Lediga jobb Trapets AB i Stockholm

Trapets is on a growth journey in our mission to help businesses with the technology and knowledge needed to fight financial crime. We are now looking for a Surveillance Officer to join our Stockholm team. This position is a 16-month full-time parental leave cover.

Trapets is a market leader in providing cutting-edge RegTech SaaS solutions for the financial industry to prevent financial crime and to assure regulatory compliance. Trapets’ services simplify advanced monitoring of customers’ daily operations - from initial and ongoing customer screening to detecting money laundering, terror financing and fraud. Trapets also provides services for trading surveillance including detection of insider trading and market manipulation.

About the Role at Trapets

Market Surveillance covers all order events and trades in equities, derivatives and other financial instruments and is adapted to comply with the Market Abuse Regulation (MAR). We use our in-house developed software system Instantwatch to analyse orders and trades and to handle alerts, identify deviant behaviours and investigate suspicious insider trading and market manipulation.

The Financial Crime Surveillance team operates Trapets’ Managed Services for Market Surveillance and AML Transaction Monitoring, serving around 15 customers based both in Sweden and abroad, by handling their outsourced operational market surveillance.

We are on an exciting journey with clear goals of global expansion and growth. Right now, we have an opportunity for a Surveillance Officer during a 16-month parental leave to come join our growing and dynamic Financial Crime Surveillance team in Stockholm.

Role responsibilities

Our Financial Crime Surveillance team use Trapets' surveillance systems, Instantwatch, to monitor orders, transactions, and market data in order to detect, investigate and report suspicious market abuse and money laundering in accordance with the money laundering and market abuse directives.

- Monitor, detect, investigate, and report orders and trades in financial instruments and monetary transactions.

- Partly monitor transactions and KYC data to identify and investigate suspicious behaviours in relation to AML/CTF regulations.

- Contribute with knowledge and experience to improve and streamline processes, routines, and procedures.

- Search, collect and compile information and data through different channels, as part of the investigative work relating to the daily surveillance

- Present the outcome of investigations carried out and assess related suspicions, followed by adequate recommendations to our customers about what measures to be taken as the next step for the cases reported to them.

- Daily contact with customers, both for incoming issues and for outgoing communication

- Work in line with customers guidelines and instructions and with respect to laws regulations and best practice.

- Keep up to date with current and future laws, regulations and best practice in the field of financial crime compliance

Interested?

If you believe you are the right candidate for this exciting opportunity, please apply today.

If you have questions and/or thoughts, contact Amanda Nylander by e-mail amanda.nylander@trapets.com.

About Trapets

Trapets is a fast-growing and value-driven expert company operating in the regtech industry. With over 20 years in business, we specialise in services and solutions for automatic monitoring and compliance for the global financial industry. We are the market leader in the Nordic region in supervision against money laundering/terrorist financing and supervision of securities trading. Our customer base consists of well-known banks and finance companies mainly in the Nordic region, but also across northern Europe, South America, and Asia. We are around 75 employees and have offices in Stockholm, London, and Hanoi. For more info: www.trapets.com Visa mindre

Trapets is on a growth journey towards our mission to help businesses with the technology and knowledge to fight financial crime. We are now looking for a Sales Development Representative located at our Stockholm office.

Trapets is a software company in the regulatory technology industry, focusing on providing products and solutions for financial crime prevention. Trapets’ products and services, simplifies advanced monitoring of customers’ daily operations - from initial and ongoing know your customers screening to surveillance of money laundering, terror financing and fraud. Trapets also provides services for trading surveillance including detection of insider trading and marketing manipulations.



About the Role

This is an exciting opportunity for you who are at the beginning of your career or have?previous experience in pre-sales where you will develop your skills and grow with us as a company, as this role plays a very important part in Trapets’ growth journey.?

In this role, you are responsible for?qualifying and reaching out to contacts (leads) who are relevant and interested in our products and services. You work based on a buying journey for B2B SaaS services where, through needs analysis and research, understand the target group to create a relevant interest in our services & products.

