Lediga jobb Besedo AB i Stockholm

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Business Controller (parental leave cover)

Ansök    Apr 7    Besedo AB    Business controller
Who We Are Besedo is a global tech company delivering Trust & Safety solutions for online marketplaces worldwide. Each year, we review and moderate more than 500 million pieces of user-generated content and block over 40 million fraud attempts, helping platforms remain safe and trusted for millions of users. Headquartered in Stockholm, Sweden, Besedo employs 350+ people across 5 international offices. Our SaaS platform Implio combines advanced AI (deep lea... Visa mer
Who We Are
Besedo is a global tech company delivering Trust & Safety solutions for online marketplaces worldwide. Each year, we review and moderate more than 500 million pieces of user-generated content and block over 40 million fraud attempts, helping platforms remain safe and trusted for millions of users.
Headquartered in Stockholm, Sweden, Besedo employs 350+ people across 5 international offices.
Our SaaS platform Implio combines advanced AI (deep learning, NLP, computer vision) with intuitive human moderation tools and analytics. The result: a streamlined, powerful solution that helps businesses reduce risks, protect users, and build safer digital experiences.
Learn more about Implio in our video and explore Besedo on our website.

Overview
The Business Controller is responsible for providing support across financial planning, commercial analysis, and overall business performance processes.
Reporting directly to our CFO, this Stockholm (Sweden)?based hybrid role plays a critical part in connecting Finance with our global Commercial, Sales, and Product teams.
You will lead budgeting and forecasting processes, shape pricing decisions, drive KPI development, and deliver strategic insights to local management teams. This is a hands-on, analytical role ideal for someone who enjoys both structure and continuous improvement initiatives.
Start date: As soon as possible, upon agreement.

Key Responsibilities
Financial Planning & Control
• Lead the international budget and forecast process end-to-end
• Support local management groups and the CFO with financial materials and decision-making
• Conduct ad hoc analysis aligned with evolving organizational priorities
Commercial Partnership
• Act as the finance liaison between the CFO and Commercial teams on all pricing matters.
• Perform cost follow-up, margin and risk analysis, and contribute to commercial business reviews.
• Support sales teams with revenue models, costing, profitability calculations, and decision-making.
• Develop, maintain, and monitor KPIs for Sales, Marketing, and Product teams.
Process Improvement
• Lead automation of the pricing process
• Drive the implementation of new Finance tools and automate reporting workflows

Qualifications & Experience
Required
• University degree in Business Administration, Finance, Economics, or equivalent.
• 4–5+ years of experience in Controlling, Business Development, or Analytics.
• Strong commercial acumen and analytical capabilities.
• Proficiency in MS Excel and ability to work data-driven.
• Fluent in English, spoken and written.
• Ability to communicate effectively across teams and organizational levels.
•Proactive, adaptable, and able to drive improvement initiatives.
• Comfortable working in a fast-changing, international environment.
Preferred
• Experience with AI-driven tools or interest in adopting modern digital finance solutions.
• Background in SaaS, tech, or international business environments.

What It’s Like to Work With Us
At Besedo, people from diverse cultures and backgrounds come together with shared values:
???? We are action-oriented and focused on meaningful outcomes ???? We support each other’s growth and succeed as a team ???? We continuously learn, share knowledge, and enjoy the journey
?? We offer a flexible, hybrid work environment designed to support both performance and well-being. Visa mindre

Customer Support Swedish Speaking - Full-Time (Hybrid Working in Malta)

Ansök    Mar 4    Besedo AB    Kundtjänstmedarbetare
Join a vibrant international team dedicated to making the Internet a safer place for everyone! Who are we? Besedo is a tech company delivering Trust & Safety solutions to online marketplaces worldwide. Every year, we review and moderate over 500 million pieces of user-generated content and block more than 40 million fraud attempts – helping online platforms stay safe and trusted for millions of users. Besedo has headquarters in Stockholm (Sweden) and empl... Visa mer
Join a vibrant international team dedicated to making the Internet a safer place for everyone!
Who are we?
Besedo is a tech company delivering Trust & Safety solutions to online marketplaces worldwide. Every year, we review and moderate over 500 million pieces of user-generated content and block more than 40 million fraud attempts – helping online platforms stay safe and trusted for millions of users. Besedo has headquarters in Stockholm (Sweden) and employs over 350 employees in 5 offices in different countries. Implio is our all-in-one SaaS moderation platform that combines state-of-the-art AI (deep learning, NLP, computer vision) with a powerful user interface for human moderation and powerful analytics. The result is an easy-to-use content moderation solution that enables companies to reduce risks, protect their users and build safer online environments.
Learn more about Implio in this?video, and discover more about Besedo on our?website.
About the Role:
As Customer Support Agent, you will be responsible for providing high-quality support to users while ensuring a safe and positive online experience. You will handle customer inquiries, review cases, and resolve issues efficiently in line with company policies and client guidelines.
Your Responsibilities:
Supporting users and answer their questions via email.
Participating in regular training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices.
Collaborating with your team members.
Providing feedback to managers on trends, common end-user mistakes and questions. You are our eyes and ears and you know the users the best!
Giving input on improvements of publication rules to improve user experiences.
Manage complaints and disputes between buyers and sellers, ensuring adherence to company policies and guidelines. Visa mindre