Lediga jobb Optimizely AB i Stockholm

Introduction
The Customer Success Manager (CSM) is the key partner helping customers achieve their strategic
objectives and extract maximum value from their investment in our products. CSMs drive adoption, retention
and expansion of our products and services by being a trusted advisor to our customers. They are experts
on our products and technology, digital strategy and on growing a culture of harmonizing, understanding,
and acting on digital data. CSMs accomplish this by being empathetic and seeking to understand our
customers' challenges and needs, and respond with a problem solving mindset. By relying on past
experience, business acumen, and technical aptitude, CSMs are the driving force that enable our customers
to unlock their digital potential. Additionally, the CSM serves as the liaison between us and the customer –
facilitating collaboration with Product, Engineering, Sales, Professional Services and others to be the voice
of the customer within our company.
Job Responsibilities
• Provide consultative guidance to our customers around how to best leverage our content marketing and
operations software and services to accomplish business objectives
• Advocate customer needs to cross-functional teams
• Maintain existing and develop new relationships with executive sponsors, champions, and users
throughout our software customer base
• Identify, monitor and assess customer health signals
• Design and drive internal and customer-facing plans to proactively encourage customer success
• Measure and communicate business value to executives, champions, and key stakeholders at business
reviews and within renewals
• Partner with Account Executives on customer renewals and identify cross-sell/upsell opportunities
• Work closely with implementation managers, professional services consultants, and program managers on
large-scale global deployment efforts
• Work closely with Product teams to maintain an in-depth understanding of the technology and its
application to customer needs
• Communicate value of new functionality as it relates to unique customer goals, use cases, and
opportunities
• Channel product feedback, both defects and enhancement requests, to the Product, Engineering and R&D
Teams
Knowledge and Experience
?• At least 3 years experience in a customer-facing, SaaS setting
• At least 2 years experience as the customer-facing lead, account manager, or relationship owner of SaaS
and/or technology engagements
• A foundational understanding of the channels and technologies that support content marketing (social,
amplification, marketing automation, CMS)
• Quick learner capable of handling concurrent tasks in a fast-paced environment with enthusiasm and
willingness to constantly learn
• Motivated self-starter who is comfortable bringing creative solutions to peers and leadership internally and
externally, in order to evoke change and iteratively improve processes and business outcomes
• Proficiency in leading change within complex organizations with little or no formal processes• Active listener who is able to influence and gain buy-in from multiple stakeholders, often with competing
priorities
• Ability to drive multiple projects simultaneously and independently
• Experience leading and facilitating in-person business reviews with executive presence
• Excellent presentation and communication skills
Education
Bachelors degree Visa mindre

Introduction
Experienced payroll accountant who processes payroll for specific entities or manages external companies processing payroll. Co-ordinates across entities
Job Responsibilities
Leads both operational and directional aspects of a specific feature / process / program within a function?.
Work starts to cross team lines and be more cross-functional in nature?.
Is recognized as a subject matter expert for a particular focus area; people seek you out for your knowledge?.
Accountable for producing quality, on time work product, whether individual or team work product?
Able to break down and execute on complicated projects end-to-end?.
Works on problems of diverse scope that require an analysis or evaluation of a variety of factors / data / situations?.
Demonstrates solid judgment in selecting methods and techniques for obtaining solutions?.
Assignments may require a solution not governed by a defined method or procedure?.
Seeks ways to simplify and streamline communication, processes and deliverables.
Takes calculated risks based on business acumen and available data.
Makes a well-reasoned response even when faced with incomplete or contradictory information?.
Knowledge and Experience
Expertise of broad knowledge of principles, practices, and procedures of particular field of specialization to solve difficult assignments.
Proactively applies knowledge to solve problems?.
Adapts to new or shifting realities in the industry?.
Demonstrates consistent and autonomous application of skills, experience and expertise to relevant work.
Building business acumen and has a general understanding of the fundamentals of business success?.
Uses specialized skills to proactively solve more complex problems.?
Broadens their impact by demonstrably leveraging their knowledge and expertise to help others?. Visa mindre

Introduction
As a part of the Finance department, the Senior Accountant will be responsible for ensuring the accuracy of
accounting for EMEA entities, including IFRS and GAAP reporting and consolidations. This role also covers
compliance with local accounting principles and legal requirements, such as tax calculations, statutory reports,
and other reporting to authorities.
Job Responsibilities
Tax and VAT reporting EMEA entities and Statutory reports
Reconcile local versus IFRS book and GAAP book
Intercompany reconciliations
Full balance sheet reconciliation for EMEA entities
Month end reporting to Group
Documentation for all EMEA entities
Continuously ensuring and improving of our accounting processes.
Knowledge and Experience
Experience in Accounting
Experience in Audit
Experience of accounting systems (Netsuite a plus) and excel
Fluent in both English and Swedish
Experience in an IT cloud company and partner models a plus
Education
Education within Accounting.
Education within Audit
Excel education Visa mindre

Introduction Senior Software Engineers are subject matter experts with mastery in a specific product and/or technical functional area and consistently manage and ship high quality and timely releases that solve complex problems end-to-end within a team. They possess strong technical skills and experience in their areas of expertise that they leverage to mentor junior engineers and to make thoughtful technical tradeoff decisions. They proactively communicate their technical design and decisions through various technical forums. They own the operational excellence of their services/components. They assume increasing levels of leadership roles on technical and/or non-technical (cultural) initiatives and play an influential role in hiring, retaining and growing diversity in the company.
Job Responsibilities Drives the delivery of high-quality epics that solve complex problems, with minimum viable solutions, end-toend, doing work in any part of the stack as may be necessary, to deliver the feature or project Work occasionally crosses team lines and is more cross-functional in nature Is recognized as a subject matter expert within a technical area; people seek you out for your technical expertise Participates in technical interviews as part of the hiring process Visa mindre