You will be involved in developing, refining, and optimising the process in close collaboration with both sales and marketing teams. To help you, you will work with the enablement tools like Salesforce, Salesloft and LinkedIN.

Your responsibilities will include

- Conducting initial dialogue and discovery calls with incoming leads from marketing initiatives and channels
- Identify and qualify relevant business opportunities and hand over the dialogue to sales directors
- Work proactively with your lead pipeline to create and maintain interest and knowledge for Trapets products and service in collaboration with marketing.
- Plan and execute outbound campaigns
- Conducting initial short demo meetings to get the customer interested in further dialogue
- Evalution and feedback loops with the marketing team to plan and optimise campaigns
- Super user of sales enablement technology




Your background

- 2+ years of professional experience
- Working with B2B SaaS buyer journeys is a plus
- Goal oriented and data- and process driven
- Excellent verbal and written communication skills
- Fluent in Swedish and English in speech and writing
- Knowledge and/or practical work within AML regulations and/or have worked within FinTech, RegTech or the financial industry is an advantage.

This role is a perfect fit for you who?has a strong interest in business growth and drive for constant improvement to success. You are a team player with great business acumen to manage internal and external conversations. A creative mindset, confidence, and ability to adapt and prioritise to fast changing environment is necessary to succeed in the role.

What we offer

Trapets is in a growth phase in the growing space of regulatory technology. Our core values Quality, Scalability, Teamwork and Customer focus are our guiding star to achieve our mission to fight financial crime. We offer:

- A hybrid workspace with a modern office in central Stockholm
- Frequent breakfast mornings
- A wellness allowance of 5 000 SEK per year
- Private medical health care insurance
- Pension plan
- 30 days of holidays per year
- Regular after-work events including off-site activities
- The ability to truly impact and contribute to the growth of Trapets
- Endless learning opportunities via supportive and talented colleagues



Interested?

If you believe you are the right candidate for this exciting career opportunity, please apply today.

If you have questions and/or thoughts, contact Amanda Nylander by e-mail amanda.nylander@trapets.com.



About Trapets

Trapets is a software company focus on providing products and solutions for financial crime prevention including Anti-Money Laundry, Know Your Customer and Market Surveillance. Trapets was founded in 2000 and has helped business to meet regulatory needs for business success and fight financial crime for decades.

Trapets is trusted by over 200 companies ranging from small financial institutions to regulatory entities and earned recognition as one of the top 100 RegTech companies globally. Trapets has over 60 employees based in offices in Stockholm, Hanoi and London.

For more information please visit www.trapets.com Visa mindre

About the job
Trapets is a market leader in providing cutting-edge Reg Tech SaaS solutions for the financial sector to prevent financial crime and to assure regulatory compliance. We “fight financial crime”!
Now we have a great opportunity for a Sales Professional with a passion for sales to join our growing and dynamic team in Stockholm. We are on an exciting journey with clear goals of expansion not only within the Nordics but also globally.
In this role you will be responsible for mainly driving growth through new sales in Finland and Balticum.
Responsibilities
Develop and manage a sales pipeline in relation to our products and services
Build strong long lasting relationships with key internal and external stakeholders
Structure, negotiate and close deals
Play a part in building the Trapets brand by actively taking part in planning and attending industry and marketing events and webinars

Qualifications and Experience Required
We think you have a few years’ experience in sales and preferably in the software solutions /services area. You’re passionate, driven, and self-managed with experience of driving complex sales processes. And some more:
Excellent communication skills and presentation skills (verbal & written)
Have experience in driving new sales
Have the ability to build trust and strong relationships with relevant stakeholders (internal & external)
Self-Starter with the ability to work effectively and proactively in a fast-paced and rapidly evolving company and industry

