Lediga jobb Klättermusen AB i Stockholm

We are now looking for a Sales & Client Success Manager to join KMX
Since 1975, Klättermusen has been a pioneer in refined Scandinavian mountaineering equipment. Our designs combine functionality, durability and environmental responsibility. Rigorously tested in real-world conditions, Klättermusen represents a commitment to technical excellence and sustainability.
Klättermusen Experiences (KMX), launched in 2024, extends this philosophy into the field. We create premium, small-group journeys for individuals seeking depth, challenge and meaningful connection with nature and local cultures. Every experience is thoughtfully designed and delivered to the highest standards.
We are seeking a Sales & Client Success Manager to join KMX. This is a revenue-critical role reporting directly to the Head of KMX. You will act as the first point of contact for all prospective clients, representing KMX with professionalism and authority. You will convert enquiries into confirmed bookings, manage private trip proposals, maintain CRM discipline, and ensure a seamless client journey from first interaction through departure. This role combines structured commercial performance with a high-touch, concierge-level client approach where required.
Key Responsibilities
Revenue & Sales Execution
• Act as the primary point of contact for all inbound enquiries
• Qualify prospects and assess client suitability
• Prepare and deliver accurate, commercially aligned proposals
• Follow up consistently to maximise conversion
• Convert private trip opportunities in collaboration with Product and Operations
• Support and develop B2B and partnership relationships
• Deliver revenue in line with agreed targets
Client Experience & Concierge Approach
• Provide a premium, responsive and personalised client experience
• Offer informed guidance to clients preparing for technical trips
• Support complex or high-value bookings with structured follow-through
• Manage ad-hoc client requests in a solution-oriented manner
CRM & Pipeline Management
• Maintain disciplined and accurate CRM records
• Track deal stages and pipeline value
• Provide structured weekly revenue and pipeline reporting
• Ensure no leads are unmanaged
• Maintain visibility of revenue pacing and forecast accuracy
Invoicing & Payment Management
• Issue invoices in line with approved pricing frameworks
• Monitor deposits and final balances
• Follow up on outstanding payments
• Flag cashflow or margin risks early
What Success Looks Like


• Enquiries responded to within 24 hours
• Strong enquiry-to-booking conversion rate
• Clean, measurable and reliable CRM pipeline
• Deposits secured within agreed timelines
• Revenue predictable and visible
• Clients confident and well-informed throughout their journey
Profile We Are Looking For


• Commercially driven, structured and performance-oriented
• Minimum 3 years’ experience in tourism, ideally within a Tour Operator or adventure travel environment
• Proven experience in travel sales execution (essential)
• Strong snowsports background (essential), ideally including ski touring and ski mountaineering
• Able to discuss technical mountain trips with credibility
• Confident acting as the professional first point of contact for premium clients
• Self-driven, proactive and accountable
• Strong written and verbal communication skills
• Comfortable working within CRM systems and structured reporting
• Persistent and disciplined in follow-up
• Fluent in English (written and spoken) – additional languages advantageous
• Able and willing to travel as required
Experience within adventure travel, outdoor tourism or premium experiential brands is highly desirable.
The position is a full-time position based in UK or Sweden, with start as soon as possible.
Welcome to apply before 02.04.2026.
What KMX offers:
A dynamic and entrepreneurial environment within a global outdoor brand.
Opportunities for personal growth and professional development in a multi-national fast-paced, innovative setting.
A workplace deeply connected to the outdoors — we live our philosophy and test our gear in real-world conditions.
Work aligned with our core values: “Maximum safety for you, minimum impact on nature.”

We only accept applications through this channel. Your application will be stored in our database, and we will contact you if a suitable position becomes available. Applications will be handled on an ongoing basis. Visa mindre

