Lediga jobb Inflight Service Europe AB i Stockholm

gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a ‘one-stop-shop’ for our customers. Please visit our website: http: //www.gategroup.com/

We are seeking a dynamic Media sales manager / Supplier Partnership Manager to join our category management team. The Media sales manager will play a crucial role in establishing and maintaining strategic relationships with existing and new investors to secure marketing funds for our business. The ideal candidate will have a strong background in media selling, negotiation, partnership management, and marketing. They will be responsible for selling media opportunities, identifying, and pursuing new opportunities, negotiating favorable terms, and fostering long-term partnerships with investors. This role requires exceptional communication, analytical skills, and a strategic mindset.

 

Main Duties and Responsibilities:


• Develop and execute a comprehensive sales strategy to secure media investments aligned with our business goals.
• Identify new media investment opportunities.
• Establish contact with existing and new investors.
• Negotiate investment terms, including financial contributions, partnership agreements, and other relevant terms, ensuring mutual benefits for both parties.
• Collaborate closely with cross-functional teams, including marketing, category, account teams and finance to ensure alignment.
• Build and maintain strong relationships with investors, acting as a primary point of contact throughout the process.
• Monitor and analyze marketing investments' performance, including point-of-sale (POS) sales, Google Analytics data, and qualitative aspects. Provide regular updates and reports to key stakeholders.
• Identify opportunities for value creation and mutual growth through innovative investment models or partnership structures or by developing advertising opportunities.
• Stay informed about industry trends, market dynamics, and competitor activities to leverage insights in negotiations and investment strategies.
• Continuously evaluate and optimize partnership processes to enhance efficiency and effectiveness.

Education:  bachelor’s degree in business administration, Finance, or a related field (master’s degree preferred)

Work Experience:  minimum of 3 years’ experience in media sales management with a track record of meeting or exceeding targets, and business development, preferably in a similar industry or sector.

Technical Skills: Experienced MS Office user (mandatory), Google Analytics 4 (meriting) Other Skills:


• Strong negotiation skills with a track record of successfully closing deals and securing investments.
• Excellent analytical abilities and marketing understanding to assess investment opportunities and evaluate financial impact.
• Exceptional communication and interpersonal skills to build and maintain relationships with suppliers and internal stakeholders.
• Strategic mindset with the ability to think critically and develop innovative solutions.
• Detail-oriented with strong organizational and project management skills.
• Ability to thrive in a fast-paced and dynamic environment.

Language / Communication Skills:  fluent English essential, other languages an advantage Visa mindre

gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a ‘one-stop-shop’ for our customers. Please visit our website: http: //www.gategroup.com/

Job Summary:

We are seeking a dynamic Supplier Partnership Manager to join our category management team. The Supplier Partnership Manager will play a crucial role in establishing and maintaining strategic relationships with suppliers and secure investments for our business. The ideal candidate will have a strong background in negotiation, supplier management, and business development. They will be responsible for identifying and pursuing marketing investment opportunities, negotiating favorable terms, and fostering long-term partnerships with suppliers. This role requires exceptional communication, analytical skills, and a strategic mindset.

Main Duties and Responsibilities:


• Identify potential investment opportunities and establish contact with existing and new suppliers
• Develop and execute a comprehensive strategy to secure supplier investments aligned with our business goals.
• Negotiate investment terms, including financial contributions, partnership agreements, and other relevant terms, ensuring mutual benefits for both parties.
• Collaborate closely with cross-functional teams, including marketing, category, account teams and finance to ensure alignment.
• Build and maintain strong relationships with suppliers, acting as a primary point of contact throughout the investment process.
• Monitor and analyze marketing investments' performance, including point-of-sale (POS) sales, Google Analytics data, and qualitative aspects. Provide regular updates and reports to key stakeholders.
• Identify opportunities for value creation and mutual growth through innovative investment models or partnership structures or by developing advertising opportunities.
• Stay informed about industry trends, market dynamics, and competitor activities to leverage insights in supplier negotiations and investment strategies.
• Continuously evaluate and optimize supplier partnership processes to enhance efficiency and effectiveness.

Education:  Bachelor's degree in Business Administration, Finance, or a related field (Master's degree preferred)

Work Experience:  minimum of 3 years’ experience in supplier management, business development, or strategic partnerships, preferably in a similar industry or sector.

Technical Skills: Experienced MS Office user (mandatory), Google Analytics 4 (meriting)

Other Skills:


• Strong negotiation skills with a track record of successfully closing deals and securing investments.
• Excellent analytical abilities and marketing understanding to assess investment opportunities and evaluate financial impact.
• Exceptional communication and interpersonal skills to build and maintain relationships with suppliers and internal stakeholders.
• Strategic mindset with the ability to think critically and develop innovative solutions.
• Detail-oriented with strong organizational and project management skills.
• Ability to thrive in a fast-paced and dynamic environment

Language / Communication Skills:  fluent English essential, other languages an advantage Visa mindre

gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a ‘one-stop-shop’ for our customers. Please visit our website: http: //www.gategroup.com/

Job Summary:

We are seeking a highly motivated and detail-oriented individual to join our team as a Junior Category Manager. As a Junior Category Manager, you will be responsible for optimizing the product assortment and maximizing sales within assigned product categories. Your primary goal will be to help drive growth and profitability by implementing effective category strategies, conducting market analysis, and collaborating with cross-functional teams. This role offers an excellent opportunity for professional growth and development in the field of category management.