Whilst you will be based in Stockholm your target markets for driving new sales will be Finland and Baltics. Previous experience in driving growth within new sales in these markets are not a must, however it will be seen as an advantage.
Also previous expertise in Securities trading, AML, Client Screening, KYC, Customer Due Diligence is of course also welcomed.
Trapets has a flat organization, which means that we welcome new ideas and are happy to see that everyone in the company is involved in finding improvements that make the work and the company go in the right direction. For us who work at Trapets, culture is incredibly important and we have a strong team spirit. The daily work is complemented by recurring joint breakfasts and activities as well as conferences where team-building and future strategies are incredibly important parts for us.
Do you want to contribute with us to the benefit of society and work to combat financial crime? Then Please apply today!
If you have questions and / or thoughts, contact Tomas by e-mail tomas.ryden@trapets.com or by telephone 073-424 85 82.
About Trapets
Trapets is a fast-growing, successful and value-driven expert company, specializing in services and systems for automatic monitoring and compliance for the global financial industry. The company is the market leader in the Nordic region in supervision against money laundering / terrorist financing and supervision of securities trading. Trapet's customers consist of many of the most well-known banks and finance companies in the Nordic region, as well as customers in London, Frankfurt, Luxembourg, South America and Asia. For more info www.trapets.com Visa mindre

Trapets is a market leader in providing cutting-edge Reg Tech SaaS solutions for the financial sector to prevent financial crime and to assure regulatory compliance.
Trapets’ services, simplifies advanced monitoring of customers’ daily operations – from initial and ongoing KYC screening, to surveillance of money laundering, terror financing and fraud. Trapets also provides services for trading surveillance including detection of insider trading and marketing manipulations.
About the Customer Success Role at Trapets
The primary purpose of our Customer Success Team is to deliver continuous value to our customers and to drive retention as well as to identify growth opportunities. The Team builds strong relationships with our clients, and by leveraging these strong relationships, the Team aims to maximize product usage by offering clients relevant and tailor-made advice as well as in depth training sessions on how to best use our products. The Team also works hand in hand with our clients on product implementation projects as well as when product upgrades are needed.
Key Responsibilities
Trapets is on an exciting growth journey and with that we now have a great opportunity for an experienced manager, coach and mentor to come join Trapets and lead our Customer Success Team. You are a customer driven professional who thrives in a fast-paced environment with a strong personal interest in guiding and inspiring your team to perform and reach their goals. In this role you will have both strategic and operational responsibilities, so you shouldn’t be afraid to “roll up your sleeves”.
Strategically your mission will be to build and scale the Customer Success function and to ensure best practices processes and procedures are evolved and implemented. With the Team, form Trapets long term Customer Success Playbook which should directly support Trapets overall Vision, Mission and Strategic short- and long-term goals.
On an operational level you will lead an experienced and very knowledgeable professional team. Your role in forming an operating rhythm that ensures goals and results are agreed and measurable will be important along side setting routines to track, visualized and celebrate the team’s successes.
Your door should always be open when they need help with either removing blockers or when they need your advice or knowledge. Your ultimate goals should be to lead through motivation and inspiration and be there to help the team and the individuals be successful in their roles.
You will be reporting to the Chief Revenue Officer and your key stakeholder will be key members of Trapets Sales-, Operations- and Development Teams.
Qualifications and Experience Required
To thrive in this role, you should have a couple of years’ experience from a similar role, preferably in SaaS company, Software Solutions/Services. You are used to working with revenue retention, customer adoption and satisfaction and have a clear view as to what is needed in order to build processes and routines that drives and enhance our customers experience with Trapets.
What will you be doing:
Build and lead a winning team that proactively delivers value to our customers
With the Customer Success Team, develop processes and routines that will ensure we deliver the best value and experience to our clients
Plan and execute on the customer success strategy with the aim of reaching revenue retention and product adoption goals
Coach, educate, and develop a team of passionate Customer Success
Monitor and continuously understand the health of our customers
Provide insights to Product, Development and Sales on customer and industry trends to drive the voice of the customer within Trapets
Work with Marketing to set quarterly and yearly Webinars/Events where relevant and insightful information will be shared with our clients
Participate in industry events alongside the team to foster networking, brand presence, and stay up to date on industry trends