We are looking for a Collection Planner to join our Commercial Team at Klättermusen
Since 1975 Klättermusen has been a pioneer in making refined Scandinavian Mountaineering Equipment. The designs combine utility and extreme durability, always with consideration of the environment in mind. Klättermusen supports and inspire outdoor enthusiasts through unforgiving weather conditions and unpredictable terrains. Rigorously tested in real-world conditions, the equipment embodies Klättermusen’s commitment to creating the best and most sustainable equipment available.
About the Role
As a Collection Planner, you are a key member of the Commercial Team, working closely with Design, Production, Sales channels and merchandisers. You ensure that seasonal collections are balanced, datadriven, and aligned with Klättermusen’s DNA and commercial objectives. You will work across multiple seasons, turning insights and analysis into clear recommendations that guide the product creation process and support strategic decisionmaking.
Key Responsibilities
Drive seasonal collection planning and build multi-season line plans
Analyse sales, market trends, and retail insights to guide collection direction
Conduct market research and support the creation of clear product briefs
Lead product prioritization aligned with brand and commercial strategy
Support the buying process with volume forecasts and margin insights
Contribute to pricing architecture, ensuring strong price positioning and margin alignment
Help define and manage seasonal style and color across categories
Deliver accurate reporting, data analysis, and performance insights to support cross-functional decisions
Collaborate with Sales on regional assortment needs and global vs. local differentiation
Track seasonal milestones and provide insight-driven recommendations



Who You Are
You are an analytical and structured planner with a strong interest in outdoor products and sustainability. You balance data driven decision and commercial thinking, translating brand vision into wellplanned, profitable collections. Collaborative and detailoriented, you work closely with design, production, and sales to ensure collections are coherent, on time, and aligned with Klättermusen’s values.
You also are or have
A strong analytical mindset and confidence working with data, forecasts, and KPIs to support sound decision making
Minimum 3 to 5+ years experience in collection planning, controlling, merchandising, or a related product-driven role, preferably with premium outdoor brands
Educational background in Business, Economics, or Data Science (or equivalent experience).
Advanced proficiency in Excel, including complex formula, pivot tables, and data modelling, and confident working with other BI tools
Analytical thinker with the ability to interpret large data sets and translate insights into action.
Strong cross-functional collaboration skills, especially with merchandising, Design, and sales teams.
Excellent organizational, planning, and problem-solving skills, with the ability to handle challenges in real time and adapt to changing situation
Passion for the outdoor lifestyle and a strong understanding of seasonal product cycles



The position is a full-time position.
Welcome to apply before 31 March 2026
We only accept applications through this channel. Your application will be stored in our database, and we will contact you if a suitable position becomes available. Applications will be handled on an ongoing basis. Visa mindre

We are now recruiting a Copywriter to join Klättermusen.
Since 1975 Klättermusen has been a pioneer in making refined Scandinavian Mountaineering Equipment. The designs combine utility and extreme durability, always with consideration of the environment in mind. Klättermusen supports and inspire outdoor enthusiasts through unforgiving weather conditions and unpredictable terrains. Rigorously tested in real-world conditions, the equipment embodies Klättermusen’s commitment to creating the best and most sustainable equipment available.




Klättermusen is looking for a Copywriter to join our Creative Team in Stockholm. You’ll report to the Creative Lead and help shape a progressive tone of voice rooted in technical craft, outdoor culture, and our premium position in the market. This role mixes storytelling with commercial clarity. You’ll work at a high level of product communication, positioning and describing our products through fabrics, features, construction, and testing methodology, and translating that thinking into clear, compelling copy across every channel we operate in: e-commerce, social, CRM, paid media, retail, and wholesale. If you love the outdoors, understand what makes a premium gear brand tick, and have the ideas to back it up, you’ll feel at home here.
About the role:
You’ll concept and write stories that bring our product innovations and seasonal collections to life. From product descriptions and sharp headlines to long-form narratives, from scripts to social posts, you’ll find the right words and push ideas forward with confidence. You’ll work closely with the creative, commercial, and marketing teams, contributing to campaigns from early strategy through to final execution. You’ll help build messaging frameworks, shape campaign language, and make sure our tone of voice stays consistent, intelligent, and credible across every touchpoint. Most of all, you’ll be part of building a creative culture that’s curious, progressive, and grounded in craft.
Your responsibilities will include:
Define and develop Klättermusen’s tone of voice
Write and develop creative concepts, narratives, and key messaging for seasonal campaigns
Position and describe products through features, fabrics, construction, and performance benefits
Craft scripts, campaign headlines, body copy, and channel-specific content including web, social, newsletters, and paid media
Take part in integrated campaign development across digital, retail, and wholesale
Support the Creative Lead in defining, evolving, and protecting the brand voice
Contribute to messaging matrices aligned with communication architecture
Ensure consistency and clarity across web, CRM, paid media, social, POS, and print
Research cultural shifts, outdoor trends, and competitor communication to keep our voice relevant and progressive
Edit and proof copy across departments, ensuring accuracy and brand alignment
Collaborate closely with designers, producers, and marketers to bring ideas to life
Write SEO-informed copy for web and landing pages where relevant
Manage your own deadlines and support the team in meeting theirs