Main Duties and Responsibilities:


• Develop and implement category-specific assortment plans based on market trends, passenger profiles and business goals.
• Implement pricing policies to optimize revenue and profitability
• Analyze sales data and key performance indicators (SPH, MPH and conversion rate) to identify growth opportunities, address underperforming products, and optimize pricing strategies.
• Conduct regular market research to identify new product opportunities, monitor competitor activities, and stay informed about industry trends to drive innovation.
• Collaborate with the logistics team to ensure adequate stock levels, minimize stockouts, and manage inventory turnover within assigned categories.
• Build and maintain strong relationships with vendors, negotiate favorable terms, and explore new supplier partnerships to enhance product offerings.
• Deliver advertising and marketing income, ensuring it is in line with category targets.
• Support in the development of accurate sales forecasts and demand planning for assigned categories.
• Participate to presentations to airline partners and new/potential customers using insights to deliver innovative product / service portfolio.
• Drive sustainability.
• Ad-hoc category management projects.

Education:  Bachelor's degree in Business, Marketing, or a related field.

Work Experience:  Previous experience in category management, retail, or relevant internships is a plus.

Technical Skills: Experienced MS Office user, familiar with reporting systems and ERP tools and other business systems

Other Skills:


• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Proficient in Microsoft Excel or other data analysis tools.
• Excellent communication and interpersonal skills.
• Self-motivated and eager to learn with a proactive approach to problem-solving.
• Ability to prioritize and act quickly to meet changing business demands
• Entrepreneurship and willingness to innovate

 Language / Communication Skills:  fluent English essential, other languages an advantage Visa mindre

gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a ‘one-stop-shop’ for our customers. Please visit our website: http: //www.gategroup.com/

 Job Summary:

 As a Range and Promotion Manager Ferries in the Category Management department, you will be responsible for planning, coordinating, and executing range changes and promotions from a category management and consumer marketing perspective. You will work closely with the Category Managers, the retail manager and the client(s) to ensure objectives are met.                                                                                                                                   

Main Duties and Responsibilities:

 Range changes:


• Collaborate with the Category Managers, retail manager and client(s) to develop a range strategy. Plan and coordinate range changes from a category management perspective. Responsible for updating the process when needed.

 Promotions:


• Collaborate with the Category Managers, retail manager and client(s) to develop a promotion strategy that aligns with the overall objectives.
• Allocate promotions per promotion spot in the shop and on digital displays in other parts of the ferry.
• Secure marketing material is collected from suppliers and handed over to client on time.
• Secure information flow internally and externally and overall planning of supplier driven events (tastings etc)

 Space management:


• Be responsible for the allocation of space in the shop across categories and organize the shipment and loading of furniture if branded gondolas are needed.
• Be a superuser of potential future space management system or implement a space management template in Excel to secure alignment between categories.

 Price:


• Suggest price strategy together with the retail manager.
• Conduct price analysis with price benchmark tool. Analyse the price position of competitors and give recommendations on future pricing.

 Administration


• Responsible for sending through data to master data in regards to registration of information in AX (product, prices, assortment, ..). Collaboration with category coordinators during peak seasons such as range changes.

 Client contact


• Be the key point of contact for general category management related questions from the stores and contact person at the client’s HQ
• Conduct regular visits onboard the ships.

Qualifications 


• Bachelor's degree in Business, Marketing, or related field.
• 3-5 years of experience in retail merchandising, category management, or promotions.
• Experience in space management.
• Excellent knowledge of Microsoft Office Suite, particularly Excel.
• Experience working with data analysis and insights.
• Excellent communication and interpersonal skills

Competences 


• Strong analytical and problem-solving skills.
• Ability to work well under pressure and meet tight deadlines.
• Detail-oriented with excellent organizational skills.
• Strong interpersonal skills with the ability to work collaboratively in a team environment.
• Ability to prioritize and manage tasks.
• Communication and Language Skills:
• Excellent written and verbal communication skills in Swedish and English.
• Ability to communicate effectively with team members and other stakeholders.
• Ability to write clear and concise reports and presentations.

 Language / Communication Skills:


• Complete fluency in written and spoken English is essential.
• Further languages (for example Norwegian/Swedish is essential in the Retail role. Visa mindre

gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a ‘one-stop-shop’ for our customers. Please visit our website: http: //www.gategroup.com/

Production Analyst

gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning, and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies.

Job Summary:

Ever been on a flight and they´ve run out of your favorite beverage? Are you a skilled Tetris player?

The purpose of the Production Analyst is to make sure that our carts are planned and packed perfectly. With your analytical ability, it will enable cabin crew to hand out products more easily and for our inflight passengers to get the products they want and need.

Working as a Production analyst in gateretail means that you will plan and analyze our onboard carts using excel as your main sidekick. Not only do you to get to plan the optimal structure in the carts but you also get to test your calculations in real life! 

