Lediga jobb MatildaDjerf Design AB i Stockholm

Do you have a creative eye for visual merchandising and thrive in the world of e-commerce and understand the significance of delivering captivating online shopping experiences? If so, we have an exciting opportunity for you to join our team as an Online Visual Merchandiser. As part of our forward-thinking company, which places great emphasis on building a world-class digital customer experience, you will have the opportunity to shape the online shopping journey for our valued customers. Come join us and be at the forefront of shaping the future of online visual merchandising in the fashion industry.

About the role
Join Djerf Avenue as an Online Visual Merchandiser and play a crucial role in creating an exciting and engaging online shopping experience for our valued customers. With your exceptional eye for details, you will update and create content that consistently communicates our brand’s aesthetic across our e-commerce platform. Collaborating with cross-functional teams, you can develop and implement innovative strategies that optimize product categorization, and navigation, ultimately driving customer engagement, and enhancing user experience. This dynamic position allows you to showcase your creativity, and strategic thinking in a fast-paced environment. You will play a key role in creating an exceptional online customer experience and ensuring the highest quality of our digital communication. You will report to our E-commerce Manager. Join our vibrant team based in the heart of Stockholm and be a part of an exciting journey. Please note that this position requires on-site presence, and remote work arrangements are not applicable.

Examples of tasks
Develop and implement innovative online visual merchandising strategies to enhance the overall customer shopping experience on our e-commerce platform
Curate and manage product imagery and videos, ensuring high-quality visuals that accurately represent the brand and products
Together with our Data Analyst conduct regular analysis on the regional performance of key site metrics across categories, search terms, and products; optimize local assortments and sequencing based on trends and customer preferences
Stay up-to-date with the latest industry trends and best practices in online visual merchandising, incorporating new ideas to enhance our brand presence
Collaborate on planning and executing online marketing campaigns
Monitor and optimize the product categorization and navigation to improve user experience
Upload and manage various content, including campaign stories and information updates.
Participate in the maintenance and improvement of the e-commerce platform, including error reporting, testing, and approval to enhance user experience and usability
Update content based on sales data per market and seasonal trends
Assist with SEO initiatives and align work with the SEO strategy
Ensure consistent brand representation and messaging across all the platforms
Conduct daily audits of the site for quality assurance, facilitating the quick and efficient resolution of any errors
Fulfill any other duties as required to support the overall success of the online visual merchandising function



Who we are looking for
We are looking for a talented and passionate individual with a deep understanding of visual merchandising and on-site customer experience that has an interest in fashion. You possess a blend of creativity, attention to detail, and have experience working and delivering on tight deadlines. The ideal candidate is a creative thinker who can seamlessly translate their knowledge of brand aesthetics into visually captivating online displays. Analytical skills are crucial, as you will be responsible, together with our Data Analyst, for monitoring and analyzing key metrics to drive continuous improvement. With a keen eye for detail and exceptional organizational abilities, you excel at multitasking in a fast-paced environment while maintaining the highest level of quality. Strong communication and collaboration skills are vital, as you will work closely with cross-functional teams to align visual merchandising strategies with campaigns and ensure brand alignment. Adaptability, passion, and enthusiasm complete the qualities necessary for success in this role, as you will stay up to date with industry trends, experiment with new approaches, and deliver exceptional online shopping experiences.

Qualifications
At least 2+ years of previous experience in e-commerce online visual merchandising, or similar roles within e-commerce
Strong understanding of trends, brand aesthetics, and the ability to translate them into effective online visual merchandising strategies
Impeccable attention to detail and organizational skills
Strong analytical skills and the ability to interpret data to make informed and value-added merchandising decisions and actions
Flexible and proactive, with a proven track record of managing multiple tasks to tight deadlines and comfortable working in a deadline-driven environment
Proficiency in e-commerce systems and CMS systems is essential
You have great communication skills and are fluent in English, both written and spoken


The start date for the position is as soon as possible, depending on the right candidate's availability. Selection and interviews occur continuously, and the position can be filled before the application deadline.

For questions about the position, please contact our People & Culture Manager Sofie Eriksson at jobs@djerfavenue.com.

We do not accept applications via email.

