Lediga jobb Impressio Sweden AB i Stockholm

Assistant/Junior Technician
Ericsson HQ Customer Experience Center, Kista, Stockholm
Impressio AB, on behalf of Ericsson, is seeking to recruit a full-time Assistant/Junior Technician with excellent computer skills and a great customer service mindset to support the preparation, filming, content display and broadcast of technology demonstrations and use cases to customers at Ericsson HQ and around the world.

Ericsson’s HQ customer experience center is a state of art facility offering both physical and digital meetings and events using the latest technology. Here is a link describing the facility:
https://www.ericsson.com/en/about-us/experience-centers/ericsson-studio
If you are a person that is passionate about the latest technology with an interest in broadcast, enjoys meeting new people and has an excellent work ethic, then this is the position you are looking for. You will report to and be under guidance from the Technical Projects Manager and have great opportunities to learn about the company and new technologies.
Your working place will be Ericsson HQ customer experience center in Kista, and employment will be with Impressio AB, a services supplier to Ericsson Sweden.
Role responsibilities
· Facilitation and production of virtual/live customer events
· Daily technical support of conference rooms/customer visits
· Building and configuring computers
· Editing video material
· Event support
· Demo equipment integration
· Training tutorials/manuals/documentation for equipment and software

Position requirements
· Live video production (switchers, mixers, cameras, mics)
· Computers (Hardware, system building, software installation, registry editing)
· Network (Router setup, port forwarding, IP and MAC-addresses knowledge)
· Software (MS Suite/Teams, PC/Mac OS)
· Excellent English skills

The following will be a beneficial asset
· AV (AV over IP, Crestron, Standards, Signal integrity)
· Craftmanship (Drilling, carpentry, mounting, painting)
· Sound engineering (Microphones, dante, live mixing, PA, stage)
· Light engineering (DMX, Dali)
· Video conference (Polycom, Cisco, software)

Character traits:
· Technical interest
· Computer savvy
· Outside the box thinking
· Skillful with the hands building technology
· Very service minded
· Hard working, flexible and punctual
· Stress resistant
· Multitasking


If you are interested in this opportunity please contact Joacim Lingman at info@impressio.se before 2022-02-01 Visa mindre

On behalf of Ericsson we are looking for a Information Desk Manager.

This is a unique opportunity to support operations within the Ericsson Studio as an Information Desk Manager.
With about 500 key customer engagements per year, you will together with the team be part of planning customer activities including selective events at Ericsson Studio.
In addition, the selected person will take ownership for a a cross unit development project and or dispatch of new requests in the booking tool. This position will report to the Head of the Experience center and the additional responsibilities are listed below.
Responsibilities & Tasks
• Welcoming external and internal visitors with a service level beyond the usual
• Guiding and supporting them based on their needs e.g. calling taxi services
• Handling team group mail and telephone one number
• Responsible for the reception area, meeting rooms and related rooms to the Ericsson studio
• Handling bookings of meeting rooms etc.
• Daily service operation of all Nespresso coffee machines
• Handle orders for food, drinks and other supplies
• Plan and selectively manage and deliver events in the Ericsson Studio


Who are we looking for?

• You are quality conscious, correct and service oriented
• You understand the importance of a professional and flexible customer relationship
• Hard skin
• Have previous experience as a receptionist or other service center
• Fluent in Swedish and English in both speech and writing
• Have Customer orientation in everything you do


Preferred Qualification & Experience Requirements
• Have worked previously in main receptions
• Delivered small events
•


Additional Requirements, Physical Demands, Region/Local Specification
• Working in sales support positions
• Master multiple languages

Job Location Stockholm Kista Sweden

Contact Person:
Joacim Lingman
joacim.lingman@impressio.se Visa mindre