Main Duties and Responsibilities:


• Analyze consumption data and do the relevant planning changes to meet passenger demands.
• Using statistic modelling to optimize aircraft galley and carts during assortment changes.
• Perform physical test packing exercises for upcoming assortment changes.
• Be the point of contact for customers as well as taking part in internal & external meetings.
• Other relevant tasks that are handled by the department such as but not limited to, proof reading catalogues, invoice control etc.

 Qualifications

Education:
High School degree or other relevant secondary education

Work Experience:
3-5 years of working with analysis.

Knowledge of aircrafts/aircraft galleys is an advantage.

Technical Skills: 
Documented advanced user of Excel 

General user of MS office and ERP systems
Language / Communication Skills:
Swedish
Business English
Other languages will be an advantage Visa mindre

gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a ‘one-stop-shop’ for our customers. Please visit our website: http: //www.gategroup.com/

Nu behöver vi din kunskap och nyfikenhet!

Varje dag ser vi på gateretail till att tusentals passagerare ombord på nordiska flygbolag kan köpa god mat & dryck samt andra spännande produkter.

Nu söker vi en Demand planner till vår proffsiga och dedikerade Supply chain avdelning. Du kommer att jobba aktivt med prognoser och säkerställa att vi har rätt lagernivåer. På så sätt kan vi erbjuda våra passagerare vad de önskar utan att dra på oss överlager. Förutom att jobba med prognostisering letar vi efter dig som även har ett intresse av att utveckla och förbättra hur vi jobbar och som lockas av att gräva i hur vi bäst nyttjar den systemsupport som vi har (för vi kan alltid bli bättre!).

Huvudsakliga arbetsuppgifter och ansvarsområden:


• Övergripande ansvarig för att säkerställa ett optimerat lager så att vi når våra servicenivåer och våra KPIer
• Sammanställa, analysera och omarbeta information i GIM och AX

• Operativa prognoser
• Materialplanering
• Säkerhetslager och säsongskurvor


•  Super User för vårt prognosverktyg, GIM Syncron
• Ansvarig för att genomföra sortimentsförändringar och processer inom Supply Chain
• Säkerställa och upprätthålla att vi har alla nödvändiga KPIer för att mäta och analysera vår verksamhet
• Hjälpa till i arbetet med att utveckla verktyg för att förenkla avdelningens arbete samt vara delaktig i att utveckla kontroller för att säkerställa kvaliteten på det vi levererar

 Kvalifikationer

Serviceorienterad, analytisk, kreativ, snabblärd, lagspelare, flexibel, pedagogisk och god kommunikatör

Utbildning: Universitet inom Supply Chain – Logistics

Arbetslivserfarenhet:
Erfarenhet från arbete inom Supply chain och Logistik
Goda kunskaper i ExcelErfarenhet från Dynamics AX är meriterande

Språk:  Engelska och Svenska Visa mindre

gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. We provide passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup deliver operational excellence through the most extensive catering network in the aviation industry, serving more than 700 million passengers annually from over 200 operating units in over 60 countries/territories across all continents. In 2018, gategroup reached approximately 43,000 employees worldwide. gategroup in Sweden have several operating units in Arlanda, Landvetter, Malmö-Sturup, Kista and Tibro. Approximately 900 employees are working at these units.

Operations Coordinator

Job Summary:
The “Operations coordinator” works closely with the daily operations team and has contacts with airline customers and LMP suppliers; monitoring airlines flight traffic, payment devices and quality control of LMP suppliers.

Main duties and responsibilities:


• Maintain/update operational data in operational systems (IBOS/ISOS/IPAC TS etc.)
• Manage day-to-day service delivery for assigned airlines including e.g. receipt of operational data/information from the airline
• Coordination of operations in regard to traffic changes, irregularities etc
• Handle cabin reports, error files and other issues
• Manage invoice control and calculate LMP reserves to finance.
• Assist in base start ups and any other departmental needs

Qualifications:

Education: High School degree or other relevant secondary education or work experience as described below

Work Experience:  Experience of analysis of data in excel. Detailed knowledge of LMP operation (barpacking, warehouse, reconciliation etc.) will be an advantage.

Technical Skills: Experienced user of Excel – pivoting is necessary

Language / Communication Skills: Business English & Swedish

Personal skills: Analytical and business oriented mindset as well as able to see the whole perspective.

A team orientated individual who is also a self-starter.

About the position:

You will be placed in our brand new office in Kista, Stockholm. 

As we are right in the middle of summer, this recruitment will be open until 2022-08-15 or longer. We will however be starting to recruit after this date, so please be patient if you don´t hear anything from us for a while. 

We look forward to receiving your application! Visa mindre

gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a ‘one-stop-shop’ for our customers. Please visit our website: http: //www.gategroup.com/

Job Summary:

You will be responsible for, but not limited to, the financial management of the largest account in the company last year from a profit perspective. An airline that has performed well historically and have ambitious targets going forward. Which will require that you have a high level of independence, have a dynamic approach and can work hands-on with various tasks. You will be the financial expert for your account and will keep track of profitability, cost drivers, revenue development and assortment performance.

This is not a typical finance role. We are looking for someone who is highly pro-active and who wants to team up with the rest of colleagues (finance and non-finance) to make things happen!