What is required to be successful:
Experience and knowledge in coaching, leading or managing a team
Experience from leading client facing teams either sales or customer success manager roles
Excellent relationship management and customer service skills
Excellent presentation skills (verbal & written)
Highly pro-active approach and experience from working in an agile work environment
Strong team player
Excellent verbal and written skills in Swedish and English
Experience by leading cross country teams is a plus
Previous expertise in Securities trading, AML, Client Screening, KYC, Customer Due Diligence or in RegTech or FinTech is it an advantage

Trapets has a flat organization, which means that we welcome new ideas and are happy to see that everyone in the company is involved in finding improvements that make the work and the company go in the right direction. For us who work at Trapets, culture is incredibly important and we have a strong team spirit. The daily work is complemented by recurring joint breakfasts and activities as well as conferences where team-building and future strategies are incredibly important parts for us.
Do you want to contribute with us to the benefit of society and work towards fight financial crime?
Then Please apply today!
If you have questions and / or thoughts, contact Tomas by e-mail tomas.ryden@trapets.com or by telephone 073-424 85 82.
About Trapets
Trapets is a fast-growing, successful and value-driven expert company, specializing in services and systems for automatic monitoring and compliance for the global financial industry. The company is the market leader in the Nordic region in supervision against money laundering / terrorist financing and supervision of securities trading. Trapet's customers consist of many of the most well-known banks and finance companies in the Nordic region, as well as customers in London, Frankfurt, Luxembourg, South America and Asia. For more info www.trapets.com Visa mindre

Trapets is a market leader in providing cutting-edge Reg Tech SaaS solutions for the financial sector to prevent financial crime and to assure regulatory compliance.
Trapets’ services, simplifies advanced monitoring of customers’ daily operations – from initial and ongoing KYC screening, to surveillance of money laundering, terror financing and fraud. Trapets also provides services for trading surveillance including detection of insider trading and marketing manipulations.
We have a great opportunity for a Sales Professional to join our growing and dynamic team in Stockholm who has a passion for sales. We are on an exciting journey with clear goals of expansion not only within the Nordics but also globally. You will be responsible for driving growing existing business alongside onboarding new customers.
If you are a driven, passionate and self-managed professional with a proven track record of driving complex sales processes then we’d love to hear from you.
Key Responsibilities
Develop and manage a sales pipeline in relation to our products and services
Accurately forecast sales pipeline and sales activities
Build strong relationships with important internal stakeholders and align on sales execution plans in order to maximize customer satisfaction and sales success
Build long lasting relationships with senior level customer contacts
Structure, negotiate and close deals
Maintaining up-to-date understanding of industry & regulatory trends and technical developments that affect our target markets
Play a part in building the Trapets brand by actively taking part in planning and attending industry and marketing events and webinars

Qualifications and Experience Required
5+ years sales experience preferably in selling Software Solutions/Services
Previous expertise in Securities trading, AML, Client Screening, KYC, Customer Due Diligence is an advantage
Superior interpersonal communication skills and presentation skills (verbal & written)
Have experience in constructing complex solution-oriented deals
Have the ability to build trust and strong relationships with relevant stakeholders (internal & external)
Self-Starter with the ability to work effectively and proactively in a fast-paced and rapidly evolving company and industry
Excellent language skills in Swedish and English

Trapets has a flat organization, which means that we welcome new ideas and are happy to see that everyone in the company is involved in finding improvements that make the work and the company go in the right direction. For us who work at Trapets, culture is incredibly important and we have a strong team spirit. The daily work is complemented by recurring joint breakfasts and activities as well as conferences where team-building and future strategies are incredibly important parts for us.
Do you want to contribute with us to the benefit of society and work to combat financial crime? Then Please apply today!
If you have questions and / or thoughts, contact Tomas by e-mail tomas.ryden@trapets.com or by telephone 073-424 85 82.
About Trapets
Trapets is a fast-growing, successful and value-driven expert company, specializing in services and systems for automatic monitoring and compliance for the global financial industry. The company is the market leader in the Nordic region in supervision against money laundering / terrorist financing and supervision of securities trading. Trapet's customers consist of many of the most well-known banks and finance companies in the Nordic region, as well as customers in London, Frankfurt, Luxembourg, South America and Asia. For more info www.trapets.com Visa mindre