We are excited to review your application and potentially welcome you as our next Online Visual Merchandiser at Djerf Avenue! Visa mindre

We’re looking for a Purchase Controller with experience in E-com or retail to join our fast-growing lifestyle brand Djerf Avenue. With a passion for revenue and stock optimization, this position is a key role in our company.
About the role
As a Purchase Controller at Djerf Avenue, you will have a broad role in purchasing and sales. A big part of your responsibility is to monitor and analyze sales and suggest actions thereafter. You will be responsible for order quantification and order-sizing to optimize stock turnover for our warehouses in Sweden and the USA and compile stock values. In the role, you will calculate and analyze current stock to manage refills, maintain a good stock level and to target best/low sellers. You will be part of our Production/Purchasing team with three other colleagues, where one of the colleagues works as Purchasing Coordinator. You will be based in our office in Stockholm.
Examples of tasks
Order quantification and order-sizing to optimize stock turnover
Propose and initiate re-stock orders with prices, lead times, and delivery dates
Ongoing contact with suppliers regarding restock purchases based on lead times
Price negotiation with suppliers in collaboration with the Head of Production
Ongoing work around pricing in different currencies
Create purchase orders
Monitor and analyze sales
Propose pricing for new launches in relation to margin requirements, mapping into the existing range, etc.
Send order estimates to external parties
Communicate estimated sales, launch times, and stock info with other teams
Check invoices
Analyzes and interprets inventory activity reports to assist in forecasting and projections
Calculate and propose fabric stocks together with the Head of Production


Who we are looking for
To fit this role, we believe that you are a person who is analytical and enjoys working with colleagues to deliver good results together. You enjoy working for the good of the company with its values in mind. We see that you are a helpful person who always supports others, regardless of whether it is part of your duties or not. You enjoy working at a fast pace, and are self-motivated and flexible. You have a strong ability to tolerate ambiguity and the ability to shift priorities to the most important task at hand. A strong sense of ownership and accountability for the successful delivery of your tasks comes naturally to you. You're not afraid to take on responsibility, you are eager to learn new skills, and share what you know with others.
Qualifications
Academic degree in a relevant field
At least 3 years experience in a similar role
Advanced skills with Excel and the ability to pick up new tools quickly
Analytically driven and great with numbers
You have great communication skills and are fluent in English, both written and spoken.
It is meriting if you have experience with Microsoft Dynamics and Power BI


The start date for the position is as soon as possible, depending on the right candidate's availability. Selection and interviews take place continuously and the position can be filled before the application deadline.
For questions about the position, please contact our People & Culture Manager Sofie Eriksson at jobs@djerfavenue.com.
We do not accept applications via email.
We look forward to receiving your application! Visa mindre

Do you have experience in leading others and have the ability to lift and inspire great achievements? Do you also believe that customers always deserve the best service? Then it could be you we are looking for!
About the role
As Head of Customer Service, you will work to coach and manage the team's daily operations. The team currently consists of 6 employees in Stockholm and 3 employees in New York. About 90% of the customer interaction is in English and through email and sometimes chat. Your daily tasks mainly consist of developing customer satisfaction goals, training new customer service agents, and performance reviews with the team. It is your responsibility to create a team spirit that contributes to high motivation, commitment, and job satisfaction. Every contact should provide an excellent customer experience and customers should feel that they always come first.
More examples of tasks
Lead and distribute the operational work within the team
Create manuals and introductions
Challenging processes, streamlining, and driving change is a natural part of this role
Coach and develop your team members to have the right presumptions for good performance
Follow-up of results and performances for set goals and KPIs:s, analyze the results and take actions of improvement
Ensure that we have a high minimum level in our channels
Through a coaching approach, create commitment and drive your team to reach short- and long-term goals
Create effective customer service procedures, policies, and standards

Who we are looking for
We are looking for you who have strong leadership skills and strive to be a role model for your colleagues. You find great value in leading and supporting staff in their daily work. You should have previous experience of managing staff in a similar role. A strong driving force, a non-prestige approach, and good cooperation skills are required to succeed in the role. You are analytical and have experience working with KPI:s and suggest ways of working based on the results. Moreover, you are a responsible, independent, and solution-oriented ray of sunshine with a genuine sense of service. We must deliver the best customer experience in every single customer interaction.
Qualifications
Has passed upper secondary education
At least 5 years working with customer service and at least 2 years experience working as a Team leader for a customer service team or similar roles within customer experience
Good computer skills, and used to working in several different programs
You have great communication skills and are fluent in English, both written and spoken


The start date for the position is as soon as possible, depending on the right candidate's availability. Selection and interviews take place continuously and the position can be filled before the application deadline.
For questions about the position, please contact our People & Culture Manager Sofie Eriksson at jobs@djerfavenue.com.
We do not accept applications via email.
We look forward to receiving your application! Visa mindre