Personal Qualities:

Enjoys working collaboratively with people. Performing well in this role will only come through considerable engagement with the rest of the business


• Driven character / self-motivated with a team spirit. You will be part of a Business Controlling team in Sweden.
• Being a creative problem solver with a flexible mind-set is highly valued
• You have a genuine curiosity for business and people and you possess the ability to gather and interpret a large quantity of information and to present it in a comprehensible way.

 Main Duties and Responsibilities:


• Act as Finance Lead for the account. Managing the P&L to deliver against budget. Identifying and analysing root cause of variances. Making financial recommendations to the account director and gateretail (GR) account team on best route of action to manage any risks and explore areas of opportunity. Lead customer meetings from a finance perspective
• Define commercial priorities on weekly/monthly basis. Providing Account Director and Head of Commercial Finance with clear updates on performance vs plan. Setting out clear actions to bridge any gaps. Aligning with the airline constantly
• Ensure targets are met when launching New Product Ranges. Working very closely with category managers. Providing commercial direction throughout the entire process
• Develop budget models and projections in conjunction with the operating units as required
• Month end responsibilities: producing full P&L. Demonstrating key drivers of performance
• Ad-hoc tasks/projects as assigned by CFO or Head of area

Education:


• Bachelor’s degree required; Business, Economics, Math or Engineering majors required.

Work Experience:


• 5 to 6 years financial experience
• Systems experience (eg SAP, BI systems)

Language / Communication Skills:


• Excellent command of both written and spoken English
• Must be able to effectively and professionally communicate
• Must have excellent written and oral communication skills Visa mindre

gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a ‘one-stop-shop’ for our customers. Please visit our website: http: //www.gategroup.com/

Job Summary:

Gateretail is operating in the flight and travel industry. As CRM Specialist you are responsible for developing and optimizing our CRM-program, tracking statistics, and analyzing our customers' behavior, needs and potential. You will personally be responsible for our CRM and Marketing Automation strategy, planning and execution. You will maintain and optimize the customer database and create sales-driven campaign activities. This includes idea generation, proposal preparation, overseeing the production process and overseeing execution. As a CRM & Content specialist, you work independently, you are involved in the entire CRM process, ranging from strategic segment building to analysis and follow-up of completed activities. You are part of the Retail Digital & Marketing Team and report to the Head of Consumer Marketing.

Main Duties and Responsibilities: 


• Plan and coordinate email and SMS campaigns.
• Mapping, building, managing, and optimizing customer and prospect database (both print and digital).
• Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.
• Applying the CRM strategy and driving engagement, sales, and retention during the customer journey.
• Conduct A/B-testing to ensure ROI, CVR and CTOR.
• Ensure emails and push notifications follow industry policies and best practices.
• Creating user segments and tests for campaigns, journeys and channels to identify the most effective strategies to drive user engagement, increase customer lifetime value and prioritize between multiple campaigns.
• Compose relevant reports and analytics that lead to customer and concept development.
• Analyze the results of our CRM activities to continuously learn and improve as well as to provide actionable insights.
• Deciding on the CRM platform structure and architecture ensuring it works seamlessly. across the organization and captures all required information at key points in the customer life cycle.

Qualifications

Education: You have a diploma/Bachelor’s degree in Sales, Marketing, Business Administration, or related field.

Work Experience:


• Experience of shaping and executing a CRM strategy.
• CRM and email marketing work experience (work experience with Symplify software is a plus).
• Worked hands on with marketing automation and have had a similar role in other companies or agencies. 

Technical Skills: Google Analytics, Excel, BI, HTML/CSS.

Other Skills: Management, Basic Programming Skills (Ruled based segmenting), Analytics, Conversion Optimization, Understanding of Mobile first Design, Understanding of the importance of RWD and Mobile first.

About you:

In order to succeed you must act as a great team player. You have a strong ability to organize and prioritize your own work and have a great interest in driving CRM and email marketing.


• Excellent interpersonal skills as you will work with many stakeholders.
• Experience in multi-channel marketing.
• Self-motivated and energetic individual with a high level of initiative.
• Passion for innovation within the CRM field.
• Analytical and strategical mindset.
• Love data! Both to analyze but more importantly to use it.
• Fluent in English and Swedish, both written and oral. Visa mindre

gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a ‘one-stop-shop’ for our customers. Please visit our website: http: //www.gategroup.com/

Job Summary:

You will be responsible for, but not limited to, the financial management of the largest account in the company last year from a profit perspective. An airline that has performed well historically and have ambitious targets going forward. Which will require that you have a high level of independence, have a dynamic approach and can work hands-on with various tasks. You will be the financial expert for your account and will keep track of profitability, cost drivers, revenue development and assortment performance.

This is not a typical finance role. We are looking for someone who is highly pro-active and who wants to team up with the rest of colleagues (finance and non-finance) to make things happen!

Personal Qualities:

Enjoys working collaboratively with people. Performing well in this role will only come through considerable engagement with the rest of the business


• Driven character / self-motivated with a team spirit. You will be part of a Business Controlling team in Sweden.
• Being a creative problem solver with a flexible mind-set is highly valued
• You have a genuine curiosity for business and people and you possess the ability to gather and interpret a large quantity of information and to present it in a comprehensible way.