The experience you’ll bring to the role is:
2–6 years experience as a copywriter within technical outdoor, sports, lifestyle, fashion, or premium consumer brands (agency or in-house)
A portfolio demonstrating strong conceptual thinking and excellent craft in both long-form and short-form copy
Experience writing for digital-first channels and social platforms at a high level
A deep understanding of how premium technical outdoor products are communicated
Confident storytelling skills across film, static, and social-first formats
A strategic mindset and comfort working with briefs, comms architecture, and brand frameworks
Excellent English writing and editing skills with a sharp eye for detail
Ability to work fast, cross-functionally, and across multiple workstreams
A proactive approach with strong prioritisation and time management skills
A collaborative attitude and genuine interest in contributing to a creative team culture
Awareness of digital trends, emerging technologies, and AI-driven language tools, without losing your human voice

Nice to have:
Experience with SEO and content optimisation
Familiarity with CRM, e-commerce UX writing, and retail copy
Experience writing for international audiences
Interest in photography, gear, or outdoor culture

Why Klättermusen:
Since 1975, Klättermusen has designed and engineered mountaineering equipment that balances utility, durability, and environmental responsibility. Our gear is built to perform in the harshest conditions and tell a story while doing it. We are a small but growing team working globally, and we believe in doing things with passion, creativity, and craft.
We only accept applications through this channel. Your application will be stored in our database, and we will contact you if a suitable position becomes available. Applications will be handled on an ongoing basis. Visa mindre

We are now recruiting an eCommerce Manager to join Klättermusen.
Since 1975 Klättermusen has been a pioneer in making refined Scandinavian Mountaineering Equipment. The designs combine utility and extreme durability, always with consideration of the environment in mind. Klättermusen supports and inspire outdoor enthusiasts through unforgiving weather conditions and unpredictable terrains. Rigorously tested in real-world conditions, the equipment embodies Klättermusen’s commitment to creating the best and most sustainable equipment available.
We are seeking a highly motivated and results-oriented eCommerce Manager. As eCommerce Manager, you will play a pivotal role in shaping and executing our E-commerce strategy and digital customer experience. You will be responsible for managing our eCommerce and Service teams. You will focus on delivering a premium brand and shopping experience in line with Klättermusen’s positioning while achieving e-Commerce channel KPIs, including conversion targets, customer acquisition goals, and ensuring a positive customer experience throughout.
This role demands a combination of strategic thinking, hands-on tactical experience, and the ability to thrive in executing under a dynamic and fast-evolving environment. You will be responsible for achieving ambitious targets on the back of the large commercial momentum and potential Klättermusen has today. Your responsibility will encompase the full consumer journey loop at Klättermusen, from attracting, engaging and converting and re-activating customers, in close coordination with retail and marketing strategies. With a team of 7 direct reports, the eCommerce Manager role is a key role in the organization, and is part of the Leadership Team and reports directly to the CEO.


Your responsibilities will include:
Commercial / Channel Responsibilities
Responsible for the eCommerce P&L as well as channel budgets and operational KPIs.
Manage the yearly, seasonal and monthly budgets, operations planning and execution to the highest standards.
Continuously optimize user experience in all channels and markets, ensuring a seamless and engaging customer journey and a high-end customer experience.
Ensure a premiumness brand positioning is reflected across all digital aspects and all parts of the customer journey.
Drive eCommerce priorities within Klättermusen, in close collaboration with Marketing, Creative, Retail and Whosale.
Lead the analysis and execution of new markets and continuous improvements to operational set-up.

Team Responsibilities
Play an active and visible leadership role within Klättermusen, owning our culture and values, and leading by example.
Responsible for setting and assigning the eCommerce and Service team’s OKRs on a seasonal and yearly basis.
Ensure day-to-day operational effectiveness within the team in line with Klättermusen Effective Team Working Principles.
Responsible for constructive team management, including performance reviews and continuous education of the eCommerce and Service and Support team members in Stockholm and Åre.
Continously evaluate and optimize teams’ performance, including data-driven insights, new and improved processes, platforms and external or outsourced services.
Foster strong relationships with external partners, agencies, and vendors.

