner of our cloud-based environments. Our solutions are used by over 100 telecom providers worldwide, including leading companies like Salesforce, AT&T and Tata. The portfolio includes Big Data solutions running in Hadoop ecosystem. As a Cloud Engineer you will be in charge of our AWS infrastructure design as well as Hadoop cluster design and maintenance. Key activities include server & services configuration, monitoring, troubleshooting and drive continuous improvements. You will be part of the CSG Stockholm R&D team working closely with Customer Services, Support and the global CSG IT organization. We think that you are a technically skilled, analytical, customer focused engineer with a strong IT & networking profile that enjoys taking responsibility, making sure our customers get full value of our high-tech solutions. The CSG Stockholm office is located in Münchenbryggeriet, Södermalm, with a beautiful view of the City Hall on Lake Mälaren. Key Responsibilities In charge of our cloud-based infrastructureBuild and configure AWS services Analyze and resolve incidentsContinuous improvement of the environmentEnsure that agreed DR and security requirements are implementedDevelopment of automation tools to ensure rapid deployment and configuration of services Why should you apply? Opportunity to work and grow your skillset in cutting-edge technologiesProvide solutions to world-leading communication service providersBe a key player in a highly skilled, international and diverse team Great working environment in central Stockholm Required Skills At least 5 years of relevant professional experience Expert in Linux and Windows server managementGood understanding of network concepts Exposure to security models and best practices Preferred Skills Degree in Computer Science or related field Understanding of the concepts of virtualization and cloud computing Experience in configuration of open source components Hands-on experience in AWS technologiesCompetency in the Hadoop ecosystemExperience in scripting and automation Personal Attributes Self-starter who is excited about learning new skills Passionate about technologyCustomer focused, quality conscious, dependableHighly analytical Good communication skills Visa mindre

We are looking for a Software Development Engineer to join our CSG International R&D team in Stockholm and collaborate with us on the future evolution of CSG Route product. CSG Route supports trading and routing for digital wholesale telecommunications international business. It provides our international telco customers with an integrated tool where they can ensure the quality, flexibility and accuracy as they manage their complex inter-carrier relationships. Our system optimizes and automates their wholesale business, boosting their profitability and control with end-to-end system for interconnect trading and routing. Our international customers are some of the biggest companies in telecommunications. We are looking for candidates with the right skill set and personal capabilities to join our team and efficiently “roll with us” in a near future!·        At least 2-4 years of software development experience, from development on Windows platforms and Microsoft technologies, preferably C# or similar Windows technologies.  ·        Technical University Degree ·        Strong logical-analytical capabilities combined with strong technical capability. ·        Has interest and can effectively learn and understand complex Telco domain- and the related business rules implementations. ·        As developer, also enjoys contributing as cross-functional team member. Willingness to pick up, learn and perform any type of tasks necessary for the team to progress and deliver; development, testing, documentation, delivery etc.  Knows agile practices. ·        Would enjoy being part of feature work as well as our continuous support of our product releases to our Telco customers. ·        Positive, collaborates and communicates well ·        Strong in English language (both communication in speech and writing) and can make effective use of it in complex work discussion situations, presentations, daily team work as well as in documentation. ·        Shares knowledge and has quality mindsetThis is how we roll our development: ·        Team members collaborate on technical designs, development and testing the solutions·        You get the opportunity to combine the technical skills with an opportunity to learn more about Telco business domain. Visa mindre