 Main Duties and Responsibilities:


• Act as Finance Lead for the account. Managing the P&L to deliver against budget. Identifying and analysing root cause of variances. Making financial recommendations to the account director and gateretail (GR) account team on best route of action to manage any risks and explore areas of opportunity. Lead customer meetings from a finance perspective
• Define commercial priorities on weekly/monthly basis. Providing Account Director and Head of Commercial Finance with clear updates on performance vs plan. Setting out clear actions to bridge any gaps. Aligning with the airline constantly
• Ensure targets are met when launching New Product Ranges. Working very closely with category managers. Providing commercial direction throughout the entire process
• Develop budget models and projections in conjunction with the operating units as required
• Month end responsibilities: producing full P&L. Demonstrating key drivers of performance
• Ad-hoc tasks/projects as assigned by CFO or Head of area

Education:


• Bachelor’s degree required; Business, Economics, Math or Engineering majors required.

Work Experience:


• 5 to 6 years financial experience
• Systems experience (eg SAP, BI systems)

Language / Communication Skills:


• Excellent command of both written and spoken English
• Must be able to effectively and professionally communicate
• Must have excellent written and oral communication skills Visa mindre

gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a ‘one-stop-shop’ for our customers. Please visit our website: http: //www.gategroup.com/

As a Nordics Category Manager (CM), you are responsible for a category(s) (mainly beauty) driving profitable and innovative long-term growth of airline partners retail programs (product / service portfolio, pricing strategy, promotions, etc.) as outlined in the category strategy set by the Senior GCM who is overall responsible for the categories. The role is responsible for defining and reviewing assortments, achieving budgets, and improving SPH (spend per head) and MPH (margin per head) and conversion rate across all airline partners and clients.  

Main Duties and Responsibilities:


• Select product / service portfolio, optimizing assortments based on passenger profiles to drive SPH MPH and conversion.
• Analyse SPH and MPH and conversion rate proactively and propose new initiatives for further improvement.
• Proactively research product to drive innovation and the passenger’s experience.
• Implement price policies by airline customer.
• Implement promotional strategy by airline customer.
• Deliver advertising and marketing income, ensuring it is in line with category targets.
• Forecast sales for new SKUs and/or per campaign.
• Manage stock levels, balancing warehousing cost while ensuring product availability.
• Support finance department with suppliers-related discussions.
• Support senior Global Category Manager with data for the overall category strategy.
• Partner with Global Procurement on supplier selection and management.
• Analyse market trends and competition in the market using BI/CI data and own research as appropriate.
• Participate to presentations to airline partners and new/potential customers using insights to deliver innovative product / service portfolio.
• Drive sustainability.
• Ad-hoc category management projects.

 Education:  bachelor degree

 Work Experience:  minimum of 3 years’ experience in managing the relevant category, including product and assortment development

 Technical Skills: Experienced MS Office user, familiar with reporting systems and ERP tools and other business systems

 Other Skills:


• Able to deliver exceptional quality work within set deadlines
• Able to prioritise and act quickly to meet changing business demands
• Strong understanding of the commercial and consumer requirements of successful category management (eg range / price / promotion management)
• Able to build strong relationships with suppliers and customers, as well as other business stakeholders
• Data-driven
• Entrepreneurial and willing to innovate
• Emotionally intelligent
• Experience in Travel Retail, an advantage

 Language / Communication Skills:  fluent English essential, other languages an advantage Visa mindre

gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a ‘one-stop-shop’ for our customers. Please visit our website: http: //www.gategroup.com/

Job Summary:

Gateretail is operating in the flight and travel industry. As CRM Specialist you are responsible for developing and optimizing our CRM-program, tracking statistics, and analyzing our customers' behavior, needs and potential. You will personally be responsible for our CRM and Marketing Automation strategy, planning and execution. You will maintain and optimize the customer database and create sales-driven campaign activities. This includes idea generation, proposal preparation, overseeing the production process and overseeing execution. As a CRM & Content specialist, you work independently, you are involved in the entire CRM process, ranging from strategic segment building to analysis and follow-up of completed activities. You are part of the Retail Digital & Marketing Team and report to the Head of Consumer Marketing.

Main Duties and Responsibilities: 


• Plan and coordinate email and SMS campaigns.
• Mapping, building, managing, and optimizing customer and prospect database (both print and digital).
• Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.
• Applying the CRM strategy and driving engagement, sales, and retention during the customer journey.
• Conduct A/B-testing to ensure ROI, CVR and CTOR.
• Ensure emails and push notifications follow industry policies and best practices.
• Creating user segments and tests for campaigns, journeys and channels to identify the most effective strategies to drive user engagement, increase customer lifetime value and prioritize between multiple campaigns.
• Compose relevant reports and analytics that lead to customer and concept development.
• Analyze the results of our CRM activities to continuously learn and improve as well as to provide actionable insights.
• Deciding on the CRM platform structure and architecture ensuring it works seamlessly. across the organization and captures all required information at key points in the customer life cycle.

Qualifications

Education: You have a diploma/Bachelor’s degree in Sales, Marketing, Business Administration, or related field.

Work Experience:


• Experience of shaping and executing a CRM strategy.
• CRM and email marketing work experience (work experience with Symplify software is a plus).
• Worked hands on with marketing automation and have had a similar role in other companies or agencies. 