The experience you’ll bring to the role is:
At least 8 years of experience in a relevant role and similar sized business, such as eCommerce Manager or Head of Ecommerce.
A strategic and commercial mindset with the ability to translate analysis into actionable initiatives and profitability.
Initiative-taking person with proven experience working autonomously and driving eCommerce growth within omni environments.
A natural interest in identifying consumer behaviours and needs towards technical products for outdoor purposes.
Track record of executing holistic eCommerce conversion-driven events, such as product drops, seasonal launches.
A success-minded ‘doer’ with the ability to multitask, not afraid to roll-up their sleeves on any tasks, highly organized and self-motivated.
Demonstrated success in managing teams, budgets and achieving KPI targets in comparable product and services.
Proven ability to work internationally, across cultures and teams, with strong communication skills.
Ambitious individual who will benefit from a clear path of professional development within Klättermusen organisation.
Entreprenurial mindset, passionate about problem solving and trying new approaches
Able to inspire colleagues, team members and customers alike and leading by example.
Business-level proficiency in written and oral English communication.

What Klättermusen offers:
A dynamic and entrepreneurial environment within a global outdoor brand.
Opportunities for personal growth and professional development in a multi-national fast-paced, innovative setting.
A workplace deeply connected to the outdoors — we live our philosophy and test our gear in real-world conditions.
Work aligned with our core values: “Maximum safety for you, minimum impact on nature.”

We only accept applications through this channel. Your application will be stored in our database, and we will contact you if a suitable position becomes available. Applications will be handled on an ongoing basis. Visa mindre

We are looking for a Lead Visual Designer to join our team in Stockholm, Sweden.
Klättermusen is looking for a senior-level Lead Visual Designer to join our in-house creative team in Stockholm. This is not a stepping-stone or a production-only role. We’re looking for someone with solid experience in identity design, campaign systems and creative concepting; someone who’s not only a great designer, but also a sharp thinker and a reliable design leader.
You’ll partner closely with the Creative Lead and work hands-on across all brand and commercial channels, from seasonal storytelling and marketing assets to digital toolkits and long-term design systems. You’ll also guide and support two Graphic Designers, helping them grow, stretch their ideas, and elevate their craft.
This is a role for a senior visual designer who’s ready to step into more ownership, without needing a people-management track. You’ll thrive here if you enjoy working strategically and executionally in equal measure, and if you know how to translate brand values into clear and consistent design work across formats.
Your responsibilities will include:
Lead design execution across digital and physical touchpoints: including e-com, social, paid ads, newsletters, POS and wholesale
Shape campaign visuals and seasonal design direction from brief to delivery
Push creative concepts further through smart, clear, visual storytelling
Build and maintain design systems and templates that improve consistency and efficiency
Guide and coach junior designers, supporting their development and sharpening ideas
Collaborate with the Creative Lead and Art Director to connect strategy with execution
Step into hands-on design work as needed, especially for complex or high-visibility projects
Help structure the way we work, from process and planning to review rounds and file hygiene



The experience you’ll bring to the role is
7+ years of experience in brand design, visual communication or related creative roles
Proven experience designing and evolving brand identities and design systems
A broad and relevant portfolio spanning digital, print, and branding. Not just nice visuals, but clear thinking and campaign execution
Confidence coaching or mentoring other creatives
Strong foundation in layout, typography, composition and visual hierarchy
High-level skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign). Bonus if you’ve worked in After Effects, Figma, Miro or Canva
Sharp eye for quality, consistency and craft, you care about the kerning, but also about why it matters
Comfortable working in a high-paced environment with multiple projects and stakeholders



You’ll thrive in this role if you
Like turning a good idea into a great one
Care about the work, but don’t take yourself too seriously
Can balance flexibility with structure, and know when to push and when to zoom out
Enjoy building things that scale: from campaign systems to process improvements
Are curious about the outdoors and how brand, culture and performance design can intersect



Why Klättermusen?
Since 1975, Klättermusen has built uncompromising mountaineering equipment, balancing durability, performance and environmental responsibility. Our gear is made to handle the harshest conditions on Earth and is designed with intention, character and care. We're a small, global team that values progressive thinking, craft, and creative exploration.
How to apply
Please submit your CV, a portfolio showcasing a wide range of relevant work (branding, campaigns, systems, digital), and a brief cover letter sharing why you're interested in this role.
Applications without a portfolio or cover letter will not be considered.
The position is a full-time position based in Stockholm. Start date: Flexible, ideally Autumn 2025
We only accept applications through this channel. Your application will be stored in our database, and we will contact you if a suitable position becomes available. Applications will be handled on an ongoing basis. Visa mindre