Technical Skills: Google Analytics, Excel, BI, HTML/CSS.

Other Skills: Management, Basic Programming Skills (Ruled based segmenting), Analytics, Conversion Optimization, Understanding of Mobile first Design, Understanding of the importance of RWD and Mobile first.

About you:

In order to succeed you must act as a great team player. You have a strong ability to organize and prioritize your own work and have a great interest in driving CRM and email marketing.


• Excellent interpersonal skills as you will work with many stakeholders.
• Experience in multi-channel marketing.
• Self-motivated and energetic individual with a high level of initiative.
• Passion for innovation within the CRM field.
• Analytical and strategical mindset.
• Love data! Both to analyze but more importantly to use it.
• Fluent in English and Swedish, both written and oral. Visa mindre

gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a ‘one-stop-shop’ for our customers. Please visit our website: http: //www.gategroup.com/

Job Summary:

As a Nordics Category Manager (CM), you are responsible for a category driving profitable and innovative long-term growth of airline partners retail programs (product / service portfolio, pricing strategy, promotions, etc.) as outlined in the category strategy set by the Senior GCM who is overall responsible for the categories. The role is responsible for defining and reviewing assortments, achieving budgets, and improving SPH (spend per head) and MPH (margin per head) and conversion rate across all airline partners and clients.  

Main Duties and Responsibilities:



• Select product / service portfolio, optimizing assortments based on passenger profiles to drive SPH MPH and conversion.
• Analyse SPH and MPH and conversion rate proactively and propose new initiatives for further improvement.
• Proactively research product to drive innovation and the passenger’s experience.
• Implement price policies by airline customer.
• Implement promotional strategy by airline customer.
• Deliver advertising and marketing income, ensuring it is in line with category targets.
• Forecast sales for new SKUs and/or per campaign.
• Manage stock levels, balancing warehousing cost while ensuring product availability.
• Support finance department with suppliers-related discussions.
• Support senior Global Category Manager with data for the overall category strategy.
• Partner with Global Procurement on supplier selection and management.
• Analyse market trends and competition in the market using BI/CI data and own research as appropriate.
• Participate to presentations to airline partners and new/potential customers using insights to deliver innovative product / service portfolio.
• Drive sustainability.
• Ad-hoc category management projects.

Education:  bachelor degree

Work Experience:  minimum of 3 years’ experience in managing the relevant category, including product and assortment development

Technical Skills: Experienced MS Office user, familiar with reporting systems and ERP tools and other business systems

Other Skills:


• Able to deliver exceptional quality work within set deadlines
• Able to prioritise and act quickly to meet changing business demands
• Strong understanding of the commercial and consumer requirements of successful category management (eg range / price / promotion management)
• Able to build strong relationships with suppliers and customers, as well as other business stakeholders
• Data-driven
• Willing to innovate
• Emotionally intelligent

Language / Communication Skills:  fluent English essential, other languages an advantage Visa mindre

gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a ‘one-stop-shop’ for our customers. Please visit our website: http: //www.gategroup.com/

 

Job Summary:
The “Operations coordinator” is working with the daily operations and contacts with airline customers and LMP suppliers, monitoring airlines flight traffic, payment devices and quality control of LMP suppliers.

Main duties and responsibilities:


• Maintain/update operational data in operational systems (IBOS/ISOS/IPAC TS etc.)
• Manage day-to-day service delivery for assigned airlines including e.g. receipt of operational data/information from the airline
• Coordination of operations in regards to traffic changes, irregularities etc
• Handle cabin reports, error files and other issues
• Manage invoice control and calculate LMP reserves to finance.
• Assist in base start ups and any other departmental needs

Qualifications:

Education: High School degree or other relevant secondary education or work experience as described below

Work Experience:  5 years relevant experience in the airline industry, from working with LMP and customer contacts, quality work or other relevant data analytics. Detailed knowledge of LMP operation (barpacking, warehouse, reconciliation etc.) will be an advantage.

Technical Skills: Experienced user of Excel – pivoting is necessary

Language / Communication Skills: Business English & Swedish

Personal skills: Analytic and business oriented mindset as well as able to see the whole perspective.

A team orientated individual who is also a self-starter.

 


Vi eftersträvar en jämn könsfördelning på alla befattningar. Förutom jämställdhet eftersträvar Gate Retail en ökad mångfald på arbetsplatsen och välkomnar sökande med olika etnisk bakgrund. Utdrag ur belastningsregistret sker innan anställning. Visa mindre

gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a ‘one-stop-shop’ for our customers. Please visit our website: http: //www.gategroup.com/

Job Summary:

 This role is responsible for;


• Call-off of products from nominated suppliers.
• Order and delivery for LMP warehouses, inventory planning and invoice control
• Ensuring optimized inventory levels to reach targets service levels

 Main Duties and Responsibilities:

Update relevant customer / vendor / article data and prepare other logistic parameters such as Schedule, lead time, MOQ etc. in MRP/IT systems


• MRP and ordering of products from nominated suppliers based on forecasts, stock balances, lead times and other relevant parameters
• Monitor deliveries of goods to stock and IT systems, keep control of stock levels, and ensure healthy and sellable stock.
• Return handling of outgoing assortments
• Approve, update and handle claims regarding quantity and price information on invoices from suppliers as well as in IT systems
• LMP warehouse management in accordance with established procedures
• Responsible for order procedure from LMP Warehouses
• Regular reconciliation of pull orders (where applicable) to ensure that the orders follow the min / max.
• Planning/calculation and placing of push orders (where applicable)
• Inventory monitoring and planning
• Continuously monitor and assess quality of data from LMP warehouses and if necessary, take action to improve it
• Provide LMPs with MasterData information and order form.
• Invoice control
• Monitor and analyze relevant supply chain KPIs
• Prepare materials for analysis and follow-up for supplier or customer meetings
• Contribute to development of tools and processes to improve quality and efficiency
• Perform other tasks as applicable within supply chain planning and other associated areas in the company

 

Qualifications

Service-oriented, Analytical, creative, Stress-resistant, Accurate, Quick to learn, Team player, Flexible,

Pedagogical and good communicator

Education: University within Supply Chain – Logistics

Language: Fluent in English and Swedish

Technical Skills:  Good knowledge of Microsoft Office, especially Excel and Microsoft Dynamics AX

 


Vi eftersträvar en jämn könsfördelning på alla befattningar. Förutom jämställdhet eftersträvar Gate Retail en ökad mångfald på arbetsplatsen och välkomnar sökande med olika etnisk bakgrund. Utdrag ur belastningsregistret sker innan anställning. Visa mindre

gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a ‘one-stop-shop’ for our customers. Please visit our website: http: //www.gategroup.com/

Job Summary:

As a senior Category Manager, you are responsible for managing global categories (for example Food & Non-Alcoholic Beverages), setting the overall category strategy and driving profitable and innovative long term growth of airline partners retail programs (product / service portfolio, pricing strategy, promotions, etc.). You are accountable for driving the achievement of targets in the team, ensuring budgets are achieved and SPH and MPH is improved across all airline partners and clients.   


• Accountable for overall category strategy and development within each specific channel and with each customer to improve performance.
• Accountable for selecting product / service portfolio, optimizing assortments based on passenger profiles to drive SPH and MPH.
• Manage the team’s performance against set KPI’s / objectives and ensure delivery.
• Proactive product research to drive innovation and the passenger’s experience.
• Defining price policies by airline customer.
• Defining promotional strategy by airline customer.
• Responsible for advertising and marketing income, ensuring it is in line with category targets.
• Monitoring and ensuring accurate sales forecasting across the categories.
• Partner with Global Procurement on supplier selection and management.
• Analyse market trends and competition in the market using BI/CI data and own research as appropriate.
• Lead presentations globally to airline partners and new/potential customers using insights to deliver innovative product / service portfolio.
• Ad-hoc category management projects.

Education:  relevant university degree or knowledge gained from work experience

Work Experience:  minimum of 5 years’ experience in managing the relevant overall category, with a track record of achievements

Technical Skills: Experienced MS Office user, familiar with BI and ERP tools and other business systems

Other Skills:.


• Able to prioritise and act quickly to meet changing business demands
• Excellent understanding of the commercial and consumer requirements of successful category management (eg range / price / promotion management), ensuring delivery of exceptional work to tight deadlines
• Able to build strong relationships with suppliers and customers, as well as other business stakeholders
• Pro-active, solution oriented approach to the role, finding solutions and unblocking issues at senior levels so that the team can work effectively

 Language / Communication Skills:  fluent English essential, Norweigan languages is an advantage


Vi eftersträvar en jämn könsfördelning på alla befattningar. Förutom jämställdhet eftersträvar Gate Retail en ökad mångfald på arbetsplatsen och välkomnar sökande med olika etnisk bakgrund. Utdrag ur belastningsregistret sker innan anställning. Visa mindre

Gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning, and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies.

Job Summary:

Ever been on a flight and they´ve run out of your favorite beverage? Are you a skilled Tetris player?

The purpose of the Production Analyst is to make sure that our carts are planned and packed perfectly. With your analytical ability, it will enable cabin crew to more easily hand out products and for our inflight passengers to get the products they want and need.

Working as a Production analyst in Gateretail means that you will plan and analyse our onboard carts using excel as your main sidekick. Not only do you to get to plan the optimal structure in the carts but you also get to test your calculations in real life! 

Main Duties and Responsibilities:


• Analyse consumption data and do the relevant planning changes to meet passenger demands.
• Using statistic modelling to optimize aircraft galley and carts during assortment changes.
• Test packing exercise at assortment changes.
• Participate in internal account/process and project meetings.
• Participate in project groups relevant for load planning and implementations of new customers.

 Qualifications

Education:
University degree or ample work experience.

Work Experience:
2-3 years of working with analysis.

Knowledge of aircrafts/aircraft galleys is an advantage.

Technical Skills: 
Documented advanced user of Excel and general user of MS office

Language / Communication Skills:
Swedish
Business English Visa mindre

gategroup is the leading independent global provider of products, services and solutions related to a passenger’s on-board experience. We specialize in catering and hospitality, provisioning and logistics; and onboard products and services to companies that serve people on the move. Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a ‘one-stop-shop’ for our customers. Please visit our website: http: //www.gategroup.com/

Job Summary:

The Operations Analyst have a broad field of responsibilities in respect of optimal aircraft galley loading of the retail offer by Gateretail.  
Through periodic assortments changes and ongoing adjustments optimal load plans and are created based on defined input parameters.

 Main Duties and Responsibilities:



• At assortment changes optimize the available aircraft galley space based on analytics and statistic modelling
• Analyse/plan/decide size and type of load plan
• Analyse/plan/decide time duration for each load plan
• Analyse/plan/decide optimal number of aircraft touches (citypair loadings, All day loading, 2 or 3 day loadings)
• Test packing exercise at assortment changes
• Pipeline calculations
• Create load plans (I.e. on board consumption, on board sales, pre order, fresh food)
• Distribute load plans externally and internally
• Connect load plans to traffic schedule (in IBOS)
• Analyse consumption data and do relevant ongoing changes to match on board demands
• Gather and analyse relevant input with potential impact on load plans (i.e. cabin report, account team meetings)
• Compile weekly and monthly KPI reports
• Set up and maintain relevant processes from external partners/suppliers
• Manage and answer deviation reports from customer
• Participate in external account meetings (aligned with Key Account Manager)
• Manage ad hoc load plans at unforeseen traffic deviations
• Participate in internal account/process and project meetings
• Participate in project groups relevant for load planning and implementations of new customers
• If time permits, proof read on board catalogues
• Other relevant tasks that can be handled by the department, such as but not limited to invoice control

 Qualifications

Education:
High School degree or other relevant secondary education


Work Experience:
5-7 years relevant experience in the airline industry, from working with space management, or other relevant data analytics and statistics. Detailed knowledge of aircraft galley space and limitations will be an advantage


Technical Skills: 
General user of MS office and ERP systems
Documented advanced user of Excel 

Language / Communication Skills:
Swedish
Business English
Other languages will be an advantage

Personal skills
Analytic and business oriented mind-set
Focus on the details without losing the overview
Team oriented Visa mindre

gateretail is a world Leading airline retailer with extensive knowledge and experience in Food and Beverage and Travel Retail.

We have a global customer portfolio covering 4 continents, serving more than 20 airline customers,  over 1000 aircraft and more than 290 million passengers a year. 

We innovate and deliver profitable retail programs that meet the needs of the airline and exceed passengers’ expectations

Job Summary:

The Operational Account Manager will be responsible for the effective delivery of all retail services provided by GATEGROUP to their airline client.  The primary focus is on 4 aspects: i) managing the sales on board so that the profit per head increases in line with or exceeding the budget, ii) proactively managing the range to increase sales per head in line with or exceeding the budget, iii) managing the service delivery to maximise spend and operational efficiency iiii) Be a part of the operational excellence and control the operational performance for the customer.

The Operational Account Manager will have a solid reporting line into the Regional Budget holder to ensure that the service delivery is fully embedded in the region and is aligned with the regional strategy, and will have a dotted reporting line into Head of Operations Northern Europe

Communication with the client is of central importance to the success of the relationship.  The Operational Account Manager ensures that they are well and fully networked through the Airline Account Management team and that the monthly and quarterly reporting packs are collated, scrutinised and distributed in a timely way with all actions and discrepancies communicated and escalated in a timely fashion.

The Operational Account Manager will work with The Retail Manager as well as the local Account Manager at Gate Gourmet to ensure that they are fully engaged in the service and can assist in developing the PPH & SPH.                                                                                             

Main Duties and Responsibilities:


• Build and develop strong relationships with airline customers.
• Communicate contractual performance against budget and forecast with the airlines Retail team.
• Accountable for the maximization of retail profit at the lowest operational cost, maintaining optimum product availability without unnecessarily increasing stock holding value.
• Accountable for the production of all marketing materials for the customer airline’s retail offer, within budget.
• Working with the team of Range and Category Managers to develop innovative products and services to drive performance to achieve all agreed targets, especially SPH and PPH per head.
• Ensure that the service being provided by the Last Mile Providers (LMPs) conforms to GATEGROUP Standard Operating Procedures and best practice.Establish and implement strategic planning initiatives, marketing efforts, and sales process improvements in order to meet sales objectives and support overall strategic direction
• Support retail to ensure compliance with tender management processes and reporting requirements
• Monitor adherence to standards for commercial contracts, pricing, marketing collateral, and product presentations
• Monitor overall sales performance, take measures to achieve goals
• Be a part of educating crew – educate them in both the OBT as well as sales training. Manage and maintain OBT manuals, sales manuals, and cabin crew procedure manuals.
• Support sales and service process and reporting requirements, responsible for review and approval of P&L
• Supporting the EPOS operations team in start-up of assortment. Checking the assortment in the EPOS, make tests before a new assortment launch and educate crew in the OBT system.
• Cabin crew reports. Read and act on the cabin reports. Send back feed-back of actions to customer.

Qualifications

Education: Degree level in business or related discipline

Work Experience Account Manager:  At least 2 years’ experience in Key Account Management and/ or Operational knowledge of the airline retail business. Air hostess experience is an advantage but not essential.

Technical Skills: (Certification, Licenses and Registration)

Language / Communication Skills:


• Complete fluency in written and spoken English is essential.
• German language is an advantage but not essential. Visa mindre